official glpi network partner consulting implementation and maintenance

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Page 1 Altnix Copyright 2016 Official GLPi Network Consulting Services www.altnix.com

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Page 1: Official GLPi Network Partner Consulting Implementation and Maintenance

Page 1Altnix Copyright 2016

Official GLPi Network Consulting Serviceswww.altnix.com

Page 2: Official GLPi Network Partner Consulting Implementation and Maintenance

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About Altnix• Official GLPi Network Partner in USA• Only GLPi Network Partner in USA• Specialization

– Open Source ITSM– Open Source Monitoring– Managed Services– 24x7 Support Contracts– SaaS and Cloud Offerings

[email protected] +1-800-913-5553

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Altnix Portfolio

Managed Hosting

Monitoring Solutions

Open Source

Business Solutions

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Open Source Solutions

All Linux Variants

Zimbra Email Solutions

Ticketing and Help Desk

Monitoring Tools

Alfresco Content Management

ITSM Product Suite

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IT Service Management (ITSM)

IT Service Management

Service Desk

Incident Mgmt

Problem Mgmt

Service Catalogue

Service SLA

Mgmt

Process Mgmt

Asset and

CMDB

FAQ

Change Mgmt

Reports

ITIL compliant

Framework

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GLPi Network Overview• Enterprise Grade Tool• Leader in Open Source Asset

Management• ITIL Compliant • Robust Platform• Wide Customer Base• Strong Community• Customizable

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GLPi Network – Feature Summary IT Assets Management End to End IT Inventory Ticketing System Change Management Supplier Management Contracts Management Enterprise Grade Features Easy to Use Web Interface Multi-User Management Reports and Statistics ITIL Compliant

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GLPI NETWORK SERVICES

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Turnkey Solutions• High Level Consulting• Solution Architecture Definition• Implementation Services• On-Site Maintenance• Remote Maintenance• 24x7 Managed Services

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Consulting & Architecture• Overall Monitoring Framework Strategy• Solution Architecture• Hardware Sizing Guidelines• Backup and DR• Scalability Considerations• Short Term and Long Term Considerations• Future Planning and Roadmap

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Implementation Services• Hardware and OS Setup• GLPi Network Product Installations• GLPi Network Product Configurations• Customizations – Adding New Features• Performance Optimizations• Stabilization

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On-Site Maintenance• On-Site Team of Engineers• L1, L2 and L3 Coverage• Trained on GLPi Network products• Daily Maintenance Activities• Backup and Restore• Ensure GLPi Network solution is stable

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Remote Maintenance• Remote Maintenance from our Office• Dedicated or Shared Engineers based on scope

of work• L1, L2 and L3 Coverage• Daily Maintenance Activities• Backup and Restore• Ensure GLPi Network solution is stable

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24x7 Managed Services• 24x7 Operations with Support SLA• Remote Support Model• Engineers expert at GLPi Network take care of your

Assets• Response Time as Short as 30 minutes• Daily Administration Activities• Backup and Restore Activities• Upgrades and Patches• New Feature Implementations as needed

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Pricing ModelsType of Activity Details

Consulting Services • Fixed Bid Price or Time & Material• Based on Scope Study and Detailed Analysis

Implementation Services • Fixed Bid Price or Time & Material• Based on Scope Study

On-Site Maintenance • Monthly Maintenance Charges• Based on Scope of GLPi Network Installation

Remote Maintenance • Yearly Maintenance Charges• Based on Scope of GLPi Network Installation • Depends on SLA Response Levels

24x7 Managed Services • Monthly Maintenance Charges• Based on Scope of GLPi Network Installation • Depends on SLA Response Levels

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For More information• Visit http://

altnix.com/open-source/glpi-asset-management-consulting

• Contact [email protected]• Call 1-800-913-5553

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THANK YOUwww.altnix.com