the platinum rule - 4 secrets to personal chemistry & productive relationships

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The Platinum Rule 4 Secrets to Personal Chemistry & Productive Relationships Fraser Valley CPA Association Conference Day November 3, 2016 Presented by: Dale Choquette CPP, DTM Team Productivity and Communications Expert

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The Platinum Rule 4 Secrets to Personal Chemistry & Productive Relationships

Fraser Valley CPA AssociationConference DayNovember 3, 2016

Presented by:Dale Choquette CPP, DTMTeam Productivity and Communications Expert

OBJECTIVES

� Gain insights and perspectives on the 4 quadrants of human behaviour to

develop productive relationships.

� Understand what drives other people and recognize your options for

dealing with them.

� Discover a proven method to build alliances for accomplishing goals

The Platinum Rule vs. The Golden Rule

Understanding Yourself... Traits to look for:

Outgoing / ActiveFast - pacedInvolvedEnergeticOptimisticPositiveEnthusiastic

Reserved/ Passive

Slower – pacedCautiousConcernedReluctantCritical thinkingDiscerning

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Reserved

Outgoing

Their focus is on talking things out.

Their focus is on thinking things through.

Understanding Yourself … Traits to look for:

Task-Oriented People-Oriented

FormFunctionProgramsPlansProjectsProcess

Relationships CaringSharing EmotionsFeelingsFriendships

Task-Oriented

People-Oriented

Their focus is on getting things done.

Their focus is on other people and how they feel.

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PEOPLE

RESERVED

OUTGOING

TASK

Remember: Everyone is a unique blend of these four parts.Most people have predictable patterns of behavior. They relate to specific personality styles. There are four basic personality styles: D, I, S  and C. They are also known as temperaments. They blend together to determine your unique personality style. The graphic overview of the Four Temperament Model of Human Behavior will help you understand why you often feel, think and act the way you do. 10

10-15% 25-30%

30-35%25-20%

Dominant

DemandingDirect

Determined

DecisiveDoer

Director

Dogmatic

Dreamer

DiligentDynamic

Defiant

The Director OUTGOING

TASK

12

The Inspirer OUTGOING

Inspiring

InfluencingInducing

ImpressiveInteresting

Impressionable

Important

InterchangeableInterested in People

ImaginativeImpulsive Illogical

PEOPLE

16

The Supporter

Supportive

Steady

Stable

SecureServeSweet

SubmissiveShyStatus Quo

Sentimental

SamenessSelf-Sacrifice

PEOPLE

RESERVED

20

The Cautious Analyzer

RESERVED

Cautious

CompetentCognitive

CarefulCalculating

Critical Thinking

Compliance wanting

Conscientious

Correct

ConformistConsistent Cold

TASK

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Reinforcing & Validating needs of Task Oriented Individuals

Dominant/Direct/Demanding Tendencies:�Motivated by results

� Driven by being respected

Validating the D type Personality:� Provide options for

solutions� Show forward movement

� Provide opportunities for success

� Be purposeful

�Get to the bottom line quickly

Reinforcing and Validating Needs of People-Oriented IndividualsInspiring/Influencing/Impressionable Tendencies:�Motivated by being

admired� Driven by image

Validating the I type personality� Compliment or affirm

them� Be engaging � Allow time for

conversation� Ensure they look good in

front of others

Reinforcing and Validating Needs of People-Oriented Individuals

Supportive/Stable/Steady Tendencies:� Motivated by peace

� Driven by relational stability

Validating the S type personality:� Provide a safe & welcoming

environment� Communicate &

demonstrate appreciation

� Be open & sincere

� Be considerate & thoughtful

� Communicate with kindness

Reinforcing & Validating needs of Task Oriented IndividualsCautious/Calculating/Correct Tendencies:� Motivated by trust� Driven by principles

Validating the C type Personality:� Adhere to procedures and

guidelines� Be consistent and

dependable� Be honest and truthful� Do things with excellence

and accuracy� Show them value

Dale Choquette CPP, DTMTeam Productivity and Communications Expert

www.dalechoquette.com

[email protected]

Connecting Cheat Sheet Text to:

604-788-1318