motivation mms

7/31/2019 Motivation Mms

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Motivation


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Motivation

It is the process that account for an

individuals intensity, direction, persistence

of effort towards attaining a goal.


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Prentice Hall, 2001 Chapter 6 3

What Is Motivation?

Direction

PersistenceIntensity


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How hard a

person tries

Intensity


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Efforts that is directed towards, and consistent with,

the organizations goals is the kind of effort that we

should be seeking.

Direction


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How long a person

can maintain effort

Persistence


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Direction

PersistenceIntensity


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Theories of Motivation

Needs theories

Maslows hierarchy

of needs Herzbergs two

factor theory

Process theories

Expectancy Theory

Goal Setting Theory


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MaslowsMaslows

HierarchyHierarchy

of Needsof Needs Self

Esteem

Social

Safety

Physiological


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Physiological : Includes hunger, thirst, shelter.

Safety : Includes security and protection from physical andemotional harm.

Social : Includes affection, belongings, acceptance, andfriendship.

Esteem : Includes internal esteem factors such as selfrespect, autonomy, and achievement; and external esteemfactors such as status, recognition, and attention.


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Self actualization : The drive to become

what one is capable of becoming; includes

growth, achieving ones potential and selffulfillement.


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Theory X and Theory Y

Theory X :-

Employees inherently dislike work and wheneverpossible, will attempt to avoid it.

Since they dislike work, they must be controlled orthreatened with punishment to achieve goals.

Employees will avoid responsibilities and seekformal direction whenever possible.

Most workers place security above all other factorsassociated with work and will display littleambition.


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Theory Y:-

Employees can view work as being as natural as rest orplay.

People will exercise self direction and self control if theyare committed to the objectives.

The average person can learn to accept, even seek,responsibility.

The ability to make innovative decisions is widely dispersedthroughout the population and is not necessarily the sole

province those in management positions.


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Contrasting Views of Satisfaction

and Dissatisfaction

Satisfaction Dissatisfaction

Traditional view

Satisfaction No satisfaction

Herzberg's view

No dissatisfaction Dissatisfaction

Hygiene Factors

Motivators


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Dissatisfaction

and

demotivation

Not dissatisfied

but

not motivated

Positive

satisfaction

and motivation

Hygiene Factors

Company policies

Quality of supervision

Relations with others

Personal life

Rate of pay

Job security

Working conditions

Motivational Factors

Achievement

Career advancement

Personal growth

Job interest

Recognition

Responsibility

Herzbergs Two-Factor Theory

motivation mms

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