new developments in program management
TRANSCRIPT
2 © Michel Thiry, 2017
The Cultural Evolution of PgM
1. Rise of agility and effect on PgM
2. Alignment of main PgM standards
3. Integration of PgM in the organisation
4. Distinction between projects and programs
5. Management of change as key aspect of PgM
4 © Michel Thiry, 2017
Agile concepts push boundaries
Programs
Likely Unlikely Unknowable
Predictability of Outcome(Degree of Uncertainty/Turbulence)
Agre
ed
Negotiate
dE
merg
ent
Co
nverg
en
ce o
f O
bje
cti
ves
(De
gre
e o
f A
mb
igu
ity/C
om
ple
xity)
ProjectsCurrent range
of organisational
culture
5 © Michel Thiry, 2017
Agile and Programs share…
Simple governance systems: minimal bureaucracy; regular
decision meetings with all key stakeholders present.
Iterative evolution: constantly realigned, based on measured
results to ensure they deliver stakeholder value.
Representation: stakeholder engagement and team
empowerment
Emergent strategy: series of mutually reinforcing decisions
forming a coherent whole
7 © Michel Thiry, 2017
Main PgM standards
First time since the mid-nineties that
all the standards agree that programs are:
more complex than projects
require a cyclic life cycle
a means to execute strategic objectives
8 © Michel Thiry, 2017
Program Management Standards
Set of methods to
manage the delivery of
business benefits
through capabilities
Guide to manage the
delivery of agreed
benefits through sets of
activities and functions
Integration management
to implement business
strategy and create value
in dynamic complexity
10 © Michel Thiry, 2017
Program Management Life Cycle
Nth Cycle3rd Cycle2nd Cycle
Strategy
Program
Projects
Operations
Transition
& Integration
Benefits
1st Cycle
Definition (Formulation)
Definition (Preparation)
Deployment (Delivery & Transition)
Deployment (Integration & Appraisal)
ClosureLearn
ing
Learn
ing
Perf
orm
ance
11 © Michel Thiry, 2017
Projects OperationsStrategy
Deployment Closure
Bu
sin
ess S
trate
gy
Integration of PgM in the organisation
Results Delivery
Corporate Strategy
Value Creation Value Realization
Definition
Portfolio Management
Vertical integration
Program Management
Horizontal integration
12 © Michel Thiry, 2017
Integration of PgM process
Core Business
Program
Program BoardVision
Executive Sponsor
Business IntegratorProgram Manager
Transition
Process
Ben
efi
ts
Realisati
onOperationsProject
OperationsProject
OperationsProject
OperationsProject
Capability
Delivery
Capability
Integration
Need
s a
nd
Exp
ecta
tio
ns
Formulation &
Preparation
Other Key Stakeholders
14 © Michel Thiry, 2017
Program or Project?
Factor 1 2 3Score
A B C
1. Convergence of objectives Agreed Negotiated Emergent
2. Predictability of outcome Likely Unlikely Unknowable
3. Focus Operational Strategic Contextual
4. Outcomes Technical Structural Cultural
5. Level of change Handover Transfer Transition
Individual scores
Average Score
If the initiative’s average score is between: 5 and 9 it is considered a project;
if the score is between 10 and 15, it is considered a program
The decision to run an initiative as a program or as a project uses three assessors in order to ensure
full buy-in and active support. They will typically be:
A. a member of Strategic Management or Business Development
B. a member of the PMO
C. the initiative’s sponsor.
16 © Michel Thiry, 2017
Engagement Plan
Use stakeholder analysis to identify
communication & marketing needs
1. Develop marketing plan with focus on
pacing of program benefits
2. Develop communication plan with focus on contribution requirements
& decision-making
3. Plan for sensemaking activities where all stakeholders can participate
& be represented
4. Negotiate and clearly define roles and responsibilities for key
stakeholders
Integrate in overall resource requirements & identify in project charters
17 © Michel Thiry, 2017
Pacing the Program: Low Readiness
End of
Cycles
Intermediate Benefits Measurement
End of
Program
End Benefits Measurement
Adapted from: Managing Change in Organizations
A Practice Guide. PMI (2013, p. 85 – Figure 5-8)
Small Scope - Short Cycles – Long Transitions
18 © Michel Thiry, 2017
Pacing the Program: High Readiness
End of
Cycles
End of
Program
End Benefits Measurement
Adapted from: Managing Change in Organizations
A Practice Guide. PMI (2013, p. 85 – Figure 5-8)
Larger Scope - Longer Cycles – Shorter Transitions
Intermediate Benefits Measurement
19 © Michel Thiry, 2017
Engagement and Transition Issues
Business integrator (BCM)
Understand culture of their business area
Consider receptivity of people affected
by change
Program manager
Understand the need for sensemaking
Improve acceptance of change
Program manager and business integrator
Organize workshops, information sessions, or meetings with the
people most likely to support the change and people resistant to
change
20 © Michel Thiry, 2017
The Cultural Evolution of PgM: Conclusions
1. Rise of agility helps foster PgM culture
2. Main PgM standards are aligning
3. PgM is better recognised for strategy implementation
4. Projects and programs need to be distinguished
5. Management of change is a key aspect of PgM
Michel Thiry, PhD, PMP, FAPM, PMI Fellow
http://uk.linkedin.com/in/michelthiry
www.amazon.com/author/michelthiry
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