mvno strategies in telecommunications industry

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  • 7/29/2019 MVNO Strategies in Telecommunications Industry

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    Founded in 1999

    STAKEHOLDERS: Maxis Communications(74%)

    Apollo Hospital (26%)

    Headquartered at Gurgaon

    Business Delivery Innovation award 2010 at fourthGlobal Telecom Business Innovation Awards held at

    London (UK).

    Indias 5th largest GSM

    Mobile service

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    OBJECTIVE

    Secondary Research on MVNOs

    MVNO models currently in Europe and US

    MVNO Technical Characteristics

    MVNO Regulation in India

    Strategies adopted globally

    Duration: 45 days

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    A Mobile Virtual Network Operator (MVNO) is a mobile

    operator that does not own its own spectrum and usuallydoes not have its own network infrastructure

    An MVNO is a business model that emerges when the

    traditional mobile value chain is ruptured.

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    Total MVNO market3% of Total Mobile Market

    Currently, over 400 active MVNOs operated by over 360companies

    Western Europe 40% of the worldwide MVNOs,Netherlands and Belgium represents the highest share

    Hong Kong - highest MVNO penetrated Asian market with7,20,000 customers, i.e. around 7.5% market penetration

    Govt. of India recently accepted TRAI's proposal for theentry of MVNOs in the domestic market

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    Fifth-largest telecom network in the world; second largest

    among the emerging economies after China

    The large untapped potential in Indias rural markets

    The immense potential for 3G, reflected by the 30-40 per centannual growth in VAS in other countries

    Youth segment 50% of Indias population

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    Regulatory Position Examples Relevant Regulations Number of MVNOs

    Force MNOs to sharenetwork

    1) Hong Kong2) Norway

    Example network: HongKong

    1) 40% network capacity

    dedicated to MVNOs

    2) No limit to number of

    MVNO licenses

    3) Uniform wholesale

    pricing regardless of

    MVNO

    1) Hong Kong: 72) Norway: 8

    Facilitate launch of

    MVNOs

    1) Australia

    2) Belgium

    3) France

    4) Denmark

    5) UK

    Example Market: Australia

    1) Mandatory sharing of

    networks enforced on

    operators with

    significant market share

    2) Wholesale pricing on a

    cost plus basis with

    regulated margins

    1) Australia : 20

    2) Belgium : 15

    3) France : 17

    4) Denmark : 11

    5) UK : 18

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    Regulatory Position Examples Relevant Regulations Number of MVNOs

    Indifferent to MVNOs 1) Austria2) Canada

    3) Japan

    4) Portugal

    Example Market: Japan1) No requirement on MNOs to

    open networks to MVNOs

    2) MNOs allowed to price

    discriminate based on its

    own business objectives

    1) Austria : 42) Canada : 5

    3) Japan : 2

    4) Portugal : 2

    Discourage development

    of MVNOs

    1) Bolivia

    2) Argentina

    Example Market: Argentina

    1) Large number of MNO

    licenses granted to make

    market unattractive for

    MVNOs

    2) Stringent roll out obligations

    to MNOs make MVNO entry

    difficult

    1) Bolivia : 1

    2) Argentina : 0

    Prohibit MVNO 1) Greece

    2) Italy

    Example Market : Italy

    1) MNO not allowed to host

    MVNO till 2011 as part of 3G

    license agreements

    1) Greece : 0

    2) Italy : 0

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    MVNO business strategies can be divided into five maingroups:

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    From the case studies,

    Understanding:

    MVNOs can gain competitive

    advantage through

    Competition on basis of

    price

    Service differentiation

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    Two Basic types:

    Reseller MVNO Model

    Full MVNO Model

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    Customer interface

    Leveraging customerrelationships

    Strong brand

    Sales and distributionchannels

    The main advantage of the Reseller approach is that market entry isrelatively straightforward because the model is simple to implementand attractive to network partners (that is the host MNO).

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    A Full MVNO will maintain

    Core network and service

    platforms

    Own International MobileSubscriber Identity (IMSI) codes

    (SIM) cards

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    The MNO Perspective

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    The factors which are driving MVNO success stories globally:

    Maturity of the telecom market in respective country (based onteledensity)

    Existence of Mobile Number Portability (MNP)

    Existence of 3G services

    Consolidation of the telecom market

    Current charges of services for the end-user

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