UNIVERSIDAD TÈCNICA DE AMBATOHUMAN SCIENCES AND EDUCATION

DEPARTMANET TOURISM AND HOSPITALITY CAREER

ADVANCED ENGLISH Hotels and Tourism Picture dictionary

byANDREA MOSQUERA

7th semester

UNITED 10

TOURISM

HOW DO YOU PAY?

CHARGE CARD :

IS A SMALL CARD FROM A BANK OR SHOP THAT ALLOWS YOU TO BUY ITEMS AND PAY FOR THEM LATER

EXAMPLE:

I LOVE BUY WITH CHARGE CARD IN THE MALL

PHOTO ID:

IS A CARD THAT PROVES WHO YOU ARE AND HAS A PHOTOGRAPH OF YOU ON IT EXAMPLE:I AM VERY BEAUTIFUL IN MY PHOTO ID

CREDIT CARD:IS A SMALL CARD FROM A BANK OR SHOP THAT ALLOWS YOU TO BUY ITEMS AND PAY FOR THEM LATER EXAMPLE:MY SISTER BUY NEW SHOES WITH YOUR CREDIT CARD

IDENTIFICATION:IS A DOCUMENT THAT PROVES WHO YOU AREEXAMPLE:I SHOW MY IDENTIFICATION IN THE UNIVERSITY

DEBIT CARD:IS A SMALL CARD THAT TAKES MONEY OUT OF A BANK ACCOUNT EXAMPLE:I LOST MY DEBIT CARD

CASH ONLY:BUSINESS ONLY ACCEPTS CASH AS A METHOD OF PAYMENT EXAMPLE:I USED CASH ONLY WHEN I BOUGHT MY CAR

PERSONAL CHECKS: IS A METHOD OF PAYMENT THAT USES MONEY FROM A CHECKING ACCOUNTEXAMPLE:I USED MY PERSONAL CHECKS IN THE HOTEL

TRAVELER´S CHECKS:ARE USED BY TRAVELERS INSTEAD OF CASH. THEY ARE PRINTED WITH A SET AMOUNT EXAMPLE:THE TOURISTS NEED YOUR TRAVELER´S CHECKS TO PAY ANYTHING

TRANSACTION:OCCURS WHEN SOMEONE BUYS OR SELLS SOMETHING EXAMPLE:I MADE A TRANSACTION IN THE BANK

TRIP:A TRIP IS WHEN YOU TRAVEL TO A PLACE DURING A PERIOD OF TIMEEXAMPLE:THE LAST TRIP TO GALAPAGOS WAS VERY FUN

TRANSFER:TO TRANSFER IS TO MOVE A CALL TO ANOTHER TELEPHONE EXAMPLE:MY MOTHER TRANSFER TO ME MONEY FOR MY TRIP

LUXURY CAR :A LUXURY CAR IS AN EXPENSIVE MODEL EXAMPLE:MY BOYFRIEND HAS A LUXURY CAR

MONEY BELT:IS A BELT THAT A PERSON CAN HIDE MONEY IN.EXAMPLE:I BUY MONEY BELT TO TRAVEL TO NEW YORK.

GUEST:VISITS FROM ANOTHER PLACE.EXAMPLE:THE RECEPCIONIST GIVES THE WELCOME TO THE GUEST.

FLEXIBLE:SOMETHING THAT IS FLEXIBLE IS EASY TO CHANGE.EXAMPLE:MY BOSS IS VERY FLEXIBLE WITH MY SCHEUDLE.

LINE:IS A TELEPHONE CONNECTION.EXAMPLE:IN MY OFFICE I HAVE TELEPHONE LINE.

COUPON:IS A PIECE OF PAPER THAT ALLOWS YOU TO BUY SOMETHING AT A LOWER PRICE EXAMPLE:BORCHES AGENCY GIVES MANY COUPON THE COUSTOMER

CASH REGISTER:IS A MACHINE THAT HOLDS A SHOPS MONEY. IT SHOWS AND RECORDS EACH TRANSACTIONEXAMPLE:THE BANK HAS THE CASH REGISTER

OPERATOR:IS A WORKER WHO ANSWERS THE TELEPHONE.EXAMPLE:THE OPERATOR HELP A LOT OF PEOPLE.

CHEAPLY:SOMETHING THAT CAN BE PURCHASED CHEAPLY IS PURCHASED FOR A LITTLE MONEY.EXAMPLE:NATY BUY IN THE MARKET BECAUSE IS VERY CHEAPLY.

UNITED 10 HOTELS AND CATERINGBREAKFAST SERVICE

VOUCHER:IS A PIECE OF PAPER THAT SOME BUSINESS ACCEPT INSTEAD OF MONEY.EXAMPLE:IN A RESTAURANT GABY PAY WITH VOUCHER.

CONTINENTAL BREAKSFAST:IS A SMALL MEAL THAT USUALLY ONLY INCLUDES COFFEE.EXAMPLE:MY BROTHER ALWAYS PREFER CONTINENTAL BREAKFAST.

BRUNCH:IS A MEAL BETWEEN BREAKFAST AND LUNCH.EXAMPLE:I EAT AN APPLE IN A BRUNCH.

BAGELS:IS A ROUND PIECE OF BREAD WITH A HOLE IN THE MIDDLE.EXAMPLE: MARIA EAT BAGELS ALL WEEKEND.

TOAST:IS A PIECE OF BREAD THAT HAS BEEN COOKED SO THE OUTSIDE IS CRISPY.EXAMPLE:MY SISTER LOVE EAT TOAST.

SCRAMBLED EGGS:ARE EGGS THAT ARE STIRRED BEFORE THEY ARE COOKED.EXAMPLE: IN A BREKFAST I EAT SCRAMBLED EGGS.

OVER EASY:IS MORE OPTIONS IN THE MENU.EXAMPLE: MY MUM WANT EGGS BECAUSE IS MORE OVER EASY OF PREPARE.

PASTRY: IS SWEET BREAD THAT IS TIPICALLY EATEN FOR BREAKFAST.EXAMPLE:I EAT PASTRY IN THE LUNCH.

BUFFET: IS A DIFFERENTS FOODS IN A RESTAURANT.EXAMPLE:IN AMBATO THERE IS A GRAN BUFFET.

BRUNCH:IS A MEAL BETWEEN BREAKFAST AND LUNCH.EXAMPLE:I EAT AN APPLE IN A BRUNCH.

PANCAKES:ARE FLAT CAKES COOKEDIN PAN OR OVER A GRILL.EXAMPLE: MY GRANDMOTHER PREPARE PANCAKES

SCRAMBLED EGGS:ARE EGGS THAT ARE STIRRED BEFORE THEY ARE COOKED.EXAMPLE: IN A BREKFAST I EAT SCRAMBLED EGGS.

CONTINENTAL BREAKSFAST:IS A SMALL MEAL THAT USUALLY ONLY INCLUDES COFFEE.EXAMPLE:MY BROTHER ALWAYS PREFER CONTINENTAL BREAKFAST.

VOUCHER:IS A PIECE OF PAPER THAT SOME BUSINESS ACCEPT INSTEAD OF MONEY.EXAMPLE:IN A RESTAURANT GABY PAY WITH VOUCHER.

PASTRY: IS SWEET BREAD THAT IS TIPICALLY EATEN FOR BREAKFAST.EXAMPLE:I EAT PASTRY IN THE LUNCH.

TOAST:IS A PIECE OF BREAD THAT HAS BEEN COOKED SO THE OUTSIDE IS CRISPY.EXAMPLE:MY SISTER LOVE EAT TOAST.

BAGELS:IS A ROUND PIECE OF BREAD WITH A HOLE IN THE MIDDLE.EXAMPLE: MARIA EAT BAGELS ALL WEEKEND.

OVER EASY:IS MORE OPTIONS IN THE MENU.EXAMPLE: MY MUM WANT EGGS BECAUSE IS MORE OVER EASY OF PREPARE.

UNITED 11

TOURISM

WHERE TO GET MONEY

BUSSINES TRAVELER:TAKES A TRIP FOR BUSSINES.EXAMPLE:MY FATHER TRIP FOR BUSSINES TRAVELER.

SERVICE CHARGE: IS MONEY THAT YOU PAY TO RECEIVE A SERVICE.EXAMPLE:MY SISTER EAT IN A RESTAURANT AND SHE GIVES SERVICE CHARGE.

BRANCH:IS AN OFFICE THAT IS A PART OF A BIGGER COMPANY.EXAMPLE:MY SISTER WORK IN A BRANCH.

BREAK-IN:IS WHEN A PERSON ENTERS A HOME OR BUILDING WITHOUT PERMISSION.EXAMPLE:ALEXANDRA ENTER TO CLASS BREAK-IN.

BUSSINES HOUR:ARE THE TIMES THAT THE COMPANY IS OPEN.EXAMPLE:MUTUALISTA AMBATO IS BUSSINES HOUR.

BUSSINES TRAVELER:TAKES A TRIP FOR BUSSINES.EXAMPLE:MY FATHER TRIP FOR BUSSINES TRAVELER.

ATM:IS A MACHINE THAT YOU USE TO ACCES AND WITHDRAW MONEY FROM YOUR BANK ACCOUNT.EXAMPLE:I USE ATM TO DROVE MONEY .

BANK:ARE PLACES WHERE PEOPLE KEEP THEIR MONEY.EXAMPLE:MY MOTHER SAVE YOU MONEY IN THE BANK.

CHECKING ACCOUNT:IS A TYPE OF BANK ACCOUNT. YOU CAN WITHDRAW MONEY USING CHECKS.EXAMPLE:I USE MY CHECKING ACCOUNT FOR PAY MY DEBTS.

COMMISSION: IS THE AMOUNT OF MONEY A BUSSINES CHARGES FOR SOME TYPES OF SERVICE.EXAMPLE:MY FRIEND RECEIVES A COMMISSION FOR YOUR WORK.

ELECTRONICALLY:IS TO SEND SOMETHING USING ELECTRIC METHODS.EXAMPLE:MY MOTHER SEND ME MONEY ELECTRONICALLY

METHOD OF PAYMENT: IS A WAY TO PAY FOR ITEMS,WHICH INCLUDES CASH, CHARGE CARDS, AND CHECKS.EXAMPLE:ALWAYS I USE DIFFERENTS METHODS OF PAYMENT.

EXCHANGE RATE:IS THE RATE AT WHICH MONEY FROM ONE COUNTRY CAN BE CHANGED FOR THE MONEY FROM ANOTHER COUNTRY.EXAMPLE:WHEN I TRAVEL TO COLOMBIA I NEED EXCHANGE RATE.

SERVICE CHARGE: IS MONEY THAT YOU PAY TO RECEIVE A SERVICE.EXAMPLE:MY SISTER EAT IN A RESTAURANT AND SHE GIVES SERVICE CHARGE.

SERVICE FEE:IS MONEY THAT YOU PAY TO RECEIVE A SERVICE.EXAMPLE:RAUL GIVES SERVICE RECEIVE IN A HOTEL.

WIRE TRANSFER: IS A WAY TO SEND MONEY ELECTRONICALLY.EXAMPLE:WHWN A TRIP MY SISTER SEND WIRE TRANSFER.

WITHDRAW:IS TO TAKE MONEY OUT OF YOUR BANK ACCOUNT.EXAMPLE:WHWN I DONT HAVE MONEY I USE WITHDRAW.

VALUABLES:ARE OBJECTS THAT ARE WORTH A LOT OF MONEY.EXAMPLE:I HAS A LOT OF THING VALUABLES.

PIN NUMBER:IS A SECRET NUMBER THAT YOU USE TO ACCESS A BANK ACCOUNT USING AN ATM.EXAMPLE:NATY USE YOUR PIN NUMBER TO WITHDRAW .

COST:OF AN ITEM IS THE AMOUNT OF MONEY YOU PAY FOR IT.EXAMPLE: I BUY A NEW SHOES, SO I PAY A COST.

UNITED 11 HOTELS AND CATERING

AT THE BAR

DOMESTIC:IS A BEER ORIGINAL OF YOUR OWN COUNTRY.EXAMPLE:PILSENER IS AN ARTESANAL BEER.

BARTENDER:IS A PERSON WHOSE JOB IT IS TO MAKE AND SERVE DRINKS IN A BAR.EXAMPLE:MY COUSIN IS BARTENDER IN A DISCOTEC.

PITCHER:IS A LARGE CONTAINER WITH A HANDLE AND SPOUT THAT HOLDS DRINKS.EXAMPLE:MY FRIENDS DRINK COCKTAILS IN A PITCHER.

COCKTAILS:IS AN ALCOHOLIC DRINK THAT IS MADE BY MIXING OTHER DRINKS TOGETHER.EXAMPLE:IN MY BIRTHDAY PARTY I GIVE COCKTAILS TO MY FRIENDS.

RED WINE:IS A WINE THAT HAS BEEN MADE WITH GRAPE SKINS AND IS RED.EXAMPLE:AT THE BAR THERE IS A LOT OF RED WINE.

WHITE WINE:IS A WINE THAT IS MADE WITHOUT GRAPE SKINS AND IS PALE IN COLOR.EXAMPLE:IN A RESTAURANT THE CHEFS COOK WITH WHITE WINE.

BARTENDER:IS A PERSON WHOSE JOB IT IS TO MAKE AND SERVE DRINKS IN A BAR.EXAMPLE:MY COUSIN IS BARTENDER IN A DISCOTEC.

BEER:IS A TYPE OF DRINK IN THE BAR.EXAMPLE:I DRINK PILSENER BEER.

IMPORTED:IS A BEER OF ANOTHER COUNTRY.EXAMPLE:BEER CORONA IS ORIGINAL OF MEXICO

DOMESTIC:IS A BEER ORIGINAL OF YOUR OWN COUNTRY.EXAMPLE:PILSENER IS A BEER MADE IN ECUADOR.

UNITED 12TOURISM

AT THE CURRENCY EXCHANGE OFFICE

CONVERT:IS TO CHANGE MONEY FROM ONE CURRENCY TO NOTHER.EXAMPLE:WHEN I TRAVEL TO VENEZUELA I CONVERTED MY MONEY.

RECEIPT:IS A RECORD OF A SOMETHING.EXAMPLE: MY MOTHER PAY A MONEY ND SHE RECEIVES A RECEIPT.

CURRENCY:IS A WORD FOR MONEY FROM A PARTICULAR PLACE,LIKE THE EURO AND THE DOLLAR.EXAMPLE:MY FATHER HAS A LOT OF CURRENCY OF EUROPE.

EXCHANGE RATE:IS THE RATE AT WHICH MONEY FROM ONE COUNTRY CAN BE CHANGED FOR THE MONEY FROM ANOTHER COUNTRY.EXAMPLE:WHEN MY SISTER TRIP TO CHILE SHE NEEDS EXCHANGE RATE.

BUY-BACK:IS A POLICY. BUSINESS BUYS BACK SOMETHING THEY PREVIOUSLY SOLD YOU.EXAMPLE:MY FRIEND BUY-BACK A JACKET IN THE MALL.

BUTCHER:IS A PERSON WHOSE JOB IS TO CUT UP OR SELL MEAT.EXAMPLE:THE BUTCHER SHOP SELLS ASSORTED CUTS OF MEAT.

RELEASE FORM:A RELEASE FORM MAKES A PERSON NOT RESPONSIBLE IF SOMETHING BAD HAPPENS.EXAMPLE:I FILL A RELEASE FORM IN MY WORK.

MINIMUM CHARGE:IS THE LEAST AMOUNT OF MONEY YOU CAN PAY FOR SOMETHING.EXAMPLE:I BUY A BOOTS AND I WILL PAY MINIMUM CHARGE.

BUY-BACK:IS A POLICY. BUSINESS BUYS BACK SOMETHING THEY PREVIOUSLY SOLD YOU.EXAMPLE:MY FRIEND BUY-BACK A JACKET IN THE MALL.

LOCAL CURRENCY:IS THE MONEY FROM THE COUNTRY YOU ARE IN.EXAMPLE:THE LOCAL CURRENCY IN ECUADOR IS DOLLAR.

UNITED 12 HOTELS AND

CATERINGMEET THE KITCHEN

STAFF

HEAD CHEF :IS IN CHARGE OF THE KITCHEN ANND IS RESPONSABLE FOR CREATING THE MENU, EXAMPLE:HEAD CHEF, ALSO SOMETIMES KNOWN AS A HEAD COOK.

BUTCHER:IS A PERSON WHOSE JOB IS TO CUT UP OR SELL MEAT.EXAMPLE:THE BUTCHER SHOP SELLS ASSORTED CUTS OF MEAT.

LINE COOKS :A LINE COOK WORKS AT ONE FOODSTATION, PREPARING AN COOKING ONE PART OF A MEAL OR A SPECIFIC TYPE OF FOOD . EXAMPLE:LINE COOKS HAVE TO PREPARE A SPECIAL MEAL.

SPECIALS:IS A DISH THAT CHEFS MAKE FOR A LIMITED PERIOD OF TIME. EXAMPLE:SPECIALS TO DAY IS.

PASTRY CHEF:IS THE PERSON WHOSE JOB IS TO MAKE DESSERTS IN A RESTAURANT. EXAMPLE:A PASTRY CHEF SEEMS LIKE A PRETTY SWEET JOB BUT IS VERY DIFFICULT.

SOUS CHEF:A SOUS CHEF HAS THE MOST AUTHORITYAFTER THE HEAD CHEF AND OFTEN ASSISTS THE HEAD CHEF.EXAMPLE:ONE OF THE EUROPEAN'S SOUS CHEFS WILL BE PROMOTED TO HEAD CHEF UNDER BLAKE'S SUPERVISION.

PREP CHEF :IS WHO PREPARES FOOD BEFORE THE RESTAURANT OPENSEXAMPLE:A PREP COOKS ASSIST LINE COOKS WITH A VARIETY OF PREPARATION TASKS, INCLUDING CHOPPING VEGETABLES, PUTTING TOGETHER COMPLETED ENTREES AND PREPARING THE COMPONENTS OF A DISH.

SWING COOK:A SWING COOK WORKS AT MORE THAT ONE FOOT STATION WHEN OTHER COOKS NEED HELPEXAMPLE:THE SWING COOK PREPS AND COOKS FOOD FOR GUESTS

STATION: IS THE PLACE WHERE A CHEF MAKE A CERTAIN TYPE OF FOOD. EXAMPLE:A RESTAURANT HAS MANY TYPES OF STATIONES IN THE KITCHEN.

CALLER:IS A PERSON WHOSE JOB IS TO DELIVER THE FOOD ORDERS TO THE KITCHEN.EXAMPLE:THE CALLER IS A PERSON VERY RESPONSABLE AND BUSY.