new technology adoption

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    New Technology AdoptionNew Technology Adoption

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    Presentation Outline

    Introduction

    Need for a selection of Technology

    Viability of the Technology

    Selection of the Technology

    Need for employee trainingTiming for introduction a technology ( Life cycle)

    Co-ordination among various departments

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    New Technology Adoption

    What is it

    A. Adaptation v/s AdoptionB. Adoption of technology refers to the actual acquisition and

    eventual utilization of a technological product.

    What it isntA.Technology is not simply adopted by acquisition of a

    technological product and no actual usage is put in to it. E.g.purchasing as mobile phone and not utilizing all its availabletechnological capabilities such as PIM, Internet, Email etc

    Factors influencing technology adoptionA.Use & User

    B.The process of adoptionC.The process of diffusion

    1.Innovation

    2.Imitation

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    Need for a selection of Technology

    Factors of general

    relevanceA. Technical factors

    1.Demand

    2.Capital Cost

    3.Extension Capacity

    4.Compatibility withnorms & legalframework

    5.Compatibility withexisting system

    6.Comparativeadvantages

    7.Technical skillsneeded with, oroutside the community

    Factors specifically relevant to O&M

    A. Technical Factors

    1.Dependence on fuel, power, chemicals

    2.Quality & durability of material

    3.Availability of spare parts & raw material

    4.O&M requirements

    5.Compatibility with users expectations andpreferences ( both men & women)

    6.Availability of trained personnel within thecommunity

    7.Availability of skilled / expert manpowerfor maintenance

    8.Potential for local manufacturing

    9.Potential for standardization

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    Need for a selection of Technology

    Factors of general

    relevanceB. Environmental factors

    1. Availability & accessibility &reliability

    2. Seasonal variations

    3. Quality and treatment

    4. Source protection5. Risk of negative

    environmental impact

    C. Institutional factors

    1. Legal & Regulatoryframework

    2. National strategy3. Support from government,

    NGOs etc

    4. Transferring know-how

    Factors specifically relevant to

    O&MB. Environmental factors

    1. Implication of treatment &protection

    2. Alternate source

    3. O & M implications

    C. Institutional factors

    1. Role of different stakeholdersand ability/willingness to takeresponsibility for O&M

    2. Availability of local artisans

    3. Potential involvement of private

    sector4. Training and follow up

    5. Skill requirement

    6. Monitoring

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    Need for a selection of Technology

    Factors of general

    relevanceD. Community &

    managerial factors

    1. Local economy

    2. Living pattern &population growth

    3. Living standards &gender balance

    E. Financial factors

    1. Capital costs

    2. Budget allocations &

    subsidy policy3. Financial participation

    of users

    4. Local economy

    Factors specifically relevant to

    O&MD. Community & managerial factors

    1. Capacity of the organization

    2. Ownership

    3. Technical skill

    E. Financial factors

    1. Ability & willingness to pay

    2. Level of recurrent costs

    3. Cost of spare parts & theiraccessibility

    4. Payment & cost recovery system5. Financial management capacity

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    Viability of the Technology

    Viability is a measure of how long a technical component is likely tomeet your needs before it becomes obsolete.

    A. All technology tends to get out of date and needs to be upgrade from time-to-time. The technology becomes obsolete when it no longer works with thetechnology around it and can not easily be upgraded.

    B. Viability partly depends on how easy and cheap it is to upgrade to thelatest versions. It is hard to keep up with latest versions if new versions areincompatible, or if the supplier charges additional license fees for the newversions.

    C. The main factors affecting viability are:1. Supplier size. Large, well-established suppliers have the resources to keep

    products up-to-date.

    2. User base. Products with a large user base are likely to remain viable.

    3. Competitive pressures. Many technically good products have failed because theyhave been outcompeted.

    4. Use of established industry standards. If products use established industrystandards, then it is relatively easy to replace them with other products.

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    Viability of the Technology

    Management tips

    A. Priority - Put a high priority on selecting technology that is likely tobe around for many years.

    B. Suppliers track record - Examine suppliers' track records on ease ofupgrades. Some of the largest suppliers have the worst trackrecords on ease of upgrade.

    C. Standards - Look for products that follow established industrystandards. Make sure you keep to the standards and do not useproprietary extensions.

    D. If you need to select a niche product that may not be viable for thelong term, consider and manage the risks.

    E. Remember that viability is as much about your management of thetechnology. If you do not keep up-to-date with versions, or if youuse proprietary extensions, the product will become obsolete

    faster.

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    Selection of the Technology

    Improves customer experience & satisfaction

    Optimizes costs by eliminating wastes

    Optimizes processes for Process Excellence therebyimproving productivity

    Gain scalability for leaping to next level of maturity

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    Need for employee training

    Highly relevant to Operations & Maintenance (O&M)

    A. Ownership

    B. Availability of trained local personnel

    C. Availability of skilled / expert manpower formaintenance

    D. Training and follow upE. Technical Skill requirement

    F. Monitoring & controlling

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    Timing for introduction a technology ( Lifecycle)

    The Early Market

    The Chasm

    The Bowling Alley

    The Tornado

    Main Street End of life

    TIME

    RATE

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    Timing for introduction a technology (Lifecycle)

    Innovators

    Technology enthusiasts who are fundamentally committedto new technology on the grounds that sooner or latterit will improve their lives.

    Early Adopters -

    Visionaries and entrepreneurs in business and governmentwho want to use the innovation to make a break with

    the past and start an entirely new future. Early Majority -

    Pragmatists who make up the bulk of all technologyinfrastructure purchases; their purchasing behavior isbased on evolution rather than revolution and they buy

    only when there is a proven track record of usefulproductivity improvement

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    Timing for introduction a technology ( Lifecycle)

    Later Majority

    Conservatives who are very price sensitiveand pessimistic about the added value ofthe product; they buy only when technologyhas been simplified and commoditized

    Laggards

    Skeptics who are not really potentialcustomers; goal is not to sell to them, butsell around their constant criticism

    Entrepreneurs make things happen

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    Timing for introduction a technology

    Sometimes it is worthwhile to wait and see and not

    adopt immediately when benefits of technologyexceed costs.

    Cost of technology may decline over time. You shouldwait if the reduction in technology cost> than thecost of waiting.

    When a technology has uncertain irreversibleoutcomes- waiting to learn more is prudent.

    Waiting prevent the opportunity of learning andimproving a technology- the gains from waitingshould be compared to the costs.

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    Co-ordination among variousdepartments

    New Technology

    Finalization

    Marketing / Business

    Development

    New Technology

    Implementation

    Project Department

    R&D / Technology

    Transfer

    External Agencies

    Technical /

    Technology

    Team

    Operations

    Finance Safety, Health,

    Environment

    EngineeringLegal /

    Statutory

    Supply Chain

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    Thank YouThank You