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Page 1: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

Public

My Supplier Buddy

Reference Guide

December 2019

Page 2: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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Registration on My Supplier buddy

Contents

Login to My Supplier Buddy

Start Chatting with My Supplier Buddy to get

invoice status

Page 3: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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Registration on My Supplier

Buddy

Page 4: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. Open Chrome and browse -

https://mysupplierbuddy.wipro.com/

2. Click on Register button

Registration on My Supplier

Buddy

Page 5: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. Enter your Name, Email address (Valid

Company email address), Password (must

contain at least 8 characters including

Uppercase characters (A-Z), Lowercase

characters (a-z), Digits (0-9), Special characters

(@$!%*?&)).

2. Read the Terms & Conditions

3. Accept Terms & Conditions

4. Click on Sign up

Registration on My Supplier

Buddy

Page 6: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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Registration on My Supplier

Buddy

1. Your account has been created and sent for

Procurement Team Approval.

2. Once confirmed you can sign in and start

chatting with the chatbot.

Page 7: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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Login to My Supplier Buddy

Page 8: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. Open Chrome and browse -

https://mysupplierbuddy.wipro.com/

2. Enter Email Address used for registration

3. Enter Password

4. Click Send OTP – this will send a 5 Digit OTP

to your registered email ID

Login to My Supplier Buddy

Page 9: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. Enter OTP and click on Sign in

2. If you do not receive OTP in 5 minutes, click

resend OTP.

3. Please ensure you enter the latest OTP

Login to My Supplier Buddy

Page 10: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. Once account is verified and OTP is provided

with sign in the chat screen will show as on right

2. You can now click any of the options shown or

ask a question directly

Login to My Supplier Buddy

Page 11: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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Start chatting with the BOT to

get your invoice status

Page 12: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. Click on Payment Status or type Payment

status in chat window

2. It will show option to chose from VP number,

invoice number or PO number - select the one

you have readily available

Get Invoice Status

Page 13: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. If you selected VP number it will request you for

VP number

Get Invoice Status

Page 14: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. If you selected VP number it will request you for

VP number

2. Enter VP number

3. It will display current Stage and status

4. Please ensure you provide a valid VP number,

else it will not be able to provide statrus

Get Invoice Status

XXXXXXX

XXXXXXX

XXXXXXX

XXXXX

Page 15: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. In case you have multiple VP number please

enter them one after the other, separated by

comma (,).

2. My supplier Buddy will then send the status of

the same on your registered email.

Get Invoice Status

XXXXXXX

XXXXXXX

XXXXXXX

XXXXX

Page 16: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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Payment Advice

Page 17: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. Click on Payment Advice or type Payment

advice in chat window

2. It will request you for invoice number

3. Type the invoice number

Get Payment Advice

Page 18: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. It will display payment advice in chat window

2. Please ensure you provide a valid Invoice

number, else it will not be able to provide advice

Get Payment Advice

XXXXXXX

XXXXXXX

XXXXXXX

XXXXX

XXXXXXXXXXXXX

XXXXXXXX

XXXXXX

Page 19: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. In case you have multiple VP number please

enter them one after the other, separated by

comma (,).

2. My supplier Buddy will then send the status of

the same on your registered email.

Get Payment Advice

XXXXXXX

XXXXXXX

XXXXXXX

XXXXX

Page 20: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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Ask general queries

Page 21: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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1. You can ask General Queries from My Supplier

Buddy, regarding where to submit invoice, how

to get GST details etc.

2. You can do so by Simply asking the query in

chatbot, or type FAQ and it will display you the

queries it can answer

Ask General Queries

Page 22: My Supplier Buddy Reference Guide - Wipro · For any feedback/ suggestions, kindly send an email to wipro.vendorhelpdesk@wipro.com. Title: PowerPoint Presentation Author: Sudharshan

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Support

We look forward to you for making the most out of this and saving up some time!

For any feedback/ suggestions, kindly send an email to [email protected]