“Platinum Rule”

Technique to use when learning how to interview

“Platinum Rule”

What is it“Do unto others as they would

have you do unto them”.

“Platinum Rule”

• Three things to know to use it

1. Your own way of communications

2. Quickly recognizing others’ way of communication

3. How to modify your own communications to adapt to others communications

Discover Your Communication Style

• This brief assay will help you determine your most comfortable way of communicating

How the 4 styles are derived

• Assertiveness– A measure of the degree

to which a person influences other people by what he or she says. At one end of the axis is Tell Assertive: these people tell what they think. At the other end is Ask Assertive: these people ask others’ thoughts before telling their own thoughts.

• Responsiveness– A measure of the degree to

which a person responds to other people’s comments. At one end of the axis is Control Responsive: these people use factual, precise words, their body language is reserved and their facial expressions stay the same no matter the topic. At the other end is Emote Responsive: these people convey what they think with facial expressions, colorful words with lots of adjectives and very open body language.

How the 4 styles are derived

Driver Attributes

• Focus on one thing at a time and talk about one point at a time

• Make use of schedules, agendas, “to-do” lists

• Thinks in the immediate present

• Uses primarily nouns & verbs• Can appear rude, hard, cold• Rarely speaks about personal

things

Expressive Attributes

• Jump from thought to thought

• Appears to never finish anything or any topic

• Uses lots of adjectives & adverbs

• Makes wide arm movements

• Welcomes your participation in their thinking & problem-solving process

Amiable Attributes

• Uses descriptive sentences

• Speaks very calmly & slowly

• Asks lots of questions about what other people think or how they did things

• Takes a long time to make decisions

• Faces of amiables are very expressive

• Has a hard time saying no

Analytical Attributes

• Uses precise, specific words and facts, figures, reason & logic

• Likes lots of information• Wants to make a perfect

decision• Has a hard time with things

that are new or changes• Asks for lots of information• Rarely speaks about personal

matters• Speaks deliberately, obviously

choosing their words carefully• Appears calm in any interview• Rarely shows outward

enthusiasm

Recognizing Styles

• Can you recognize which communication style is being used from these phrases we’ve all heard before.