ONLINE TRAINING STUDENT MANUAL

Tomorrow's Workplace Online Training

Student Manual Introduction .......................................................................................................................... What is Online Trainings? ...................................................................................................... eCampus ............................................................................................................................... My Courses Tab ..................................................................................................................... Active Courses Tab ................................................................................................................ Assignments Tab ................................................................................................................... Stream Speed ....................................................................................................................... Course Content ..................................................................................................................... Training & Testing Interface................................................................................................... User Reports ......................................................................................................................... Instructor Assignments ......................................................................................................... Recommended Course Text .................................................................................................. Articles/Resources ................................................................................................................ How Does It Work? ............................................................................................................... Benefits ................................................................................................................................ Student Services .................................................................................................................... Help Desk ............................................................................................................................. FAQ ........................................................................................................................................ Contact ..................................................................................................................................

Introduction

Welcome to Tomorrow’s Workplace Online Training! This Student Manual will give an overview

of the features offered to you as a student. It is a great guide for navigating and understanding the

Web site for students.

This student manual is full of step-by-step illustrations, as well as detailed text of the features

available on Online training. The following is a brief description of each section. What is Online Training?

Overview of the training platform.

eCampus

The eCampus is the online student environment offering training, resources, test results,

instructor assignments, and e-Support.

Student Services

These services include resources to assist the student, such as Optimization Tips, Frequently

Asked Questions, Contact Information and the Help Desk.

What is Online training? Online training is both a training product and service, delivered over the Internet. It is a powerful

learning environment specific to the certification IT and business application market. Students

can learn in a visual, compelling environment. It is a blended training solution including video,

audio clips, full-motion graphics, and animated illustrations. Online training also offers skill as-

sessment, links to supplemental resources and testing.

Online training is designed for students who want to train at their own pace and still receive

quality education from experts who can keep them on track and on schedule. Our program teach-

es our online students how to study, what to study, and how to make the best of their study time.

eCampus

Once you log on and enter the eCampus, you will be on the My Courses page. The tabs along the

top have changed to correlate with your e-learning environment.

My Courses Tab

On the My Courses page, all courses assigned to the student will be listed.

1. To activate a course, click on the course title. This will take you to the Active Course

page.

Active Courses Tab The Course link will take you to the Active Course page, as shown below. This page has many

options. Notice the links located on the left side of the screen.

When you wish to start your training, click one of the Course Sessions. This will take you to the

Assignments page specific for the selected Session.

Each Course may be divided in Sessions. This is where you choose the Session you wish

to work on. A check mark will show next to each successfully completed Session.

Assignments Tab Once you have selected a Session from the Active Course Page, it will take you to the

Assignments page as shown below. This page has numerous training elements for the student.

The Course Content may be found under My Assignments (right) and is divided into features:

Pre-test, Training, Labs, and Post-test. To begin, choose the feature link desired. By choosing the

Launch Training link the training interface will launch automatically

Training & Testing Interface The following graphics give a brief overview of the different features of Online Training’s

interface, but for an in-depth demonstration of the Training Interface access the Virtual Tour by

clicking the Online Help Files found under the Help Desk on Online Training.

The Training begins immediately once launched. The Index will track where you are, where you

have been and what topics you have remaining to view. You have control over what you learn

and when by clicking on the index topics to jump ahead or back.

The Index (located on the right) can be opened or closed at your preference. Check marks

indicate topics that have been covered whereas bullets indicate the topics that have not

been covered.

Rewind, Stop, Pause, Fast-forward Pre-Test and Post-Test buttons are located at the bottom of

the training screen. The HOME button will close the training window and return you to the

assignments page.

Testing Interface

While taking the Pre-Test (right), The Reference button will refer the student to the correspond-

ing training topic. The Report button will review their current score, and the Training button to

return to the Assignments page.

The student may access the Item Review button to review each question’s status or offer a

Study Guide (above) of what questions are missed.

Item Review button

Reference button

Training button

Report button

1. Select an answer.

2. A correct or incorrect banner

will display giving you

immediate feedback.

3. Click Next to move to the next

question.

The Post-test window (above) simulating a closed book test will not display any buttons

for access to steps, references or hints.

Lab Interface (below)

The Labs are interactive, not just illustrative. This means the student will be asked to demon-

strate the answer. The student may click the Steps button to show how to complete the question

or the Reference button to show where in the Training the information is for that specific ques-

tion.

User Reports

This feature helps students keep track of

their progress. The student has access to

dates and scores of tests completed.

Instructor Assignments

The Instructor Assignments are specific to each Course Session and are mapped to the

Recommended Course Text. As each assignment is completed, the student must click the box to

the right; this will help the student keep track which assignments have been done.

Shows how many completed/total assignments and allows you to review previously completed

assignments.

Click the box when you

complete the assignment.

Articles/Resources Current articles and resources related to the course are listed here. Similar to the assignments, the

student clicks the box on the right as the articles / resources are reviewed.

Click the box when you complete the assignment. The Archive link allows you to review

previously completed assignments.

Student Services Help Desk Online training's Help Desk is an interactive, online system that can help resolve problems and

offer additional information. The Help Desk is located under the My Courses Tab in the eCam-

pus. To get to the eCampus, the student must first log on. The Help Desk gives important infor-

mation and instructions on how to start a troubleshooting session for immediate online assis-

tance.

To get online assistance:

1. Complete the form online

Select the necessary information about your computer and provide a description of your prob-

lem.

2. Submit Help Request

Submit your problem to our technical support; they will contact you via email.

Click on the drop down menus to see entire list. If you are not sure on your computer specifica-

tions, go to the system folder, found in the Control Panel.

FAQ The Frequently Asked Questions page is a helpful tool when trying to troubleshoot. Common

questions and answers can be found by clicking on this FAQ link.

Contact Our staff is ready to handle any of your questions regarding our services, enrollment and/or tech-

nical support.

Technical Support: (845) 356-5100

To submit a Help Request for technical support, go to the Help Desk on Online training or send

us an e-mail at: learnkey@tomorrowsworkplace.org