organiza. behavior prince dudhatra 9724949948

8/7/2019 Organiza. Behavior Prince Dudhatra 9724949948

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What Managers Do

Managerial Activities

Make decisions

Allocate resources

Direct activities of others to

attain goals

Managerial Activities

Make decisions

Allocate resources

Direct activities of others to

attain goals

prince dudhatra-9724949948


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Where Managers Work



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Management Functions

ManagementManagement

FunctionsFunctions

PlanningPlanning OrganizingOrganizing

LeadingLeadingControllingControlling



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Management Functions (contd)



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What Do Managers Do?

Functional Approach Planning Defining goals, establishing strategies to achieve

goals, developing plans to integrate and coordinate

activities.

Organizing Arranging and structuring work to accomplish

organizational goals.

Leading

Working with and through people to accomplishgoals.

Controlling

Monitoring, comparing, and correcting work.


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Control Process

5 -5 - 1010

Establish Standards

Measure Performance

Does measured

performance match

standards?

YES NO

Continue Current

Activities

Adjust

Performance or

Standardsprince dudhatra-9724949948


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THE MEANING OF MANAGEMENT

Types and Levels of Management



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WHAT MANAGERS DO

ManagementRoles



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E X H I B I T 1-1a

Mintzbergs Managerial Roles



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E X H I B I T 1-1b

Mintzbergs Managerial Roles (contd)



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E X H I B I T 1-1c

Mintzbergs Managerial Roles (contd)



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E X H I B I T 1-2

Allocation of Activities by Time

Effective Versus Successful Managerial Activities (Luthans)



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Enter Organizational Behavior



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Replacing Intuition with Systematic Study

TheFacts

PreconceivedNotions



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Contributing Disciplines to the OB Field

E X H I B I T 1-3a



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Contributing Disciplines to the OB Field (contd)

E X H I B I T 1-3b



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E X H I B I T 1-3c



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E X H I B I T 1-3d



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E X H I B I T 1-3f



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E X H I B I T 14

Source: Drawing by Handelsman in

The New Yorker, Copyright 1986

by the New Yorker Magazine.

Reprinted by permission.



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Challenges and Opportunity for OB

Responding to Globalization (MNCs, BPOs,

Nokia, IPL, McD)

Managing Workforce Diversity (e.g. IBM, quotas

in Govt. organizations, RIL-VRS{age factor})

Improving Quality and Productivity (mall mania)

Responding to the Labor Shortage

Improving Customer Service (service industry)



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Challenges and Opportunity for OB (contd)

Improving People Skills

Empowering People

Coping with Temporariness(SBI, BOI)

Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior (whistle blowing)



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DomesticDomesticPartnersPartners

Major Workforce Diversity Categories

RaceRace

Non-ChristianNon-Christian

NationalNational

OriginOrigin

AgeAge

DisabilityDisability

E X H I B I T 15

GenderGender



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E X H I B I T 1-6

Basic OB Model, Stage I



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The Dependent Variables (contd)



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The Independent Variables

IndependentIndependentVariablesVariables

Individual-LevelIndividual-Level

VariablesVariables

OrganizationOrganization

System-LevelSystem-Level

VariablesVariables

Group-LevelGroup-Level

VariablesVariables



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Basic OB

Model,

Stage II

E X H I B I T 18

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organiza. behavior prince dudhatra 9724949948

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