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IGF 2013 – Bali, Indonesia, October 24, 2013 Brazilian Internet Steering Committee - CGI.br Network Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder Effort to Reduce Direct Delivery from End User Networks Henrique Faulhaber, Board Member Brazilian Internet Steering Committee – CGI.br Dr. Cristine Hoepers, General Manager CERT.br / NIC.br

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Page 1: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Brazilian Internet Steering Committee - CGI.br

Network Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br

Port 25 Management in Brazil: A Multistakeholder Effort to Reduce

Direct Delivery from End User Networks

Henrique Faulhaber, Board Member Brazilian Internet Steering Committee – CGI.br

Dr. Cristine Hoepers, General Manager CERT.br / NIC.br

Page 2: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Agenda

Port 25 management •  What is the problem being solved •  What is port 25 management •  Major benefits A multistakeholder initiative •  Specific issues for implementation in Brazil •  Antispam.br Task Force work Results

Page 3: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

What is the Problem Port 25 Management Solves

•  Our own studies (SpamPots Project) reinforced that: -  more than 90% of spam leaving Brazil was originated from

abroad -  the problem was

-  end-user computers being abused in different ways -  used to deliver spam directly to the recipients’ e-mail server

•  Common Goal: to reduce the abuse of the Internet

infrastructure in Brazil by spammers –  Brazil was being appointed as a big “source” of spam –  Brazilian networks were being affected negatively

Page 4: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Port 25 Management in a nutshell

•  It is the enforcement of the differentiation between message submission and message transport

•  stops direct delivery of spam by blocking outgoing connections to port 25 -  must be applied only at end user networks

•  In Brazil the adoption of port 25 management needed to be articulated among different sectors –  ISPs needed first to move mail submission to a different

port (587/TCP – RFC 6409) and migrate all users –  Then Telcos would be able to block outgoing port 25

Page 5: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Message Submission Before Port 25 Management

Primergy

Primergy

Primergy

Primergy

Primergy

PrimergyProvedor

Provedor

de E!mail

Z

B

de E!mail

X

Provedor

de E!mail

Y

Provedor

de E!mail

25/TCP

25/TCP

80/TCP

80/TCP

25/TCP

25/TCP

de E!mail

C

Provedor

Redes Residenciais

(DSL, Cabo, Dial!up, etc) dos Remetentes (MTAs)

Provedores de E!mail

dos Destinatários (MTAs)

Provedores de E!mail

25/TCP

25/TCP

25/TCP

de E!mail

A

Provedor

End-user Networks Cable, DSL, Dial-up, 3G

Sender’s e-mail Provider

Receiver’s e-mail Provider

Page 6: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

How Spammers Abuse End-user Infected Computers

Primergy

Primergy

Primergy

Primergy

Primergy

Primergy

de E!mail

Provedor

A

Provedor

Fraudadores

Y

Provedor

Provedores de E!mail

dos Remetentes (MTAs)

Provedores de E!mailRedes Residenciais

(DSL, Cabo, Dial!up, etc)

Malware

Spammers

B

de E!mail

8000/TCP

1080/TCP

25/TCP

25/TCP

25/TCP

25/TCP

3382/TCP

6588/TCP

de E!mail

C

Provedor

dos Destinatários (MTAs)

de E!mail

Z

Provedor

de E!mail

X

Provedor

de E!mail

Spammers Malware

End-user Networks Cable, DSL, Dial-up, 3G

Sender’s e-mail Provider

Receiver’s e-mail Provider

Page 7: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Message Submission After Port 25 Management

Primergy

Primergy

Primergy

Primergy

Primergy

PrimergyProvedor

Provedor

de E!mail

Z

B

de E!mail

X

Provedor

de E!mail

Y

Provedor

de E!mail

25/TCP80/TCP

80/TCP

25/TCP

25/TCP

25/TCP

de E!mail

C

Provedor

Redes Residenciais

(DSL, Cabo, Dial!up, etc) dos Remetentes (MTAs)

Provedores de E!mail

dos Destinatários (MTAs)

Provedores de E!mail

587/TCP

587/TCP

587/TCP

de E!mail

A

Provedor

End-user Networks Cable, DSL, Dial-up, 3G

Sender’s e-mail Provider

Receiver’s e-mail Provider

Page 8: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

How Port 25 Management Stops Direct Delivery

Primergy

Primergy

Primergy

Primergy

Primergy

Primergy

C

Provedor

Provedor

dos Destinatários

Provedores de E!mail

de E!mail

A

Provedor

dos Remetentes

Provedores de E!mailRedes Residenciais

(DSL, Cabo, Dial!up, etc)

Malware

Spammers

Fraudadores

25/TCP

587/TCP (MSA)

587/TCP (MSA)

80/TCP (MSA)

80/TCP (MSA)

(MTA) (MTA)

(MTA)

(MTA)

(MTA) (MTA)

(MTA) (MTA)

de E!mail

B

de E!mail

Z

Provedor

de E!mail

X

Provedor

de E!mail

Y

Provedor

de E!mail

8000/TCP

1080/TCP

25/TCP

25/TCP

25/TCP

25/TCP

3382/TCP

6588/TCP

25/TCP

25/TCP

25/TCP

587/TCP (MSA)

Spammers Malware

End-user Networks Cable, DSL, Dial-up, 3G

Sender’s e-mail Provider

Receiver’s e-mail Provider

Page 9: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Major Benefits

•  Acts before the spam enters the network –  less effort on spam filtering and operational costs

•  Decreases the number of Brazilian IP ranges in blacklists

•  Makes harder the abuse of the infected computers to send phishing and malware related spams

•  Reduces the “value” of the infected machines in the underground market, as it can’t be used for direct delivery

Page 10: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

A Multistakeholder Initiative

Page 11: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

The Brazilian Internet Steering Committee – CGI.br

•  to propose policies and procedures related to the regulation of Internet activities

•  to recommend standards for technical and operational procedures

•  to establish strategic directives related to the use and development of Internet in Brazil

•  to promote studies and recommend technical standards for the network and services’ security in the country

•  to coordinate the allocation of Internet addresses (IP) and the registration of domain names using <.br>

•  to collect, organize and disseminate information on Internet services, including indicators and statistics

http://www.cgi.br/english/

CGI.br is a multistakeholder organization created in 1995 by the Ministries of Communications and Science and Technology to coordinate all Internet related activities in Brazil. Among the diverse responsibilities reinforced by the Presidential Decree 4.829, it has as the main attributions:

Page 12: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

CGI.br and NIC.br Structure

1 – Ministry of Science and Technology (Coordination) 2 – Ministry of Communications 3 – Presidential Cabinet 4 – Ministry of Defense 5 – Ministry of Development, Industry and Foreign Trade 6 – Ministry of Planning, Budget and Management 7 – National Telecommunications Agency 8 – National Council of Scientific and Technological Development 9 – National Forum of Estate Science and Technology Secretaries 10 – Internet Expert

11 – Internet Service Providers 12 – Telecommunication Infrastructure Providers 13 – Hardware and Software Industries 14 – General Business Sector Users 15 – Non-governmental Entity 16 – Non-governmental Entity 17 – Non-governmental Entity 18 – Non-governmental Entity 19 – Academia 20 – Academia 21 – Academia

GOVERNMENT (Appointed) I. E. CIVIL SOCIETY (Elected)

Executive Branch Administrative Support Legal Counsel Pubic Relations

Domain Registration IP Assignment

Studies and Surveys About ICT use

Internet Engineering and New Projects

W3C Brazilian Office

Security and Incident Response

Page 13: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Port 25 Management Working Group Members

Who was involved •  Coordinated by CGI.br – with technical coordination by CERT.br/

NIC.br •  Initial players: Telcos, ISPs and Associations of these sectors,

Anatel (Telecom regulator), the CGI.br representatives for these sectors

•  Players identified in further meetings: Federal Prosecutor’s Office, Consumer Defense organizations and Ministry of Justice

Page 14: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Regular Meetings to Negotiate Port 25 Mgmt Adoption •  Agree on a coordinated effort for adoption:

–  1st: ISPs offering Message Submission services and changing at least 90% of their clients’ configuration

–  2nd:Telcos blocking outbound port 25 traffic – residential/3G networks only

•  A formal implementation agreement was signed –  CGI.br, NIC.br, Anatel, Telcos and ISP Associations

–  The consumer protection associations supported formally the agreement

•  Once the agreement was signed, NIC.br started a national awareness campaign about –  the importance of these measures

–  the impact on the consumers

–  part of the Antispam.br Campaign

Page 15: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Campaign Main Banner

Page 16: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Graphic Explanations about the Change

Page 17: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Results

Page 18: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Reduction of Spam Complaints sent to CERT.br

Page 19: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

From CBL 1st in 2009 to 25th in 2013

The deadline for the implementation was March 2013

2012-10-04 -- 2013-10-04

Ende

reço

s IP ranking

Brasil (BR) na CBLIPs listados e evolução no ranking

IPs ranking

Nov '12 Jan '13 Mar '13 May '13 Jul '13 Sep '130

200,000

400,000

600,000

800,000

0

10

20

30

40

source: CBL | by Highcharts.com

Source of data: Spamhaus CBL (Composite Blocking List) Statistics http://cbl.abuseat.org/statistics.html

Page 20: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Evolution of the Main Brazilian ASNs in CBL Top 200

Ende

reço

s IP

ASNs: comparação entre os sistemas autônomos2012-10-16 -- 2013-10-04

18881 22085 26599 26615 27699 28573 7738 8167

Nov '12 Jan '13 Mar '13 May '13 Jul '13 Sep '130

25,000

50,000

75,000

100,000

125,000

150,000

source: CBL | by Highcharts.com

Page 21: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

References

•  Antispam.br http://www.antispam.br/

•  SpamPots Project http://honeytarg.cert.br/spampots/

•  Managing Port 25 for Residential or Dynamic IP Space: Benefits of Adoption and Risks of Inaction http://www.maawg.org/sites/maawg/files/news/MAAWG_Port25rec0511.pdf

•  OECD Anti-Spam Toolkit of Recommended Policies and Measures http://www.oecd-ilibrary.org/science-and-technology/oecd-anti-spam-toolkit-of-recommended-policies-and-measures_9789264027176-en

Page 22: Port 25 Management in Brazil: A Multistakeholder Effort … Information Center Brazil - NIC.br Computer Emergency Response Team Brazil - CERT.br Port 25 Management in Brazil: A Multistakeholder

IGF 2013 – Bali, Indonesia, October 24, 2013

Questions?

•  CGI.br – Brazilian Internet Steering Committee http://www.cgi.br/

•  NIC.br – Brazilian Network Information Center http://www.nic.br/

•  CERT.br – Computer Emergency Response Team Brazil http://www.cert.br/