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Petty Cash/ Same Day Refunds/ Banking User Guide Petty Cash 1. Select ‘Cash Register’ (if not visible select ‘Menu’ first select) 2. Select ‘Register Voucher.Screen 1 1 2

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Page 1: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

Petty Cash

1. Select ‘Cash Register’ (if not

visible select ‘Menu’ first select)

2. Select ‘Register Voucher.’

Screen 1

1

2

Page 2: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

3. Complete ‘Expense Voucher’

4. Enter ‘Amount’

5. Enter ‘Receipt Number,’ this

is on the receipt.

6. Enter ‘Voucher Description’

and then select ‘Next.’

Screen 2

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Page 3: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

Screen 3

7

Make sure you split the receipt per item

if multiple products are bought, if only

one item, select ‘No’.

7. Select ‘Next.’

Page 4: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

Screen 4

8. Add the different items on the

receipt using the ‘Expense Type’

9. Add the amount and give a brief

description and select ‘Next.’

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Page 5: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

10. Select ‘Paid from Cash Register’

11. Select ‘Finish’

Give the cash to the employee from the

Till.

The receipt to remain in the till and to

be kept with the end of day banking

receipts.

Screen 5

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Page 6: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

Same Day Refund

This process will be used for Guest

fee’s that need to be refunded, if the

guest decides to join on the day or if

there was a Front of House error.

1. To begin select ‘Front Desk’

2. Select ‘Sales Menu’

Receipts – Shows a list of

receipts for the day

Print Last Receipt – Prints the

last receipt, this is

permissions based

Sales List – Transactions for

the day

3. Select ‘Sales List.’

Screen 1

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Page 7: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

4. Highlight the line to refund and

select it.

5. Select ‘Cancel Sale.’

4

5

Screen 2

Page 8: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

6. Select ‘Credit Invoice’

Credit Invoice – Whole

receipt

Credit Invoice Lines – One

item - If the item you wish to

refund was brought with

other items

7. Select ‘Next.’

Screen 3

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Page 9: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

8. Select a reason

9. Select ‘Next.’

Screen 4

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Page 10: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

10. Add the reason as to why

you have issued the refund.

11. Select ‘Next.’

Screen 5

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Page 11: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

Screen 6

12. Confirm the amount

13. Once confirmed select

‘Next.’

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Page 12: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

14. Select ‘In cash from the

Cash Register’ – The

refund needs to be

processed in the same way

it was paid.

15. Select ‘Finish’ – Give the

refund to the member.

Screen 7

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Page 13: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

Banking Process

For clubs with a sales booth the

computer is a non-cash POS,

and will need to be opened and

closed each day by the Service

Manager.

This process will cover how to

complete a midday cash up

between ESVM AND LSVM.

1. Select ‘Menu’

2. Select ‘Cash Register’

3. Select ‘Count Cash

Register’. This is

completed at midday to

handover the Till Takings

between the Early and

Late Service Managers.

Screen 1

1

2

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Page 14: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

4. Input the number of each

note/coin in the till

5. Select ‘Next.’

Screen 2

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Page 15: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

6. Add a ‘Cash Difference’ if

required, explaining in full

why there is a discrepancy

7. Select ‘Next.’

Screen 3

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Page 16: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

8. ‘Confirm’ the details

9. Select ‘Finish.’

Screen 4

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Page 17: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

This section covers how to

process the end of day banking

process

1. To complete the ‘End of

Day’ process select

‘Close Cash Register.’

Screen 5

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Page 18: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

2. Count the cash and

input into the system

3. Select ‘Next.’

Screen 6

2

3

Page 19: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

4. Add a ‘Cash Difference’

if required explaining in full

why there is a discrepancy

5. Select ‘Next.’

Screen 7

5

4

Page 20: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

6. Remove the till Float.

7. Add ’Bank Paying in

Slip’ number.

8. Select ‘Next.’

Screen 8

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Page 21: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

9. Select ‘Finish’

Opening the Till

To start a new day select ‘Open

Cash Register’ this is in the same

place as ‘Close Cash Register’.

*Input the float on to the system

and POS is ready to use.

9

Screen 9

Page 22: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

Safe Drop

eXerp will allow you to complete

a safe drop throughout the day –

However instead of dropping the

money in the safe, you need to

seal the Loomis cash bag and

complete a Loomis slip.

1. To complete a safe drop

select ‘Transfer Money to

Bank’

2. Complete the amount you

wish to remove from the

Till

3. Complete a Loomis

docket slip, seal the bag

and add the number.

Screen 1

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Page 23: Petty Cash/ Same Day Refunds/ Banking User Guide · Petty Cash/ Same Day Refunds/ Banking User Guide Screen 3 7 Make sure you split the receipt per item if multiple products are bought,

Petty Cash/ Same Day Refunds/ Banking User Guide

Screen 2

A prompt will appear to show the

new amount in POS and the

transactions can continue as

normal.