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10/18/2019
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How to Assess IU2U?: A Pre-Arrival Orientation Program’s Assessment of
International Student Retention, Academic Performance and Experience
INDIANA UNIVERSITY BLOOMINGTON
Ania PeczalskaIndiana University Higher Education Ph.D. Candidate
INDIANA UNIVERSITY BLOOMINGTON
Introduction
• 8 years of full-time student services employment at Indiana University Bloomington (IUB)
• IU Higher Education Ph.D. Candidate
• Conducted surveys and a focus group analysis
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INDIANA UNIVERSITY BLOOMINGTON
Purpose• Employ a case study to show how assessment is
implemented in real life and how a program utilized the results
• The case study is a 2017 longitudinal assessment of IUB’s IU2U program
INDIANA UNIVERSITY BLOOMINGTON
Presentation Learning Outcomes
IU2U assessment outcomes
How IU2U utilized the results
How IU2U learned to
longitudinally assess its program
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Source: Suskie (2009) Assessing student learning: A common sense guide p. 4
Table 1.1. What is Assessment
Assessment is the ongoing process of:
Establishing clear measurable expected outcomes of student learning
Ensuring that students have sufficient opportunities to achieve those outcomes
Systematically gathering, analyzing, and interpreting evidence to determine how well student learning matches our expectations
Using the resulting information to understand and improve student learning
INDIANA UNIVERSITY BLOOMINGTON
Suskie (2009) Assessment Cycle
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Presentation’s Use of the Term Assessment
Banta and Palomba (2015) see assessment as including program evaluation and administrative effectiveness
INDIANA UNIVERSITY BLOOMINGTON
What is Good Assessment?
• Intentional assessment that is planned in advance of the study
• Identifying bottlenecks
• Implementing program improvements through identifying and collaborating with key partners who have responsibility for implementing the changes
(Blumberg, 2018)
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INDIANA UNIVERSITY BLOOMINGTON
IU2U Program • Established in 2014 for incoming IUB international undergraduate
students
• Bring support and resources to students’ home countries through one day orientations for students and parents
• Faculty, staff, and domestic and international student presenters
INDIANA UNIVERSITY BLOOMINGTON
2014-2017 Matriculating IUB Undergraduate Students
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
2014 2015 2016 2017
40 220 205 221
731 706 671 688
7716 7875 7673 8001
5% 32% 32% 33%
Nu
mb
er o
f M
atr
icu
lati
ng
Un
der
gra
du
ate
Stu
den
ts
YearIU2U ParticipantsTotal Matriculating Undergraduate International StudentsTotal Matriculating Undergraduate Students
% = Percentage of IU2U students compared to the total matriculating international student cohort
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Institutional Review Board (IRB)
• IRB approval allows for the research to be presented and published
• Submitted an IRB application and went through IRB review
• IRB Protocol 1703539614
• IRB approval is needed before the assessment begins
INDIANA UNIVERSITY BLOOMINGTON
IRB Tips • Review what is needed to submit IRB as you begin planning
your study
• Look at templates and other examples as you prepare your IRB protocol and documents
• Submit your initial IRB protocol ideally about 8 weeks before beginning your study
• Allow time for IRB protocol revisions in case the IRB reviewers request them
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Initial 2017 IU2U Cohort Research Questions
• To what extent does participation in the IU2U program lead students preparing for acculturation a seamless transition to IUB?
• To what extent does IU2U build participant confidence and social support for IUB study?
• From the perspective of IU2U students, which areas of IU2U programming (ex. academic programming, campus engagement, health and safety) are covered well and which areas can be improved?
INDIANA UNIVERSITY BLOOMINGTON
IU2U Assessment Method• Prepared through consulting with campus survey experts and
conducting a pilot survey with a few IU2U alumni
• Distributed 3 surveys on Qualtrics with Likert items and open-ended questions
May 2017
July 2017
October 2017
• Put surveys on easy to access Canvas platform and offered October survey respondents a chance to win a $20 gift card
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IU2U Survey Results
2017 IU2U cohort = 230
Pre-Program Survey = 37 (16%)
Post-Program Survey = 9 (4%)
First-Semester Survey = 30 (13%)
The assessment had a low response rate issue!
PA5
INDIANA UNIVERSITY BLOOMINGTON
Discussion 1. How many of you have encountered low response
rates in your assessment work?
2. What are some solutions to survey low response rates?
Slide 15
PA5 Students in China may not be able to access the Pre-Program and Post-Program surveys on the Canvas platform. The students may have trouble accessing Canvas in China.Peczalska, Ania, 10/16/2019
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2018 Additional Assessment• Talked with Bloomington Assessment Research Lead Research
Analyst/Programmer Stefano Fiorini
• Decided to add quantitative data from 4 IU2U cohorts (2014-2017) and analyze retention and cumulative GPA for all 4 cohorts
• A control group was created by another analyst through utilizing a greedy distance matching approach based on the K-means methods
• Thematic analysis was conducted on survey responses for the qualitative research question
• Took 2 months (while working full-time) to analyze and write a short report summarizing the findings
INDIANA UNIVERSITY BLOOMINGTON
Statistical Analysis Tips for Survey Data • Explore the data and conduct basic descriptive statistics before
doing your analysis
• Label variables with short names and create a codebook
• Save all statistical software output with dates (ex. 9.20.2017)
• Maintain a document that summarizes what you did each session and the results
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Final Quantitative Research Questions
• What is the degree of difference in academic performance (cumulative GPA) between IU2U students and the control group across all semesters of enrollment?
• What is the association between IU2U status and IU retention after one semester and one year?
• What differences exist between IU2U students and non-IU2U students for sense of belonging and comfort level in asking for help from professors, academic advisors, RAs and other residential staff, and other campus staff?
INDIANA UNIVERSITY BLOOMINGTON
Final Qualitative Research Question
• How do IU2U students employ sense-making and meaning-in-life during their IUB study?
• Pan (2011) resilience framework
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RQ 1: What is the degree of difference in academic performance (cumulative GPA) between IU2U students and the control group across all semesters of enrollment?
IU2U students had a significantly higher end of the semester cumulative GPA (M = 3.21, SD = .67) compared to the control group (M = 3.07, SD = .84).
INDIANA UNIVERSITY BLOOMINGTON
RQ 2: What is the association between IU2U status and IU retention after one semester and one year?
There was a significant association after the first semester (1, 1372) = 6.60, p = .01.
One Semester Two Semesters
Retained Departed Total Retained Departed Total
IU2U 676 10 686 433 32 465
Control 661 25 686 418 47 465
Total 1337 35 1372 851 79 930
PA6
Slide 22
PA6 The table data is from the beginning of the Spring 2018 semester. The second semester student numbers are lower because they do not include the Fall 2017 cohort.Peczalska, Ania, 10/16/2019
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RQ 3: What differences exist between IU2U students and non-IU2U students for sense of belonging and comfort level in asking for help from professors, academic advisors, RAs and other residential staff, and other campus staff?
44%
60%
64%
52%
44%
30%
10%
40%
30%
30%
Belonging
Professor Help
Academic Advisor Help
RA and Other Residental Staff Help
Other Campus Staff Help
Non-IU2U N = 10 IU2U N = 25
PA4
INDIANA UNIVERSITY BLOOMINGTON
RQ 4: How do IU2U students employ sense-making and meaning-in-life during their Indiana University Bloomington study?
Sense-making
Explain why you liked a certain part of the workshop the most.
Response about Arrival to Campus programming: “It helped me have a vivid picture of what kinds of situations I will face when I come to IU.”
The student finds a way to make meaning and prepare for IUB study.
Slide 23
PA4 The chart shows the top response ("Definitely") of a four-point Likert scale for 5 October 2017 survey questions. Mann-Whitney U-Tests for Independent Samples showed that how comfortable students were approaching professors for help was significantly greater for the IU2U group (Median = 4.0) than the non-IU2U group (Median = 3.0).Peczalska, Ania, 10/16/2019
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INDIANA UNIVERSITY BLOOMINGTON
RQ 4: How do IU2U students employ sense-making and meaning-in-life during their Indiana University Bloomington study?
Global meaning-in-life
Please explain why you think students are responsible to chose their courses and majors at IUB.
“Because we’re the person who knows ourselves best and we need to plan for our future. We need to learn many skills and have a lot of things to put in our resume and attract many good companies.”
The student finds meaning through examining the question from a global perspective (i.e. post-graduation plans).
INDIANA UNIVERSITY BLOOMINGTON
RQ 4: How do IU2U students employ sense-making and meaning-in-life during their Indiana University Bloomington study?
Situational meaning
Please explain why you think students are responsible to chose their courses and majors at IUB.
“Different students are interested in different areas. They will enjoy university life only when they chooses [sic] the classes they really want to take. Their time will not be wasted.”
The student makes meaning of why a smaller objective, major selection, is important in the US context.
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How IU2U Utilized the Results
• 2019 IU2U cohort survey included 2017 survey items
• Data related to retention was shared with campus administrators who determine future IU2U funding
• Used data to determine number of 2020 IU2U U.S. domestic student peer mentors
INDIANA UNIVERSITY BLOOMINGTON
November 2018 Presentation
Wrote a paper that was accepted for publication and presentation at the 2018 National Symposium on Student Retention.
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Summary of Presentation Learning Outcomes
IU2U assessment outcomes
How IU2U utilized the results
How IU2U learned to
longitudinally assess its program
INDIANA UNIVERSITY BLOOMINGTON
Final Discussion In groups of 4 to 5 please discuss the following questions.
1. What are other ways IU2U can conduct program assessment?
2. How can you assess individuals from other non-English speaking countries, especially if you are surveying individuals from many different countries? Should it be done in English or the individual’s native language?
3. Every country has its own cultural nuances. Cultural nuances refer to how certain words are interpreted in a culture. For example “we will see about that” can mean “no” in Chinese culture. How do you account for cultural nuance in assessment?
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Questions?
Ania Peczalska
INDIANA UNIVERSITY BLOOMINGTON
References
Banta, T.W., & Palomba, C.A. (2015). Assessment essentials: Planning, implementing, and improving assessment in higher education (2nd ed.). San Francisco, CA: Jossey-Bass.
Blumberg, P. (2018). Two underused best practices for improvement focused assessments. Research & Practice in Assessment, 13, 77-83.
Pan, J.-Y. (2011). A resilience-based and meaning-oriented model of acculturation: A sample of Mainland Chinese postgraduate student in Hong Kong. International Journal of Intercultural Relations, 35(5), 592-603. doi: 10.1016/j.ijintrel.2011.02.009
Suskie, L. (2009). Assessing student learning: A common sense guide (2nd ed.).San Francisco, CA: Jossey-Bass.