NAME ROLL NO.

• Mahesh Nair 26 • Renita Rebello 40• Sachin Howal 16• Minal Sawant 48 • Siji Mathew 53• Minal Ghag 13

RETENTION PLANNING

Meaning- Employee Retention Reason why employee come/ stay with organization The Three Rs of Employee Retention Keep Employees KEi's Employees Retention Wheel Hiring, Learning, Communicating and Paying. Employee Retention Tools How to Help Managers With Employee Retention Makes employees to "fall in Love" with your organization. Myths Simple Rule- Engage employers are retained employees. Case Study- Wipro BPO

Employee retention is all about keeping good people.’

Getting our compensation and benefits into line with the marketplace.

It’s about culture and how employees are treated.

It’s about presenting a consistent, effective employer proposition across the entire employee life cycle, thus ensuring that the employer source, hire, manage, and develop employees who partner with them in achieving the organizational goals.’

5058 West ridge Dr. > Fort Collins, CO 80526 1-888-458-1885, www.keepemployees.com

HIRINGHIRING

LEARNINGLEARNING

COMMUNICATIONCOMMUNICATION

PAYINGPAYING

Pay Calculating

SETTING BASE PAY TOOL

1. Skills level rating grid2. Performance Feedback profile3. Pay slotting chart

TEAM GOAL SETTING 1. Goal Setting Template 2. Cash Calculator 3. Incentive Calculator

Integrate core values about people and a mission and vision

Performance development Plan Training in Core Management Skills Management development coaching and feedback. Schedule and hold learning organization events. Funding for conferences and educational development. 360 degree feedback recognize and value employees, Coach employee performance, Handle employee complaints and problems, Provide a motivating work environment, and Hold career development discussions with employees.

Treat your employees like you treat your most valuable clientsStrong retention strategies become strong recruiting advantages.Retention is much more effective when you put the right person into the right job. Money is important but it is not the only reason people stay with an organization. Employee committees to help develop retention strategies is a very effective strategy. Leadership must be deeply invested in retention. Recognition, is a powerful retention strategy.Remember, the "Fun Factor".Know the trends in benefit packages.

People most often leave a company for more pay.

People don’t want more responsibility.

Incentive programs produce long-term profits and improve productivity and

morale.

Engaged employees

Committed to the organization Far more productive then disengaged employees Extremely profitable Provide excellent customer service Much safer in the workplace Inspire fellow employees to do great work Very effective in attracting new employees

http://www.contentwriter.in/articles/hr/employee-retention-tools.htm

Wipro BPO has been rated as one of the Best Employers in India (Best Employers Hewitt Survey for 2007).

Wipro Spectra mind has been awarded the NHRDN (National HRD Network) Trailblazers Award 2004 during the International NHRD Conference 2004, hosted in Bangalore.

Wipro Spectra mind was also noted for its innovative practices in the areas of attracting the right talent, reward and recognition, promoting fun as a written down operating principle, learning, employee communication and compensation which are amongst the key reasons for the spectacular success of the company.

Wipro BPO, Spectra 2nd, 3rd Floor, Spectra Building, Hiranandani Gardens, Powai, Mumbai - 400 076, http://careers.wipro.com/bpo/index.htm

1. Customer Support Services 2. Technical Support Services 3. Telemarketing Services 4. Employee IT Help-desk Services 5. Insurance Processing 6. Data Entry Services / Data Processing Services 7. Data Conversion Services 8. Scanning, OCR with Editing & Indexing Services 9. Book Keeping and Accounting Services 10.Form Processing Services: 11.Internet / Online / Web Research

A part from the legal and mandatory benefits such as provident-fund and gratuity, below is a list of other benefit:

1. Group Medi-claim Insurance Scheme 2. Personal Accident Insurance Scheme3. Subsidized Food and Transportation 4. Company Leased Accommodation5. Recreation, Cafeteria, ATM and Concierge facilities6. Corporate Credit Card7. Personal Health Care (Regular medical check-ups)8. Loans and Educational Benefit9. Performance based incentives 10.Flexi-time11.Flexible Salary Benefits12.Regular Get together and other cultural programs13.Wedding Day Gift14.Employee Referral Scheme15.Employee Stock Option Plan

• Method of calculating employee turnover-. No of the employees in the beginning of year/ no of employees in the closing year*100

• Organization attrition rate (2007-2008)- 15%• Reasons for attrition- Competitors, better salaries, • Employee benefits- Night Shift allowances, conveyance

allowances, food coupons, incentives, transportation other benefits.

• Improve retention- Career Development, Reward & Recognition,

• Steps taken to reduce attrition- Good Training Calendar, salary rise as per market standards, better career growth, healthy environment at work place

• Step to cope with attrition- Providing Training, personal development.

• Retention strategies- Reward & Recognition

Thank You