UNIVERSITY OF ZADARDEPARTMENT OF LIBRARIANSHIP

STRATEGY OF THE DEPARTMENT OF LIBRARIANSHIP, from 2010 to 2015

Zadar, September 2010

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Contents

1. MISSION AND VISION OF DEVELOPMENT2. ANALYSIS OF DEPARTMENT'S PAST OPERATIONS

2.1. SWOT Analysis2.2. Student evaluation of teaching

3. DEVELOPMENT GOALS3.1. General Goals3.2. Specific Goals

4. STAFF ARRANGEMENT AND THE PLAN4.1. Department Employees4.2. Individual employee profiles and their main achievements in scientific and educational work4.3. Aligning personal scientific/educational development and welfare for the development of the Department

5. FINANCIAL PLAN5.1. Grounds for making the financial plan5.2. Basic elements

6. QUALITY SYSTEM6.1. Promotion of culture of quality

7. RISKS OF ACTIVE - DEVELOPMENT ATTITUDE7.1. Possible errors in planning7.2. Possible errors in the estimates7.3. Possible errors in the organization7.4. Possible disunity/discrepancy in performance

8. POTENTIAL BENEFITS 8.1. Income8.2. Teaching equipment8.3. Reputation (professional, scientific) 8.4. Social reputation

9. CONCLUSION9.1. Conclusions regarding urgency - that require immediate implementation9.2. Conclusions regarding long-term development

APPENDICES- Business action plan for the period of 2010 - 2012 with the prospect of extension

Action plan with regard to the general goals of development Teaching Scientific work The strategy of staff advancement Community contribution Culture of Quality

- Financial Plan for 2010/2011 Projected revenue Projected expenses

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 Introductory remarks

The Department of Librarianship at the University of Zadar was established on November 20th, 2003 during the second session of the senate in the academic year 2003-2004. This was the fifth scientific and teaching unit in the field of information and communication sciences in Croatia; it covered one discipline: Librarianship. Based on the apparent need for academic training of information professionals in the wider area of Dalmatia and its hinterland, and with the support of then rector Prof. Damir Magas, Ph.D., and prorector Prof. Ante Uglesic, Ph.D., the department began to develop. It initially adopted and modified a four-year undergraduate program from the Department of Information Sciences at the J. J. Strossmayer University in Osijek; however, its aim was to conceive and propose its own program by the year 2005. It also sought, following the recommendations of the Bologna declaration and other pronouncements commonly used in the development of Croatia’s higher education systems, to devise its own program by the year 2010. The Department then opened up two positions which employed four teachers at a half-time engagement (two in scientifically-educational and two in associate professions). Librarianship classes for the first and the only generation of a four-year curriculum (the old, 'Pre-Bologna' model) were initiated with the expert assistance of Osijek’s department, while intense preparations for new programs were also under way; they included: undergraduate and graduate study (accredited June 9, 2005), as well as postgraduate study in Society of Knowledge and Information Transfer (accredited December 19, 2008 and confirmed by the Minister on January 5, 2009). A joint graduate program (accredited May 5, 2008) in Written heritage in the digital environment was arranged thanks to the financial support from the National Science Foundation. It enrolled its first generation of students in AY 2008/2009 and it is executed in collaboration with the Department of Information Sciences in Osijek. In order to ensure continued, deliberate, systematic and harmonized development of the department, a congress from September 6, 2010 adopted a Development strategy for the Department of Librarianship from 2010 to 2015. This strategy seeks to set up purposeful processes and adopt appropriate measures for systematic quality assurance contributing to strengthening of the scientific and academic reputation of the department. It also aims to improve the quality of programs currently offered and/or planning to be offered, increase the value of the diploma awarded by the department in the so-called labor market while adding to the reputation of the University of Zadar as a whole.

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1. MISSION AND VISION

Mission

Department of Librarianship educates students in the field of information science at the undergraduate, graduate and postgraduate level with the purpose of advancing their mastery of the competencies necessary in:

building and management of collections containing documents and information organization of information design and provision of information services research and analysis of information needs, problems and phenomena organization and management of information institutions and networks participation in educational processes, cultural projects and scientific research training for a lifelong learning

In the field of scientific work, the department carries out research projects that influence the development of theoretical thought and affect changes in the practice of information institutions.

Development Vision

Department of Librarianship strives to develop international cooperation and to further cooperation with relevant national institutions and organizations in the same or related fields. It aims to strengthen its scientific work and teaching activities in order to become a leading university department in the field of information science in this part of Europe. Particular emphasis is placed on the development of theoretical thinking in the field, as well as the heritage programs, user studies, publishing and applied technology in collection management, information institutions, and networks.

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2. ANALYSIS OF DEPARTMENT’S PAST OPERATIONS

2.1. SWOT Analysis

The SWOT analysis conducted during the summer semester of AY 2009/2010, which was attended by all teachers and student representatives, found the following:

STRENGTHS

In relation to the organization, operation and management of the Department:a) collegiality, cooperation of employees, teamwork, good interpersonal relations

and a pleasant working atmosphereb) convergence of goals, motivation and scientific worldviewc) elaborate coursesd) the use of advanced information technology by all staff of the Department

(Moodle used in communication with students and between staff, transparency in all courses, presentations, lecture notes, and on-line availability of literature, assignments, etc.)

e) high motivation for the introduction of new methods and teaching techniquesf) patience of older colleagues in teaching youngerg) a balanced representation of genders and age groups within the members of the

Departmenth) developed international cooperationi) organizing of two prestigious international conferences (LIDA and AKM)j) organizing of scientific 'summer school' as part of doctoral studiesk) a scientific program and two research projects approved by the Ministry of

Science, Education and Sportsl) participation in competitions (e.g. NZZ approved a summer school)m) Department’s management encourages young people to engage in research and

advancement, as well as to participate in international and domestic conferences and professional associations

n) systematic advancement of good relations with individual departments at the University through practice, pilot projects, etc.

o) consistency in teaching classes and commitment to program implementationp) prepared documents relevant to the operations of the Departmentq) launching of the journal ‘Libellarium’ and a series of scientific publications

‘Department Works’In relation to scientifically-educational staff profile the following is particularly noted:

a) the diversity of scientific profiles and interests beneficial for stimulating an interdisciplinary approach and a wide range of courses

b) reputation in the domestic (rewards and recognition) and in the international community (awards and recognition, leadership in international associations and committees - ASIST/EC, Euclid, professional bodies of IFLA)

c) presence within the editorial boards of international and national journals and conference proceedings (Alexandria, UK; Journal of Documentation - UK, Information Processing and Management, USA; Bibliotekar, Serbia; Vjesnik Bibliotekara Hrvatske; Bosniaca, Bosnia and Herzegovina; Bibliografios, Lithuania, History of Education & Children's Literature, Italy; Turismo -

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Consumi - Tempo libero, Italy), and the program committees of international scientific conferences

d) enthusiasm focused on continuous improvement of the teaching processe) improving the quality of the program due to the inclusion of foreign professorsf) openness to innovation

In relation to associate and scientifically-educational staff profile the following is particularly noted:

a) reputation in the local professional community (rewards and recognition)b) systematic training of teaching associates at foreign universities and centers of

excellencec) awareness, appreciation and understanding of the Department’s management

procedures d) committed work with studentse) monitoring of new trends in the field (in the world and in Croatia)f) support and encouragement of students to write research papers

The following is particularly noted in relation to students:a) giving full attention to the work and progress of each studentb) guiding students towards practical projectsc) mentoring of the students and care for their professional practiced) encouraging the mobility of students and their attendance in conferences

(CEEPUS exchange since 2005, Erasmus exchange in 2010, the financial support of the Department for student participation in national and international conferences, summer schools and professional gatherings)

e) active participation of students in lectures and workshops led by international lecturers

f) development of student activities (Ex Libris Association, preparations for the issuing of the journal, annual DASKA meeting, participation in the organization of national and international conferences LIDA, AKM, BOBCATSSS etc.)

g) high-quality cooperation between teachers and students

WEAKNESSES

In relation to staff:a) blurred boundaries and lack of uniformity of staff’s engagement in relation to

the percentage of time allocated to helping students, reading and correction of seminar works

b) insufficient time for preparation of quality teaching materials and quality performance of other tasks

c) insufficient time to engage in research projects which may strengthen the position of the Department in the academic community

d) inadequate exchange of knowledge and experience among staffe) taking up of new tasks while the old ones are still incompletef) insufficient number of teaching assistants and research novicesg) teaching assistants do not work enough on their Ph.D.’s because of work

overloadh) due to overloading, mentors do not spend enough time working with Ph.D.

students

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i) insufficient participation and presentation of papers at conferences makes the achievements of the Department inadequately visible in professional and scientific community

j) insufficient mutual insight into a specific research area among the department’s colleagues precludes a systematic collaboration (in terms of working together on articles, conference papers, etc.)

k) lack of evaluation system of faculty involvement in student projectsl) overloading of teachers and teaching associates with administrative tasksm) changes in the course (due to the department’s development) require frequent

adjustments of teachers which makes their insufficient preparedness and dissatisfaction with the teaching of their own classes apparent

In relation to students:a) insufficiently differentiated attitude towards the students; the result is that

poorer students make the overpowering demands, while the good students are not met with adequate attention

b) frustration caused by irresponsible students and the existing Student’s Handbook of Regulations which does not comply with the Bologna system

c) relations with students enrolled in part-time study programs are not sufficiently defined and can damage the reputation of the whole department (for example, several students remarked on imbalance of workload demand and teacher reciprocation)

In relation to existing programs:a) incompleteness of the existing program designed in 2005 according to the

needs of "the people" and not according to actual needsb) much stronger emphasis on courses relating to general culture, wide-ranging

knowledge, etc., partly as a result of incompleteness of common program core and elective courses at the University level

c) frequent changes in the course with regard to the codes; 'activation' of courses in approved programs only after the holder has been secured; changes in the number of ECTS’s and changes in the order of lectures give the impression of ad hoc solutions

d) insufficient insight into specific areas addressed in each course creates a risk of teaching overlap

e) disparity in work load between the members of the Department employed in a part-time study program

f) charmless name of the program, and especially insufficient attraction for better students

In relation to business and management:a) the Department does not have elaborate marketing so its activities and

achievements are insufficiently familiar to the publicb) disordered archives as a result of ongoing replacement of secretaries and

changes in student administrationc) lack of teaching assistants and research novicesd) delay in the completion of the archival programse) lack of scientific preliminary exams at the departmental level (the result of

poor information about what others are doing)f) poor equipment of offices (computers, printers) and lecture halls (computers,

speakers) negates the 'modernity' of the Department and its brave pioneering role in relation to other departments as well as the mission of the Department

In relation to the surroundings:

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a) erroneous perception of the program and its name - many students are not even sure what they could do after their studies - except work in the library; according to current students, the Department’s program is regarded as very easy to pass and this is quoted as one of the most common motifs for enrollment of new students (who usually have low prior knowledge in all fields)

b) a bad perception of the Department at the University level (e.g. in some common services, student administration office and IT services)

c) lack of transparent administrative procedures at the University level hinders business operations

d) insufficient involvement/familiarity with University’s state of affairs (most employees are not included in the work of the university authorities)

e) university’s improper IT infrastructure does not meet department’s needsf) inadequately equipped computer labs and unmerited distribution of campus

spaceg) misidentification of the Department with the campus’ University Library

(done by the University individuals).

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OPPORTUNITIES

In relation to the University:a) relative financial autonomyb) fitting with the University's development guidelines and scientific work’s strategic

objectivesc) a variety of courses that are interesting even to other departments (but which are

insufficiently advertised!)d) the inclusion of the Department’s students in the organizing of library exhibitions and

lectures (on the city’s waterfront and on campus) and the bookstore - a great emphasis should be placed on students' creativity (writing, reading, innovation ...) as well as increased use of library and bookstore space in the future

In relation to development and the offer of study programsa) formation of specialized programs which capture the interest of potential candidates

but which are not currently offeredb) challenges of educating in the field of information science for the needs of South-East

Europec) clearly defined educational goals and a trademark outputd) reputable number of foreign lecturers and cooperation agreements with foreign

partners - which may attract students from abroade) positive experiences in educating librarians from the countries of former Yugoslavia

(Macedonia, Montenegro, Kosovo and Bosnia and Herzegovina)f) excellent cooperation with the IZUM from Maribor and supporting institutionsg) Ph.D. studies, which are recognizable in the wider scientific communityh) preparation of specialist postgraduate study - 'rescue' of library and information

community in the regioni) involvement of students in class planning, i.e. paying attention to their opinions,

wishes, and criticismj) collaboration with the Department of Ethnology (settling of books, agreement on the

elective courses), with the Department of Linguistics, the Department of Classical Philology and other departments (agreement on the elective courses)

k) focus on the areas insufficiently represented in other departments of the University or other Departments of Information Sciences in Croatia (heritage, processing, protection and digitizing) in order to create a stronger distinction from related departments

l) part-time study - contacts with a large number of librarians from all over Croatia should be nurtured and used to create new opportunities for the development of the Department, but also for the development of library services in other areas

m) launching of the Center for monitoring and evaluation of scientific work (in collaboration with other relevant departments - for example, the Department of Sociology, the Department of Psychology and Rudjer Boskovic Institute)

n) systematized administration can ease the business for all working at the DepartmentIn relation to scientific research

a) joining of larger projects in the field of heritage preservation, user behavior research, as well as use of information, scientific communication, publishing, etc.

b) continuation of scientific research as part of approved research projects/programs that have long-term goals

In relation to the wider professional and academic environmenta) the only department in the wider region (no 'fear' of competition)b) Collaboration with other departments in the "areas of overlap"

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c) renaming the Department could bring in new profiles of young people, and thus open the door to cooperation with other departments and teachers

d) willingness of the current students to promote the Department and the professione) providing conditions for building a matrix in the field of information and

communication sciences for branches of librarianship and publishingIn relation to the community

a) systematic collaboration with related institutions, particularly with libraries and archives, as well as museums in the city, country and the region

b) the possibility of involvement of the Department in the life of the community through various programs

c) rich heritage of the environment - support for the practice – creates contacts for future employment and deepens good relations with the Department

d) stronger 'openness' of the Department towards the city and the county - its role and responsibility in the spread of literacy, culture of reading, i.e. culture in general (inclusion of students in working with children - book promotion and reading among children at the earliest age - kindergartens; reading events and publishing of books and brochures in primary as well as secondary schools; student newspapers, etc.)

e) Zadar area has a large number of unprocessed collections containing old and rare material - it offers an excellent training ground for students and teachers on the processing project, but also in digitizing, creation of digital collections, etc.

RISKS / LIMITATIONS

In relation to the environment:a) generally unfavorable atmosphere in the society (financial conditions, work ethic, the

value criteria)b) MSES’s non-transparent policy and delays in making of key strategic documents (the

law, network of higher education institutions in Croatia, etc.)c) current social status and perception of University of Zadard) insufficient affirmation of information studies/professions in societye) exclusion from communication within Croatia’s professional communityf) unreliable information about the future of research projectsg) loss of development projects due to inability to accept them (insufficient number of

people and their heavy workload)In relation to the University:

a) dependence on strategic decisions and cooperativeness of colleagues from other departments

b) fear that the potential reorganization/consolidation of university departments may be conducted formally

c) potential lack of interest from other departments for specific knowledge and skills that the Librarianship Department has to offer in case of the University’s integration process

d) continual use of improvisational solutions in solving the department’s spatial problemse) the University’s continued tendency towards insufficient support in solving

organizational and logistical issuesf) inadequate infrastructure of Zadar’s information institutions which ought to serve as

work sitesg) lack of financial support for field work and external collaborationh) inaccessibility of insight regarding the allocation of space for each department (which

creates a sense of injustice towards the Department - which is perhaps unfounded)

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i) potential weakening of the integration process and the coordination of the Universityj) illogical (and irregular) organization of studies in the field of information and

communication sciences at the two departments

In relation to business and management at the Departmenta) perfectionism on the one hand, and limited resources on the other handb) continual exhaustion in trying to fill freshmen’s 'holes in knowledge' due to their high

school education are bound to resume unless joint programs at the university level are offered

c) fear that scientific work will be neglected because of the increasing number of students and responsibilities

d) concern that scientific projects will be taken off the priority list because of the increasing amount of current operations

e) concern that younger staff will not have conditions for advancementf) fear of the future - what will happen with today's knowledge and skills after 5-10 years

 

2.2. Student evaluation of teaching

Surveys conducted up to date (by the Office of Quality) found that teachers from the Department of Librarianship were rated highly. The average for undergraduate studies is 4.18 - evaluation included 12 classes, 11 of which are lectures, 2 seminars and 8 exercises; average for graduate studies is 4.59 – evaluation included a total of 4 classes, 4 of which are lectures, 1 seminar and 1 exercise. A total of 448 survey forms were submitted by the undergraduate study, and the graduate study program returned 44 of them. From regular discussions with students it can be concluded that students are satisfied with the attitude of teachers towards them and the organization of the Department, but expressed dissatisfaction with premises, equipment and administrative procedures. Upon the recommendations of student representatives, who are also members of the Department’s Expert Council, Librarianship Department’s Administration promptly responded; it cancelled the engagement of external associates who, in student evaluations, scored lower than 3.70.

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3. DEVELOPMENT GOALS

3.1. General Goals

By the year 2015 the Department intends to work intensely on improving the quality of teaching and scientific works at all levels, as well as strengthening the active participation in national and international scientific research and development projects. Special attention will be given to the income increase plans, the enlargement of the Department’s staff, and strengthening of information and telecommunications infrastructure - which proved to be a crucial prerequisite for high-quality scientific and educational work.These goals are elaborated in detail under the Action Plan located in appendix no. 1.  

3.2. Specific Goals

Specific goals relate primarily to the share of fundamental activities and precise actions in all areas: teaching, scientific activities, staffing plans, financial plans and potential contributions to the community. See the breakdown in the Action Plan located in appendix no. 1.

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4. STAFF ARRANGMENT AND THE PLAN

In the AY 2009/2010 the Department of Librarianship engaged 13employees, out of which 12 worked full-time and one 80% time (other 20% at the Ruder Boskovic Institute in Zagreb). The Department has four teachers in scientifically-educational positions (one full-time professor in tenure engagement, two associate professors, and one docent), three senior assistants, one senior lecturer, three teaching assistants, one research novice and a secretary.

4.1. Department Employees

Table no. 1. Employees of the Department of Librarianship

NAME AND TITLE OCCUPATIONTatjana Aparac Jelusic, Ph.D. full-time professor, tenure engagementKatica Buric teaching assistent Josip Ciric, Ph.D.     senior assistent Martina Dragija Ivanovic, M.Sc. teaching assistentMirko Duic research noviceDrahomira Gavranovic teaching assistentSrećko Jelusic, Ph.D.    associate professorFranjo  Pehar, Ph.D. senior assistent Jadranka Stojanovski, M.Sc.     senior lecturerIvanka Stricevic, Ph.D.     docentNives Tomasevic, Ph.D. senior assistentMarijana Tomic assistentMirna Willer, Ph.D. associate professorAndrijana Vidakovic (substitute: Ivona Simunov) B.A. Econ., secretary (prof. geograph. and B.A. lit.)

4.2. Individual employee profiles and their main achievements in scientific and educational work

Tatjana Aparac Jelusic, Ph.D. – full-time professor, tenured; Department Head since 2007. A total of 36 years of work experience, of which 26 at the institutions of higher education (Zagreb, Osijek, and Zadar)

teaches at the undergraduate, graduate and doctoral levels; core courses: Fundamentals of Information Services, Introduction to Information Science Theory, Building and Running of Library Collections, Subject Indexing and Search, Valuation of Library Services, Architecture of Heritage Institutions, and Theory of Information Science

involved in national and international professional associations; president of the ASIST/EC1 from 2002 to 2009, and president of Euclid2 since 2008

member of the editorial board for international magazines Journal of Documentation, Information Processing and Management, and Bibliotekar; member of program committees for international conferences (AKM, ECDL, CoLis, etc)

published over 100 professional and scientific works (books, book chapters, original research articles, professional papers, reports, reviews, and

1 ASIST/EC – American Society for Information Science and Technology/European Chapter

2 Euclid – European Association of Library and Information Schools/University Departments

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translations), edited 24 books, held over 80 presentations at national and international conferences, 1 CC work

winner of the highest professional recognition in Croatian librarianship - Kukuljevic Charter in 1998

winner of the prestigious international award - Thompson/ISI Outstanding Teacher in Information Science in 2006

Katica Buric – teaching assistant (musicologist); total of 8 years of work experience, 3 of which at the institutions of higher education (Split, Zadar)

teaches at the undergraduate and graduate levels in the Department of Librarianship, and the graduate level in the Department of Ethnology and Cultural Anthropology; core courses: Introduction to Musical Heritage, Oral and Written Culture, Introduction to Cultural Studies, Forms of Literacy in the Digital Age, Ethnomusicology

visiting lecturer at the University of Split’s Art Academy, Music Department (courses: Introduction to Music Literature, History of Music)

member of national associations and societies: Croatian Musicological Society (HMD), Croatian Association of Music Theorists (HDGT), the Croatian Musicians’ Union (HGU); president of the Association for the Development of A Capella Singing in the Zadar County

published 2 scientific articles, over 20 CD reviews, 30 concert critiques, and 5 essays; publishing of her first book is in progress (monograph on Music Life of Zadar in the 18th and First Half of the 19th Century). She released her own female klapa band’s CD titled Misecina and conducted a scientific presentation at 1 domestic and 1 international conference

winner of the Golden Coat of Arms for the cultural achievements in Sukosan (2008); Appreciation Acknowledgement for participation in the organization of LiDraNo state festival (2006); Recognition for participation in the regional competition of choral singing (2006); City of Zadar’s Recognition for participation in the Thousand Christmas Voices concert (2005)

Josip Ciric, Ph.D. - senior assistant; 10 years experience at the institution of higher education (Zadar)

teaches undergraduate and graduate levels; core courses: Logic, Probability and Statistics, Research Methods in Information Science, Information Ethics

involved in local professional associations: Croatian Philosophical Society; member of the Philosophical Research magazine’s editorial board since 2006; a board member of HFD from 2007 to 2009

published 7 scientific and professional works, gave 16 presentations at national and international gatherings

Martina Dragija Ivanovic, M.Sc. - teaching assistant at the Department of Librarianship since 2003; a total of 9 years of work experience

teaches undergraduate and graduate levels; core subject (seminars and exercises): Building and Management of Library Collections, Valuation of Information Institutions, Organization and Operation of Information Institutions, Information Society, The Rights and Needs of Users

primary research interests focused on the evaluation of information services and contribution/outcomes of information activities to community life

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involved in domestic and international professional associations: Croatian Library Association, Croatian Reading Association, ASIST

President of the organization committee of the international conference LIDA (Libraries in the Digital Age)

published 20 professional and scientific papers winner of the highest professional recognition for youth librarians, Eva Verona

(2008)

Mirko Duic - research novice; employed by the University of Zadar since May 5, 2009; a total of three and a half years experience, of which one year and four months at the institution of higher education (University of Zadar)

participates in the execution of exercises and seminars at the undergraduate and graduate levels in courses: Fundamentals of Information Business, Probability and Statistics, Information Sources and Services, Information Ethics, Configuring Content for the Digital Library, Electronic Documents and Formats

University of Zadar’s graduate student in the Society of Knowledge and information transfer program since 2009

participated in the organization of international conference, LIDA 2010 (Libraries in the Digital Age; 2010)

participated in the LIDA conference 2010 with a poster: British Printed Images and collections of prints from Croatia

participated in the following conferences: LIDA 2009, Cultural Heritage on line: Empowering users: An active role for user communities, 2009 (Florence, Italy)

won the University of Zagreb’s scholarship for the academic year 2000/2001, while studying journalism (Faculty of Political Sciences), and studying film and television editing (Academy of Dramatic Arts)

Drahomíra Gavranovic – teaching assistant since July 1, 2007 (substitute) and since July 1, 2008; a total of 3 years experience at the institution of higher education (Zadar)

holds exercises at the undergraduate, graduate and part-time level; core courses (exercises and seminars): Fundamentals of Information Business, Introduction to Information Science Theory, Introduction to Scientific-Investigative Work, Subject Indexing and Searching , Organization of information I.

editorial board member of the Croatian Library Association News since 2008 a member of the Association of Librarians Zadar treasurer (from February 2006 until April 2010), and Vice President (since

April 2010) of the Croatian Reading Association (HCD) HCD representative in the IDEC3

participates in national and international conferences and summer schools enrolled the University of Zadar’s doctoral studies in Society of Knowledge

and Information Transfer in 2009

Srecko Jelusic, Ph.D. - associate professor, Head of Department from 2005 to 2007; a total of 40 years of work experience, 10 of which at the institutions of higher education (Osijek and Zadar); University of Zadar’s vice-rector for international and inter-institutional cooperation, publishing, and library since 2007

3 International Development in Europe Committee of the International Reading Association

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teaches at the undergraduate, graduate and doctoral level; core subjects: Information Society, Sociology of Books and Reading, Information Policies, Introduction to Scientific-Investigative Work, Research Methods in Information Sciences and Librarianship, Research Methodology in the Social Sciences

scientific interests are directed towards the research of information needs, changes in publishing management, information policy and information/digital society, sociology of books and reading

involved in national and international professional associations; served as a one-term president of the Croatian Library Association

a member of the editorial council of international journals History of Education and Children’s Literature as well as Sociology of Tourism

published over 30 professional and scientific works (books, book chapters, original research articles, professional papers, reports, reviews, and translations); one CC work

edited 80 books delivered over 40 presentations at national and international gatherings winner of the City of Rijeka Prize

Franjo Pehar, Ph.D. - assistant at the Department of Librarianship since 2005; elected to the position of senior assistant in 2010; 10 years of work experience, 7 of which at the higher education institutions

teaches undergraduate and graduate levels; core subjects (lectures, seminars and exercises): Information Technology I and II, Web Page Design, Information Sources and Services I and II, Bibliometry, Principles of Information Search, Research Methods in Information Sciences, Electronic Publishing, Basics of Publishing and Bookselling

primary research interests are related to the history and theory of information sciences, science communication, and (e) publishing, as well as application of bibliometric methods in the analysis of science communication (especially in the field of information science)

involved in domestic and international professional associations: Secretary for Euclid (European Association of Library and Information Schools/University Departments)

editor for the web edition of Libellarium: Journal for the history of writing, books, and heritage institutions since 2008

member of the organizing committee for the international conferences LIDA (Libraries in the Digital Age), TEI 2010 (Text Encoding Initiative Conference and Members' Meeting), and CLS 2010 (Computational Linguistics Summer Events)

involved in the project "Digital Library of Croatia’s Printed Heritage up to 1800’s: Implementation Postulates" funded by the Republic of Croatia’s Ministry of Education, Science and Sports

published approximately 10 professional works winner of the "Eva Verona" prize for young librarians’ exceptional

contribution

Jadranka Stojanovski, M.Sc. - senior lecturer at the Department of Librarianship since 2009; a total of 30 years of work experience, 2 of which at the institutions of higher education

teaches undergraduate and graduate levels

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primary research interests are related to scientific communication, digital libraries, development of libraries’ network services, scientific information search, and bibliometry

basic courses (lectures, seminars and exercises): Information Technology I, Designing Content for Digital Libraries, Database Design, Database Search, Changes in the Management of Information Institutions

involved in domestic and international professional associations: Croatian Library Association, Croatian Information and Documentation Society, Croatian Physical Society, EURASLIC, and Special Library Association

member of the program committee for the annual libraries of higher education and scientific libraries seminar (SZI seminar)

published approximately fifty scientific and professional works winner of the highest professional recognition in Croatian librarianship -

Kukuljevic Charter, 2006 winner of the American Society for Information Science and Technology

Award for best paper, 2001 winner of the Croatian Information Society Award for the Scientific

Information Project, 2000

Ivanka Stricevic, Ph.D. – docent; deputy head of department since 2007; a total of 32 years of work experience, of which 29 in the library and 3 at the University of Zadar (prior to joining the University of Zadar, worked for 3 years as a visiting associate at the universities in Zagreb, Osijek and Zadar)

teaches at the undergraduate, graduate and doctoral level basic courses: Information Systems in Education, User’s Rights and Needs in

Information Institutions, Forms of Literacy in the Digital age; electives: Library Programs and Services for Children and Youth, Forms, Strategies and Methods of Working with Youth, Information Services in Educational Institutions; doctoral study courses: Conceptual Frameworks and Models of Users' Behavior, Children and Young Adults in Information Society

primary research interests are directed towards information needs and reading habits, forms of literacy in the digital age, and information services for children and youth

involved in national and international professional associations; president of IFLA’s Libraries for Children and Young Adults Section4 from 2003 to 2007; president of IFLA’s Literacy and Reading Section from 2007 to 2011

a member of the editorial board for the international journal History of Education & Children's Literature, a member of program committees for international conferences (IFLA, International Scientific Symposium, Tunisia, etc.); a member of the ICDL5 advisory board

published over 70 professional and scientific works (books, book chapters, original research articles, professional papers, reports, reviews, and translations), held over 30 presentations at national and international gatherings; 1 CC work

winner of the National Ivan Filipovic Award (1994) winner of the highest professional recognition in Croatian librarianship -

Kukuljevic Charter (2008)

4 IFLA – International Federation of Library Associations and Institutions5 ICDL – International Children’s Digital Library

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Nives Tomasevic, Ph.D. - senior assistant; a total of 36 years of work experience, of which 34 in publishing; employed by the University of Zadar since March 1, 2009.

teaches at the undergraduate, graduate and doctoral level; core subjects: The Basics of Publishing and Bookselling, Sociology of a Book and Reading I and II., Characteristics of Books and Publishing, Introduction to Cultural and Comparative Studies in Publishing and Bookselling

co-head of the Change Management module in publishing and bookselling in the doctoral program

primary research interests are directed towards changes in publishing management, cultural studies, and the position of books in society

published several professional and scientific works, as well as the book titled Book, Transition, Illusion (co-authorship with M. Kovac)

participates and presents at national and international gatherings participates in TV shows on culture edited hundreds of books, started a dozen of new libraries which won

prestigious awards both individually, and as the authors' projects in cooperation with the HAZU and ‘Matica Hrvatska,’ she serves as the

executive editor of two capital projects on Croatian literature, Collected Works of Milan Begovic and Miroslav Krleza

awarded the Order of Croatian Danica, with the figure of Marko Marulic, in 1997 for her merit in the sphere of culture

winner of the City of Osijek’s Charter for the promotion of Osjek’s written word, 2003

Marijana Tomic – teaching assistant; a total of 9 years of work experience, of which 3 years as an assistant at the Department of Librarianship

executes exercises at the undergraduate and graduate levels; subjects: Organization of Information I, Organization of Information II, Theory and Practice of Organizing Information, Processing of Old and Rare Materials, Introduction to Information Science Theory (executed exercises in the Information Sources and Services course in the AY 2009/2010; executed exercises in the Basics of Information Activities course in the AY 2007/2008; Oral and Written Culture course planned to begin in the AY 2011/2012)

primary research interests are focused on the study of old Croatian books, their accessibility in libraries and ways of introducing them in the networked environment

involved in domestic professional associations: Croatian Library Association (the first vice president of the Association of Librarians Zadar, 2007-2009;

member of the HKD’s Commission for the history of books and libraries), Society of friends of the Glagolitic scrip (Matica Hrvatska)

executive editorial member of the Libellarium journal member of the program committee for the summer school organized by the

University of Zadar’s Department of Librarianship published 3scientific articles, book purviews and translations of UNIMARC

format; 3 posters at international conferences; held a workshop and presentation at international conferences; edited a collection of papers (coeditor)

one of the project coordinators in arranging the Monastery of St. Francis’ Library in Zadar

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collaborator on the project "Digital Library of Croatia’s Printed Heritage up to 1800’s: Implementation Postulates" (project coordinator is Zoran Velagic, Ph.D.; project is funded by the Ministry of Science, Education and Sports of the Republic of Croatia)

Mirna Willer, Ph.D. - associate professor since 2007; a total of 33 years of work experience, 3 of which at the institutions of higher education (in Osijek and Zadar), and 30 at the National and University Library in Zagreb where she served as a library advisor

teaches at the undergraduate, graduate and doctoral level core subjects: Organization of information I, Organization of Information II,

Metadata and Identifiers, Processing of Old and Rare Materials, Digital Archives, Theory and Practice of Organizing Information, Conservation, Bibliographic and Content Processing of Old Materials and Manuscripts

research interests: organization of information, digital archives involved in domestic and international professional associations; the president

of IFLA ISBD Review Group, ISBD/XML Study Group; advisor and honorary member of the IFLA Permanent UNIMARC Committee

editorial board member of national journals Vjesnik bibliotekara Hrvatske and Elektronička izdanja Hrvatskoga knjižničarskog društva, as well as international journals Bibliografija: Lietuvos nacionalne Martyno Mažvydo biblioteka, Bibliografijos ir knygotyros centra and Bosniaca: Journal of the National and University Library of Bosnia and Herzegovina

member of program committees of international conferences (AKM, CoLIS, LIDA, IFLA workshops, etc.)

issued over 100 professional and scientific publications (books, original scientific articles, professional articles, reports and reviews); translated and edited 2 international standards; translated several articles and 1 book; performed expert editorial translations of articles and books; reviewed domestic and international articles and research projects; edited 15 books; chief editor for translation of 16 books on international standards and guidelines; held over 80 presentations at national and international gatherings

winner of the highest professional recognition in Croatian librarianship - Kukuljevic Charter, 2002.

4.2.1. Aligning personal scientific/educational development and welfare for the development of the Department

Regular meetings of the Department are held to discuss modes and desirable forms of cooperation in order to secure maximum welfare of the department, university, and society, as well as each member of the Department.

Openness and benevolence in conduct, as well as a high degree of cooperation and mutual respect between members of the Department characterize everyday communication and work, so we are constantly working on maintaining and improving the work and collegial atmosphere.

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5. FINANCIAL PLAN

5.1. Grounds for making the financial plan

Preparation of financial plan in conditions of extremely unstable inflow of budgetary funds for higher education institutions, along with frequent changes in funding regimes for academic studies and scientific research programs, is a great challenge and it involves risk.

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5.2. Basic elements

The basic elements that can be distinguished: 5.2.1. income from part-time studies5.2.2. income from doctoral studies5.2.3. income from research projects (up to 2011)5.2.4. income from students enrolled in undergraduate and graduate studies5.2.5. donations

At the same time, in relation to other, larger departments, there is a relatively small number of students and a high level of costs for permanently employed teachers traveling from Zagreb because University failed to secure permanent accommodation for them. In order to improve the quality of scientific and teaching work, the Department cooperates with international scientists and experts, which further burdens the budget, but which is necessary for the value and achievement of the Department vision.

See table in annex no. 2

6. QUALITY SYSTEM

6.1. Promotion of quality culture

The Department designed goals and procedures that need to be applied to ensure not only successful participation in the process of integration at the University level and at level of the Croatian and European higher education, but also to improve the scientific work. Special attention is paid to the study of relevant documents issued by the European Community and the National Agency for Science and Higher Education, to ensure appropriate model of recommendations observance and a systematic application of appropriate procedures and

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methods that verify the functioning of the system.

6.1.1. Objectives

Transparent policy of quality assurance supported by the Quality Regulations and especially active participation in the processes of self-evaluation and preparation of all the data needed by the external evaluators. Plans also include continual strengthening of the system for quality assurance by upgrading Regulations and other documents which elaborate on procedures and methods for the functioning of the system and its ongoing review. Special efforts will be invested into enhancing the Department’s recognition in the domestic and international environment, namely its scientific, educational, and public engagement.

6.1.2. Procedures and methods

Aligning all the procedures and methods deriving from the Department’s mission and vision up to year 2015; defining the responsibilities of each member of the department individually, listing all the processes and procedures related to the activities of the Department; identifying and specifying the methods of collecting, analyzing, presenting and exchanging of information relevant to the successful operation, management and development of the department; specifying the mechanisms for monitoring the successfulness of all the activities and systematic work on improvement.

6.1.3. Monitoring the employment of alumni

The Department will seek to systematically track the employment of its graduates and to organize annual meetings with former students; it will use a program that will allow disclosure of the achievements on both sides.

7. RISKS OF ACTIVE-DEVELOPMENT ATTITUDE

7.1. Possible errors in planning

In preparing this document, it was clear that some errors in planning, due to unforeseen external circumstances and because of insufficient familiarity with drafting of strategic documents, were possible. As the entire Department has invested considerable efforts in mastering the methodology of creating strategic documents, this first 'product' will certainly serve as a support for future comparisons, verifications, and adjustments.

7.2. Possible errors in the estimates

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First of all, errors in the estimates are related to non-transparent financial policies, the lack of verified and verifiable data on the needs of labor market and a lack of University’s clear strategic commitment in the process of its own development.

7.3. Possible errors in the organization

Errors in the organization are possible, primarily in relation to the number and structure of employees who were designated by the labor market’s overture in a relatively young scientific field, as well as traditional lack of education in the Croatian heritage and information sector. 7.4. Possible disunity/discrepancy in performance

Even though the discrepancy in implementing the goals of this document is possible, we tried to procure corrective mechanisms which systematically contribute to the critical assessment in the process of ”planned: achieved“.

8. POTENTIAL BENEFITS

8.1. Income

Increase of the annual income of the Department by 5-10% is planned. This will be accomplished using careful planning and expanding of the department’s offer in the field of teaching, scientific, and professional-advisory activities.

8.2. Teaching equipment

Despite a fairly poor prerequisites for a stronger advance in the plan to build an

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attractive scientific-educational infrastructure, the Department intends to utilize its own efforts and commitment in finding donors to equip the computer lab. The lab would be used for working with students in mastering and applying advanced technologies, as well as their involvement in the process of transferring new knowledge and skills to other students at the University. Particular attention will be devoted to equipment for digitizing and archiving of digital resources, so the department achieves one of its fundamental strategic goals: improving the conservation and presentation system and ensuring access to digitized and digital heritage. 8.3. Reputation (professional and scientific)

If the Department perseveres in achieving its strategic goals, it would be logical to expect that its reputation in professional and scientific community would increase significantly.

8.4. Social reputation

Using involvement in all aspects of cultural and social life of the city and the surrounding region, the Department intends to establish itself as a leader in programs that encourage reading and use of information, developing modern methods of evaluating and publishing scientific work and scientific communication (primarily at the University level, but hopefully at the national level too), as well as to work to improve care about heritage, including its digitization. This will contribute not only to the reputation of the Department, but also the reputation of the University as a whole.

9. CONCLUSION

9.1. Conclusions regarding the urgency - that require immediate implementation

The Action Plan, as an integral part of the Department’s Strategic Development Plan, attempted to point out the realistic framework for accomplishing goals aimed at achieving the developmental mission and vision.In order to set an outline for the further scientific-teaching development of the Department it is planned to, during the AY 2010/2011, initiate the procedures to change the name of the department in line with the introduction of new teaching programs (archiving and publishing), as well as sceintific research conducted by the scientists from the Department and their associates.

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The scope and intensity of changes significantly depend on the national science strategy, that is, on the possibilities of its realization, as well as the interest of society in the research that scientists at the Department and their associates are engaged in (mainly referring to the importance of the heritage context and research on the need or use of information). It also relies upon the decisions on the network of higher education institutions and valuation procedures which presume objectivity and argumentation in judgment ultimately leading to stronger encouragement of success. In this regard, it is essential that the Department seeks to achieve the University of Zadar’s planned development guidelines which seek to accomplish an annual employment of one staff member in educational-scientific post during the academic year 2010, and to create an additional research novice post.                              9.2. Conclusions regarding the long-term development

Changing the name implies an important strategic decision, and that is a precise determination of the field of action, i.e.: focusing on the interdisciplinary studies on the use of information, the behavior of authors and users in their creation, transfer and use, the study of reading interests and information needs, publishing systems and networks, as well as studies in the context of the organization, preservation and use of written or other material heritage. To accomplish this vision, it is important to continue discussions with the departments that are able and willing to recognize the shared scientific and educational interests (Department of Ethnology and Cultural Anthropology, Linguistics Department, Department of Classical Philology), as well as to intensify the arrangements with potential partners (Department of Sociology, Department of Psychology, Department of Art History, etc.). Also, it is important to persevere in the currently good cooperation with partner institutions (departments of Osijek and Ljubljana, IZUM in Maribor, Rutgers and UCLA in the U.S.A.), and to contractually secure the current negotiations and cooperation with related departments in Graz (Austria), Borås (Sweden) and Chapel Hill (USA). In accordance with long-terms plans, it is certainly important to emphasize the Ph.D. program which intends to increase its biyearly enrolment of international students by 5 percent, as well as planned regional undergraduate and specialist postgraduate study.

APPENDIX no. 1:

BUSINESS ACTION PLAN FOR THE PERIOD OF 2010- 2012 WITH THE PROSPECT OF EXTENSION

Starting from the department’s commitment to become the best qualification structure in Croatia (within the education market) and a competitive qualification structure in the region, the business-action plan sets the general and specific objectives and their quantification, as well as concrete actions with a timetable and carriers.

1. ACTION PLAN WITH REGARD TO THE GENERAL GOALS FOR

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DEVELOPMENT 1.1. improving the quality of educational and scientific work at all levels Activity 1: creating a new curriculum for undergraduate studies in the archiving and publishing Deadline: December 2010th session of the Senate; accreditation expected by June 2011. Carriers: Head of the Department and program revision team (Willer, Jelusic, Tomasevic, Pehar, Stojanovski, Duic, Hedbeli)Activity 2: creating a new curriculum for specialist postgraduate studies Deadline: April 2011 session of the Senate; accreditation expected by September 2011 Carriers: Deputy Head of Department and new programs team (Stojanovski, Ciric, Gavranović, Buric)1.2. stronger participation in national and international projects Activity 3: plan for scientific-research projects applications Deadline: December 2010 Carriers: Willer and Tomic1.3. increasing its incomeActivity 4: making a plan to increase its own income Deadline: January 2011 Carriers: Dept. Head, Secretary1.4. increasing the number of members of the DepartmentActivity 5: preparing the administration request with argumented list of needs Deadline: permanent Carriers: Dept. Head in cooperation with the administration1.5 improving the scientific-educational infrastructureActivity 6: participation in the preparation of University’s ITK development strategy Deadline: permanent Carriers: Dept. Head and Pehar in collaboration with the administration and IT ServicesActivity 7: increasing the stock of the professional and scientific literature       Deadline: permanent       Carriers: Dept. Head and Dragija Ivanovic in collaboration with the administration and the Head of the Library

2. ACTION PLAN WITH REGARD TO THE GENERAL GOALS OF DEVELOPMENT

2.1. Transformation of existing programs/reaccreditation - activities and timetable:

2.1.1. Regular undergraduate and graduate studiesActivity 1: Enrichment of the existing programs with new subjects, especially in publishing, archiving, and information technology Deadline: April 2011 Carriers: Department Head and all the teachers along with student representatives

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Activity 2: Continuous program modifications based on the success analysis of existing programs Deadline: February of the current year Carriers: Dept. Head and leaders of undergraduate and graduate studiesActivity 3: Introduction of new courses (depending on the admission of new teachers) Deadline: June of current year Carriers: The Academic Council of the DepartmentActivity 4: Combined graduate studies - revision Deadline: 2012/2013 Carriers: Dept. Head and the team (Pehar, Dragija, Ivanovic, Faletar Tanackovic, Krtalic)2.1.2. Part-time studiesActivity 1: Enrichment of the existing (but revised) program and the creation of archival and publishing modules Deadline: for the AY 2011/2012 Carriers: Willer, Stricevic, Tomasevic, Dragija Ivanovic, Buric, Gavranovic, Tomic2.1.3. Doctoral StudiesActivity 1: Improving the Society of Knowledge and Information Transfer accredited program and transfer of information (in collaboration with the universities in Osijek, Ljubljana, Rutgers and UCLA) - ongoing Deadline: for the AY 2011/2012 Carriers: Aparac-Jelusic and a team (Jelusic, Ciric and a module leader)Activity 2: design and application of the doctoral program for the region (in collaboration with the University of Ljubljana and the University of North Carolina, Chapel Hill and/or Sheffiled University, UK) Deadline: AY 2010/2011 Carriers: Jelusic and a team (Willer, Stricevic, Ciric, Pehar, Tomic)Activity 3: Preparing proposal in a joint doctoral studies (with the Universities in Oslo, Tallinn, Parma, Madrid, Manchester and Graz) for Erasmus Mundus funding application Deadline: April 2011 Carrier: Dept. Head and Pehar2.1.4. Leaders of the study programs - activities and timetable:Activity 1: Appointment of the study programs’ leaders/possible revision of existing ones Deadline: September 2010 Carrier: The Academic Council of the DepartmentActivity 2: Defining the scope of the leaders’ work (monitoring of teaching, organization of classes, reports for meetings, encouraging discussions on current problems) Deadline: ongoing Carrier: The Academic Council of the DepartmentActivity 3: Monitoring the programs’ performance Deadline: ongoing Carrier: The Academic Council of the Department2.1.5. Marketing the study programs - activities and timetable:Activity 1: Analysis of regular enrollment of students according to the results of national graduation registration Deadline: September 2010 Carrier: Secretary of the DepartmentActivity 2: Student flyer Deadline: January of the current year Carrier: Dragija Ivanovic, Pehar and, M. Duic

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Activity 3: Joining vocational orientation for high school students (presentation of studies) Deadline: Compliant with the high school program; each year prior to application of national graduation and selection of studies Carrier: Dragija Ivanovic, Pehar, and GavranovicActivity 4: Vacancy calls for part-time and post-graduate studies - websites of organizations and partners, mailing lists, etc. Deadline: promptly upon registration approval Carrier: Gavranovic and Tomic2.1.6. Teaching in a foreign language - activities and timetable: Activity 1: Offer of classes (and teachers) and collaboration with the University Deadline: May of each year (depending and in accordance with the activities of the University) Carrier: The Academic Council of the Department; Coordinator: PeharActivity 2: Monitoring of teaching and reports Deadline: depending on the performance, at the end of the AY Carrier: The Academic Council of the Department; Coordinator: Stricevic2.1.7. Checking the quality of teaching - activities and timetable:Activity 1: Permanent analysis of the implementation (at meetings of the Department) Deadline: ongoing Carrier: The Academic Council of the Department and coordinator for qualityActivity 2: Student survey - suggestions for the amendment of the Commission for the quality survey Deadline: October 2010 Carrier: Ciric and StricevicActivity 3: departmental Commission for the Quality - the formation, the Rules of Procedure Deadline: July 2010 Carrier: The Academic Council of the DepartmentActivity 4: Outside experts - involved in quality assessment Deadline: ongoing Carrier: The Academic Council of the DepartmentActivity 5: Motivation research Deadline: ongoing Carriers Jelusic Dragija Ivanovic, Ciric (Willer - encouragement)2.1.8. Mobility of students and teachers - activities and timetable:Activity 1: Informing students about the mobility options Deadline: prompt, depending on the received information Carrier: TomicActivity 2: Contacts with foreign universities to identify possible deals Deadline: ongoing Carrier: TomicActivity 3: Contacts with foreign universities to agree on the mobility of doctoral students (assistants to the Department) Deadline: ongoing Carrier: Head and TomicActivity 4: Contacts with foreign universities for exchange of teachers - to establish a mutual exchange - Erasmus Mundus resources program and CEEPUS project Deadline: ongoing Carrier: Jelusic and WillerActivity 5: Inclusion of students who have participated in courses at foreign universities in professional colloquia of the Department (reports)

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Deadline: beginning of the next semester after the completion of mobility programs Carriers: Tomic and Dragija Ivanovic2.1.9. Assessment of students - activities and timetable: Activity 1: Status of students in program studies and classes: individual reports from study leaders on the success of students Deadline: ongoing - during meetings of the Department Carriers: leaders of the study programsActivity 2: Approach to assessment of students (discussions regarding the revision and new programs) Deadline: depends on changes and/or new programs Carrier: The Academic Council of the Department2.1.10. Encouraging student activities - activities and timetable:Action 1: Encouraging students to work in associations Deadline: ongoing Carrier: Gavranovic, student representativesActivity 2: Assisting the work of librarianship students in the Ex-libris, student association Deadline: ongoing Carrier: The Academic Council of the DepartmentActivity 3: Inclusion of students in conferences (national, international, Bobcatsss, LIDA, AKM, HKD, etc.) and publishing works with teachers Deadline: ongoing Carriers: Pehar and Dragija Ivanovic2.1.11. Mentoring work with students - activities and timetable:Activity 1: A system of mentors (by year) Deadline: October/November 2010 and continuous Carrier: StricevicActivity 2: Revising the forms for the monitoring of student success Deadline: October/November 2010 and continuous Carrier: StricevicActivity 3: Monitoring of mentor work Deadline: continuously at regular meetings of the Department Carrier: The Academic Council of the DepartmentActivity 4: Developing a mentor plan for the final, graduate and doctoral works Deadline: March of the current year, updated as needed Carriers: the study program’s leaders2.1.12. Including students into teaching - activities and timetable: Activity 1: Appointment of demonstrators (per academic year) Deadline: November of the current year Carrier: The Academic Council of the Department on the proposal of the study leader2.1.13. Student practice and field work - activities and timetable:Activity 1: Identifying new sites for student training and field work Deadline: ongoing Carriers: Dragija Ivanovic and TomicActivity 2: Building a plan for student practice and field work (negotiations, contracts) Deadline: June of the following academic year Carrier: Dept. Head and SecretaryActivity 3: Appointing the Head of student practice and field instruction Deadline: June of the following academic year Carrier: The Academic Council of the DepartmentActivity 4: Valuation of student practice and field instruction, establishing a system of

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assessment (internal and external evaluation) Deadline: continuous, after completion of classes Carrier: The Academic Council of the DepartmentActivity 5: Including the field work experience into department’s professional colloquia Deadline: ongoing Carrier: Dragija IvanovicActivity 6: Developing a plan of student visits to information institutions; by year Deadline: September of the current year Carriers: Dept. Head and DuicActivity 7: Revision of the existing methods of tracking student practice Deadline: September 2010 and completion of the academic year Carrier: Dragija Ivanovic and Gavranovic2.1.14. Cooperation with other departments at the University - activities and timetable: Activity 1: Co-operation in forming the University’s corpus of elective courses Deadline: April 2011 Carrier: The Academic Council of the DepartmentActivity 2: Visiting professors from other departments and professors from the Department of Librarianship in the classroom Deadline: ongoing Carrier: The Academic Council of the Department2.1.15. Teacher training - activities and timetable:Activity 1: Internal meetings on didactic-methodological topics Deadline: ongoing Carrier: StricevicActivity 2: Collecting and using the materials within the e-classroom Deadline: ongoing Carrier: DuicActivity 3: Inclusion of teachers in seminars and professional conferences Deadline: ongoing Carrier: CiricActivity 4: Professional departmental preliminary exam - a bi-monthly with pre-agreed topics; appointing the leaders of the professional preliminary exams for the fixed term (2 years) Deadline: from autumn 2010 Carrier: The Academic Council of the Department2.1.16. Promotion of teachers - activities and timetable:Activity 1: Decisions on teacher re-election depend on the results achieved and in accordance with deadlines Deadline: ongoing Carrier: Secretary and the Academic Council of the DepartmentActivity 2: Preparation of the annual plan for teacher participation in scientific activities (gatherings, organization of conferences offered by the Department, the editorial work ...) Deadline: ongoing Carrier: The Academic Council of the Department2.1.17. Information system - activities and timetable: Activity 1: Direct involvement of teachers in the use of ISVU system (defining teachers who have access, as well as assistants who need it to enter visiting professors’ grades) Deadline: October 2010 Carrier: Secretary and the Academic Council of the Department

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Activity 2: Department website (setting up new pages, updating and maintenance) Deadline: end of August 2010 and ongoing Carrier: Pehar and Aparac-JelusicActivity 3 Appointment of website’s editors Deadline: July 2010 Carrier: The Academic Council of the DepartmentActivity 4 Appointment of persons responsible for maintaining the Department website Deadline: July 2010 Carrier: The Academic Council of the Department2.1.18. Teaching resources and aids - activities and timetable:Activity 1: Teaching materials for individual subjects – building teaching materials and collecting reviewed materials for the e-classroom Deadline: ongoing Carrier: subject teachers and teaching assistantsActivity 2: Establishing notification procedures using Moodle and layout of materials Deadline: September 2010 Carrier: Duic and GavranovicActivity 3: Appointment of persons responsible for maintenance and organization of education for students and teachers Deadline: September 2010 Carrier: The Academic Council of the DepartmentActivity 4: Training students to use Moodle (in teaching) Deadline: At the beginning of academic year Carrier: Dept. Head and PeharActivity 5: Training students from other departments (in elective classes) in the use of Moodle (individual or group work) Deadline: at the beginning of the AY, as necessary Carrier: The Academic Council of the DepartmentActivity 6: Training new teachers to use Moodle Deadline: as needed Carrier: GavranovicActivity 7: Cooperation with the IT department (AAI and email address) Deadline: ongoing Carrier: Dept. Head and PeharActivity 8: Active involvement in the purchase policy of the library Deadline: ongoing Carrier: Dragija Ivanovic2.1.19. Space and equipment - activities and timetable:Activity 1: Teaching space - Troubleshooting lack of classroom space (Coordinating campus schedules to enable the use of another hall) Deadline: September 2010 Carrier: Dept. Head and the administrationActivity 2: Arrangement of the existing space (aesthetic/educational supplies) Deadline: ongoing

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Carrier: Secretary and BuricActivity 3: Provision of physical facilities and equipment for the documentation storage Deadline: September 2010 Carrier: Secretary and the Head of the DepartmentActivity 4: Developing a plan of necessary equipment Deadline: June of each current year Carrier: Pehar and DuicActivity 5: Download and installment of the equipment (in cooperation with the IT services and CARNet) Deadline: before the beginning of the semester and, as needed, during the semester Carrier: Pehar and DuicActivity 6: Equipment check-up prior to teaching Deadline: continuously, in the morning before teaching Carrier: Demonstrators2.1.20. External associates - activities and timetable:Activity 1: Inclusion of external associates in teaching; primary in elective courses Deadline: June prior to the new academic year; continuously, depending on the needs of program execution Carrier: The Academic Council of the Department on the proposal of the study leader Activity 2: Preparation of the annual plan for inclusion of guest-lecturers (national and international) Deadline: June, prior to the new academic year; continuously Carrier: The Academic Council on the proposal of the Head of Department Activity 3: Cooperation with foreign embassies, universities in the region and other countries Deadline: May of the current academic year for the next one Carrier: The Academic Council on the proposal of the Head of Department2.1.21. Documentation and administrative procedures - activities and timetable:Activity 1: Establishing a protocol for keeping records of the actions and procedures related to overall operations and the department management; particularly in relation to classes and the new duties of student administration office) Deadline: September 2010 Carrier: Secretary of the DepartmentActivity 2: Review of existing departmental documents (regulations, rules, etc.) Deadline: September 2010 Carrier: Head of the Department on the proposal of the Department’s Expert Panel Activity 3: Keeping a log for classes and other events in the department (special events, performances – institution memory) Deadline: ongoing, starting from autumn 2010 Carrier: Secretary of the DepartmentActivity 4: Creating a base of final, graduate and doctoral thesis defense (data on graduates) Deadline: September 2010 Carrier: Secretary of the Department, Stricevic and GavranovicActivity 5: Repository of final, graduate, and doctoral works - development, appointment of responsible persons

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Deadline: autumn 2010 Carrier: The Academic Council of the DepartmentActivity 6: Gathering materials for the Statistical Yearbook of the University (in connection with class and department logs), as well as individual log updates Deadline: December of each current year Carrier: Secretary of the Department2.1.22. Engaging in a lifelong learning education of librarians (except for part-time studies) - Activities and timetable: Activity 1: Examining the possibility of joining the CSSU Deadline: September 2010 Carrier: Dept. Head and DeputyActivity 2: Creating a program that meets the needs of a lifelong education for librarians, archivists, museologists and publishers Deadline, February 2011 Carrier: Stricevic and Dragija IvanovicActivity 3: Organization of multi-day seminars (summer and winter school type) lead by the department teachers (program themes) Deadline: March 2011 Carrier: WillerActivity 4: Plan for the recognition of seminar certificates in the advancement Deadline: April 2011 Carrier: Stricevic, Willer and Buric2.1.23. Public relations - activities and timetable:Activity 1: Development of information procedures during the Department events; a plan of cooperation with the media Deadline: autumn 2010 Carrier: BuricActivity 2: Development of promotional materials in Croatian and English; related to marketing activities Deadline: December 2010 Carrier: Dept. Head, Pehar and Duic

2.2. SCIENTIFIC ACTIVITIES

2.2.1. Postgraduate study, doctoral and specialist studies - activities and timetable:Activity 1: Creating a plan for involving students in scientific projects Deadline: September 2010 Carriers: Aparac-Jelusic and module leaders (Stricevic, Willer and Tomasevic) Activity 2: Creating a list of potential research topics for term papers and doctoral theses Deadline: September 2010 Carrier: Aparac-Jelusic and module leaders

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Activity 3: technology, publications, and access to databases – developing a plan of needs Deadline: September 2010; ongoing Carrier: Stojanovski and Pehar2.2.2. National Programs and Projects: NZZ, MZOS - activities and timetable: Activity 1: preparing applications for science project contests Deadline: ongoing; applying to open calls Carriers: Willer and Tomic2.2.3. International and EU projects, scholarships - activities and timetable:Activity 1: Systematic monitoring and investigation of participation opportunities in scientific- educational collaborations: JoinSEE, Erasmus, Junior Faculty Development Program (JFDP), Erasmus Mundus, SEE Deadline: ongoing Carrier: DuicActivity 2: Improving the collaboration of researchers and applying colleagues’ joint projects Deadline: ongoing Carrier: Aparac-JelusicActivity 3: Encouraging visits of Ph.D. students to the partnering academic institutions Deadline: ongoing Carriers: Aparac-Jelusic, Willer, Stricevic, and Tomasevic2.2.4. Scientific and scientific-educational gatherings - activities and timetable: Activity 1: Preparing and organizing a summer school (doctoral Studies): 2012, 2013, 2014 Deadline: proposal - September 2010; making the program each year by the October Carrier: Willer and TomicActivity 2: Preparation and organization of conferences: LIDA 2012, 2014, AKM, annual Deadline: ongoing, depends on the established procedures of the gatherings Carrier: Aparac-Jelusic, Willer, Dragija IvanovicActivity 3 Participation in the organization of conferences, meetings, and seminars, prepared by other departments at the University and/or partner institutions Deadline: ongoing, depends on needs and invitations Carrier: Buric2.2.5. Other gatherings - activities and timetable: Activity 1: Department Roundtables: as needed Deadline: Develop an annual plan by the October of current year Carrier: Ciric and Buric2.2.6. Projects, other - activities and timetable: Action 1: Advancement of activities at national and international projects related to professional issues: HKD, HZN (Croatian Institute for Standardization), IFLA Deadline: creating cooperation plan by the October of 2010; ongoing Carrier: Willer and DuicActivity 2: Advancing cooperation with the local community Deadline: creating cooperation plan by the October of 2010; ongoing Carrier: Dragija Ivanovic2.2.7. The methodology of scientific and research work - activities and timetable: Activity 1: Systematic work on improving and introducing new methods

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Deadline: ongoing Carrier: Stricevic and Ciric2.2.8. Publication – activities and timetable:Activity 1: Journals (Libellarium: Journal for the history of books) and journal of general type, in cooperation with FFZG and FFOS Deadline: ongoing, according to the publishing plan Carrier: Aparac-Jelusic, Pehar, Tomic, and DuicActivity 2: Department series: Studies in Librarianship and Information Science - summer school almanacs, reworked doctoral theses, teaching manuals, project research results, the original works, and translations of professional scientific works Deadline: creating the publishing plan by the end of 2010; ongoing Carrier: Willer and TomicActivity 3: Electronic publications: Department website, Libellarium, KIZ series Deadline: creating the publishing plan by the end of 2010; ongoing Carrier: Pehar, Stojanovski, Duic, and Tomic2.2.9. Participating in domestic and foreign scientific and scientific-educational gatherings - activities and timetable: Activity 1: Making the plan Deadline: by the October for each year - for the next calendar year; ongoing Carrier: Aparac-Jelusic, DuicActivity 2: Self-development and presentation of scientific achievements of individuals and the Department Deadline: ongoing Carrier: All employees of the Department2.2.10. Evaluation of the scientific activities of the Department - activities and timetable: Activity 1: Preparing for a self-evaluation once a year Deadline: December of the current year; ongoing Carrier: Stricevic and PeharActivity 2: Participating in the evaluation procedures of the Office of Quality Deadline: on request Carrier: The Academic Council of the Department2.2.11. Public relations - activities and timetable: Activity 1: Informing the public using the Department website and other media Deadline: ongoing Carrier: website editors2.2.12. Documenting scientific and research activities - activities and timetable: Activity 1: Development of protocols and systems for documentation and data entry Deadline: September 2010; ongoing Carrier: Duic and Secretary

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2.3. THE STRATEGY OF STAFF ADVANCEMENT

The Department gives special attention to a scientific and educational advancement. In the AY 2010/2011 it plans to offer full professorship to two teachers (Jelusic and Willer), hire one associate professor (Stricevic), and three docents (Ciric, Tomasevic and Pehar). It is expected that three assistants will earn their doctorates in the AY 2010/2011 (Stojanovski, Dragija Ivanovic, Tomic), and that during the AY 2011/2012, they will be elected in docent posts. The remaining three assistants (Buric, Gavranović, Duic) are expected to earn their doctorates by the end of the 2012. Given the conditions of the Rectors’ Association for election in the scientific-educational posts, particular attention is devoted to collaborative work in publishing scientific works with doctoral and graduate students, as well as publishing of scientific and professional works and participating in scientific gatherings. The plan is to have one teacher apply for a Fulbright postdoctoral scholarship by 2015, and two for the Junior Faculty Development Program funded by the U.S. Government. Another goal is to ensure a permanent exchange of young teachers with the University of Graz, Austria and the University of Boras, Sweden. 

Table no. 1: Department’s staff advancement plan

teacher occupationAY 2009/2010

advancement

2010 / 2011

2011/2012

2012/2013

2013/2014

2014/2015

2015/ 2016

Tatjana Aparac Jelusic, Ph.D.

full-time professor(2001)

Tenured since 2007

Katica Buric teaching assistent(election: ??')

senior assistent

docent

Josip Ciric senior docent associate

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assistent, Ph.D.(election: 2009)

profesor

Martina Dragija Ivanovic

teaching assistent, M.Sc. (election: 2003)

senior assistent

docent

Mirko Duic research novice(election: 2009)

senior assistent

docent

Drahomira Gavranovic

teaching ass.1/1/2007teaching assistant; vocation title

senior assistent

docent

Srecko Jelusic asociate professor(election: 2007)

full-timeprofesor

tenured

Franjo Pehar senior assistent(election: 2010)

docent associateprofessor

Jadranka Stojanovski

senior lecturer, Ph.D., (election: 2009)

senior assistent

docent associateprofessor

Ivanka Stricevic docent(election: 25/04/2007)

associateprofessor.

Full-time professor

Nives Tomasevic

senior assistent,Ph.Delection: 2009

docent associateprofessor

Marijana Tomic teaching asistent(election: 2007)

senior assistent

docent

Mirna Willer associate professor(election: 2007)

full-time profesor

tenured

new docent ??? ass. prof.new assistent ??? senior

assistentdocent

new research novice

??? seniorassistent

docent

2.4. COMMUNITY CONTRIBUTION

Department of Librarianship participates actively in the community life of its neighboring area. Department’s communal activities are performed using:

– Cooperation with related institutions on improving culture and education– Membership in professional associations– Volunteer work

Considering the mission of the Department, collaboration with heritage institutions in the country and abroad has been established. Using student practice, students and teachers

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collaborate on the renovation of the existing, as well as establishment of new collections and libraries, while getting acquainted with museum and archival services. Institution’s students, teachers, and mentors present their achievements and practice results in professional and other gatherings, while the broader public is informed using the media. The department is open to all initiatives aimed at preserving cultural heritage and introducing new technologies to the everyday life of citizens. The Department, its teachers and students, promote public awareness on the importance of information literacy and information institutions in general. The Department has an impact on the quality of community life in many forms, and we want to emphasize the following:

– Protection and preservation of cultural heritage in the local community– Promoting the local community as a desirable cultural destination in the country and

abroad– Projects aimed at improving the quality of life of local people (for example, the use of

information technology, acquisition of skills necessary for life in the Information Society)

– Enriching the cultural content of the City and its surrounding areas using the organization of exhibitions, concerts and other cultural events

The Department cooperates with the NGO’s and strives to make the life of fellow citizens better and finer. Collaboration with elementary and secondary schools in the community is one of the major tasks of the Department. Using various activities, such as practice or projects (workshops, etc.), teachers and students learn to work in these institutions.Members of the Department are actively involved in the work of major international and domestic professional associations such as ASIST, IFLA, IRA, EUCLID, HCD, and HKD. Department administration will seek to systematically encourage active participation of all employees in the professional associations in Croatia and abroad; it will also support student activities in these organizations. The Department supports the basic values of volunteering. Students are encouraged to participate in volunteer activities organized at the University and local community. It is planned to systematically involve students and graduates in projects that can produce outcomes beneficial to the nearby area. Cooperation with related institutions can contribute to the improvement of education, culture, and application of new technologies in heritage/information institutions. All employees of the Department are committed to having part of their time set aside for volunteer activities, especially in terms of the design and arrangement of heritage collections in monastery libraries and archives, the departments of institutions that do not have qualified personnel for the care of collections, etc.

2.4.1. Towards City and County

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Activity 1: holding annual meetings with the City and County mentors for student practice

Deadline: ongoing, arrange a meeting every year in June Carriers: practice leadersActivity 2: applying to the City and County grant calls to propose projects beneficial for the community  Deadline: annually, depending on the terms of grant Carriers: Dept. Head and Secretary Activity 3: engaging in negotiations concerning the library merge and moving into a new building Deadline: 2015, with an annual plan Carriers: Jelusic and Dragija IvanovicActivity 4: Making plans and arranging the monastic heritage collections in libraries and archives, in the departments of institutions that do not have qualified person for the care of collections, etc. Deadline: ongoing, on-demand Carriers: Tomic and Gavranovic

2.4.2. Membership in professional associations

Activity 1: encouraging active participation of all employees in professional associations in the city, Croatia and abroad; especially to encourage student participation in these organizations. Deadline: ongoing Carriers: Department Administration

2.5. CULTURE OF QUALITY

The Department plans to systematically implement the goals and actions that will contribute to strengthening of the culture of quality; in this respect, it will particularly seek to: 2.5.1. create Departmental quality Regulations: Activity 1: prepare, align with the university Regulations, discuss and adopt the departmental quality Regulations Deadline: December 2010 Carriers: Stricevic and Pehar2.5.2. analyze results of the internal evaluation:Activity 1: Conducting self-evaluation and analyzing the collected data Deadline: September of each year Carriers: Department administration 2.5.3. participating in the quality assurance training process: Activity 1: creating a plan for inclusion into AZVO programs and other institutions Deadline: January 2011 Carriers: Department administration

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2.5.4. monitoring the employment of graduates:Activity 1: encouraging the inclusion of former students into the university alumni association Deadline: ongoing Carriers: Department administration Activity 2: Creating a database on the employment of graduates Deadline: annually - until November, ongoing Carrier: Secretary of the DepartmentAction 3: arranging annual homecomings Deadline: end of June each year Carriers: Department administration   

ANNEX no. 2

Financial plan for the AY 2010/2011

1. Expected income

income category /

Undergraduate Graduate Part-time Doctoral Regional projects services Field work/

total expectedYr. I Yr. II Yr. III Yr. I Yr. II Yr. 1 Yr. 2

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amounts giftsstudent num. / category

50 + 10 10 10 30 10 35 20 + 10 Prep.funds

5% PRN one-time basis

apx.

535.000school fees apx.

100.000

apx.10.000

apx.10.000

apx.30.000

apx.5.000

apx.5.000

apx.150.000

apx.100.000

apx.40.000

apx.5.000

apx.20.000

apx.60.000

2. Expected expenses

expense category /amounts

External collaboration Part-time study costs Opearting expenses

Traveling,dues

memberships

books materials total predictable expenses

Undergrad Grad. Doc. travel accomodation

royalties

meetings, translations, program making, etc.

apx.40.000

apx.50.000

apx.80.000

apx.10.000

apx.5.000

apx.80.000

apx.80.000

apx.80.000

apx.15.000

apx.50.000

apx.40.000

apx.530.000

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