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Gartner's Top Predictions 2016: The Future Is a Digital Thing

Claudio Da RoldVP, Distinguished AnalystChief of Research IT Services and Sourcing

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Smart-StartEvolving Nexus"Robos" Rising

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Three Things to Consider …

The relationship between people and machines will go from cooperative, to co-dependent, to competitive1"Smartness" is being applied across the fabricof the work environment2The Nexus of Forces is evolving into a new setof scenarios3

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By 2018, 20% of all business content will be authored by machines

CIO: Identify opportunities to adopt automated content generation services nowNear-Term Flag: Next year, watch for a hiring freeze on copywriters in favor of robowriting solutions

Analysis by: Karen A. Hobert, Martin Kihn

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But how much help can we

afford to give?

A Co-Dependent Relationship Can Be Beneficial

1 Million New IoT devices will be purchased

every hour of every day in 2021

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By 2018, 6 billion connected things will be requesting support

IT Leaders: Start viewing "things" as customers of services and learn to market to them and to satisfy their nonhuman requestsAnalysis by: Jenny Sussin, Jim Tully, Kristin Moyer and Don Scheibenreif

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By 2018, more than 3 million workers globally will be supervised by a "roboboss"

IT Leaders: Train managers to focus on "human" issues such as creative leadership, worker relations and strategic planningAnalysis by: Whit Andrews, Frances Karamouzis, Ken Brant, Helen Poitevin, Tom Austin and Diane Morello

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$10 billion

By 2018, smart machine technology

revenues will surpass

Talentis the next smart

machine battleground

NOPOACHING

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By 2018, 50% of the fastest-growing companies will have fewer employees

than instances of smart machines

IT leaders: Establish a role for governance and management of a hybrid ecosystem consisting of employees and smart machinesCIOs: Promote the use of smart machine technology for higher leverage as a supplement to hiring peopleAnalysis by: Frances Karamouzis and Magnus Revang

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By 2018, 40% of outsourced services will leverage smart machine technologies, rendering the offshore model obsolete for competitive advantage.

By 2018, more than half a trillion dollars of equity value will be created by leveraging virtual talent todrive algorithmic business models.

Analysis by: Frances Karamouzis, Ruby Jivan, Sandra Notardonato - Predicts 2016: The Rise of the Machine Leads to Obsolescence of Offshoring for Competitive Advantage

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The Future Is Ours

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Recommended Gartner Research

Top Strategic Predictions for 2016 and Beyond: The Future Is a Digital ThingDaryl C. Plummer, Van L. Baker, Tom Austin and others (G00291252)

Predicts 2016: The Rise of the Machine Leads to Obsolescence of Offshoring for Competitive AdvantageFrances Karamouzis, Ruby Jivan, Sandra Notardonato (G00292804)

Top 10 Strategic Predictions for 2015 and Beyond: Digital Business Is Driving 'Big Change'Daryl C. Plummer, Leslie Fiering, Ken Dulaney and others (G00269904)

Smart Machines See Major Breakthroughs After Decades of FailureTom Austin (G00291251)