nwacuho new member handbook 2012

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NEWMEMBERHANDBOOK www.nwacuho.org 2012 edition

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This guide is intended to introduce new housing professionals in the Northwest region to the the organization, the leaders, and the professional development opportunities available.

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Page 1: NWACUHO New Member Handbook 2012

NEWMEMBERHANDBOOK www.nwacuho.org 2012 edition

Page 2: NWACUHO New Member Handbook 2012

Welcome to NWACUHO

OUR MEMBERSHIP NWACUHO is made up of individuals and institutions from the Canadian provinces of Alberta and British Columbia, the territory of the Yukon and the American states of Alaska, Hawaii, Oregon, and Washington.

This membership is available to either individual members of ACUHO-I, or to institutions of higher education within the region which have housing officers involved in the coordination of administration, educational programming, food service, and housing and maintenance operations for students and staff members on or off the college or university campus.

All staff and faculty of member inst i tu t ions who have major involvement in that institution’s residence hall and family housing services and programs are welcome to participate in the activities of, benefit from the services of, and hold office within NWACUHO.

Affiliate institutional membership may be granted by the Executive Committee in the case of governmental, nonprofit or commercial organizations engaged in activities directly related to the purpose of the Association. VISION STATEMENT Be the housing industry's leading regional association by providing professional enrichment that enhances the residential environment. OUR MISSION To enrich the housing profession through the promotion of best practices, professional development, collaborative sharing of ideas, and the examination of future trends relating to the administration of the physical, financial, social and educational components of university and college housing programs. CORE VALUES NWACUHO exists to:

· Promote best practices

· Encourage professional development

· Foster the collaborative sharing of ideas

· Examine future industry trends NWACUHO Enriching the Housing Profession

ACUHO-I ACUHO-I is the umbrella for all affiliated state, provincial, regional, and national housing organizations, and comprises membership from the United States, Canada, and Australia. Visit their newly revamped website at www.acuho-i.org.

Page 2 NWACHUO NEW MEMBER HANDBOOK

Welcome to NWACUHO!

I might be a bit biased but I think you’ve

made an outstanding decision choosing to

join the NWACUHO region. There is

something very unique about our

organization and once you’ve joined the

“club” you tend to be a member for life,

regardless of where your professional

journey takes you.

I attended my first conference in 1993

and have spent my entire career in

NWACUHO. I have been the Chief

Housing Officer at Mount Royal

University in Calgary, Canada for the

past 6 years after having spent the

previous 15 years at the University of

Victoria in British Columbia, Canada. In

case you haven’t guessed yet, I am

Canadian. NWACUHO is the only active

ACUHO-I region in North America that

spans over the United States and Canada

and it’s one of the things I most proud of.

The opportunity to connect with

professionals from both countries adds to

our uniqueness and it is something I

value immensely.

Over the years, I have met some

exceptional professionals in our region

and I am proud to say that I consider

many of them both brilliant colleagues

and terrific friends. I encourage you to

take advantage of the wealth of

knowledge and experience that your

fellow professionals have to offer and

take the opportunity to teach them a thing

or too as well. Make connections and

most importantly, have fun doing it.

Hopefully, we’ll have a chance to meet at

NWACUHO’s 50th annual conference.

Steve Fitterer, Past-President

Manager, Residence Services

Mount Royal University

Page 3: NWACUHO New Member Handbook 2012

President-Elect (1 year term; 3 year total commitment) - The President-Elect is a one year term position on a three year track towards providing p r ima ry l eade rsh ip f o r the association. As President-Elect, the incumbent is primarily responsible for the annual conference program and working with the Host Committee on the development of the conference event. The President-Elect transitions to become the Association President in his or her second year of service with the Executive Committee, and then Past-President in his or her third year. President (1 year term; 3 year total commitment) - The President presides over all meetings of the Association and the Executive Committee. The President must present a report outlining the state of the Association at the annual business meeting of the Association, and represents the Association at the ACUHO-I Regional Presidents’ meeting. Lastly, the President fulfills all duties necessary to insure that the Association meets the expectations presented in its constitution. Past-President (1 year term; 3 year total commitment) - The Past-President coordinates the annual election process for Executive Committee officers. The Past-President facilitates the case study competition conducted at the annual conference and also assists the President and President-Elect in the

overall leadership of the organization. Newsletter Editor (2 year term) - The Newsletter Editor is primarily responsible for overseeing all p roduct ion e lements o f the NWACUHO newsletter, Soundings, which is published three times per year. Duties include coordination of newsletter production timelines, layout editorial functions, and distribution. Treasurer (3 year term) - The Treasurer is primarily responsible for providing fiscal guidance and advice to the organization and managing all on-going NWACUHO financial transactions and associated record keeping functions. The Treasurer prepares various reports on an on-going or as-needed basis including quarterly and annual financial reports and the annual proposed operating budget, as well as coordinating membership dues. Secretary (2 year term) - The Secretary is primarily responsible for maintaining the official records of the Association, including meeting minutes, membership list ings, directories, and other information. Product and Services Coordinator (2 year term) - The Product and Services Coordinator is primarily responsible for working with and acting as liaison for the numerous exhibitors and sponsors of the Association.

S t a t e a n d P r o v i n c i a l Representatives (2 year term) - The State and Provincial Representatives act as a liaison to members in their respective state or province, and work to represent the concerns and vo ice o f the Assoc ia t i on ’ s membership. Representatives also work closely with the President Elect on the annual conference program. Website Administrator (3 year term) T h e N W A C U H O W e b s i t e Administrator works to support the mission of NWACUHO by exploring, developing, and implementing var ious web-based serv ices, programs, and information to members of the NWACUHO association and executive board in a t ime ly fash ion th rough the NWACUHO website. Historian (1 year appointment) - this is a project based position that will focus on the following:

Creation of a brief celebratory video presentation for the 2012 Annual Conference.

Collection of oral histories from past officers of NWACUHO, many who will be in attendance at the 2012 annual conference.

Recreation, organization, and documentation of the Association’s history through the collection and review of existing documentation, interviews, and your creative detective work.

NWACHUO NEW MEMBER HANDBOOK Page 3

Meet the Executive Board NWACUHO is led by an Executive Committee consisting of the positions of President, President-Elect, Past- President, Secretary, Treasurer, Newsletter Editor, Product and Services Coordinator, Website Administrator and Provincial and State Representatives. All positions, except the Provincial and State Representatives which are appointed by the Executive Committee, are elected by the general membership. The following are the position descriptions of the NWACUHO leadership here to assist you:

Page 4: NWACUHO New Member Handbook 2012

Resources for New Members Membership in the Association provides a number of tangible benefits to individuals and institutions. These include periodic publications, conferences and workshops, opportunities to serve in leadership positions, involvement in standing committees, networking tools, and beyond. SOUNDINGS NEWSLETTER Soundings is the newsletter of NWACUHO, and probably the most visible of the Association’s membership benefits. It is published three times each year as a means to distribute information and ideas throughout the Association and to provide recognition to members for contributions that improve the management of student housing services. Members are encouraged to submit articles for publication in the newsletter. Writing for publications is a fantastic way to learn more about a topic, as well as an effective means to improve and perfect your written communication skills. Strong writing skills are critical and important in career advancement; no matter what the field. What better way to improve upon your skills than by writing about something of interest to you and the profession? Topics that always seem to be of interest to our readership include these subject areas: apartment housing, family housing, community, community, civility, diversity, legal issues, facility renovation and construction, fiscal management, gender issues, academics, research, staff recruitment and retention, living and learning environments, resident retention, roommate issues, student development, and technology. If you would like to submit an article for publication, please either contact or send an electronic file version to the NWACUHO Newsletter Editor. You will enjoy the experience and be the richer for having accomplished it! CONFERENCES AND WORKSHOPS NWACUHO provides several conferencing opportunities throughout the year where members have the ability to network, share information and ideas, and participate in regional business. The annual NWACUHO conference, typically held in February of each year, is the largest of the conferences. Central to the conference agendas are a wide range of participant-facilitated programming sessions and roundtables, keynote addresses, a growing job placement center, vendor exhibits, and several social events. During the remainder of the academic year, NWACUHO sponsors, often in cooperation with member institutions throughout the region, issue-specific workshops that apply to various areas of the profession. Announcements of these events are

distributed to members via e-mail, or through printed materials that are sent to the institution’s Chief Housing Officer.

MENTOR PROGRAM The Mentor Program is an outstanding opportunity for new professionals. The goal of the program is to connect new and veteran members of our Association. We would like you to consider being a part of it in the future! To be a Mentor, you need to have experience in your professional position, and be willing to serve in the role of a guide. To be a Telemachus, you simply need to be new to your area of responsibility and have the desire to connect with a regional veteran.

Page 4 NWACHUO NEW MEMBER HANDBOOK

Welcome all NWACUHO members.

NWACUHO is here to provide

information and ideas to support all of

our colleagues in this region. It is

important to recognize and encourage

everyone in the industry to participate

and benefit from professional

development and networking

opportunities that are offered. We are a

diverse community that benefits when

everyone shares their talents and

strengths. I am excited as the president

elect to extend an invitation to make

new friends, network with new

colleagues, and share ideas for the

benefit of everyone.

I am in my 18th year in University

Housing and New Student Programs at

Central Washington University as the

operations and marketing manager.

Over the years, NWACUHO has been

an excellent resource for me. I look

forward to seeing you at our annual

conference, reading about your

university and achievements in the

newsletter, and working with the

executive committee.

Elaine Ames, President

Operations and Marketing Manager

Central Washington University

Page 5: NWACUHO New Member Handbook 2012

Taskforces NWACUHO members are encouraged to join any of the four taskforces that meet

throughout the year to plan and develop new ways to serve the region and our

professionals. Contact the NWACUHO board if you are interested in serving on

one of the committees at [email protected].

COMMUNICATIONS TASKFROCE Provides content and means for communication throughout the region, beyond the

annual conference. This taskforce supports the efforts of Soundings, the website,

and other social media content.

Suggested outcomes of this taskforce include (but are not limited to):

Develop an interactive web-based version of the Soundings to augment the

printed and .pdf version four times per year

Produce monthly website content updates that engage the membership

Assist in the Association’s social media presence NEW PROFESSIONAL TASKFORCE Provides avenues for integration, growth, and professional development among

new professionals within the region.

Suggested outcomes of this taskforce include (but are not limited to):

Develop and implement a process for collecting contact info for new

professionals within the region and making an personal connection between

the Association and the new professional

Develop a brief module to be presented during fall staff trainings about

NWACUHO

Develop a NWACUHO new professional / experienced professional

mentorship program for rollout at the annual conference OUTREACH AND AFFILIATION TASKFORCE Assists in outreaching to special populations within our profession that are typically

underrepresented in program offerings, such as operations, facilities, international

education, etc. Engage in relationship building with partner and affiliated

associations to increase representation.

Suggested outcomes of this taskforce include (but are not limited to):

Generate content for the Soundings newsletter with a focus on areas such as

operations and facilities, international issues, and other non-traditional content.

Nurture partnerships with the regional APPA affiliate, PACURH, IACURH,

the regional NAFSA affiliate, and other associations to encourage cross-

attendance and representation

Develop and implement a plan to increase conference program offerings in

program areas beyond the scope of traditional residence life functions.

DRIVE-IN TASKFORCE Coordinates and supports the development of regional drive-in conferences that are

representative of a variety of geographical, topical, and experiential areas on an

annual basis.

Suggested outcomes of this taskforce include (but are not limited to):

Creation and updating of tools and resources to support institutions in hosting a

drive-in conference

Coordinate scheduling of regional drive-ins to ensure balance and consistency

on an annual basis

Solicit and encourage host institutions throughout the region to present

regional drive-ins covering a variety of states and provinces

Welcome to NWACUHO! I’m thrilled to

be the INCOMING President-Elect for

our wonderful Association. I’ve been

involved in varying capacities with

NWACUHO for the past five years and

have loved every minute of it! I

encourage you to take advantage of the

many opportunities to become involved—

from conference, to presentations, to the

case study competition, to task forces.

There are so many ways to connect with

colleagues and grow as a professional!

Please feel free to contact me or any of

the members of the executive board at any

time; that’s why we’re here and we can’t

wait to get to know you!

I currently serve as the Assistant Director

of Residence Life at the University of

Puget Sound. Before shifting into this

role, I worked at Puget Sound as a

Resident Director. As the AD, my

primary responsibilities include managing

housing operations and facilities,

facilitating housing placements, and

supervising a student staff that works with

our non-traditional housing. Prior to my

work at Puget Sound, I held positions in

Housing and Residence Life at the

University of the Pacific, San Jose State

University (as an ACUHO-I intern), and

Washington State University. I’m

originally from Washington and love this

region! In my spare time, you might find

me enjoying the beauty of the PNW

outdoors, watching a Mariners game,

running a half marathon, skydiving, rock

climbing, or spending time with family

and friends.

NWACHUO NEW MEMBER HANDBOOK Page 5

Kelly Ammendolia, President-Elect

Assistant Director of Residence Life

University of Puget Sound

Page 6: NWACUHO New Member Handbook 2012

FINANCIAL SUPPORT NWACUHO provides funding for various programs on a regional, national, and international level, including scholarships and reduced rates for conferences and professional development activities, publications, committee work, and recognition. The following is a short list of the many initiatives that are supported by NWACUHO monies: Reduced member registration rates for the annual NWACUHO regional

conference Contributions to the Northwest Residence Life Leadership Conference

(NWRLLC) Scholarship funding for attendees at the National Housing Training

Institute (NHTI) Funding for the “Best of the Northwest” program presentation at the

ACUHO-I annual conference Hosting of the NWACUHO Regional Reception at the ACUHO-I annual

conference Funding for publications such as the New Professionals Handbook Funding for NWACUHO website hosting, maintenance and upgrades Funding for regional, state, and provincial day and drive-in workshops Funding for Standing Committee work NETWORKING TOOLS A significant part of NWACUHO’s funding and leadership is directed toward a wide range of services designed to connect members to other professionals, as well as intra and inter-regional resources: Funding of the publication and mailing of the Soundings newsletter three

times per year Funding, research, publication and mailing of the NWACUHO Regional Directory on an annual basis On-line professional colleague database, available on the NWACUHO

website On-line library of files, programs, and training materials related to all

aspects of housing, available on the NWACUHO website In addition, NWACUHO and its member institutions maintain partnerships with vendor firms that offer a wide variety of products and services, and design ideas and innovations to improve the quality of life within student housing. These vendors frequently attend our annual conference, where an extensive exhibit fair is available for browsing by all conference attendees.

Hello to everyone out there in

NWACUHO-land! I am going into my 3rd

year as Treasurer for the Association. I,

like so many others who work in the

Northwest, am a transplant. I spent my

childhood in Chicago, Illinois, and went to

DePaul University where I studied History

and Political Science both with a Middle

Eastern Concentration. When it came time

to make that next leap, I decided that the

Northwest was where I wanted to be.

I worked as a Residential Education

Director at Washington State University

for three years. It was during my first year

at WSU that I got to experience my first

NWACUHO hosted by Oregon State

University, and I have not looked back

since. In 2007, I came to work at

Willamette University in Salem, Oregon

where I started out as an Area Coordinator

in the areas of Residence and Fraternity

Life. After a couple of years I moved up to

the positions of Coordinator of Purchasing

& Associate Director of Residential

Services. I am lucky enough to say since

coming to the NW in 2004, I have attended

every NWACUHO, with the exception of

the 2009 conference. In my spare time I

love reading, finance (how fitting for my

position of Treasurer), politics, tennis,

wine, running, and exploring the NW. You

can always feel free to e-mail me

[email protected] if you ever have

questions or want to chat!

NEED FUNDING? You can request funding for an initiative you wish to facilitate on an individual, institutional, or state/provincial level. Funding requests are voted on at NWACUHO Executive Committee meetings, which are typically held in February, May, and November. A written proposal should should be submitted to the Treasurer.

Page 6 NWACHUO NEW MEMBER HANDBOOK

Micheal K. Seraphin, Treasurer

Coordinator of Purchases &Associate

Director of Residential Services

Willamette University

Page 7: NWACUHO New Member Handbook 2012

THE DAVID B. STEPHEN AWARD The prestigious David B. Stephen Award recognizes a member of NWACUHO who, over their years of service, has provided outstanding contributions to our Association. David B. Stephen served this organization as President, Newsletter Editor, founder of the Northwest Training Institute (NWTI), and in many other capacities during his tenure in the region. Through this award, we wish to honor those who have contributed to NWACUHO in the same spirit. THE NWACUHO AWARD FOR EXCELLENCE IN SERVICE The NWACUHO Award fo r Excellence in Service is designed to a c k n o w l e d g e t h e o n g o i n g contributions of a professional in the region. The award will be given to a person who has, and continues to be, involved within the region, or whose service has, and continues to, better the region on a national or international level. T H E N W A C U H O N E W PROFESSIONAL SCHOLARSHIP The NWACUHO New Professional Scholarship is designed to make

part i c ipat ion in the annua l NWACUHO regional conference possible for graduate students or professionals with less than three years of experience who are interested in working in Housing and Residential Life. The award consists of a waiver of the registration fee, accommodat ions dur ing the conference, and reimbursement of travel expenses up to $300.00. The award will be given to one new professional each from a Canadian and American member institution, as selected by the NWACUHO Executive Committee. The recipients will be expected to present (or co-present) a program on a housing-related topic of their choosing during the conference as a condition of receiving the award. ACUHO-I NEW PROFESSIONAL SCHOLARSHIP Established in 2005, the ACUOHO-I New Professional Scholarship provides up to $1000 U.S. toward registration, hotel, meals, and transportation for the recipient to attend this years ACUHO-I annual conference. This scholarship opportunity is provided to encourage: Critical thinking around relevant

and important issues in the field Professional writing experience and practice Involvement in regional and professional organizations I n nova t i ve and c rea t i ve approaches to important issues Profess iona l deve lopment opportunities The ACUHO-I New Professionals Scholarship opportunity is available to those who meet the following eligibility requirements: No more then three years of

fulltime experience in the Housing & Residence Life career f ie ld. Undergraduate and graduate school experience is not counted in the “three year” limit requirement

Materials required: S u b m i t t e d l e t t e r o f

recommendation from supervisor Submitted paper on assigned

topic (1-3 pages) Submitted letter of interest: Why

is the scholarship important to the candidate?

ACUHO -I New P ro fess iona l Scholarship winners are announced at the NWACUHO annual conference and published in the Soundings regional newsletter.

NWACHUO NEW MEMBER HANDBOOK Page 7

Association Awards and Honors NWACUHO strives to recognize the achievements of its members through the annual presentation of special awards and scholarships to deserving honorees.

Hey there, NWACUHO members! I

love a good story. Have any? Get

involved this year by writing a

Housing-related article, research study,

ideas or musings that can be published

in an upcoming “Soundings” issues.

Contact me with any ideas or

suggestions at

[email protected].

Andrew K. Rogers, Newsletter Editor

Residence Life Coordinator,

Seattle Pacific University

Maria Bonifacio, Alaska

Representative. Associate Director

of Residence Life. University of

Alaska Anchorage

Hello! I am excited to be

representing the great state of Alaska

and the Yukon Territory! I love

living in Alaska, there are so many

interesting people to meet and

adventures to go on! My door is

always open. Come join me on an

escapade in Alaska!

Page 8: NWACUHO New Member Handbook 2012

Professional Development

NWACUHO supports several programs and organizations that provide its members with the opportunity to enhance their educational development, and intensify their programmatic, leadership, and advising skills: NATIONAL HOUSING TRAINING INSTITUTE (NHTI) Hosted annually by the University of Maryland at College Park, the National Housing Training Institute (NHTI), has accommodated over 350 attendees in the past twelve years. NHTI provides each participant with the opportunity to meet and interact with other colleagues, as well as develop a professional development plan. As the field of college and university housing evolves, the Institute seeks to provide housing professionals with the necessary skills and competencies to meet the current and future demands of the profession. More information is available on their website: www.resnet.umd.edu/nhti. RESIDENCE LIFE PROFESSIONAL ASSOCIATION (RLPA) Originating in the province of Alberta, Canada, this dynamic association has grown to include member institutions from Saskatchewan, British Columbia, and Montana. The purpose of RLPA is to provide a venue for residence life professionals to share information, to address regional issues, and to offer skill development for all members. The Association hosts a student leadership conference every September, supports the Alberta Student Services Conference in May, hosts professional development workshops in June, and holds general meetings in November and in March. For more information, visit their website at www.rlpa.ca. PACIFIC AFFILIATE OF COLLEGE AND UNIVERSITY RESIDENCE HALLS (PACURH) The National Association of College and University Residence Halls (NACURH) is the national umbrella association that is comprised of eight affiliate regions (the majority of NWACUHO member institutions are part of the Pacific Affiliate, or PACURH). The purpose of NACURH is to design and facilitate programs and informational services to promote the educational goals of residence hall students through discussion groups, seminars, and speakers at the annual national and regional conferences. NACURH is the largest student-run, non-profit organization in North America, and serves as a fantastic involvement and learning opportunity for Residence Hall Associations (RHA’s) across the United States and Canada. NACURH and PACURH also offer a wide array of resources and programming opportunities for professional advisors. If you are looking for information on how to get your Residence Hall Association involved in region, learn more on their website; www.nacurh.org.

Page 8 NWACHUO NEW MEMBER HANDBOOK

Hello! I have lived in Oregon all of my life

and love the NW. I can’t wait to get to

know you through NWACUHO. As the

website administrator, I deal with all things

web including our website nwacuho.org,

our social networks (Facebook & Twitter),

as well as work with online registration for

conferences and membership. If you have

questions, want to add anything to the

website, or have any feedback please let me

know.

Greetings! I am excited to be joining the

NWAUCHO Board! My first conference

was in Yakima in 2010, where I enjoyed

every minute getting to know other

professionals in the region by participating

in the case study competition, attending

socials, and sharing experiences in housing.

I’ve continued my involvement in the

region through writing for the Soundings,

presenting at conferences, and most recently

co-chairing the Drive-In Taskforce. No

matter what your interests are, time

commitment can be, or professional

background, there is a place for you to get

involved in NWACUHO! I look forward to

meeting you in Ashland, and mark your

calendars for NWAUCHO 2013 in Tacoma!

Pat Cunningham, Website Administrator

Complex Director, University of Oregon

Jenni Chadick, Secretary

Resident Director

University of Puget Sound

Page 9: NWACUHO New Member Handbook 2012

ACUHO-I STARS COLLEGE Initiated in 2003, the ACUHO-I STARS College is a precursor to the annual national conference, where forty current college sophomores and juniors interested in a career in housing enroll in an intensive two-day session with leaders from many areas of the field. Participants gain an understanding of a variety of topics in the housing profession, are paired with a mentor, and participate in programming sessions. Registration is available in January of each year. For more details and information, please refer to the ACUHO-I website at www.acuho-i.org ACUHO-I HOUSING INTERNSHIP PROGRAM Since 1977, ACUHO-I has coordinated the Housing Internship Program, which has allowed numerous host colleges and universities the opportunity to offer valuable opportunities to both undergraduate and graduate students to gain experience and insight at another institution and to gain a better appreciation of the housing professions. These internships are an excellent way for potential students interested in careers in housing and student affairs to get a glimpse into what it is really like, and it also benefits the host site with the new perspectives interns bring to the experience. More information is available at www.housinginternships-acuho-i.com.

NWACHUO NEW MEMBER HANDBOOK Page 9

Hello and I am excited to welcome you to the NWACUHO region. I have been involved in

NWACUHO for the past 4 years and it has been a truly rewarding experience. There are

many ways you can gain from the organization and I hope you take advantage of the ones

that will benefit you the most. For me personally, I have really enjoyed the opportunity to

serve on a task force. It has not only been an amazing way for me to meet people and get

connected to the association, it has also been an outstanding learning opportunity for me. So

don’t be afraid to jump in and start learning!

I am currently an Area Coordinator at Gonzaga University. This position is new for me this

year and entails supervising 2 professional RDs and one Grad-RD, overseeing programming

initiatives for upper division housing in apartments and houses on and off campus, advising

RHA, and overseeing RA selection and training. Before this position, I worked as an RD at

Gonzaga for three years. Prior to that I worked at the University of Wisconsin-Stout,

Washington State University, and I taught at a high school just north of Spokane for a year. I

grew up in the inland northwest and love the chance to be a part of this great region!

Greetings NWACUHO! I'm very excited to be serving Oregon and the region. A native of

Idaho, I've called Oregon home for seven years. I'm currently the Assistant Director of

Residential Education at Southern Oregon University in Ashland, OR, where I focus on

Conference Services, Family Housing, and project management. Before working at Southern

Oregon, I got my professional start at Oregon State University as a Resident Director.

This will be my second year on the board, and I'm really looking forward to working with our

members in Oregon and the region to better connect colleagues and support all of our

professional development. NWACUHO provides an amazing opportunity to make new

professional colleagues, friends, and lifelong connections. My involvement in NWACUHO has

played a significant part in my professional development and I hope we can work together over

the coming year through task forces, First Friday Webinar, the annual conference, or drive-in

conferences! If there is anything myself or the rest of the board can do to support you and your

professional development, do not hesitate to let us know!

Esther Gaines

Products and Services

Coordinator.

Area Coordinator,

Gonzaga University

Erik Elordi

Oregon State Representative,

Assistant Director of Family

Housing and Conference

Services,

Southern Oregon University

Page 10: NWACUHO New Member Handbook 2012

Recommended Reading List LEARNING Learning Reconsidered: A Campus-Wide Focus on the Student Experience Realizing the Educational Potential of Residence Halls, Charles Schroed-er and Phyllis Mabel Student Success in College: Creating Conditions That Matter, Elizabeth Witt, George Kuh, John Schuh, Jillian Kinzie Learner-Centered Teaching: Five Key Changes to Practice, MaryEllen Wei-mer PERCEPTION Blink: The Power of Thinking without Thinking, Malcolm Gladwell The Tipping Point: How Little Things Can Make a Big Difference, Malcolm Gladwell MENTORING Big Questions, Worthy Dreams: Mentoring Young Adults in Their Search for Meaning, Purpose, and Faith, Sharon Parks DIVERSITY What Makes Racial Diversity Work in Higher Education: Academic Lead-ers Describe Successful Models, F. Hale Multicultural Competence in Student Affairs (Jossey-Bass Higher and Adult Education Series), Raechele Pope, Amy Reynolds, John Miller The World Is Flat: A Brief History of the Twenty-First Century, Thomas L. Friedman Teaching for Diversity and Social Justice: A Sourcebook for Teachers and Trainers FINANCE Contemporary Financial Issues in Student Affairs: New Directions for Student Services #103), John Schuh Binge: What your college Student Won’t Tell You, Barrett Seaman FIRST YEAR EXPERIENCE Challenging and Supporting the First Year Student: A Handbook for Im-proving the First Year of College ORGANIZATIONAL BEHAVIOR Organizational Behavior: Foundations, Realities, and Challenges with CD-ROM and InfoTrac, Debra Nelson and James Campbell Rethinking Student Affairs Practice, Patrick Love and Sandra Estanek GOAL SETTING The Goal: A Process of Ongoing Improvement, Eliyahu M. Goldratt and Jeff Cox Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life, Spencer Johnson and Kenneth Blanchard

Page 10 NWACHUO NEW MEMBER HANDBOOK

When I became a Resident Life Facilitator,

my supervisor suggested that I attend a

NWACUHO conference. It was a wonderful

experience and I have attended every

conference since. NWACUHO has helped

me in my role as Residence Life Facilitator

at Lakeland College. By attending

conferences, I was able to network, share

resources, learn new skills and of course

have fun! I encourage you to become

involved too. Enjoy the conference and

don’t hesitate to ask questions!

Hello and welcome to NWACUHO! I am

excited to be representing beautiful British

Columbia within our professional family!

Being new to the region and to the profession,

NWACUHO provided me countless

opportunities for growth. Through First

Friday Webinars, the Annual Conference and

idea sharing with all the talented colleagues

across the region, the Association has really

helped me succeed in my endeavours. Over

the past year, I have been able to give back to

NWACUHO in my role as co-chair of the

Drive-In Taskforce and I have really enjoyed

the experience working closer to so many

fantastic people.

Judy Eyben, Alberta Representative

Residence Life Facilitator

Lakeland College

Lawrence Lam

British Columbia Provincial

Representative.

Residence Life Coordinator

University of Victoria

Page 11: NWACUHO New Member Handbook 2012

LEGAL ISSUES Law of Higher Education: A Comprehensive Guide to Legal Implications of Administrative Decision Making, William Kaplan and Barbara Lee The Rights and Responsibilities of the Modern University: Who As-sumes the Risks of College Life? Robert Bickle and Peter Lake LEADERSHIP The Leadership Challenge, James Kouzes and Barry Posner The 7 Habits of Highly Effective People, Stephen Covey GENERATIONAL Millennials Go To College, Neil Howe and William Strauss HISTORY American College and University: A History, Fredrick Rudolf COUNSELING Motivational Interviewing: Preparing People for Change, William Miller and Stephen Rollnick College of the Overwhelmed: The Campus Mental Health Crisis and What to Do about It, Richard Kadison and Thereasa DiGeronimo GENERAL STUDENT AFFAIRS BOOKS Student Development in College: Theory, Research, and Practice, Nancy Evans, DeAnna Forney, Florence Guito-Dibrito Handbook of Student Affairs Administration, Margaret Barr and Mary Desler Student Services: A Handbook for the Profession, 4th Edition, Susan Komives, Dudley Woodward Beginning Your Journey: A Guide for New Professionals in Student Affairs. M.J. Amey, L. M. Reesor, (Eds.) COMMUNICATION Verbal Judo: The Gentle Art of Persuasion, George Thompson and Jerry Jenkins

Read the conference agenda thoroughly, and select the sessions that will be most likely to improve your skills. Stay away from the sessions you could almost lead yourself, and "stretch" by hearing about topics you are not familiar with. Select with your fellow staff members so that you don’t overlap sessions and you can share what you learned with each other later.

Ask a more veteran professional colleague to become your conference buddy, so you can share what you learn. This collaboration will bring special benefits when you talk about presentations that only one of you attended.

Participate in the entire conference. You never know what good information you might miss by arriving late or leaving early.

When you attend conference parties, realize that potential employers might observe your behavior. You are not really "off duty. Take every opportunity to talk with people--all sorts of people, including attendees, presenters, conference coordinators, exhibit vendors, and so on.

Tactfully collect as many business cards as you can, so you can follow up with post cards, E-mails, etc. Become an active participant, asking questions and making comments. The topics will take on new life for you. Meet and thank individual who served on the conference planning committee. They deserve your compliments. Allow room in your luggage for the materials you collect during the conference. Not only will you gather things

in sessions, but you will also pick up little trinkets from exhibitors and you will need space for those items. Wear comfortable shoes. Period.

Tips for a Successful Conference Experience

NWACHUO NEW MEMBER HANDBOOK Page 11

Hello, NWACUHO! I’m going to be

working all year to piece together an

extensive account of our organization’s

history.

After attending my first NWACUHO

annual conference last year, I started

thinking of ways I could get involved and

contribute to my profession and my

regional organization. I hope that, as you

get to learn more about the region and

about the organization, you will want to

make that same commitment as well!

I’m excited for the opportunity to serve on

the NWACUHO Board. Over the past four

years as a professional in the region, I

have greatly valued the opportunities and

experiences afforded by NWACUHO. As

a new professional, attending and

presenting at the annual conference

provided valuable professional

development, helped me to form new

connections around the region and

rekindled professional relationships forged

during my undergraduate career.

NWACUHO has continually improved the

ways that members can engage with our

organization, and with momentum behind

us there are great opportunities to continue

to do more.

Michelle Primley-Benton

Washington Representative. Conduct

& Compliance Specialist.

University of Washington

Mike Bowers, Historian.

Area Coordinator.

Eastern Washington University

Page 12: NWACUHO New Member Handbook 2012

NWACUHO Enriching the Housing Profession

.

Save the date — February 3—5, 2013

We invite you to experience the urban heart of the south Puget Sound region as the Department of Residence Life at the University of Puget Sound hosts the NWACUHO 2013 annual conference in Tacoma, Washington! Our conference theme, "Fusing Passion with Purpose," represents elements of the unique and special artistry, culture, nature, and industry that Tacoma has to offer. Mark your calendars for February 3-5, 2013 and prepare to fuse and share your own passion and purpose within our work!

Join us for NWACUHO 2013

in Tacoma, Washington!