Amy Power

Natasha D’Arcy

Rina Mashimo

KCC Challenge Brief

• Making spaces feel safe and inclusive

Our design aims to make people in Canterbury, specifically older people

and tourists feel more included in society. We think our design fits this

criteria by providing services to people who otherwise would not have the

technology or knowledge to use them themselves.

Key Themes from Empathic Conversations

Older people are interested, but maybe afraid to try to learn, feel like they don’t

have the skills to learn properly.

• Lack of self-confidence

• Stay in their comfort zone

• Interest in technology

Key Themes from Field Observations

• Use of mobile phones mainly younger people

• Lack of mobile phones/technology for elderly people

• People look like they are lost

Problem Statement

• Who (User Groups)?

• Elderly People

• Tourists

• Where?

• Canterbury City Centre- near points of interest e.g. Cathedral.

• What?

• Getting lost

• When?

• All Year (No specific time)

Aesthetics

Functionality

• Map

• Restaurants

• Bus stops

• Tourist attractions

• Walking/biking routes

• Mini trip suggestions

• Public toilets

• Review System

• Portable devices charger

• Wifi hotspot

• Speech feature

Interaction

• Touch to activate either with a

finger or stylus from the map

• Speech function to promote

inclusion, and adding accessibility

• Adjustable screen angles

• User can charge their devices

Environment

The Link

(next to Café Rouge)

In front of Canterbury

Cathedral

• Bus station

• Canterbury West

Station

Technology

• Touchscreen: Surface Capacitive Touch,

Shatter/Vandal Resistant Glass

• Wifi hotspot

• Weatherproofing:

• Assistive Technology

• Speech recognition software

•Text-to-Speech (TTS) software

Plastic snaps back

automatically to

cover/seal the sockets and ports

when not in use:

External Factors - Regulatory

Regulatory

• May need conservation consent

• Need to get content of display approved by local tourism agencies (KCC?)

Legal

•Blocking the way of people, must not obstruct pavement.

•Must not block the way of vehicles especially emergency vehicles.

•Permission required from Landowner/KCC (Highway authority?)

Ethical

Should be accessible by all members of public.