on requirements for mobile commerce by aj.pongthep termsnguanwong
TRANSCRIPT
M-commerce and RequirementsDefinitions M-commerce is an activity that consists
of M-commerce transactions An M-commerce transaction is an E-
commerce transaction that is conducted using a mobile terminal and a wireless network
Requirement in this contexts is a statement that holds invariably for an entity
An entity can be distributed system, terminal, a company, a state, or even an international organization
The Requirements Framework
Spheres of concern in M-Commerce
Business Models
Global Infrastructure
Enabling Technologies
Regulatory Frameworks
The Requirements Framework Regulatory Frameworks
The organizational and technical aspects of laws, standards and recommendations, as well as bodies involved in their definition
International organizations (OECD, EU, governments), standardization bodies (ISO, ANSI,ETSI), standard developing interest groups (3GPP, OMA)
Business Models Business aspects, including business
players, provided services, business protocols, revenue sharing, codes of conduct
The Requirements Framework Global Infrastructure
Global network and concrete terminals that facilitate M-commerce and real services
Enabling Technologies Emerging technologies for user
terminals and network technologies Cryptography, privacy protection
technologies, locating of terminals etc.
Standardization organizations and groups developing the technologies
Requirements for the Regulatory Framework Privacy protection of personal data Protected private communication Freedom to determine with whom and when to
communicate Freedom to enter into contracts with any other party Consumer protection
International interoperability of the regulatory framework Taxation Privacy protection Consumer protection IPR
Requirements for the Business Models Support for Intellectual Property Rights (IPR) Authentication and authorization (customer and
merchant) Support for consumer protection Support for appropriate taxation
Anytime, anywhere access to M-commerce infrastructure Global coverage of services Primarily automated services at the server (merchant)
side
Access to services with single terminal (PTD) Roaming contracts Support for global electronic payment infrastructure Multilingual M-commerce services
Requirements for the Global Infrastructure
4GWireline Backbone("ALL-IP")
BluetoothGSM
UMTS
IEEE802.11
IrDA
WirelessAccess Networks
WiredAccess Networks
ISDN
Analogmodem
IEEE802.3
Digi-TV/Cable
ServersServers
Mobileterminals
wiredterminals
3G Digi-TVAirif
Requirements for the Global InfrastructureNetwork Billing and payment infrastructure Service coverage Dependability (reliability, availability
survivability) Quality of Service (QoS) (data transfer, content) Transactional service delivery Interoperability (networks, terminals, services) Roaming
Authentication Profile management Encryption key management
Requirements for the Global Infrastructure Terminals Portability Usability Functionality Interoperability Compliance with standards Authentication and authorization
support Security (encryption) Payment support
Requirements for Enabling TechnologiesForeseeable
Always Best Connected (ABC) Roaming between networks Seamless handover between different networks
Interoperability of terminals on service level Interoperable user profiles
Inter-channel interoperability of services
Mobile digital rights management
Single user identity at the technical level (?)
Conclusions
Systematic framework of requirements for M-commerce, with four spheres: Global Infrastructure Enabling Technologies Regulatory Frameworks Business Models
Fundamental requirements, where many others can be deduced : Free user mobility Anywhere, anytime service acquisition
Conclusions
Development drives towards convergence of digital technologies
Current M-commerce markets are fragmented
=> Development of non-fragmented global M-commerce markets require measures from international actors (international organizations, governments, companies) High-level requirement for actors within
the Regulatory Framework sphere