nwacuho 2013: training student leaders on personal branding

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Training Student Training Student Leaders in Personal Leaders in Personal Branding Branding Using Social Media to Manage your Online Using Social Media to Manage your Online Presence Presence Laura Lambeth Laura Lambeth University of Washington University of Washington William F. Humphrey, Jr. William F. Humphrey, Jr. Texas Tech University Texas Tech University

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This presentation will cover why social media use by student leaders cannot be left unmentioned. Studies regarding social media use and trends will be shown regarding job seeking and appropriate management of these accounts. Professional use of social media must be learned, even for “digital natives” in the millennial generation. A game plan will be presented for incorporating social media use in student leader training and development so students graduate with well-managed personal branding and more developed skills in social media management, which will greatly aid them in their job searches. When 70% of US recruiters and Human Resources staff have rejected a candidate due to online reputation, but only 7% of job seekers think that online presence will impact their job prospects (Source: Microsoft), housing professionals can find purpose for teaching students about how to use social media and manage their personal brand. Students in positions of leadership or authority can be great influencers in student experiences in our housing systems. It can be mutually beneficial for students and housing staff to train student leaders to manage department social media accounts and/or how to groom their own online presence for promoting themselves for the job market. The influence of online presence for student job seekers and the impact social media presence can have for a housing department will also be discussed. In addition, personal and professional branding will be defined, an overview of a game plan for incorporating it into student leader training will be given, and resources for housing professionals who wish to learn more will be made available.

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Page 1: NWACUHO 2013: Training Student Leaders on Personal Branding

Training Student Training Student Leaders in Personal Leaders in Personal BrandingBrandingUsing Social Media to Manage your Online PresenceUsing Social Media to Manage your Online Presence

Laura LambethLaura Lambeth

University of WashingtonUniversity of Washington

William F. Humphrey, Jr.William F. Humphrey, Jr.

Texas Tech UniversityTexas Tech University

Page 2: NWACUHO 2013: Training Student Leaders on Personal Branding

Outcomes for this Outcomes for this SessionSession

Understand the impact of online presence and social media on student leaders during and after the college experience.

Know how online reputation impacts job Know how online reputation impacts job seekers, and ways to train student leaders to seekers, and ways to train student leaders to manage online presence effectivelymanage online presence effectively

Build a social media game plan for student Build a social media game plan for student leader training and development based on leader training and development based on department or area needs and philosophy.department or area needs and philosophy.

Page 3: NWACUHO 2013: Training Student Leaders on Personal Branding

Building a Game PlanBuilding a Game Plan

Role Model though your own personal brand. Role Model though your own personal brand. Manage your accounts so students have a model Manage your accounts so students have a model for marketing their leadership roles. You are the for marketing their leadership roles. You are the professional!professional!

Decide what method works best for your role, Decide what method works best for your role, department, or area of work.department, or area of work.

Research. Other institutions are doing great work Research. Other institutions are doing great work incorporating social media training or using incorporating social media training or using students to manage department social media students to manage department social media accounts.accounts.

Page 4: NWACUHO 2013: Training Student Leaders on Personal Branding

Why personal branding?Why personal branding?

85% of recruiters say they consider online 85% of recruiters say they consider online reputation in hiring decisionsreputation in hiring decisions

70% of recruiters have rejected a job candidate 70% of recruiters have rejected a job candidate due to online reputation (Source: Microsoft)due to online reputation (Source: Microsoft)

7% of jobseekers think their online reputation 7% of jobseekers think their online reputation affects their job searchaffects their job search

In short: the Internet is the easiest way for hiring In short: the Internet is the easiest way for hiring managers to weed out candidates. You MUST managers to weed out candidates. You MUST actively manage your personal brand.actively manage your personal brand.

Page 5: NWACUHO 2013: Training Student Leaders on Personal Branding

Is Social Media A Fad?Is Social Media A Fad?

Page 6: NWACUHO 2013: Training Student Leaders on Personal Branding

What do recruiters look What do recruiters look at?at?

Page 7: NWACUHO 2013: Training Student Leaders on Personal Branding

What is personal What is personal brandingbranding

Your personal brand is the sum of all available Your personal brand is the sum of all available information about a person online. This information about a person online. This includes search results, social media profiles, includes search results, social media profiles, media and news coverage, and any other media and news coverage, and any other digital artifact that help an observer form an digital artifact that help an observer form an opinion of you.opinion of you.

What others think about what they see is how What others think about what they see is how theythey’’ve branded you.ve branded you.

Why leave this to chance?Why leave this to chance?

Page 8: NWACUHO 2013: Training Student Leaders on Personal Branding

Game planGame plan

Determine your goals and focusDetermine your goals and focus

Select your area of expertise (like social media Select your area of expertise (like social media or mobile marketing) or mobile marketing)

Determine where you can add value and where Determine where you can add value and where your contributions would be uniqueyour contributions would be unique

DonDon’’t oversubscribe. Choose only the social t oversubscribe. Choose only the social media channels you can handlemedia channels you can handle

Page 9: NWACUHO 2013: Training Student Leaders on Personal Branding

The primary site to message The primary site to message your accomplishments.your accomplishments.

Layer with keywords and rich Layer with keywords and rich descriptions to show up in descriptions to show up in search.search.

Be specific and play up to your Be specific and play up to your chosen positioningchosen positioning

Use the option to get a vanity Use the option to get a vanity url like url like www.linkedin.com/in/linhumphrey or or www.linkedin.com/in/lauraelambeth

Page 10: NWACUHO 2013: Training Student Leaders on Personal Branding
Page 11: NWACUHO 2013: Training Student Leaders on Personal Branding

Your network...Your network...Visualize your network....career, graduate school, and future jobs. All Visualize your network....career, graduate school, and future jobs. All connected, and all available to you. This is a powerful way to maintain your connected, and all available to you. This is a powerful way to maintain your network.network.

Page 12: NWACUHO 2013: Training Student Leaders on Personal Branding

LinkedIn fills a needLinkedIn fills a need200 million professionals in 200 countries 200 million professionals in 200 countries comprise the user base (January 2013)comprise the user base (January 2013)

64% of members are located outside of the US64% of members are located outside of the US

Higher Education is the 3rd largest industry on Higher Education is the 3rd largest industry on LinkedIn with 1.95 million usersLinkedIn with 1.95 million users

5 billion people searches conducted on 5 billion people searches conducted on LinkedIn in 2012.LinkedIn in 2012.

Two new members join every second--in short, Two new members join every second--in short, LinkedIn is reaching critical mass!LinkedIn is reaching critical mass!

Page 13: NWACUHO 2013: Training Student Leaders on Personal Branding

LinkedIn fills a needLinkedIn fills a need

The site provides an easy way to keep up The site provides an easy way to keep up with professional contacts (and their with professional contacts (and their contact info) without maintaining a huge contact info) without maintaining a huge contact database.contact database.

It provides an alternative to It provides an alternative to ‘‘friendingfriending’’ students or colleagues on Facebook--keep students or colleagues on Facebook--keep your professional network professional.your professional network professional.

It has been enhanced with plug-ins to meet It has been enhanced with plug-ins to meet the needs of higher education and industry the needs of higher education and industry professionals alikeprofessionals alike

Page 14: NWACUHO 2013: Training Student Leaders on Personal Branding

The newsfeedThe newsfeed

Share an update & syndicateShare an update & syndicateon Twitteron Twitter

Suggestions on contactsSuggestions on contactsyou may knowyou may know

Your networkYour network’’s updatess updates

Profile viewsProfile views

Page 15: NWACUHO 2013: Training Student Leaders on Personal Branding

SuggestionsSuggestions

Job suggestions based onJob suggestions based onprofile detailsprofile details

Group suggestions based Group suggestions based on on

profile & Network detailsprofile & Network details

New members from current New members from current &&

past jobs/schoolspast jobs/schools

Page 16: NWACUHO 2013: Training Student Leaders on Personal Branding

Profile basicsProfile basics

A complete A complete profile helps profile helps with Google with Google search and what search and what people see people see about youabout you..

Page 17: NWACUHO 2013: Training Student Leaders on Personal Branding

ExperienceExperience

Add your job details Add your job details including websites.including websites.

More details on More details on your experience & your experience & accomplishments accomplishments increase your increase your chances of showing chances of showing up in search.up in search.

Page 18: NWACUHO 2013: Training Student Leaders on Personal Branding

EducationEducation

Fill in educational Fill in educational details for each details for each institution you institution you attended.attended.

List List accomplishments, accomplishments, service, and service, and activities to help activities to help others find you.others find you.

Page 19: NWACUHO 2013: Training Student Leaders on Personal Branding

RecommendationsRecommendations

Be deliberate about Be deliberate about recommendation recommendation requestsrequests

Show context you canShow context you can’’t t say on your ownsay on your own

Avoid Pro QuoAvoid Pro Quo

Do not ask foQuid r last Do not ask foQuid r last minute recs.minute recs.

Page 20: NWACUHO 2013: Training Student Leaders on Personal Branding

Finishing the basicsFinishing the basics

Add websites with Add websites with descriptions.descriptions.

Include awards, Include awards, honors, and honors, and professional professional associations. associations.

Check to see if your Check to see if your assn has a LinkedIn assn has a LinkedIn Group.Group.

Page 21: NWACUHO 2013: Training Student Leaders on Personal Branding

PublicationsPublications

Publications courtesy of Debra A Laverie, Ph.D.Publications courtesy of Debra A Laverie, Ph.D.

Add the publications section on the Add the publications section on the profile.profile.

Consider moving this above Consider moving this above education & experience.education & experience.

Include coauthors and a link to the Include coauthors and a link to the publisher to allow downloads.publisher to allow downloads.

Coauthors can be linked to other Coauthors can be linked to other LinkedIn Profiles.LinkedIn Profiles.

Order of authors cannot be put in Order of authors cannot be put in publication order.publication order.

Use the article summary from the Use the article summary from the publisherpublisher

Page 22: NWACUHO 2013: Training Student Leaders on Personal Branding

Honors & Awards, Honors & Awards, ProjectsProjects

Publications courtesy of Debra A Laverie, Ph.D.Publications courtesy of Debra A Laverie, Ph.D.

These sections also show up These sections also show up under the position you held at under the position you held at the timethe time

Include committee or project Include committee or project team members and a link to team members and a link to any work any work

Team members can be Team members can be linked to other LinkedIn linked to other LinkedIn Profiles.Profiles.

Honors & Awards allow you to Honors & Awards allow you to list how you were selected - list how you were selected - application vs. nomination can application vs. nomination can mattermatter

Page 23: NWACUHO 2013: Training Student Leaders on Personal Branding

File DownloadsFile Downloads

File downloads from Box.netFile downloads from Box.net

Add the Box.net cloud storage Add the Box.net cloud storage application to allow file downloads.application to allow file downloads.

Upload your vita, articles, Upload your vita, articles, brochures, or other files that your brochures, or other files that your network may find of value.network may find of value.

Box.net emails you each time one Box.net emails you each time one of your files has been downloaded.of your files has been downloaded.

Note: applications only show to Note: applications only show to your network. Not those who find your network. Not those who find you in search. you in search.

Page 24: NWACUHO 2013: Training Student Leaders on Personal Branding

Visual PortfolioVisual Portfolio

File downloads from Box.netFile downloads from Box.net

Add the Behance.net visual Add the Behance.net visual portfolio application to show portfolio application to show your visual accomplishments.your visual accomplishments.

Request an invitation from Request an invitation from Behance.net.Behance.net.

Web design projects, college Web design projects, college print collateral work, and print collateral work, and textbook covers are great textbook covers are great visuals in this spot. visuals in this spot.

Page 25: NWACUHO 2013: Training Student Leaders on Personal Branding

PowerPointsPowerPoints

Add the SlideShare app to Add the SlideShare app to display PowerPoints you want display PowerPoints you want your network to see.your network to see.

Allow downloads or restrict to Allow downloads or restrict to on-site viewing.on-site viewing.

Share slideshows by email as Share slideshows by email as needed.needed.

This helps position you as a This helps position you as a skilled guest speaker and skilled guest speaker and subject matter expert (sme).subject matter expert (sme).

Page 26: NWACUHO 2013: Training Student Leaders on Personal Branding

Case StudiesCase Studies

Profile of Profile of Lin Humphrey

Lin Humphrey Lin Humphrey

Ph.D. StudentPh.D. Student

Social Media Social Media ConsultantConsultant

Guest SpeakerGuest Speaker

Goal: Find a faculty Goal: Find a faculty position and position as position and position as subject matter expertsubject matter expert

Page 27: NWACUHO 2013: Training Student Leaders on Personal Branding

Final tipsFinal tips

Use LinkedIn, not Facebook, to connect with you Use LinkedIn, not Facebook, to connect with you coworkers/bosses.coworkers/bosses.

Be cautious of providing recommendations if you do Be cautious of providing recommendations if you do not know the personnot know the person’’s work very well.s work very well.

Add LinkedIn to your business cards Add LinkedIn to your business cards and email signature. and email signature.

Page 28: NWACUHO 2013: Training Student Leaders on Personal Branding

Use about.me to Use about.me to show people who show people who you are--with links you are--with links to all your social to all your social sitessites

Consider directing Consider directing a vanity web a vanity web address/URL to address/URL to this page.this page.

Page 29: NWACUHO 2013: Training Student Leaders on Personal Branding

Use a custom Use a custom backgrounds and backgrounds and focus on your focus on your ‘‘elevator speechelevator speech’’

Link to PR & other Link to PR & other sites that position sites that position you.you.

Look at your stats--Look at your stats--user session is a user session is a good indicator on good indicator on engagement.engagement.

Page 30: NWACUHO 2013: Training Student Leaders on Personal Branding

Student UseStudent Use

Page 31: NWACUHO 2013: Training Student Leaders on Personal Branding

Think of Twitter as a Think of Twitter as a timeline of your musingstimeline of your musings

It should be a mixture of It should be a mixture of sharing, interacting, and sharing, interacting, and driving to other contentdriving to other content

Highlight content from Highlight content from other social sites like other social sites like LinkedIn, Quora, etc.LinkedIn, Quora, etc.

Page 32: NWACUHO 2013: Training Student Leaders on Personal Branding

Have a mixture of Have a mixture of sharing links, providing sharing links, providing feedback on othersfeedback on others’’ tweets, and making tweets, and making connections.connections.

Just tweeting and not Just tweeting and not interacting shows poor interacting shows poor social skills. social skills.

Retweet and make Retweet and make friends.friends.

Page 33: NWACUHO 2013: Training Student Leaders on Personal Branding

Invest in creating or Invest in creating or commissioning a commissioning a customized backgroundcustomized background

Direct people to your Direct people to your other social sitesother social sites

Choose a profile picture Choose a profile picture that promotes your best that promotes your best imageimage

Page 34: NWACUHO 2013: Training Student Leaders on Personal Branding

You will likely follow more people You will likely follow more people than advisablethan advisable

Add your contacts to lists and Add your contacts to lists and toggle Twitter to see specific toggle Twitter to see specific types of tweeps: companies, types of tweeps: companies, executives, colleagues, etc. executives, colleagues, etc.

Talk to these people with an Talk to these people with an @mention-make sure you have @mention-make sure you have something worthwhile to say.something worthwhile to say.

Do not tweet only to celebs. You Do not tweet only to celebs. You lose credibility doing this more lose credibility doing this more often than occasionally.often than occasionally.

Page 35: NWACUHO 2013: Training Student Leaders on Personal Branding

Build a list of websites you visit Build a list of websites you visit regularly like WSJ, NYT, Fast regularly like WSJ, NYT, Fast Company, and BW.Company, and BW.

Use a URL shortener and share this Use a URL shortener and share this content with some context.content with some context.

If you are retweeting (sharing), give If you are retweeting (sharing), give the originator credit with via the originator credit with via @username@username

Participate in Follow Friday. Say Participate in Follow Friday. Say something nice about tweeps you something nice about tweeps you admire. They might notice you and admire. They might notice you and start interactingstart interacting

Do not overshare Foursquare Do not overshare Foursquare locationslocations

Page 36: NWACUHO 2013: Training Student Leaders on Personal Branding

Ask questions, answer Ask questions, answer questions, accumulate questions, accumulate knowledgeknowledge

Share your questions with Share your questions with Twitter and gain perception Twitter and gain perception of expertiseof expertise

Participate in Q&A on Participate in Q&A on Linkedin as wellLinkedin as well

Each of these sites should Each of these sites should reinforce one anotherreinforce one another

Page 37: NWACUHO 2013: Training Student Leaders on Personal Branding

Build a page with Build a page with carefully selected imagescarefully selected images

Show that you are Show that you are cultured, intelligent, and cultured, intelligent, and worldlyworldly

Search engines will pick Search engines will pick these images up in these images up in association with your association with your namename

Page 38: NWACUHO 2013: Training Student Leaders on Personal Branding

(yes, we mean (yes, we mean it.)it.)

Archival format is Archival format is organized and organized and customizablecustomizable

Shared content Shared content leads back to you leads back to you and your brandand your brand

Visual sharing Visual sharing between between connections and connections and the publicthe public

Page 39: NWACUHO 2013: Training Student Leaders on Personal Branding

Set up a Google+ page Set up a Google+ page for PROFESSIONAL for PROFESSIONAL purposespurposes

Google+ shows up Google+ shows up usually as #1 search usually as #1 search result in...Google!result in...Google!

This will also feed the This will also feed the images you want found images you want found into image searchinto image search

Page 40: NWACUHO 2013: Training Student Leaders on Personal Branding

Register each of your Register each of your profile addresses with profile addresses with the search enginesthe search engines

Google: Google: http://www.google.com/submityourcontent/index.html

Bing: Bing: http://www.bing.com/webmaster/SubmitSitePage.aspx

Page 41: NWACUHO 2013: Training Student Leaders on Personal Branding

Monitor your web Monitor your web presence DAILY with presence DAILY with Google AlertsGoogle Alerts

Check your Google Check your Google results and Google image results and Google image resultsresults

Make sure Facebook is Make sure Facebook is LOCKED DOWN. Check LOCKED DOWN. Check privacy settings WEEKLYprivacy settings WEEKLY

Page 42: NWACUHO 2013: Training Student Leaders on Personal Branding

DonDon’’t get lazy. Miss a t get lazy. Miss a day, miss exposure.day, miss exposure.

Lin nearly missed a Lin nearly missed a quote in USA Today. quote in USA Today.

Page 43: NWACUHO 2013: Training Student Leaders on Personal Branding

But watch outBut watch out

Page 44: NWACUHO 2013: Training Student Leaders on Personal Branding

Other tipsOther tips

Keep Facebook for friends, LinkedIn for professional Keep Facebook for friends, LinkedIn for professional contacts.contacts.

You donYou don’’t have to accept every friend request you get. t have to accept every friend request you get. Use BLOCK if you don Use BLOCK if you don’’t want someone to see you.t want someone to see you.

Friending your boss or professor is a bad idea. Trust Friending your boss or professor is a bad idea. Trust me, I know.me, I know.

Be honest. Your company can see what youBe honest. Your company can see what you ’’re doing re doing if you use Foursquare or Facebook Places. People lose if you use Foursquare or Facebook Places. People lose jobs based on their location contradicting their sick jobs based on their location contradicting their sick day request or based on a negative status.day request or based on a negative status.

Page 45: NWACUHO 2013: Training Student Leaders on Personal Branding

Connect with usConnect with us

http://about.me/lauralambeth

@lauralambeth@lauralambeth

http://about.me/LinHumphrey

@LinHumphrey@LinHumphrey