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    WHITEPAPER

    Mobile Search AdvertisingAround the Globe:

    2014 Annual Report

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    Copyright 2014 Marin Software Inc. All rights reserved. 2

    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    TABLE OF CONTENTS

    Executive Summary 03

    Introduction 03

    Methodology 04

    Part IUnited Kingdom and Eurozone 05

    Part IIUnited States 07

    Part IIIMobile Search Across the Globe 10

    About Marin Software 13

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    Copyright 2014 Marin Software Inc. All rights reserved. 3

    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    EXECUTIVE SUMMARY

    As mobile adoption makes the world more interconnected by the hour, advertisers will

    need to move faster and be more responsive to their customers. In working with someof the worlds largest and most sophisticated advertisers, our research uncovered some

    very interesting trends that highlight the increased value of mobile devices as a mission

    critical channel for reaching consumers, and the increased competition that advertisers

    face.

    To create this brief, we sampled the Marin Global Online Advertising Index, composed

    of advertisers who invest more than $6 billion in annualised ad spend on the Marin

    platform to create this brief. Our research uncovered three key findings:

    1. Consumer Adoption: At the current growth rate, mobile devices will account for

    50% of all paid search clicks by December 2015.

    2. Increased Competition: Cost per click (CPC) on mobile devices increased at a much

    higher rate than cost per click on the desktop during 2013. In some regions, tablet

    CPCs have surpassed desktop CPCs.

    3. Improving Performance: Conversion rates on tablets and smartphones rose

    throughout 2013 as consumers became increasingly comfortable with mobile

    commerce.

    INTRODUCTIONEven though mobile devices have been around for years, it is nothing short of stunning

    how quickly smartphones and tablets have become an essential part of modern-day

    life. Todays consumers are constantly connected via one device or another. And while

    advertisers have historically had to play catch-up with mobile enabled consumers, we

    saw 2013 as the year where brands and agencies really began to focus on mobile

    advertising.

    According to eMarketer, 19% of Googles 2013 ad revenue came from mobile search

    ads and it will increase to 30% over the next 3 years.1 This growth reflects the shape of

    the digital advertising landscape as driven by the increased usage of mobile acrossconsumer markets. Global smartphone penetration currently sits just above 60% with

    over 1 billion users.2 eMarketer predicts smartphone penetration to reach 69.4% by

    2017.3 In addition, tablet sales are projected to exceed computer sales by 2015.4 The

    widespread penetration of smartphones and tablets only underscores the importance of

    mobile as an advertising channel.

    1 http://searchengineland.com/googles-mobile-search-revenue-to-top-30-percent-desktop-to-fall-to-43-percent-by-2015-forecast-17081

    2 http://www.emarketer.com/Article/Smartphone-Users-Worldwide-Will-Total-175-Billion-2014/10105 36

    3 http://searchengineland.com/googles-mobile-search-revenue-to-top-30-percent-desktop-to-fall-to-43-percent-by-2015-forecast-170811

    4 http://marketingland.com/mobile-devices-to-eclipse-pcs-in-q4-this-year-58833

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    Copyright 2014 Marin Software Inc. All rights reserved. 4

    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    As mobile devices become increasingly integrated with everyday life, advertisers needto adjust marketing strategies to accommodate the always-connected consumer, who is

    constantly on the go and whose shopping and product research behavior is vastly

    different than anything weve seen before.

    This research brief analyzes mobile trends from 2013, forecasts the state of mobile

    advertising for 2014, and examines the overall performance of mobile ads across

    devices. Our objective with this report is to help the digital marketer wrap their arms

    around the explosive growth in mobile advertising, while developing effective

    benchmarks and strategies for success.

    METHODOLOGY

    In this study, we looked across leading brands and advertisers that manage more than

    $6 billion in annualised online ad spend. Our data set represented all major industry

    sectors alongside the following countries or regions:

    Australia India Singapore

    Brazil Japan United Kingdom

    Canada Mexico USA

    China New Zealand

    Eurozone ( countries) Russia

    The size and diversity of our data set, coupled with the broad geographic coverage,

    enables us to provide the most comprehensive report on how smart mobile devices are

    changing paid search. That being said, our clients mainly consist of large advertisers

    spending upwards of 50,000 per month on paid search, social and display. As such,

    the information presented in this report is biased towards larger advertisers, and may

    not reflect mobile search trends for small or medium sized businesses.

    4.8%

    12.3%

    19.1%

    25.3%

    30.8%

    2011 2012 2013 2014 est. 2015 est.

    Source: company reports, 2012 & 2013; eMarketer, Aug 2013

    Mobile Share of Google Ad Revenue

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    PART IUNITED KINGDOM AND EUROZONE

    Mobile Search Trends

    In the UK, mobile click share grew from 24.4% in January to 43.4% by the end of the

    year, marking a 77.9% increase in 2013. The Eurozone grew its 2013 mobile paid

    search click share from 12.4% to 20.2%, displaying an impressive 62.9% growth

    through the year.

    Ad spend share also showed marked growth across the board in Europe, reflecting the

    increased interest in mobile and realization of mobile relevance in 2013. UK mobile

    ad budget share increased from 22.0% to 34.8%, or growth of 58.2% in 2013.

    Meanwhile, the Eurozone mobile budget share increased from 10.0% to 20.9%, or anincrease of 109%. In the Eurozone, mobile budget spend caught up with click share.

    Benchmarking Performance Across Devices

    Across the board, we saw that click-through rates for mobile devices are higher than

    that for computers. In the UK, click-through rates were significantly higher for mobile

    devices relative to the Eurozone.

    Copyright 2014 Marin Software Inc. All rights reserved. 5

    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    12.1%20.6%

    5.1% 7.7%

    12.3%

    22.8%

    7.3%12.5%

    UK Euro

    Smartphone Tablet

    January2013

    January2013

    December2013

    December2013

    2013 Mobile Share of Paid Clicks

    7.1%12.9%

    3.2%7.8%

    14.9%

    21.9%

    6.8%

    13.1%

    January2013

    December2013

    UK Euro

    Smartphone Tablet

    January2013

    December2013

    2013 Mobile Share of Search Budgets

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    Copyright 2014 Marin Software Inc. All rights reserved. 6

    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    On the CPC side, we observed similar trends. In the UK and Eurozone smartphone cost

    per click was significantly less than that of computers and tablets. However, tablet

    CPCs in the Eurozone surpassed that of computers. This is a first for tablets and quite

    possibly a leading indicator on their emerging value to performance advertisers.

    Smartphone CPCs saw the largest growth from 2012 to 2013. Across both the UK and

    the Eurozone, smartphone CPCs increased just over 26%. Tablet growth slowed from

    2012, increasing about 10% across Europe. Computer CPCs actually decreased in the

    Eurozone, dropping by about 3%.

    2.59%3.02%

    5.71%

    3.83%3.85% 3.63%

    UK Euro

    Computers Smartphones Tablets

    2013 Average CTR across Devices

    0.34 0.30

    0.19

    0.24

    0.31 0.33

    UK Euro

    Computers Smartphones Tablets

    2013 Average CPC across Devices

    13.3%

    -3.2%

    26.7% 26.3%

    10.7% 10.0%

    UK Euro

    Computer Smartphone Tablet

    CPC Change, 2012 vs 2013

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    Copyright 2014 Marin Software Inc. All rights reserved. 7

    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    Smartphone conversion rates remain below that of desktop and tablet. European

    smartphone conversion rates have grown sharply, similar to the US, signaling improved

    ad targeting and optimization, as well as consumer momentum on mobile advertising.

    Additionally, tablet conversion rates have been increasing in the Eurozone, and will

    likely reach the same level as desktops this year.

    PART IIUNITED STATES

    Mobile Search Trends and Projections

    Smartphone and tablet usage grew sharply in 2013, with consumers embracing paid

    search on mobile devices and advertisers following suit. From January to December of

    2013, the share of paid search clicks from mobile devices increased from 21.8% to34.2% of all paid search clicks. In particular, paid search clicks from smartphones

    almost doubled during that period. Projecting this trend forward, we think that the

    share of paid search clicks from mobile devices will break 42% by December 2014,

    with smartphones accounting for half of the overall volume. Additionally, our data

    suggests that mobile devices will account for 50% of all paid search clicks by

    December 2015, marking a significant milestone where mobile is the new normal.

    Spend share, or percentage of budget, saw similar increases, with mobile spend share

    spiking a stunning 45% from January to December 2013 as it rose from 19.3% to

    27.9%. Similar to 2012, we continue to see budget share lag click share on mobiledevices. Also, the share of paid search budgets on smartphones surpassed the same for

    tablets in mid-2013. And our analysis indicates that mobile budget share will exceed

    one-third of overall paid search budgets by December 2014.

    Mobile Click Share

    21.8% 21.9% 23.2%23.5% 25.0%

    26.7% 27.4%29.2% 29.4% 29.6% 32.1%

    34.2%

    12.1% 12.0% 12.8% 12.9%14.1% 15.5%

    16.0% 17.4%17.9% 18.4% 19.4%

    20.3%

    9.6% 9.9% 10.4% 10.7% 10.9% 11.3%11.4% 11.8% 11.5% 11.2% 12.8%

    13.9%

    Mobile Smartphones Tablet

    2013 Average Conversion Rate

    6.09%

    4.60%

    Computers Smartphones Tablets

    1.76%

    2.79%

    1.03%

    4.60%

    1.67%

    UK Euro

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    Copyright 2014 Marin Software Inc. All rights reserved. 8

    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    With smartphones accounting for a fifth of all paid search clicks, advertisers need to be

    increasingly thoughtful when it comes to allocating their paid search budget across

    devices. Specific things to consider include cost per click, click-through rate, andconversion rate across devices.

    Benchmarking Across Devices

    Advertising on a smartphone is intrinsically different from advertising on a desktop

    computer because of how consumers use smartphones and the difference in form

    factor. For example, many advertisers may have noticed that smartphone click-through

    rates are consistently higher than those on computer and tablets. There are a few

    different reasons for this. To start with, the limited screen size of smartphones reduces

    the number of ad impressions delivered per search. Additionally the increased urgency

    associated with being mobile and on-the-go can change consumer behavior and leadto greater engagement with the SERP. In 2013, the average click-through rate on a

    smartphone was 3.75%, vs. 2.29% and 2.70% for computers and tablets, respectively.

    However, when normalising for position, it appears that click-through rates across

    devices might not be that different. Across devices, click-through rates are similar for

    ad positions one through five. Smartphone searches only deliver up to five ads, and not

    coincidentally, smartphone ad click-through rate disappears altogether after position five.

    2013 Average CTR by Device

    2.29%

    3.75%

    2.70%

    Computers Smartphones Tablets

    Mobile Spend Share

    19.3% 19.6% 20.1% 19.3%20.7%

    22.2% 22.9%23.7% 24.4% 24.2%

    26.6% 27.9%

    9.5% 9.7% 10.3% 9.4% 10.2%11.3% 11.8% 12.5%

    13.2% 13.3% 13.9% 14.4%

    9.8% 9.9% 9.8% 9.9% 10.5% 11.0% 11.0%11.3% 11.2% 10.9%

    12.7% 13.6%

    Mobile Smartphone Tablet

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    Mobile CPC shows advertisers another advantage of mobile advertising. The chart

    shows that smartphone clicks are about 30% cheaper than computer clicks, andtablets are about 8% cheaper. While CPCs are closing the gap, we still see smartphone

    CPCs being significantly cheaper than their computer counterparts for the near future,

    with tablets reaching computer levels.

    When comparing CPCs in 2013 versus those in 2012, we see 20.8% and 22.6% CPC

    growth on smartphones and tablets. This rate of growth is almost double that of

    computer CPCs, which increased 10.7% in 2013. The relative increase in mobile and

    tablet CPCs point to the increased competitiveness of mobile advertising, compared to

    the relative maturity of advertising on desktops.

    CPC Change, 2012 vs 2013

    Copyright 2014 Marin Software Inc. All rights reserved. 9

    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    2013 Average CTR by Ad Position

    5.0%

    2.4%

    1.7%

    1.3%

    5.2%

    2.4%2.1%

    1.0%

    5.1%

    2.9%

    1.9%

    1.3%

    1-2 2-3 3-4 4-5

    Computers Smartphones Tablets

    $0.83

    $0.58

    $0.76

    Computers Smartphones Tablets

    2013 Average CPC by Device

    10.7%

    20.8%22.6%

    Computers Smartphones Tablets

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    15.3%

    2.4%7.2% 3.9% 2.6% 4.2%

    6.6% 8.0%14.8%

    7.1%

    16.5%

    3.6%

    9.7%9.2% 11.2%

    30.8% 24.8%

    7.9%

    11.2%

    17.2%

    68.2%

    93.9%

    83.1%86.9% 86.3%

    65.0%68.6%

    84.1%

    74.1% 75.7%

    Australia Brazil Canada China India Japan Mexico New Zealand Russia Singapore

    Tablets Smartphones Computers

    Copyright 2014 Marin Software Inc. All rights reserved. 10

    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    However, conversion rates tell a different story. In 2013, tablet conversion rates

    managed to edge out computer conversion rates for the first time (5.5% vs 5.3%

    respectively). This is an important milestone for tablets and underscores their role as

    emerging online shopping devices. Smartphone conversion rate still lags at 4.4%.

    However, when we compare conversion rates between 2012 and 2013, smartphones

    and tablets have increased conversion rates by 57.1% and 66.7%, versus 35.9% for

    the desktop. Mobile conversions are growing faster than ever and advertisers are poised

    to take advantage of the mobile e-commerce revolution.

    PART IIIMOBILE SEARCH ACROSS THE GLOBE

    Across the globe, we saw similar trends in mobile advertising. Mobile devices have seen

    widespread and rapid adoption around the world, with smartphones penetrating moreand more markets.

    The charts below show click-share and budget-share across devices for each market

    under consideration. We also looked at device-specific click-through rates and cost per

    click for each market. Please note that this is only reflective of Google mobile data, and

    does not include data for other search engines, such as Bing, Yahoo! Japan, or Yandex.

    5.3%

    4.4%

    5.5%

    Computers Smartphones Tablets

    2013 Average Conversion Rate by Device

    2013 Click Share by Region

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    3.5%

    2.0%

    1.7%

    1.5%

    5.0%

    1.8%

    1.2%

    1.7%

    4.2%

    3.3%

    3.6%

    2.9%

    2.4%

    1.8%

    4.8%

    2.0%

    1.7%1.6%

    5.0%

    2.4%

    4.3%

    2.5%

    1.9%

    2.9%

    5.7%

    1.8%

    1.1%

    1.3%

    4.9%

    3.8%

    Australia Brazil Canada China India Japan Mexico New Zealand Russia Singapore

    Computers Smartphones Tablets

    14.45%

    2.17%6.89% 4.60% 2.73% 4.53%

    7.53% 7.80%13.62%

    5.65%

    12.97%

    2.32%

    7.01%7.14%

    4.93%

    35.10% 24.26%

    5.23%

    9.01%

    12.23%

    72.57%

    95.51%

    86.10% 88.27%92.34%

    60.37%68.21%

    86.97%

    77.36%82.12%

    Australia Brazil Canada China India Japan Mexico New Zealand Russia Singapore

    Tablets Smartphones Computers

    2013 Spend Share by Region

    Copyright 2014 Marin Software Inc. All rights reserved. 11

    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    2013 Average CTR by Region

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    2013 Average CPC by Region

    Copyright 2014 Marin Software Inc. All rights reserved. 12

    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    Optimising Mobile Search Campaigns

    With mobiles rapid growth and reach throughout the globe, it is an important area for

    marketers to focus their attention. However, advertising on mobile differs vastly from

    advertising on desktop, and it is important to accommodate for mobile user behavior

    when creating mobile campaigns. This section covers best practices for mobile devices

    to help marketers get the most out of their advertising dollar.

    1. Ad position: As shown earlier, ad position is critical for advertising in general.

    However, it is especially important for smartphone advertising due to the constraints

    of the small screen. Positions 1 and 2 are by far the most valuable positions for ads.

    Across all devices, click-through rates drop by 50% after position 2, from roughly

    5% to 2.4%.

    2. Mobile experience: A strong factor for conversion rates is overall user experience.

    Many websites still lack a robust mobile-optimised experience. Advertisers should

    ensure that all parts of their conversion path are well-optimised for mobile devices,

    and specifically smartphones.

    3. Mobile conversions: Smartphone advertising tends to have conversions that happen

    via a non-standard pathway, such as a call or in-store visit. This can lead to

    difficulties recording these conversions and acknowledging that they are mobile-

    influenced. Marketers should look into tracking mobile ad formats like click-to-call

    and store-locator. If successful, they can better estimate revenue from mobile

    transactions and adjust budget accordingly.

    $1.18

    $0.32

    $1.06

    $0.39

    $0.16

    $0.47

    $0.37

    $0.54

    $0.25

    $0.64

    $0.87

    $0.20

    $0.73

    $0.30

    $0.07

    $0.57

    $0.36 $0.35

    $0.19

    $0.42

    $1.05

    $0.28

    $0.97

    $0.45

    $0.16

    $0.55

    $0.43

    $0.51

    $0.22

    $0.48

    Australia Brazil Canada China India Japan Mexico New Zealand Russia Singapore

    Computers Smartphones Tablets

    All amounts in USD

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    Mobile Search Advertising Around the Globe:

    2014 Annual Report

    ABOUT MARIN SOFTWARE

    With more than $6 billion in annualised advertising spend, Marin Software (NYSE:

    MRIN) is the leading digital ad management platform in the world. Offering anintegrated platform for search, display, social, and mobile advertising, Marin helps the

    worlds best brands and agencies simplify their advertising workflow while dramatically

    increasing ad performance. Powering advertising campaigns in more than 160

    countries, Marins technology transforms data into insights and complexity into

    opportunity for hundreds of global advertisers and agencies. For more information

    about Marins solutions, please visit: http://www.marinsoftware.co.uk/solutions/overview.

    United States

    San Francisco

    123 Mission Street

    25th Floor

    San Francisco, CA 94105

    Tel: +1 (415) 399-2580

    New York215 Park Avenue South

    Suite 1801

    New York, NY 10003

    Tel: +1 (646) 490-2427

    Chicago

    140 S. Dearborn Street

    Suite 300-A

    Chicago, IL 60603

    Tel: +1 (312) 267-2083

    Austin

    800 Brazos StreetSuite 320

    Austin, TX 78701

    Tel: +1 (512) 287-7478

    Portland

    A317 SW Alder Street

    Suite 850

    Portland, OR 97204

    Tel: +1 (971) 302-6191

    EMEA

    United Kingdom

    1st Floor, Orion House,

    5 Upper St Martins Lane,

    London, WC2H 9EA

    Tel: +44 (0)845 262 0404

    France

    Actualis Level 2

    21 and 23 Boulevard Haussmann

    Paris 75009

    Tel: +33 1 80 95 68 60

    Germany

    Am Kaiserkai 1

    20457 Hamburg

    Tel: +49 40 80 80 74-522

    Ireland

    Suite 204

    28-32 Upper Pembroke StreetDublin, 2

    APAC

    Singapore

    One Raffles Quay

    North Tower, Level 25

    048583

    Tel: +65 6622 5888

    Japan3rd Floor, Sanno Park Tower

    2-11-1 Nagata-cho

    Chiyoda-ku

    Tokyo 100-6162

    Tel: +81 3 6205 3179

    Australia

    Level 33

    Australia Square

    264 George Street

    Sydney NSW 2000

    Tel: +61 (0)2 9258 1820

    0845 262 0404 1st Floor, Orion House,

    [email protected] 5 Upper St Martins Lane,

    www.marinsoftware.com London, WC2H 9EA