pack & send conference 12 oct 2013 - craig rispin business futurist & innovation expert
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Pack & Send Conference 12 Oct 2013 - Craig Rispin Business Futurist & Innovation ExpertTRANSCRIPT
Know First • Be First • Profit First
Craig RispinBusiness Futurist & Innovation Expert
www.FutureTrendsGroup.com
Innovation Imperative:The Ultimate Survival Tool
Let’s Talk About Why:Living in Accelerating Times
Karl Fisch - Educational Futurist
Discuss with a Partner:
What Did You Find Most Surprising in the Video?
Did You Know?
Most of Those Facts are Out of Date...
“If change is happening on
the outside faster than on
the inside -the end is in
sight.”
-Jack Welch
Is Innovation Required?
No, But Survival Isn’t Either...
WHAT,ME
WORRY?
Innovator’s Dilemma:
The incumbent gets knocked out when the disruptor is good
enough - not better.
As Some Products & Services Decline...
As Some Products & Services Emerge...
At Least Wide Format For Ads is Big!
Innovation is Required To Get to Those
Emerging Products & Services
Innovation Imperative:The Ultimate Survival Tool
What is Innovation?
“Innovation is creativity applied for a
commercial gain.”
“The term innovation means a new way of doing something. It may refer to
incremental, radical, and revolutionary changes in thinking, products, processes,
or organisations.”
Max Mckeown - Financial Times
What’s Stopping Innovation?
Exploitation vs Exploration
Exploitation:
Ongoing execution of learned successful behaviours - business as usual.
Exploration:
Search for new ideas and behaviours to revitalise business.
Tom Peters (of In Search of Excellence)
Says Innovation is Easy You’re Just Hanging Out with the
Wrong People!
Tom Peters: Innovation is Easy!
Open Innovation “Cake”
Five Ingredients:
Permission
Time
Space
Education
Process
#1 Apple
“Craig fail quickly!”
#2 Google
“Craig manage the innovation funnel.”
Idea GenerationIdea Assessment and Evaluation
Development Commercialization
The Innovation Funnel:For every 1,000 new ideas, 100 have potential, 10 get developed,
and 1 becomes a success!
The Innovation Funnel
Southwest Airlines
Southwest Airlines
Blended Winglet
Innovation=Cost Savings Too!
Southwest Airlines
Blended Winglet
Innovation=Cost Savings Too!
First Airlin
e with
Website
Southwest Airlines
Blended Winglet
Innovation=Cost Savings Too!
First Airlin
e with
Website
Jet Engine Pressure
Cleaning Saves 1.9% on Fuel Costs
Southwest Airlines
Blended Winglet
Innovation=Cost Savings Too!
First Airlin
e with
Website
Jet Engine Pressure
Cleaning Saves 1.9% on Fuel Costs
Ideas and Creativity are the Raw Materials of Innovation
But Few People Have Ever Attended a Creative Thinking or Innovation Course
Brainstorming is the One Method Most Mentioned
But There are Many, Many More Thinking Systems:
Edward de Bono’s 6 Thinking Hats, Lateral ThinkingMetaphorical Thinking, SCAMPER, TRIZ
Bake Your Innovation Cake
Preheat the Oven
Gather Your Ingredients
Measure & Mix
Bake
Icing
Preheat
Preheat - TED.com
Gather
Gather - Idea Jam
Measure & Mix
Gather - Obama’s CTO
Bake
Bake - Rapid Prototyping
Starwood’s aloft Hotel Brand
Starwood’s aloft Hotel Brand
Icing
The Icing?Implementation
10 Types of Innovation
Business Model
Networks& Alliances
HumanCapital
CoreProcesses
EnablingProcess
ChannelManagement
ServiceOffering
ProductSystem
Product &Performance
BrandPromise
CoreProcesses
CustomerExperience
Innovation Imperative
Do You Agree Innovation is Critical to the Future Success of Your Organisation?
Do You Have a Formal Innovation Program?
Do You Work Your Innovation Program Monthly?
How About Weekly?
Up
Why Innovate Now?
Because in an accelerating world -
doing nothing is riskier than innovating!
“It’s all about who gets to the future first.”
Kevin Roberts, CEO of Saatchi & Saatchi
Business Strategy & Open Innovation
Can You Answer These 5 Q’s?
What is your winning aspiration?
Where will you play?
How will you win?
What capabilities must be in place?
What management systems are required?
Open Innovation
Up
10 Types of Innovation
Business Model
Networks& Alliances
HumanCapital
CoreProcesses
EnablingProcess
ChannelManagement
ServiceOffering
ProductSystems
Product &Performance
BrandPromise
CustomerExperience
Networks & Alliances
We Will Cuddle Your ‘Copter
Pack&Send RC Services
We Will Look After Your Lipo’s
Pack&Send RC Services
Customer Experience
What is the Fastest Growing, Most Successful
Retailing Technology Right Now?
Digital Signage
Digital Signage Advertising
Spend by 2012**
Fastest Growing Marketing and Communications Medium
Digital Signage Growth
urces:
NSR May.09 Analysis Frost and Sullivan April'09
2 Million Today
14 Million by 2015*
$4B
Optical Retail Results
“Our anti reflective lens sales are up over 200%"- SVS, Detroit, MI
“Our Marchon business is up 40% since we started using Digital Signage”- Hettler & May, Alexandria, VA
“We have seen increases across all key categories”- Dr. Steve Phillips, OD, Lakeland, FL
You Must Think Like an Innovator
You Must Be Open to New Ideas and
New Opportunities
You Must Share Innovative Ideas &
Collaborate on Projects
Up
Why?Because in a Time of
Massive Change, Doing Nothing is Risk