paying attention: six "stor-ies"
TRANSCRIPT
DEBORAH HAWKINS-WRIGHT
CRASH COURSE ON CREATIVITY – ASSIGNMENT 2
Music: Summer Madness
(Kool & The Gang)
FOR MORE THAN 3 WEEKS,
THIS HAS BEEN ME!!!
HURRICANE SANDY OBSERVATIONALLY
BROUGHT ME TO MY SENSES!!!!
EVEN, WHEN I THOUGHT I MIGHT BE ABLE TO
WOMAN UP & VENTURE OUT TO GET IMAGES
AS OUTLINED IN THE LAB DOCUMENT. . .
ONLINE SHOPPING
EVENTUALLY, I DECIDED TO GAIN MY INSIGHTS FROM A
PLACE MORE AKIN TO MY PERSONAL REALITY:
PAYING ATTENTION :
SIX “STOR-IES”
SOOOOOO. . . .LET’S GET THIS SHOW ON THE ROAD!
EXCELLENT
PRESENTATION
TOP-OF-THE-LINE
MERCHANDISE
VISIBLE
SALES GALORE
GREAT CUSTOMER REVIEWS
VAST INVENTORY
> 2,013,967
ALWAYS OPEN
TO
ANYONE OVER 18
RECENT REVENUE REPORT:
$834,366,743
EASY
CHECKOUT
QUIET
RESERVE
TOUCH IT, LIKE IT, KEEP IT – HATE IT, RETURN IT
ARIAL HYBRID FONT
BESPEAKS CRISP CLEAN, QUALITY
• The National Retail Federation announced Overstock.com #2 in customer service nationwide
• Awarded User's Choice Award for Customer Relationship Management Excellence
1
FURNITURE DEPARTMENT IS VERY POPULAR
CUSTOMERS VENTURE OFF TO MANY DEPARTMENTS
BEAUTIFUL PRESENTATIONS
WOOD FLOORS
CARPETED FLOORS
LIGHTING
BUT FROM A SINGLE, MAIN ENTRANCE
MORE
A R I A L L O O S E - S P A C E D F O N T
E V O K E S T H O U G H T S O F R E S E R V E ,
C L A S S , C L E A N L I N E S S ,
E X C L U S I V I T Y
HIGH END RETAIL FOR $50K & UP EARNERS
EXPANSIVE INVENTORY - SPEND HOURS JUST AS IF IN-STORE
AVERAGE SHOPPER 25+
111-YEAR HISTORY & SALES IN THE BILLIONS OF DOLLARS
MY GUESSTIMATE: ~ 50% OF ONLINE VISITORS WORLDWIDE BUY!
SECURITY: SSL COUPLES, FAMILIES,
FRIENDS SHOPPING TOGETHER
2
Bodoni MT font’s tight spacing with heart = play on “B”
makes me think I’ll find bold fashions to love @ bargain
prices!
M
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S
T
R
E
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A
F
F
O
R
D
A
B
L
E
ONLINE PRODUCT PLACEMENT FEELS
LIKE A WAREHOUSE TOO
3
EVEN THOUGH I CAN
BUY LOTS OF THINGS
I ALWAYS THINK COATS
* * * * I N T E R E S T I N G I N S I G H T * * * *
L i k e I t , B u y I t , To u c h I t , K e e p I t ,
H a t e I t ? K e e p I t A n y w a y !
P r i o r t o a p o l i c y c h a n g e i n 2 0 0 6 , t h e o n l y
r e f u n d s w e r e i n t h e f o r m o f s t o r e c r e d i t .
D
U
R
A
B
L
E
SECURITY: SSL
4
for the home
bed & bath
women
men
juniors & guys
kids
baby
shoes
handbags &
accessories
jewelry &
watches
toys
JAMES CASH PENNY
5
EXPANSIVE TILE FLOORING:
THE WORLD IS MINE! WITH ALL OF THESE AISLES,
I CAN DO ANYTHING!!!!
H
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G
H
C
E
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L
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N
G
S
M
A
D
E
M
E
L
O
O
K
UP
MERCHANDISE GOES UP TO THE CEILING
PICK JUST ONE
@ $12.99?
F
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T
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T
O
R
E
S
E
L
F
C
H
E
C
K
O
U
T
THIS TIME AGAIN!
$149 – WOW!
THEY’RE
EVERYWHERE –
DOUBLING AS
SECURITY?
6
INVITES ITS CUSTOMERS --
“Welcome to M·A·C Cosmetics Online.”
CUSTOMIZATION OPTIONS
VIBRANT COLORS
PROMOTE FINDING THE
CREATIVE WITHIN
ERAS MEDIUM TC TIGHT FONT WITH
DISCRETE ACCENTS SUGGEST A
UNIQUE, INTERNATIONAL MAKEUP
EXPERIENCE
VAST PRODUCT SELECTION
SHOP ALONE OR W/FRIENDS THRU SOCIAL
NETWORKING!
GIRLS / WOMEN / MEN 16+ WHO LOVE MAKEUP BUY THIS
TOP-OF-THE-LINE PRODUCT
C
H
O
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C
E
S
A
B
O
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N
D
S
E
T
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I
D
E
H
O
U
R
SSECURITY: SECURE SOCKET
LAYER
MULTIPLE WELL-
ORGANIZED
CATEGORIES
THE END