november 7-8, 2013 • park plaza hotel • boston, ma · baskin robbins dilemma: the role of...

BOOT CAMP: THE INITIAL TRAINING AND INSTRUCTION GIVEN TO NEW RECRUITSBOOT CAMP: THE INITIAL TRAINING AND INSTRUCTION GIVEN TO NEW RECRUITS

November 7-8, 2013 • Park Plaza Hotel • BOSton, MA

PATHOLOG

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PATHOLOG

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apf 2013 pathology practice management boot camp

ABOUT THE AMERICAN PATHOLOGY FOUNDATION

The American Pathology Foundation (APF) is a professional society devoted to the business ofpathology. Founded in 1959, the Foundation focuses on providing quality educational programs,practice management resources and networking opportunities for its members. Each educationaltopic within the Foundation’s programs is carefully selected and developed to meet pathologists’and practice managers’ most current needs and provide them with practical management information for implementation within their practices

CONTINUING EDUCATIONPractice manager attendees at the APF’s 6th Annual Pathology Practice Management BootCamp can earn 10 credits towards the American Pathology Foundation’s Practice ManagerCertification (CPM). This certification encourages participation and educational excellence within the APFmembership through attendance at Foundation conferences and other programs focused on pathology businessand management education. For more information on the requirements to become an “APF CPM” – CertifiedPractice Manager, please contact the APF National Office.

This activity has been planned and implemented in accordance with the Essential Areas, Elements and Policiesof the Accreditation Council for Continuing Medical Education (ACCME) through the joint sponsorship of theAmerican Society for Clinical Pathology (ASCP) and the American Pathology Foundation (APF). ASCP is accreditedby the ACCME to provide continuing medical education for physicians. The ASCP designates this live educationalactivity for a maximum of 10 AMA PRA Category 1 Credits™. Physicians should only claim credit commensuratewith the extent of their participation in the activity.

Forms to claim credit for CPM and CME activities will be provided on site and can be returned to the Registration Desk at theconclusion of the program or may be mailed or faxed to the APF National Office. Certificates are mailed to participants.

AMERICAN PATHOLOGY FOUNDATION1540 South Coast Hwy., Suite 203 • Laguna Beach, CA 92651Phone: 877-993-9935 • Fax: 949-376-3456 • www.apfconnect.orgBrad Lund, Executive Director • Melissa Lord-Toof, Associate Director

A P F B O A R D M E M B E R S

Alfred W. Campbell, MD, President David C. Hoak, MD, Past PresidentKaren S. Thompson, MD, President Elect Krista L. Crews, CPA, Secretary - Treasurer

AP F P RO G R AM C OMM I T T E E

Lewis A. Hassell, MD, Program ChairKelli A. Chase, MD, MBA Alfred W. Campbell, MDRichard R. Ellis, MD Daniel J. Hanson, MDKeith J. Kaplan, MDJames J. Navin, MD Luke A. Perkocha, MDLarry J. Peterson

John A. Baci, MBASamuel K. Caughron, MDKelli A. Chase, MD, MBARyan M. Gill, MD, PhDLewis A. Hassell, MDGregory S. Henderson, MD, PhD

Keith J. Kaplan, MDJoseph D. Rondinelli, MBA Kelley W. Suskie, MHSAJared N. Schwartz, MD, PhDJill L. Zyrek, MD

AP F 2 0 13 BOOT CAM P D EVE LO PM ENT G ROU P

John Baci, MBA Krista Crews, CPA Joseph Rondinelli, MBAJason Baron, MD Stanette Kennebrew, MBA, JD Kelley Suskie, MHSA

november 7-8, 2013 • Park Plaza Hotel, Boston • Boston, MA

sCHEDULE AT A GLANCE

THURSDAY, NOVEMBER 7, 2013

7:00 – 8:00 am . . . . . . . . . . Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terrace A – Mezzanine Level

7:00 – 8:00 am . . . . . . . . . . Continental Breakfast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terrace A – Mezzanine Level

8:00 – 8:15 am . . . . . . . . . . Introduction and Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terrace B – Mezzanine Level Moderator: Lewis A. Hassell, MD, Program Chair, American Pathology Foundation,

Director of Anatomic Pathology, University of Oklahoma Health Science Center, Oklahoma City, OK

8:15 – 9:00 am . . . . . . . . . . 2013 Boot Camp Introductory Exercise Kelley Suskie, MHSA, Board of Directors, American Pathology Foundation,

Pathology Department Administrator, University of Arkansas Medical Sciences, Little Rock, AR

Learning Objectives: Describe and summarize your practice management experience and discussBoot Camp learning expectations • Distinguish different practice scenarios, issues and the pathologypractice management skills essential to each • Provide additional feedback to Boot Camp facultyon practice gaps via Q&A / discussion of each participant’s practice issues.

9:00 – 9:45 am . . . . . . . . . . Baskin Robbins Dilemma: The Role of Decision Making in Your Practice Michael Jones, MD, Chief of Pathology and Laboratory Medicine, Maine Medical Center,

Portland, ME

Learning Objectives: Understand pathology group structures and how those structures impactpractice decision-making • Review administrative functions that support a practice or corporation• Prepare attendees to function effectively within their own group practice, by understanding itsstructure compared to others.

9:45 – 10:00 am . . . . . . . . . Q&A with AM Speakers

10:00 – 10:15 am . . . . . . . . Morning Break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terrace A – Mezzanine Level

10:15 – 11:00 am . . . . . . . . Teambuilding Across Organizational Boundaries Lewis Hassell, MD, Program Chair, American Pathology Foundation, Director of Anatomic

Pathology, University of Oklahoma Health Science Center, Oklahoma City, OK

Learning Objectives: Explore several key traits of successful team builders, and recognize situationswhere team creation is required or desired • Identify a problem within your practice that couldbenefit from a cross-organizational approach to solution • Practice working through the “forming,storming, norming and performing” stages of team development on a simple problem.

11:00 – 11:45 am . . . . . . . . 2013 Pathology Practice HR Update – The Importance of Documentation Miriam Rosen, Esq., McDonald Hopkins LLC, Bloomfield Hills, MI

Learning Objectives: Gain a greater understanding of the importance of documentation asrelated to pathology practice human resource issues • Explore pertinent HR examples andcase studies to determine improvements that can be made within your own practice.

REGIsTER TODAY!

www.apfconnect.org


877-993-9935 • [email protected]

sCHEDULE AT A GLANCE

THURSDAY, NOVEMBER 7, 2013

11:45 am – 12:00 pm . . . . Q&A / Group Discussion with AM Speakers12:00 – 1:00 pm. . . . . . . . . Lunch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terrace A – Mezzanine Level

1:00 – 2:15 pm . . . . . . . . . . Implementing Change & Change Management as Pathology Leaders (Café Topic) Chris Newell, PsyD, Director of Learning and Development, Boston Children’s Hospital,

Boston, MA

Learning Objectives: Identify concepts for managing change in the pathology environmentbased on both the manager and team member's viewpoints • Review techniques and strategiesfor effective change management • Adopt the tools and methods of optimal change managementwithin your own practice.

2:15 – 2:30 pm . . . . . . . . . . Q&A with PM Speakers2:30 – 2:45 pm . . . . . . . . . . Afternoon Break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terrace A – Mezzanine Level

2:45 – 3:00 pm . . . . . . . . . . Shuttles from Park Plaza to Boston Children’s and Mass General

3:00 – 5:00 pm . . . . . . . . . . Tour of Laboratories

5:00 – 5:30 pm . . . . . . . . . . Shuttles from Boston Children’s and Mass General to Park Plaza

6:00 – 7:00 pm . . . . . . . . . . Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lobby Restaurant

FRIDAY, NOVEMBER 8, 2013

7:00 – 8:00 am . . . . . . . . . Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terrace A – Mezzanine Level

7:00 – 8:00 am . . . . . . . . . . Continental Breakfast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terrace A – Mezzanine Level

8:00 – 8:15 am . . . . . . . . . . Introduction / Overview from Previous Day . . . . . . . . . . . . Terrace B – Mezzanine Level Moderator: John Baci, MBA, Board of Directors, American Pathology Foundation,

Director of Pathology Administration, Boston Children’s Hospital, Boston, MA

8:15 – 9:00 am . . . . . . . . . Dashboarding the Lab for Financial Success Marty Lawlor, Director of Finance and Administration, University of Michigan,

Dept. of Pathology, Ann Arbor, MI

Learning Objectives: Identify the types of activities that should be monitored on your practicedashboard and what that information tells you about your practice • Review types of dash-boarding tools that are available for all sizes and types of practices • Convert informationgathered from dashboarding activities into actions that improve your practice.

9:00 – 9:45 am . . . . . . . . . . Managing Your Sales Efforts Efficiently by Exception Scott Rupnow, Director of Client Operations, ProPath, Dallas, TX

Learning Objectives: Learn how to effectively use a CRM system to standardize the recordingof sales activities • Recognize which CRM systems are available and effective for varying sizesand types of practice • Determine methods for evaluating practice sales activities, based ondata gathered from a CRM.


REGISTER ONLINE TODAY! WWW.APFCONNECT.ORG

FRIDAY, NOVEMBER 8, 2013

9:45 – 10:00 am . . . . . . . . . Q&A / Group Discussion with AM Speakers

10:00 – 10:15 am . . . . . . . Morning Break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terrace A – Mezzanine Level

10:15 – 11:00 am . . . . . . . . Laboratory Information Technology: Pitfalls and the Practical Knowledge to Avoid Them John Gilbertson, MD, Director of Pathology Informatics, and Jason Baron, MD,

Medical Director, Core Laboratory, Massachusetts General Hospital, Boston, MA

Learning Objectives: Understand how to assess the practice’s informatics needs and select infor-mation systems to help meet them • Explore common pitfalls that may occur during vendor negotiationand contracting for laboratory information systems • Appreciate the total costs of purchasing, imple-menting and maintaining a LIS • Strategize for effective system implementation, validation and main-tenance and consider options for leveraging systems to meet individual practice needs.

11:00 – 11:45 am . . . . . . . . Disaster Planning: Preparing Your Practice to Make the Best of a Bad Situation (Café Topic) Speaker To Be Announced

Learning Objectives: Consider how to approach disaster planning from an organizationalstandpoint—including types of scenarios to prepare for, command and control functions thatneed to be in place, and how to empower employees or team members to act successfullyin a disaster • Contribute experiences from various practice settings to improving disasterpreparedness • Plan or outline a disaster drill that could be used to implement or improve acurrent practice disaster plan.

11:45 am – 12:00 pm . . . . Q&A / Group Discussion with AM Speakers

12:00 – 1:00 pm . . . . . . . . Lunch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terrace A – Mezzanine Level

1:00 – 2:30 pm . . . . . . . . . . Compliance 101 – Building a Relationship with Legal Counsel

Joe Rondinelli, MBA, Rondinelli and Associates, Swedesboro, NJ, and Jane Pine Wood, Esq., McDonald Hopkins LLC, Dennis, MA

Learning Objectives: Review the history and fundamentals of compliance regulations, and lawswhich are pertinent to pathology practices • Embrace effective compliance practices and the willingnessto partner with internal compliance professionals and internal or external legal counsel to maintainoptimum compliance.

2:30 – 2:45 pm . . . . . . . . . . Afternoon Break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terrace A – Mezzanine Level

2:45 – 3:45 pm . . . . . . . . . . 2013 Pathology Regulatory and Legal Update Jane Pine Wood, Esq., McDonald Hopkins LLC, Dennis, MA

Learning Objectives: Consider current legal, regulatory and compliance issues for pathology andlaboratory • Identify and understand the potential and anticipated impacts of these issues uponthe practice of pathology.

3:45 – 4:00 pm . . . . . . . . . . Q&A / Discussion on Afternoon Session / Concluding Remarks


HOTEL INFORMATION

Park Plaza Hotel, Boston50 Park Plaza at Arlington St., Boston, MA 02116-3912Reservations: 800-225-2008 APF Group Room Rate: $179 per night plus tax, single/double occupancyGroup Rate available until: October 21, 2013

The Boston Park Plaza Hotel & Towers began construction in 1925 and its original site was once beachfrontproperty where British troops landed to embark for the 1775 Battle of Lexington. At the time of construction itwas the tallest building in Boston. Today, the luxurious Boston Park Plaza Hotel & Towers is located only 200 yardsfrom one of the nation's first public parks, Boston Common & Public Garden (founded in 1634 & 1837). ThePublic Garden, famous for its Swan Boats, was the inspiration for The Boston Park Plaza Hotel & Towers logo. Atone time, the Park Plaza was the largest independent hotel in all of New England and the 8th largest hotel in theworld. The Park Plaza is close to many Boston attractions; shopping on Newbury Street, Faneuil Hall Marketplace,the Theatre and Financial Districts, and many inspirational Boston landmarks and historical monuments.

PARK PLAZA BOSTON HOTEL FEATURES:• Three miles from Logan Airport• 941 guest rooms and 39 suites• Full-service concierge• Business center with fax and FedEx services• Fitness center• Valet and self-parking• Eight “on-property” restaurants and within easy walking distance of many others

ENJOYING THE BOSTON, MASSACHUSETTS AREAThe greater Boston area is a wonderful blend of stylish sophistication and historic New England charmwith plenty to see and do year round. You can easily uncover the city's past while enjoying its distinctivelymodern edge. Year round, Boston’s calendar is brimming with exceptional musical and theatrical productionsand annual performances, new exhibitions, and timeless favorites: walking or trolley tours, ethnic festivals,and festivals of food and wine.

A walk through the Public Garden is simply delightful. Boston Harbor offers a multitude of activities fromharbor cruises to whale watches out on the ocean to people-watching along HarborWalk. Explore thehidden gardens of Beacon Hill, the Isabella Stewart Gardner Museum, and Trinity Church. Sample award-winning cuisine at four-star restaurants or neighborhood bistros. Boston shops and galleries are invitingany time of year. There's history to be enjoyed, as well as the freshest local seafood.

You can root for the hometown or the opponent – just don't miss the opportunity to catch a sporting event inBoston. Whether it's a hat trick on the Garden ice or a walk-off home run at beloved Fenway Park – the thrill ofsimply being there is a must on a visit to Boston. The possibilities for your visit are endless!

GUEST ROOM FEATURES INCLUDE:• 24-hour room service• High-speed wireless internet access• New Simmons Beautyrest – pillowtop mattresses• Individual climate control• Keurig coffee makers• 32’ flatscreen TV

REGIsTER TODAY!www.apfconnect.org


CONFERENCE REGIsTRATION

AMERICAN PATHOLOGY FOUNDATION’S 5th ANNUAL PRACTICE MANAGEMENT BOOT CAMP NOVEMBER 7-8, 2013 • PARK PLAZA HOTEL, BOSTON • BOSTON, MA

Register online today at www.apfconnect.org or by calling toll-free 1-877-993-9935 ext. 202

Or, please mail or fax this completed form with full payment to:

• American Pathology Foundation: 1540 South Coast Hwy, Suite 203, Laguna Beach, CA 92651• Fax (949) 376-3456

(Please print clearly)

Full Name / Title (As you would like it shown on your name badge) ___________________________________________________________________________

Company Name _______________________________________________________________________________________________________

Address ______________________________________________________________________________________________________________

City _____________________________________________________________________ State __________ Zip ________________________

Telephone ( _________ ) ____________________________________ Fax ( __________ ) ________________________________________

Email Address ________________________________________________________________________________________________________

Emergency Contact Name / Phone: _________________________________________ ( ________ ) ________________________________

CONFERENCE REGISTRATION

APF Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $799. . . . . . . . . . $ ___________

Non-APF Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $899. . . . . . . . . . $ ___________

Resident Rate (proof of residency required with registration form) . . . . . . . . . $399. . . . . . . . . . $ ___________

Single Day Rate (please select one) � Nov. 7 or � Nov. 8 . . . . . . . . . . . . . . . $449. . . . . . . . . . $ ___________

Please Assist us in Planning by checking the information below:

� This is my first APF Conference �

� I am a new APF Member

I prefer to tour MGH � Boston Childrens’ � or both � during the Lab Tour portion of Boot Camp

� T-Shirt Size (circle one) S M L XL

� Special Needs, including dietary _______________________________________________________________________________

PAYMENT INFORMATION (Make checks payable to the “American Pathology Foundation”)

� Check # ________________ Amount Paid $ ________________

� Credit Card (check one) � American Express � Visa � MasterCard

Credit Card # _____________________________________________________________ Exp. Date ______________ CVV# _______

Print Name (as it appears on card) _______________________________________________________ Date __________________

Authorized Signature (required) __________________________________________________________ Date __________________

Cancellation Policy: Full refund, less a $100 processing fee, will be granted only if a written cancellation is received by APF by October 7, 2013.

APF PATHOLOGY PRACTICE MANAGERS

__BOOT CAMP - THE INITIAL INDOCTRINATION AND INSTRUCTION GIVEN TO NEW RECRUITS’

PATHOLOG

Y PRACTI

CE MANAG

EMENT

PATHOLOG

Y PRACTI

CE MANAG

EMENT

BOOT CAMP6thANNUA

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877-993-9935 ext. 202 • www.apfconnect.org

register today!Nov. 7-8, 2013 • Park Plaza Hotel • Boston, MA

PRINCIPALS

& PRACTIC

ES IN PATH

OLOGY MANA

GEMENT

Add on a Specialized Workshop Session!

NEWfor 2010


NEWfor 2010


NEWfor 2010

877-993-9935 EXT. 202 • [email protected] • WWW.APFCONNECT.ORG

BOOT CAMP

The APF 2014 Spring Conference is March 27-29 at the Aria, Las Vegas.

2014Spring Conference

March 27-29ARIA Resort & CasinoLas Vegas

See You There!

American Pathology Foundation

1540 South Coast Hwy, Suite 203

Laguna Beach, CA 92651

FUTURE APF EDUCATIONAL OPPORTUNITIEs

Please join us for the…

APF 2014 SPRING CONFERENCEMarch 27-29, 2014 • Aria Resort and Casino, Las Vegas, Nevada

november 7-8, 2013 • park plaza hotel • boston, ma · baskin robbins dilemma: the role of...

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