OPM’s Leadership Webinar SeriesHow to Be Loved by your Team:

Be a Transformational and Servant Leader

Presented by Toby Peters, PhD

Faculty, Center for Leadership Development

Center for Leadership DevelopmentDeveloping Visionary Leaders to Transform Government

LEADERSHIP.OPM.GOV | CLDConnect@opm.gov | 888-676-8001

O P M H R S O L U T I O N Sby government, for government

HR Solutions | 1900 E Street NW Washington, DC 20415 | www.opm.gov/HRS | 202-606-8001

9/9/2020 1

https://leadership.opm.gov/mailto:CLDConnect@opm.govhttp://www.opm.gov/HRS

Strategic Alignment

President’s Management AgendaKey Driver of TransformationPeople – Workforce for the 21st Century

OPM Strategic Plan Initiatives• Improve integration and communication of

OPM services to Federal agencies • Optimize Agency Performance

9/9/2020 2

9/9/2020 3

Norms

• Have access to chat box and be ready to type.• Avoid possible disruptions for others by refraining

from taking other calls or participating in other work activities.

• Participate actively with full presence.• Ask for what you need (on chat).

Dr. Toby Peters

• CLD Faculty since 2017• Executive Coach,

Consultant, and Trainer• 36 years experience in

academia and consulting

9/9/2020 4

Think of a Mentor

What attributes do mentors share?

Using the Q&A function, type in the attributes you consider important.

9/9/2020 5

Transformational Leadership

Transformational leaders transform their follower’s aspirations, identities, needs

preferences and values such that followers are able to reach their full potential.

- Bernard Bass

9/9/2020 6

Transformational Leadership (continued)

9/9/2020 7

Look Beyond the Fingers

Never focus on the problem.See what no one else sees.

See what everyone else chooses not to see.

Resist fear, conformity, laziness.

See the whole world aneweach day.

9/9/2020 8

Idealized Influence

(Charismatic Leadership)• Role modeling

• Emphasis on the needs of others

• High ethical and moral conduct

9/9/2020 9

Inspirational Motivation

• Motivate and inspire followers

• Display enthusiasm and optimism

• Communicate expectations and create shared vision

9/9/2020 10

yeah

9/9/2020 11

Yeah!

9/9/2020 12

Inspirational Motivation (continued)

• Motivate and inspire followers

• Display enthusiasm and optimism

• Communicate expectations and create shared vision

9/9/2020 13

Intellectual Stimulation

• Encourage innovation and creativity

• Willing to abandon practices and systems not useful

• Risk taking is necessary for long-term success

9/9/2020 14

Individual Consideration

• Attention to followers needs for achievement and growth

• Create new learning opportunities

• Empower to make decisions

9/9/2020 15

Servant Leadership

The Servant-Leader is a servant first. It begins with the natural feeling that one wants to serve. Then conscious

choice brings one to aspire to lead. The best test is: do those served grow as persons: do they, while being served, become

healthier, wiser, freer, more autonomous, more likely themselves to become servants?

Robert Greenleaf

9/9/2020 16

Servant Leadership (continued)

9/9/2020 17

Servant Leadership

Great ambition and conquest without contribution. . . is without significance

Shutruk Nahunti

What will your contribution be?

9/9/2020 18

Values People

• Believes in people• Serves other’s needs before his or her own• Listens with a receptive,

non-judgmental manner

9/9/2020 19

Develops People

• Provides opportunities to learn and grow

• Models appropriate behavior

• Encourages and affirms others

9/9/2020 20

Builds Community

• Strong personal relationships

• Collaborates with others

• Values other’s differences

9/9/2020 21

Displays Authenticity

• Open and accountable to others

• Willing to learn from others

• Maintains integrityand trust

9/9/2020 22

Provides Leadership

• Envisions the future

• Takes initiative

• Clarifies goals

9/9/2020 23

Shares Leadership

• Facilitates a shared vision

• Shares power and releases control

• Shares status and promotes others

9/9/2020 24

Dr. Martin Luther King, Jr.

Using the chat function, share phrases from

the I Have a Dream… speech that reflect

Transformational Leadership and

Servant Leadership behaviors

9/9/2020 25

I Have a Dream…

Transformational Leadership

IdealizedInfluence (II)

Inspired Motivation (IM)

IntellectualStimulation (IS)

Individual Consideration

(IC)

ServantLeadership

Values People (VP)Develops People

(DP)Builds

Community (BC)Displays

Authenticity (DA)Provides

Leadership (PL)Shares

Leadership (SL)

9/9/2020 26

Heroic Leadership

Individuals perform best when they are respected, valued, and trusted by someone who genuinely cares

for their well being. - Chris Lowney, Heroic Leadership

9/9/2020 27

Heroic Leadership (continued)

A key difference between heroic and run-of-the-mill organizations: Widely dispersed leadership in which each

person considers, accepts, shapes, and transforms a general mission into a personal one.

Chris Lowney, Heroic Leadership

9/9/2020 28

So, what are those desirable attributes of a mentor?

29

Transformational and Servant Leadership

9/9/2020 30

Conclusion

What will your contribution be?

9/9/2020 31

Questions?

9/9/2020 32

9/9/2020 33

Feedback

• What is one thing you can take away from today’s webinar?

• Are you interested in going deeper and learning more about this topic?

OPM HR SOLUTIONS

Center for Leadership Development

Open enrollment Virtual learning Development programs Fellowship programs Certification programs Customizedcourses & certificate ecosystems focused on building to recruit and built specifically for development

programs to support the human decision-making develop leadership government skills for program solutions to for leadership and capital lifecycle skills through skills for highly- various professions, meet agency-specific

professional throughout human-centered qualified talent for such as the Federal HR needsdevelopment government design and process Federal agencies Institute

improvement

>> LEADERSHIP.OPM.GOV >> CLDConnect@OPM.gov

9/9/2020 34

OPM’s Course OfferingsPresented by

OPM HR SolutionsCenter for Leadership Development

Learn more about our courses:

Scan me!

http://go.usa.gov/xfHdQ

9/9/2020 35

http://go.usa.gov/xfHdQ

Webinar Survey

https://www.research.net/r/cldwebinars2020

9/9/2020 36

https://www.research.net/r/cldwebinars2020

Thank you for your participationand service to our nation!

Presented by Toby Peters, PhD

Faculty, Center for Leadership DevelopmentToby.Peters@opm.gov

Center for Leadership DevelopmentDeveloping Visionary Leaders to Transform Government

LEADERSHIP.OPM.GOV | CLDConnect@opm.gov | 888-676-8001

O P M H R S O L U T I O N Sby government, for government

HR Solutions | 1900 E Street NW Washington, DC 20415 | www.opm.gov/HRS | 202-606-8001

https://leadership.opm.gov/mailto:CLDConnect@opm.govhttp://www.opm.gov/HRS

OPM’s Leadership Webinar Series�How to Be Loved by your Team:�Be a Transformational and Servant LeaderStrategic AlignmentNormsDr. Toby PetersThink of a MentorTransformational LeadershipTransformational Leadership (continued)Look Beyond the FingersIdealized InfluenceInspirational MotivationyeahYeah!Inspirational Motivation (continued)Intellectual StimulationIndividual ConsiderationServant LeadershipServant Leadership (continued)Servant Leadership Values PeopleDevelops PeopleBuilds CommunityDisplays AuthenticityProvides LeadershipShares LeadershipDr. Martin Luther King, Jr. I Have a Dream…Heroic LeadershipHeroic Leadership (continued)So, what are those desirable attributes of a mentor?Transformational and Servant LeadershipConclusionQuestions?FeedbackCenter for Leadership DevelopmentOPM’s Course OfferingsWebinar SurveyThank you for your participation�and service to our nation!