mvp comcamp 2014 (melbourne) - keeping up with office 365
DESCRIPTION
My session from the MVP ComCamp in Melbourne on 22/03/2014 about how IT pros can attempt to keep up with Office 365 and its ever changing capabilities.TRANSCRIPT
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Keeping up with Office 365MVP ComCamp, Melbourne 2014
Who am I?
Office 365 MVP & vTSP Business owner Blogger Speaker
http://thecloudmouth.com@thecloudmouth
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Learn
Follow
Understand
Engage
Agenda
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Anything older than 12 months old is
garbage(Anything old than 6 months is bordering in irrelevant)
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Learn
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Introduction
Identity Managemen
t
Exchange Hybrid
Deployment
Exchange Cutover
Migration
Administering Office 365 for
Small Business Jump Start (exam)
Licensing Office 2013
and Office 365
Office 365 ProPlus
Deployment for IT Pros
Deploying Office as a
Service
Project Online
Business Intelligence
Faster Insights to Data with
Power BI
FastTrack Pilot
Microsoft Virtual Academy
http://www.microsoftvirtualacademy.com/product-training/office-365
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Exam 70-346: Managing Office
365 Identities and Requirements
Exam 70-347: Enabling Office 365 Services
http://www.microsoft.com/learning/en-us/office365-training.aspx
PowerShell
• Way more than you’d expect
Office Pro Plus
• It’s on there!
Identity management
• What are your options?
Microsoft Certifications
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Ignite
http://ignite.office.com
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Understand
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Office 365 Platform
Exchange Online
Exchange Online Archiving
Exchange Online Protection
SharePoint Online
Lync Online
Office Web Apps (Office Online)
Office Applications
Project Online
Yammer
Power BI
Click to insert Picture
Click to insert Picture
Click to insert Picture
Service Descriptions
www.office365sd.com
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http://technet.microsoft.com/en-US/office365/fp123607
Service Comparison
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http://technet.microsoft.com/en-us/office365/default
TechCenter
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Follow
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Office Blogs
http://blogs.office.com
Also includes:- SharePoint- Project- Visio
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Exchange Blog
http://blogs.technet.com/b/exchange/
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Lync Blog
http://blogs.technet.com/b/lync/
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Power BI Blog
http://blogs.msdn.com/b/powerbi/
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Yammer Blog
https://about.yammer.com/yammer-blog/
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MVP Blogs
http://www.office365mvps.com
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International User Group
http://www.office365union.com
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Tip of the day
http://www.office365tipoftheday.com
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Podcast
http://www.office365fm.com
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http://weblogs.asp.net/scottgu/
http://www.windowsazure.com/en-us/community/blog/
http://blogs.technet.com/b/ad/
Don’t forget about Windows Azure & Active Directory!
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Engage
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Office 365 Community
http://community.office365.com
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TechNet Gallery
http://gallery.technet.microsoft.com/
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Full of MVPs, Microsoft staff and general Office 365 pros
https://www.yammer.com/itpronetwork
Yammer - Office 365 IT Pro Network
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Adopt
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Office 2013 Click to Run Updates
http://support.microsoft.com/gp/office-2013-click-to-run
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Change Management
http://www.microsoft.com/en-us/download/details.aspx?id=40187
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Getting Started
http://office.microsoft.com/en-au/support/getting-started-with-office-365-for-business-FX104023545.aspx
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Staff Learning
http://office.microsoft.com/en-us/office-365-for-business-learning-center-FX102821134.aspx
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Behavior Start… Stop…
Collaborate openly on teams and projects
Start using a shared workspace for project files
Start communicating in shared forums to build history and onboard new members quickly
Stop using email attachments to distribute files
Stop closing off communication by discussing projects in small groups and e-mail
Create and contribute to shared content
Start storing content in a central location
Start using collaboration tools so all participants can contribute to drafts
Stop storing content locally
Stop sending document revisions as email attachments
Run effective meetings
Start using online meetings for interactive meeting experiences
Start using the shared workspace as the sole location for meeting content
Stop using pay-by-minute conferencing or booking unnecessary travel
Stop storing meeting content on my local computer
Maximize my productivity
Start using tasks to organize my day and presence to advertise availability
Start subscribing to information flows and using Search to connect to experts
Stop relying on traditional work practices and manual tools
Stop wasting time trying to solve problems others have already solved
Share my identity and expertise
Start actively maintaining my online profile to advertise my expertise
Start actively sharing my work and allowing people to follow me
Stop sending personal updates through email
Stop storing data where it can’t be found or reached
Engage with community and build a knowledge base
Start using social networks to interact with colleagues and keep informed of their activity
Start proactively sharing information and content in communities for reuse
Stop using e-mail for discussions on topics of interest
Stop limiting my network to my physical geography
Behavioural Changes
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Success Criteria Method/Source Metrics Example GoalIncreased adoption:
Increased usage correlates to user adoption of the technology.
Quantitative:
Office 365 reports
Mailbox usage
SharePoint usage
Lync IMs and conferences
Minutes of Lync audio used
Comparison of pre- and post-rollout usage reports will show increasing adoption of 10% per month.
Training effectiveness:
Increased usage correlates to training effectiveness.
Quantitative:
Office 365 reports
Qualitative:
End user surveys
Mailbox usage
SharePoint usage
Lync IMs and conferences
Minutes of Lync audio used
Employee satisfaction
Comparison of pre- and post-training usage reports will show increasing adoption per month.
Employee Net User Satisfaction score is 130+ based on the final training survey.
Reduced operating costs:
Increased adoption correlates to reduced third-party conferencing usage, travel time, and resource allocation.
Quantitative:
Office 365 reporting
Finance/Accounting reports
Help Desk reports
Travel and phone expense reports
Output measures
Mailbox usage
SharePoint usage
Audio conferencing billing and usage
Travel and phone expenses
Help Desk calls
Comparison of pre- and post- Office 365 reports will show cost savings.
Post-rollout usage of third party phone conferencing should show decreasing usage of 10% per month.
Increased productivity:
Increased adoption correlates to faster communication and decision-making, shorter time to complete tasks.
Qualitative:
End user surveys
Time required to complete projects Time to complete customer orders should drop by 15% within 6 months.
Improved collaboration:
Increased cross-team and cross-location communications.
Qualitative:
End user surveys
Employee satisfaction
Time saved
Teams that work from multiple locations will report improved feelings of connection with their teammates within 3 months of the Lync rollout.
Improved employee satisfaction:
Flexible working options improve employee satisfaction through increased engagement, reduced stress, improved work-life balance.
Qualitative:
End user surveys
Employee satisfaction Employee satisfaction improves by 15% within 6 months.
Implementation Success Criteria
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Practice
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Office 365
MSDN
Windows Azure
Windows Server
Exchange Server
SharePoint
Server
Lync Server
Lab Environment
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Live & breathe it
Constantly reading
Perpetual labs
Multiple demo/lab environments
Access to MVP content
Member of the Microsoft PAC
Deep connections with product managers, engineering, support teams
Access to Microsoft CorpNet
Early adopter programs
How do I do it?
Thank you@TheCloudMouth
http://www.facebook.com/TheCloudMouth
http://au.linkedin.com/in/loryanstrant/
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