International Relations

The objective of IR delivery model is to ensure both country partners can deliver the promises

to give high quality experience for our custumers, IR delivery model is also to make sure our communication flow and to improve

the proccess of partnership.

“ ”

Goal LC Contribution Focus National

Delivery

221 - 250 UI, Bandung Localised IR 30% MC, 70% LC

Ad Hoc Matching

CEEDership

71 - 125 UNDIP, UGM, Surabaya, PM, UB and UA

Localised IR 50% MC, 50% LC

National Project and Adhoc

CEEDership (except UGM and PM) Local MM and National MM

31 - 70 UPNVY, Binus, UNS, UNHAS, Unila

100% IR provided by MC

National Project and Adhoc

Matching Mania Week

0 - 30 UMM, Unsoed, Unsri, PU and IPB

100% IR provided by MC

National Project and Adhoc

Matching Mania Week

Local Committee

Establish LC2LC Partnership Responsible to Match Local Project

Held Local Matching Mania

Member Committee

Establish EY2EY Partnership

Responsible to Match National Project

Held National Matching Mania

CEEDership for Direct Matching

IR Flow

LC Goals EY2EY

Establishment Communication

maintenance Matching

Experience Delivery

Partnership Evaluation

Promotion Support

LC Goals EY2EY

Establishment Communication

maintenance Matching

Experience Delivery

Partnership Evaluation

Promotion Support

We consider main partners the ones that have goal with us –more than 35 per peak. They require the most of attention and the full servicing.

With them we are following the flow

We inform the LCs as soon as a big partnership is established and include the country in the business proposal for selling.

Partners with the goals –less than 20 per peak are considered the small ones. On the planning stage our goal is to deliver them the partnership booklet with our timeline, issues and projects and set the RE goals, NPS goal, timeline and EP LEAD delivery. No additional agreements unless the other part will want to do it.

LC Goals EY2EY

Establishment Communication

maintenance Matching

Experience Delivery

Partnership Evaluation

Promotion Support

Goals of the LCs are set per peak, project and issue. For the goals more than 5 from one LC for one country –we facilitate LC2LC partnership.

LC Goals EY2EY

Establishment Communication

maintenance Matching

Experience Delivery

Partnership Evaluation

Promotion Support

LC2LC Regular Meeting

2x/ Month Raising Period

Tracking 1x/Week

Local IR newsletter

IR Newsletter 2x/Month

Regular Meeting

2x/ Month Raising Period

Tracking 1x/Week

Update IR Tracker

2x/ Week

LC Goals EY2EY

Establishment Communication

maintenance Matching

Experience Delivery

Partnership Evaluation

Promotion Support

National will make national project booklet

National only promote national project

National will create national campaign

National will track EP raising progress

LC will make local project booklet LC need to provide materials (poster, video, EP testimony)

LC will submit all of metrials to MC IR Drive

Local Committee

Member Committee

LC Goals EY2EY

Establishment Communication

maintenance Matching

Experience Delivery

Partnership Evaluation

Promotion Support

For the LCs who have LC2LC partnerships within the national partnership –we track through the emails to the LC VP iGCDP once every 2 weeks. We facilitate matching between Indonesia and our big partners by CEEDership, matching manias, facebook groups, etc. We facilitate matching between Indonesia and small partners by collecting the EP candidates and tracking the LCs contacting them. We track the LCs updating the TN search tool once every 2 weeks.

LC Goals EY2EY

Establishment Communication

maintenance Matching

Experience Delivery

Partnership Evaluation

Promotion Support

National/Local IPS

INTERN LEAD

Train the Trainer

Airport pick up and First day of work

PA/CAT/PDP for Intern

Micro Experience

Intern Buddy

Accomodation Provided

LC Goals EY2EY

Establishment Communication

maintenance Matching

Experience Delivery

Partnership Evaluation

Promotion Support

Regular Evaluation 1/Months

Middle Evaluation

End Evaluation At the 6thweek of the peak we

hold a chat with every country partner (small and big) to evaluate the goals delivery and negotiate about the future partnerships (coming back to the step 1 which is Partnership Establishment).

IR National Team

BINUS

EX

PA

NS

ION

UPNVY

PU

UMM

UNSRI

UNSOED

IPB

Na

tio

na

l Pro

ject

UNILA

ST

AR

T U

P

UNHAS

UNS Na

tpro

PMBS

SU

ST

AIN

AB

LE

UGM

UA

OP

TIM

ISE

D

GR

OW

TH

(G

IP) UB

UNDIP

SBY

BDG

MA

TU

RE

UI Adhoc

MCVP iGCDP

IR IR TL

IR LC

IR LC

BINUS

EX

PA

NS

ION

UPNVY

PU

UMM

UNSRI

UNSOED

IPB

2

UNILA

ST

AR

T U

P

UNHAS

UNS

4

PMBS

SU

ST

AIN

AB

LE

UGM

UA

OP

TIM

ISE

D

GR

OW

TH

(G

IP) UB

UNDIP

SBY

BDG

MA

TU

RE

UI 9

NatPro +

Adhoc

Na

tPro

2

4

4

TIMELINE OF IR EXECUTIVE

TN Open Promotion Matching

Week

Global Matching

Mania

SEA Matching Challenge

Evaluation

Maximum 2nd week of April

CEEDership

February-March

April- May

April- May

June 2nd Week

May 2nd Week

2X in April

IR SIMULATION

Effective Matching

Fast Response Follow the right Process Fix Selection Proccess

Tracking Entity Partners

MATCH ALL IN EXPA

Post Matched Management

Visa Support Webinar

Prearrival Questioner and Indemnity Form Logistic List Preparation

Sending Important Document EP Buddy and Hostfamily