Brief introduction and information on

Monsoon Maritime Services Pte Ltd.a specialized manning company established since 1991

Updated April 2015

Monsoon Maritime Services Pte Ltd, Singapore HQ in Singapore - Incorporated in 1991 by Mr Pan Boon Pin, under an independent ownership, majority owned by Mr Pan who has been sailing at sea, serving with the Singapore National shipping line (NOL) and other international companies for over 8 years before working ashore with major ship management companies.Monsoon Maritime Services Pte Ltd, Yangon / ZTP Company Ltd

Established by Mr Pan with U Than Win in 1992.U Than Win has been sailing at sea as a professional marine engineer for many years before working ashore.

Monsoon Team within Eagle Clarc Shipping Inc. Our team in Manila lead by Mr Dojie Lutera has more than 20 years experience in manning for conventional vessels, bulkers, tankers, offshore and seismic ships. A dedicated manager & team are in charge of specific clients.

We serve more than 10 long-term reputable customers, including major international owners.

Responsible Management * Professional Seamanship

Monsoon has its own offices in Myanmar (1992) and Philippines (1994) with representative recruiting offices in Jakarta (1997), China (1997), and Mumbai (2002).

We work with other reputable manning agents worldwide. This important network of offices ensure a wide pool of well trained, qualified and experienced seamen to work onboard all type of ships on all trades.

MONSOON – A Wide & Reliable network

Monsoon Offices: ·    Monsoon Maritime Services Pte Ltd, Singapore (Head Office)·    Monsoon Maritime Services Pte Ltd, Yangon

(Renamed ZTP Company Limited)·    Monsoon Team within Eagle Clarc Shipping Inc. Manila

 Monsoon Representative Offices: ·    PT Wahana Rahmah, Indonesia

Monsoon Yangon

Monsoon Phils Team

Monsoon Singapore

Monsoon Maritime Services Pte Ltd focuses its management resources in two main area of services to our customers.

The two complementary areas of our services:

Responsible Management – We continue to develop our management system based on our QHSE policies. We develop and maintain a high standard in all main elements of our quality services.

Professional Seamanship – We develop and maintain a reliable pool of crew with a strong sense of identity and professionalism in their respective ranks and positions onboard.

Responsible Management * Professional Seamanship

Selection and recruitment of seaman in Monsoon will be from our established network, existing crew pool and through advertisement if needed. A strict evaluation interview and guidelines, including client matrix, is followed with established procedures:

• Education background

• Previous specific shipboard experience

• Competency and knowledge

• Licence and certification held

• Personality and attitude

• English proficiency & international exposure

• Medical fitness

• Good references and recommendations

• CES test

• In house detailed interview assessment may be provided if required.

• Client interview and assessment, if required

Crew source, recruitment and selection process

During the interview assessment, all new crew are physically examined by our experienced interviewers for physical fitness e.g. BMI and also recent sea service record and reference check if required for past medical history.

Medical standards will comply firstly to local crew state requirement then flag state and now MLC as well as company specified or industry (e.g. UKOG) medical standard or Pandi club standard.

Drug and alcohol tests, vaccinations and other tests as may be stipulated by company or industry will be implemented, consistent with STCW/MLC and flag state legal requirements.

We also evaluate our existing sickness and injuries track record to assess our success rate. We will modify our recruitment strategy as may be required to minimise medical cases.

Medically Fit Personnel

MLC requires a RPS like Monsoon to have a record keeping system and to ensure we maintain an up-to-date register of all seafarers recruited and placed, and to have the register available for inspection by the Director of Marine.

Our respective offices will check and verify the crew certificates, contracts, payroll, appraisal, personal records, and are required to verify that seafarers recruited are qualified for the job concerned.

Monsoon has both hardcopy and softcopy database of crew records developed in-house which can be accessed by Monsoon Singapore. We can generate crew lists, crew on vacation as well as other lists as may be required by clients.

Confidentiality of crew records is a requirement of MLC.

Currently, access to such records for operational or audit purpose is through Monsoon Singapore but can be make directly accessible (for Filipino crew) if required.

Certification and Record Keeping

MONSOON – Management Information

Annual reviews are conducted with respective Principals to evaluate Monsoon crewing services. Management information provided to Principals includes:

• Budget performance and manning cost• Fleet crew list• Crew vacation list• Crew planning and rotation forecast• Crew retention rate• Crew performance and promotion • P&I cases • Disciplinary cases• Training plan and records• Customers audits, KPI and services review

Monsoon is presently providing more than 500 competent officers and ratings onboard with a wide range of experience on more than 30 vessels of different types in international and regional trade under different flags of registry. 

Types of vessels which are manned with Monsoon crew include General Cargo, Containers, Bulk Carriers, Log Carriers, Tankers (Oil, Product, Chemical), Ro/Ro, Offshore Supply vessels, Seismic Survey vessels, Anchor Handling Tugs, FPSO.

All crew are compliant to the latest STCW and flag state requirements, and are operationally experienced and integrated into established pool and rotation for respective customers.

Training matrices are established with respective customers according to STCW, MLC and owners’ specifications for age, medical, experience and qualification for respective positions onboard.

Monsoon has already established its own in-house training facilities in Manila and Yangon for pre-joining briefing, anti-piracy, owners’ QHSE and safety briefing and seminars.

Our Yangon office has in-house training for electrical engineers, cooks and English language. Monsoon Manila has conducted other specific pre-training (e.g. Marine Mammals Observers) as required by our customers.

Monsoon uses established recognised training centres such as IDESS, Consolidated, MSTS, SMTC for owner-specified training such as offshore BOSIET, OEHTM, FRC, HLO, welding courses etc.

Training facilities

Monsoon continuously trains and upgrades its pool of seafarers through upgrading training courses in accordance with STCW and Flag State requirements, in order to achieve a high standard of safety and professional skills and to enhance safety, job satisfaction and career prospects for all seamen.

Monsoon expects all its seamen to actively participate in training and upgrading in a systematic manner while ashore and onboard ships. All seamen must clearly understand their responsibilities towards training and upgrading.

Monsoon Training Policy focus on the following areas:

• Basic Courses e.g. STCW 2010 BST, SSA courses

• Professional Licence & Professional Enhancement Courses e.g. Deck officers and Engineers’ professional licenses, Coastal Navigation, Ship Simulator and Handling, Shipboard Management, Planned Maintenance Course, Engineering, Specialized Tanker Safety Course, GMDSS, Cooking, Welding, Crane Driving courses etc.

• General Training - Maritime English, ISM, Computer, Nutrition & Health Education etc.

• Cadet Training

Training facilities - 2

Monsoon has negotiated and signed various types of CBA, including ITF affiliated unions e.g. AMOSUP, SMOU, SOS.

Monsoon Singapore maintains a major client’s specified QHSE system. Monsoon Yangon has an ISO based system updated 22nd Jan 2014.

Monsoon Singapore has obtained a MOM EA Licence and the MPA LOA, bringing our company in full compliance to Singapore flag state requirement of MLC well ahead of 20th Aug 13 implementation. Manila office has upgraded its licence with POEA to MLC standard. Monsoon Yangon (ZTP) has voluntarily achieved an MLC audit by NK as RPS on 23rd Jan 2014. Monsoon Yangon is in compliance to MLC as well as ISO 9001:2008 standards.

All offices are actively audited by our own internal audits as well as clients’ audits. Recent audits are done by DNV (Manila), WesternGeco, K Lines, Sanco all without any major findings and in compliance with MLC.

ITF and MLC 2006, Certification and Recent Audits

Monsoon Singapore – MOM and MPA Certification

As a responsible and professional crew manning office, we are dedicated to providing an extensive range of services which includes the following:

Comprehensive range of manning services

• Single or mixed nationality concept

• Seafarers Contracts & ITF approved collective agreements

• Recruitment and selection

• Crew planning and rotation

• Pre-joining seminar, briefing of principal’s QHSE

and ISM/ISPS policies

• Training programs for cadets, STCW, ISM, ISPS.

• Offshore training – OPITO approved BOSIET, OEHTM, FRC

• Performance review & career development

• Management information

• Quarterly / Annual budget review with Principals

• Handling P&I crew medical claims

• Office automated crew payroll

• Offshore and host countries taxes

• IMO, ILO, MLC Flag state compliance and administration

• Ship agencies and logistics support services

WHY MONSOON?– Our Competitive Advantage

• Proven Track Records in Manning

• Established Recruitment Network

• Established Pool of Seamen • Competitive Manning Cost • Experienced Management Teams • Training Programs • Quality Assured • Stringent Selection Process • Management Information • Comprehensive Range of Manning Services

MONSOON TEAM withinEagle Clarc Shipping Inc.

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Responsible Management Professional Seamanship