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OPM’s Leadership Webinar SeriesHow to Work with Uncertainty
Presented by Enrique Martinez
Faculty, Center for Leadership Development
9/2/2020 1
Center for Leadership DevelopmentDeveloping Visionary Leaders to Transform Government
LEADERSHIP.OPM.GOV | [email protected] | 888-676-8001
O P M H R S O L U T I O N Sby government, for government
HR Solutions | 1900 E Street NW Washington, DC 20415 | www.opm.gov/HRS | 202-606-8001
Strategic Alignment
President’s Management AgendaKey Driver of TransformationPeople – Workforce for the 21st Century
OPM Strategic Plan Initiatives• Improve integration and communication of
OPM services to Federal agencies • Optimize Agency Performance
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Norms
• Have access to chat box and be ready to type.• Avoid possible disruptions for others by refraining
from taking other calls or participating in other work activities.
• Participate actively with full presence.• Ask for what you need (on chat).
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About Enrique Martinez
• CLD Faculty since 2016• Over 25 years in strategic
consulting, academia, and adviso• Strategic leadership and people-
centered design • VUCA leadership and agile
organizations
49/2/2020
How to work with uncertainty
Our world is (mostly) certain
Our world is (mostly) certain.
Our world is (mostly) uncertain.
Illusion
Turning the Tables, by Roger Shepard (1990)
Turning the Tables
Turning the Tables, by Roger Shepard (1990)
The Illusion of certainty
At the unconscious level, we automatically transform uncertainty into certainty.
Turning the Tables, by Roger Shepard (1990)
Death and Taxes
In this world nothing can be said to be certain, except death and taxes.Benjamin Franklin, in a letter to Jean-Baptiste Le Roy (1789)
VUCA
Disruptor
Volatility
Uncertainty
Complexity
Ambiguity
Effect on leaders
Shock
Hesitation
Confusion
Frustration
Disruptor and CatalystDisruptor Catalyst
Uncertainty Creativity
3 Strategies1. Work in multiples
2. Stay in the Flow Zone
3. Shift your perception
1. Work in multiples
+ x 3
Sample Chair Designs
2. Stay in the Flow Zone
SkillsLOW HIGH
Chal
leng
es
HIGHANXIETY
BOREDOMA1 A2
A4A3
Matchyour skills
to the difficultyof your challenge
From MIHALYI CSIKSZENTMIHALYI –Flow. The psychology of optimal experience
3. Shift your perception
Ecosystems
Strategy
Design
Visualization
Questions?
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Designing for UncertaintyOctober 27 – November 5
Coming in 2021
The Uncertainty Studio
Feedback
What is one thing you can take away from today’s webinar?
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OPM HR SOLUTIONS
Center for Leadership Development
Open enrollment courses & certificate
programs for leadership and
professionaldevelopment
Virtual learning ecosystems
to support the human capital lifecycle
throughout government
Development programs focused on building to recruit and built specifically for development
decision-making develop leadership government skills for program solutions to skills through skills for highly- various professions, meet agency-specific
human-centered qualified talent for such as the Federal HR needsdesign and process Federal agencies Institute
improvement
Fellowship programs Certification programs Customized
>> LEADERSHIP.OPM.GOV >> [email protected]
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OPM’s Course OfferingsPresented by
OPM HR SolutionsCenter for Leadership Development
LEARN MORE ABOUT OUR COURSES
Scan me!
http://go.usa.gov/xfHdQ
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Webinar Survey
https://www.research.net/r/cldwebinars2020
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Thank you for your participationand service to our nation!
Presented by Enrique MartinezFaculty, Center for Leadership Development
Center for Leadership DevelopmentDeveloping Visionary Leaders to Transform Government
LEADERSHIP.OPM.GOV | [email protected] | 888-676-8001
O P M H R S O L U T I O N Sby government, for government
HR Solutions | 1900 E Street NW Washington, DC 20415 | www.opm.gov/HRS | 202-606-8001