november 2014 a year of growth & success

2 GNAA NEWS & EVENTS

NEW LOOK - SAME GOLD STANDARDOur look might have changed but our gold standard remains the same. The NAA Click & Lease will continue to provide more than 16,000 communities of all types and sizes nationwide, with the most accurate, standardized and widely used lease across the nation. Continually reviewed and updated by NAA’s expert attorney network to ensure accuracy, the NAA Lease is designed for success and increased effectiveness. Its accompanying addenda are easy to use, state specific and customizable at the company and community level. With new leases being created every second, it’s no wonder more and more communities turn to us for their lease form needs.

CONTACT US AT 703.797.0651 TO LEARN MORE ABOUT THE NAA LEASE PROGRAM OR TO SCHEDEULE A WEBINAR

WWW.NAAHQ.ORG/LEASE

MAKE YOUR LEASING PROCESS EASIER with the TENNESSEE BLUE MOON LEASE!

Or visit www.bluemoon.com.

www.tnaptassoc.org www.nashvilleaptasn.org

What can you accomplish with a Tennessee Blue Moon Lease?

NEW LOOK - SAME GOLD STANDARDOur look might have changed but our gold standard remains the same. The NAA Click & Lease will continue to provide more than 16,000 communities of all types and sizes nationwide, with the most accurate, standardized and widely used lease across the nation. Continually reviewed and updated by NAA’s expert attorney network to ensure accuracy, the NAA Lease is designed for success and increased effectiveness. Its accompanying addenda are easy to use, state specific and customizable at the company and community level. With new leases being created every second, it’s no wonder more and more communities turn to us for their lease form needs.

CONTACT US AT 703.797.0651 TO LEARN MORE ABOUT THE NAA LEASE PROGRAM OR TO SCHEDEULE A WEBINAR

WWW.NAAHQ.ORG/LEASE

CONTENTSFeatures

Association News

GNAA NEWS & EVENTS NOVEMBER 20142 0 1 4 B o a rd o f D i r e c t o r sPRESIDENTTAMMY LEE, CAM

PRESIDENT ELECTSTACY GARCIA , CAM

VICE PRESIDENTDIANA ENGLISH, ARM

SECRETARY/TREASURERLISA SWICK , CAPS

IMMEDIATE PAST PRESIDENTSHELLEY JAMES, CAM

MANAGERS REPRESENTATIVESTACEY SPARKMAN

MAINTENANCE REPRESENTATIVEDIANE MASON

ASSOCIATES REPRESENTATIVETERRON MERCER

MANAGEMENT DIRECTORSKITT Y BARRYREBECCA BRITTSTEPHANIE BURNS, CAMJO ANNE CORBITT, CPMBROOK KEEN, HCCPANDREW KL AHN, CAMJUDITH STRONG, CAMZ AC WARDTAMMY WILLIAMSABBY WITTENMEIER

MAINTENANCE DIRECTORSJEFF BECKERRUST Y GUILLIAMS, CAMT II, CPO

ASSOCIATE DIRECTORSJACK ABERNATHY, CASJILL CARPENTER , CASJANELL MAYO, CASAMY LEONARD

MDHA REPRESENTATIVENORMAN DEEP

LEGAL ADVISORWES HALL

EXECUTIVE DIRECTORDIANE CARTER

EDUCATION & MEMBER SHIPSAR AH SMITH

STATISTICSCONNIE MORRIS

MARKETING, MEETINGS & EVENTSDANIEL SIRCY

DIRECTOR OF COMMUNICATIONS & MARKETINGJENNA W. WILLIS

ACTIVE PAST PRESIDENTSMARY BRADLEYBRAD CATHER , CPM, HCCP, SHCMKIRBY DAVISJACKSON DOWNEYFAYE ELLIS, CPMANDY GASS, ARMBARBARA HAYNESSHELLEY JAMES, CAMCHARI LEWIS, CAM, CAPSLINDA MASON, CAPSHAROLD MORRISNANCY MORRIS, ARMLINDA PAGE, CPM, ARMELLEN PARKERJUDY ROSE, CPM, ARMRITA WILKINSON, CPM, ARMJOYCE WOLFE, ARM

5 FEATURE ARTICLE From the President

8 IT’S THE LAW Access By Landlord When Consent Is Required

4 2014 GNAA AWARDS & INSTALLATION BANQUET Bright Lights Big City

9 EDUCATIONAL OPPORTUNITIES Investing In Your Future

10 2015 EDUCATION SCHEDULE Invest In Your Future

11 NEW MEMBERS Welcome!

14 CALENDAR Something Special Noted on the Calendar

15 MANAGERS NEWS October Meeting Highlights

16 ASSOCIATES NEWS King’s Daughters Day Home Annual Holiday Event Planning

18 MAINTENANCE NEWS October Meeting Highlights

19 MAINTENANCE MANIA Sponsored by HD Supply

22 MOMENTS WITH MAY The Adventures of May B. Knutts

8

About the CoverTAMMY LEE, CAM, RIVERSTONE RESIDENTIAL

Photo by Penny Rawls Photography

Register below & Fax to (615) 365-3571, email to [email protected] or call (615) 365-3047.

Name(s) _______________________________________________________________________________________________________________________________________________________________________________________Company/Property ________________________________________________________# of Tickets ______ # of Reserved Tables _______ Authorized by ________________________________ Date ______________Bill Account ____ Payment Enclosed ____ Payment due by event date.

Reservations are Required. Space is limited. No Refunds/Cancellations

Reserve Your Tables

or Tickets & Save the Date!

Saturday, November 22nd

5:00 p.m. Reception6:00 p.m. Banquet

Silver Tables: $1000 Preferential reserved table placement

10 tickets/seats $1000

Individual Tickets: $89

Black Tie Optional

Gold Sponsors:AT&T

Coinmach Laundry ServicesHD Supply

Wheeler, Inc.Windsor Redevelopment Corporation

Favor Sponsor:Law Office of Hall and Sitler

Photo Booth Sponsor:Volunteer Properties

Thank You 2014 Sponsors!Diamond Sponsor: Summit Property Restoration, LLC

Room Rate $208 plus tax ~ Code112214greaterna ~

Platinum Sponsor: L.I.C.R.A. - Nashville

GNAA NEWS & EVENTS 5

FEATURE ARTICLE

IN JANUARY OF 2013, the New York Times published an article touting Nashville as the “It City.” In March of 2014, Time magazine published an article calling Nashville “The South’s Red Hot Town.” GQ magazine referred to Nashville as “Nowville,” and Nashville has long been called “The Athens of the South.” I could go on and on, but suffice it to say, the rest of the world is acknowl-edging what we locals already knew—which is that we live in a city alive with economic advantages and strong Southern sensibilities. In other words, a good place to call home. I like to think that Nash-ville is cool and hip but still feels like a warm home-cooked meal. It’s that kind of good.

Nashville has been one of the top five fastest growing cities for several years running, and a good bit of that growth has occurred in the multi-family industry. A total of 4,476 apartment units have been completed in the Nashville MSA over the past two years. There are 8,992 units underway at this time, and the most astonish-

ing number I can report is 9,139, which is the number of units reported in speculative construc-tion. The record growth for Nashville calls for appropriate adaptation within the GNAA in order to remain a strong and relevant organization. To safeguard this revered 46-year-old asso-ciation, this year the Governance Committee comprised of Past Presidents and those widely considered to be the backbone of the organization began working to develop long-term goals and a succession plan.

With this record growth, the GNAA has evolved and adapted to the changing needs of the association and its members by launching several initiatives. Outreach has become paramount with the expansion of the MSA, so the GNAA has committed to hosting events in outlying areas, such as Murfreesboro and Clarksville, in order to make it easier for members in those areas to participate. Technology has also played an important role in the association staying relevant. The new GNAA website launched this year and is more user-friendly than the previ-ous site. The new website has created increased accessibility for members, making it easier to secure reservations for events, learn of sponsorship opportunities, and more. The GNAA team also recently started utilizing a text messaging program as a way to remind and/or notify mem-bers of upcoming events.

We are a healthy organization, one with strong ties to the community as evidenced by the efforts of the Community Service Committee and the membership. The GNAA gave time and money to support many worthy organizations during 2014 such as The Homeless Coalition, Nashville Rescue Mission – Women and Children’s campus and Kings Daughters Daycare, to name only a few. We care deeply about the education of our membership as shown by the con-tinued growth of the GNAA Education Conference; launched in 2012, it has grown exponen-tially and this year promises to be epic. We care deeply about the promotion of our associate membership. A good example of this would be the 2014 Trade Show, which was the largest in the history of the GNAA. We work in an industry worthy of being promoted as a viable career choice for young, hard-working, brilliant minds. This year the Governor issued a proclamation to the GNAA, proclaiming February as Apartment Careers Month in Tennessee. All of that said, I would say WE have had a successful 2014. It has been an honor and an absolute pleasure to serve as your 2014 President.

A Year of Growth and Success

BY TAMMY LEE, RIVERSTONE RESIDENTIAL


2014 Apartment Tour


FRANKLIN: A HISTORICALLY HIP DESTINATION


IT’S THE LAW

BY WES HALLLAW OFFICE OF HALL & SITLER

WHEN TENANTS LEASE THEIR APARTMENT HOME, they are being granted exclusive property and residential rights to the apart-ment. Even though they do not become the property owner, they do become the sole person to whom access is granted. During their ten-ancy, the landlord’s right to access is regulated according to the specific circumstances stated in the Landlord Tenant Act. This article and our next article will briefly discuss under what circumstances the landlord has an absolute right to enter the leased premises. Our next article will discuss when a landlord may enter without the tenant’s consent, but this article will discuss the conditions under which a landlord may enter only with the tenant’s consent.

The Landlord Tenant Act specifically requires, prior to entry, that the landlord gain the tenant’s consent in the following situations. Addi-tionally, the law does not allow the tenant to unreasonably withhold consent to enter, so long as access is being sought in order to do one of the following:

• Inspectthepremises;• Makenecessaryoragreedrepairs,decorations,alterations,orimprovements;• Supplynecessaryoragreedservices;or• Exhibitthepremisestoprospectiveoractualpurchasers,mortgagees,workersorcontractors.

In all these situations, written consent by the tenant would be ideal, but it would be very inefficient to maintain this policy. If written consent is not obtained, be sure to have procedures in place to document consent.

If entry is necessary due to a tenant’s request for maintenance or service, the documentation to support the landlord’s access will be the fact that the tenant has so requested. As stated above, be sure to either require that requests for service or maintenance be submitted to you in writing or document the tenant’s verbal request as soon as possible. Also, the documentation provided by online or email requests is very useful.

Our industry standard is that we give notice of entry for periodic preventive maintenance, regular inspec-tions, scheduled pest control, etc. While this advance notice is not consent, it does give the tenant the opportunity to refuse access to the premises.

If a landlord is trying to enter to show the premises to prospective or actual purchasers, mortgagees, workers, or contractors, we suggest that you get the tenant’s consent in writing. There are additional regu-lations when showing to prospective tenants. That right of entry and others that do not require the tenant’s consent will be discussed in the next article.

Be aware that your lease may restrict access beyond the statute. If your lease restricts your access or requires more notice, then you must comply with your lease and the law. If your lease gives you more access than allowed by statute, that additional access could be deemed to be invalid because the Uniform Residential Landlord and Tenant Act strictly prohibits lease terms that waive a tenant’s rights under the Act.

Remember, while a tenant cannot unreasonably withhold access from the landlord, his refusal does not give the landlord the right to force entry.

Access By Landlord When Consent Is Required


Investing In Your FutureSPACE IS LIMITED | RESERVATIONS ARE REQUIREDNO CANCELLATIONS | NO REFUNDS

EDUCATIONAL OPPORTUNITIES

T H A N K Y O U T O O U R 2 0 1 4 S P O N S O R S !

Low Income Tax Credit HousingNovember 20-21, 2014GNAA Training Room9:00 a.m. - 5:00 p.m.

Presented by: Karen Graham

Cost: $199Optional HCCP Testing: Additional $175

Fair Housing for Maintenance & ManagersDecember 11, 2014GNAA Training Room8:30 a.m. - 12:30 p.m.

Presented by: Angelita Fisher

Cost: $75

National Apartment Leasing Professional (NALP)January 13-15, 2015GNAA Training Room9:00 a.m. - 5:00 p.m.

Presented by: Kitty Barry

Cost: $599Scholarship Deadline: Dec. 15, 2014

2015 Education Schedule Make sure to attend these educational courses offered by GNAA.

Course Dates Member Cost

National Apartment Leasing Professional* (NALP®) January 13-15 $599

Breakfast Bites: Marketing Magic January 27 $40

2015 Education Conference: Get 4 CEC’s in one day! Featuring: Cindy Kubica, Coach Micheal Burt, Mark Cukro, Susan Sherfield, Pattie Woods and Mila Grigg

March 12

$195 HVAC Hands-On Training Low Voltage, Electrical Controls & Diagrams March 24

$120

Certified Pool Operator* (CPO®) April 9-10 $350

Reputation Management & Marketing Outreach April 28 $165

HVAC/EPA Certification May 5 $99

Breakfast Bites: Topic to be announced May 27 $40

HVAC Hands-On Training Refrigerant Charging and Troubleshooting June 24

$120

HVAC/EPA Certification July 21 $99

2015 Legal Seminar August 14 $145

Leasing Boot Camp August 25 $75

Breakfast Bites: Topic to be announced September 10 $40

Certified Apartment Manager (CAM®) Certified Apartment Supplier (CAS®)

September 15-17 October 27-29

CAM $850 CAS $600

Preventative Maintenance October 8 $45

Certified Apartment Portfolio Supervisor (CAPS®) November 9-13 $1,400

Maintenance for Managers November 19 $80

Fair Housing for Maintenance & Managers December 10 $85

Don't have the staff coverage to attend as much off-site training as you'd like? Looking for a way to provide quality training to your employees on a tight budget? GNAA's Online University programs are the ideal solution!

www.nashvilleaptasn.org * Scholarship is available for the CPO, NALP, and CAM certification courses

For more information, or non-member prices, call the GNAA office at 615-365-3047

or download a registration form from our website at www.nashvilleaptasn.org

Registration must be made for each class. Space is limited. Schedule & pricing subject to change.


NEW MEMBERS

APARTMENT COMMUNITIES Artisan on 18thKenneth Jackson, Malcolm Eller819 18th Ave. S.Nashville, TN 37203153 apartment [email protected] Residential

Crosswinds CondosMichael Penvel808 Leeville Pk.Lebanon, TN 37090216 homes615-444-0003FAX [email protected] Owned

Dallas EllistonMarita Buckles2110 Elliston Pl.Nashville, TN 37203105 apartment homes615-988-9515FAX [email protected] Partners, LLC

The Estates at BrentwoodBridget McClarin570 Church St. E.Brentwood, TN 37027254 apartment homes615-370-0307FAX [email protected] Residential

Highland CoveKristi Sutton714 Due West Ave. N.Madison, TN 37115206 apartment homes615-868-6488FAX [email protected] Management

Tapestry at Brentwood Town Center Alissa Bolema400 Centerview Dr.Brentwood, TN 37027393 apartment [email protected] Partners, Inc.

educate inspiremotivate

March 12, 2015Omni Nashville Hotel250 Fifth Avenue SouthNashville, TN 37203Registration 8:30 a.m.Conference 9:30 a.m. until 4:00 p.m.

$195.00 per personCoffee Break and Lunch Included

5 Continuing Education Credits

2015 EDUCATION CONFERENCE

GREATER NASHVILLE APARTMENT ASSOCIATION

Register at www.nashvilleaptasn.org or call (615) 365-3047.

Election Night

655 N. Main Street • Goodlettsville, TN 37072phone 615.873.4631 • fax 615.873.4634 • [email protected]

Restoring Nashville’s Multifamily One Community at a Time

2015 Board of Directors

Best Costume Winner Scariest Costume Winner

Most Original Costume Winner

Greatest Group Costume Winner

CONGRATULATIONS to the Greater Nashville Apartment Association 2015 Officers & Board of Directors to be installed on November 22 at the GNAA Awards & Installation Banquet!

president Stacy Garcia, NTS Development Company president elect Diana English, HND Management vice president Lisa Swick, Bell Partners, Inc. secretary/treasurer Andrew Klahn, Elmington Property Mgmt. management directors Rebecca Britt, Biltmore Place Tracey Crowe, Blackstone/Lee Lisa Julien, Windsor Park Malinda Pearson, Elmington Property Mgmt. Stacey Sparkman, Bell Franklin Gateway associate director Dwayne Rawls, Wheeler, Inc. manager’s representative Brigitte Byron, Brentwood Station associate representative Brittany Crumby, CAPRO maintenance director Rusty Guilliams, Oakwell Farms maintenance representative Diane Mason, 1505 Demonbreun

immediate past president Tammy Lee, CAM, Riverstone Residential (2014)

past presidents Shelley James, CAM, Riverstone Residential (2013); Linda Mason, CAPS, Continental Property Management, LLC (2010); Chari Lewis, CAM, CAPS, Lincoln Property Company (2009); Brad Cather, CPM, HCCP, SCHM, Lighthouse Property Management Group, LLC (2008); Mary Bradley, Arlington Properties (2007); Linda Page, CPM, Stewart’s Ferry (1998, 2005); Ellen Parker, Brookside Properties (2004); Rita Wilkinson, CPM, ARM, The Preserve at Brentwood (2003); Kirby Davis, Freeman Webb Companies (2002); Barbara Haynes (2000); Andy Gass, ARM, Timmons Properties (1997); Nancy Morris, ARM, Freeman Webb Companies (1996); Joyce Wolfe, ARM, Apartment Finder of Nashville (1995); Faye Ellis, CPM, Institute of Real Estate Management Greater Nashville (1991); Harold Morris, CPM (1990); Jackson Downey, Downey Management Co. (1984)


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SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY

29

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*at GNAA office

CAMT Designation Course*, 8am - 4:30pm

NASHVILLE

. . . a turn key company thatcan fit all of your property needs.

CARPET CLEANING HOUSECLEANING PAINT/DRYWALL

F U L L S E R V I C E C O M P A N Y - Restorat ion Company ( Fi r e, Wa t e r, W i n d, S m o ke D a m a g e,

M o l d Re m e d i a t i o n , B i o - H a z a r d Wa s t e C l e a n u p / D i s p o s a l ) as wel l as a Turn Key Ser vice for your ever yday needs.

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N A S H V I L L E , T N 3 7 2 1 7

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Associates Luncheon*11:30am

Veterans Day

Budget & Finance Committee*11am

Maintenance Committee*10:30am

Membership Connection*11:30am

Low Income Housing Tax Credit Seminar*9am - 5pm

Statistics Committee*8:45am

2014 GNAA Awards & Installation BanquetOmni HotelDowntown Nashville

Board of Directors*10am

Thanksgiving DayOFFICE CLOSED

OFFICE CLOSED

Daylight Saving Time Ends

novemberMEC Luncheon*

Banquet Committee*9am

Communications Committee*10am

NAA Assembly of Delegates


MANAGERS NEWS OCTOBER MEETING HIGHLIGHTS

2014 CAM STUDENTS DIAMOND AWARD LUNCHEON

Dan, Hermitage Lighting & Appliance Gallery

Dan, Hermitage Lighting & Appliance Gallery; Rebecca, Biltmore Place

Sarah, GNAA; Stacey, Bell Franklin Gateway

Brent, Renovia; Mytch, Oakwell Farms

David, Twenty & Grand; Ryan, Quality Exteriors; Erick, Bradford Woods

Annie, Sharp & Robbins; Ashley, Mission Hickory Highlands

Dwayne, Wheeler, Inc.; Diana, HND Realty

Betty, Ghertner & Co.; Gail, Reliable Roofing , Construction & Repair Services, Inc.


King’s Daughters Day Home Annual Holiday Event Planning

When: WEDNESDAY, NOVEMBER 5 | 11 :30 A.M.

Where: HERMITAGE HOUSE SMORGASBORD 3131 LEBANON ROAD | HERMITAGE, TN 37076 | 615.883.9525

Cost: $20 PER PERSON

Presented by: DIANA ENGLISH, HND REALTY, LLC

Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to [email protected]. Reservation forms can be obtained at our website, www.nashvilleaptasn.org/events.Associate members will be required to pay $20 at the door. RESERVATIONS MUST BE MADE.Any reservations not cancelled 3 days prior to the event will also be billed to your account.

ASSOCIATES NEWS NOVEMBER LUNCHEON


ASSOCIATES NEWS OCTOBER MEETING HIGHLIGHTS

Erick, Bradford Woods; Tracey, Blackstone/Lee Debbie, Gail & Shirley, Reliable Roofing , Construction & Repair Services, Inc.

Rebecca, Biltmore Place; David, Twenty & Grand

Jack, Affiliated Creditors, Inc.; Brent, Renovia Diane, 1505 Demonbreun; Andy, Restorations by Roof Roof Joyce, Apartment Finder; Diana, HND Realty, LLC

Melissa, Bell Historic Franklin; Stacey; Bell Franklin Gateway

Chris, CORT; Brooke, Restorations by Roof Roof; Shirley, Reliable Roofing , Construction & Repair Services, Inc.; Andrew, Elmington Property Management; Brent, Renovia

Mark, Apartments.com; Kelly, BG Staffing

Marisa, MM Promotions; Gail & Mark; Reliable Roofing , Construction & Repair Services, Inc.; Glinda, The Law Office of Hall & Sitler; Debbie, Eddie & Jeff; Reliable Roofing , Construction & Repair Services, Inc.

Tracey, Blackstone/Lee; Bret, The Cumberland


MAINTENANCE NEWS OCTOBER MEETING HIGHLIGHTS

Featured Management Company: RAM Partners, LLCJudith, David, Carrie & Thomas

Timmy & Chris, Lincoya Bay; Bobby, Sheffield Heights

Josh, A-1 Concrete Leveling , LLC; CJ, Twenty & Grand

Kent, Creekstone; Annie & Jere, Sharp & Robbins Construction; Willard, Biltmore Place

Ron, Biltmore Place; BJ, Sherwin Williams Flooring

Rene, Villages of Meadowood; Bryant, Lenore Gardens; Darien, Design Works

Sammy, Burning Tree; Jeff, Reliable Roofing , Construction & Services, Inc.; Perry, Paddock Place


MAINTENANCE MANIA! Hosted by the Greater Nashville Apartment Association

Friday, January 23, 2015Location: Al Menah Shriners Center Nashville

1:00 p.m. Competitor Registration / Practice Time: 1:30 p.m. 2:30 p.m. Shotgun Start & General Admission / Awards follow CompetitionCompetition Cost: $25 per person / Cheer on Your Team: $20 per person

8 challenges for our competitors!• AO Smith Water Heater Installation • CFG/Moen Faucet Installation• Fluidmaster Duo Flush Toilet Conversion • Frigidaire Icemaker Installation• Kiddie Fire & Carbon Monoxide Safety Installation • Kwikset Key Control Deadbolt Test• Seasons Ceiling Fan Installation • Motorola & Niagara Conservation Race Car Competition

Call GNAA at (615) 365-3047 to register your team!!

What is Maintenance Mania?A competition in which apartment pros like you from around the country face maintenance-focused challenges that test their skills and knowledge!

& Sponsored by

P R O F E S S I O N A L S E R V I C E W I T H A P E R S O N A L T O U C H

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Before you get going on your remodel, Get A Grip. Call us today!

24/48Service24/48Service

COMMUNITY SERVICE

Community Service donates gift cards to Hickory Trace displaced residents.

Community Service contributes $2,370 to How’s Nashville.


The PulseASSOCIATES APPRECIATION


Moments With May

“Correct me if I’m wrong, but isn’t that ‘No Shave November’ kind of a guy thing?”

CONSTRUCTIONAND

REPAIR SERVICE, INC.

Locally Owned and Operated Since 1990

Commercial • Industrial • ResidentialFree inspection, consultation and recommendation

Nashville: 615-333-3653Fax: 615-333-6245Murfreesboro: 615-895-7042

399 Haywood LaneNashville, TN 37211

w w w . r e l i a b l e r o o f i n g . n e t

Eddie M. Patterson, Owner

Law Office

M. Wesley Hall III

Eric W. Sitler

of counsel

Nathan C. LybargerThomas Patrick Wall III

Charlotte L. Rhodes

223 Madison Street • Suite 212 • Madison, TN 37115

615 .868 .4101 • Fax 615 .868 .3893

Are you in need of a REPLACEMENTwhile your leasing agent is on vacation?

Are you in the PROCESS OF HIRING and find yourself short-handed?

Is your leasing agent OUT OF THE OFFICEdue to sickness or a long-term leave?

APARTMENT STAFFINGC A N H E L P Y O U

We have several highly experienced leasing consultants, assistant managers, managers, maintenance personnel and groundskeepers available for temporary and permanent full-time and part-time positions in the Metro Nashville area.

We carefully screen our applicants to meet the needs of each individual apartment community. Our goal is to help you and your property function smoothly, organized and pro�tably during this time.

Short or Long Term Temporary PlacementPermanent Full Time Placement • Shopping Services

100% Satisfaction Guaranteed

399-4747 fax 399-0888

Monday-Friday 9-6DEE HARDING

Owner


Hello, everyone! 2014 has been quite the year for me! After being in property management for over a decade, I moved to Nashville to work on the vendor

side of the business. I have truly enjoyed building relationships,

both professional and personal, while working for CORT. Recently, I’ve made an exciting transition as the new Business Development Representative for Roof Roof. I am looking forward to working with the Roof Roof team and to continue building long-lasting relationships within the apartment industry. I want to thank everyone for your business and support!

Brooke Delgado

Full Service Roofing Contractor

Full Service General Contractor

Exterior Renovations

24 Hour EmergencyResponse

Insurance Restorations

Water Restoration

Fire Restoration

Storm Damage Clean Up

Capital Improvements

www.RoofRoof.com615-848-0055

[email protected]

MOVERS & SHAKERS

Carter Realty Advisors, LLCChristopher Carter, CPA, has joined Carter Realty Advisors, LLC, which self-manages its own real estate portfolio. They are headquartered in Mt. Juliet, Tennessee. Christopher will serve as the company’s Chief Financial Officer and will also work to develop new real estate

opportunities. He will be working with his father, Henry Carter,

CPM, CAPS. Henry has been a member of the Apart-ment Association for 30 years. He is very excited about having Chris on board. He looks forward to the new ideas and the enthusiasm that the younger generation brings to the table.

Chris received his BBA from Middle Tennessee State University. He then obtained his MBA from Belmont University, then earned his CPA designation while work-ing for Crowe Horwath, LLP, a large national accounting firm.

Chris is married to Chelsea Carter. He is a member of various professional associations. Chris and Chel-sea make their home in Nashville, Tennessee.

Elmington Property ManagementJenny McClain has joined Elmington Property Man-agement as Director of Marketing and Web Services. Marketing maven by day, devoted wife, mother, and work-a-holic by night, Jenny has enjoyed a success-ful career in the multifamily business for over 16 years. She began in 1998 as a property manager in Mt. Juliet, TN. She crossed over to the vendor side in 2002 as the

apartment account executive for The Tennessean and Apartments.com. In 2006, Jenny was offered a sweet deal with Apartment Guide where she spent over eight years providing print and digital marketing solutions for her clients as well as a wide variety of leasing/marketing seminars, onsite training and market research. She has served on the board of directors for GNAA and has been honored as their Associ-ate of the Year and Volunteer of the Year twice. Jenny will lead all of Elmington’s marketing efforts including branding, communications, advertising, websites, training programs and more. She graduated with honors and a marketing degree from Belmont University, despite large parking fines. In addition to her passion for marketing and multifamily, Jenny is also a great lifeline for movie/music trivia, loves a good antique fur-niture store, and is crazy about her husband of 12 years, Jay, and their two daughters, Olivia and Mackenzie.

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november 2014 a year of growth & success

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