multi-agency use of digital media during a crisis
DESCRIPTION
Ways the public sector can work together to use digital channels to communicate during an emergency.TRANSCRIPT
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http://flic.kr/p/923RQM
Multi-agency use of digital media during a crisisDan Slee Walsall Council
FirePRO Manchester December 2012
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In 1982...
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Greetings from Brisbane
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In 2012...
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Our first social media strategy...
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One ring to rule them all
http://flic.kr/p/5yhUEp
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“Organisations don’t tweet. People do.”
- Euan Semple
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A human face...
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A human face...
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A human face...
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Share the sweets
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Riots 2011...
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6.2m unique UK usersMarch 2012 Source: UKOM / Neilson
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6.2m unique UK usersMarch 2012 Source: UKOM / Neilson
@pcstanleywmp Walsall Police Station at 19:11 today, not on fire. Look how not on fire it is.
Very not on fire.”
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6.2m unique UK usersMarch 2012 Source: UKOM / Neilson
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March 2012 Source: UKOM / Neilson
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Be social in a crisis1. Create or spot an
authoritative voice on Twitter.
http://flic.kr/p/6YVLJr
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Be social in a crisis1. Create or spot an
authoritative voice on Twitter.
http://flic.kr/p/6YVLJr
2. Share it.
http://flic.kr/p/6YVLMp
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Be social in a crisis1. Create or spot an
authoritative voice on Twitter.
http://flic.kr/p/6YVLJr
2. Share it.
http://flic.kr/p/6YVLMp
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Pheasey floods...
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6.13am
POLICE: “Report of a burst water main.”
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6.33am
FIRE: “High volume pump mobilised.”
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6.50am
POLICE: “Follow @PCMarshallWMP.”
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7.54am
FIRE: “Major flooding... Approx 150 homes.”
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7.56amRESIDENT HOAX TWEET: “@bbcbreaking streetly
flooded!”
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8.42am
RESIDENT: “Scenes of Biblical proportions... A tsunami.”
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6.13am
RESIDENT: “Scenes of Biblical proportions... A tsunami.”
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8.42am
RESIDENT: “Niagra Falls.”
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8.58am
PRESS: 150 homes flooded
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11.02am
SOUTH STAFFS WATER: Web statement
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7.37pm
COUNCIL: “Cleaning up continuing.”
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In conclusion...
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Thank you.
Dan SleeEmail: [email protected]: www.danslee.wordpress.comTwitter: @danslee
Any questions?