mobile search uk 2014
TRANSCRIPT
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WHITEPAPER
Mobile Search AdvertisingAround the Globe:
2014 Annual Report
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Copyright 2014 Marin Software Inc. All rights reserved. 2
Mobile Search Advertising Around the Globe:
2014 Annual Report
TABLE OF CONTENTS
Executive Summary 03
Introduction 03
Methodology 04
Part IUnited Kingdom and Eurozone 05
Part IIUnited States 07
Part IIIMobile Search Across the Globe 10
About Marin Software 13
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Copyright 2014 Marin Software Inc. All rights reserved. 3
Mobile Search Advertising Around the Globe:
2014 Annual Report
EXECUTIVE SUMMARY
As mobile adoption makes the world more interconnected by the hour, advertisers will
need to move faster and be more responsive to their customers. In working with someof the worlds largest and most sophisticated advertisers, our research uncovered some
very interesting trends that highlight the increased value of mobile devices as a mission
critical channel for reaching consumers, and the increased competition that advertisers
face.
To create this brief, we sampled the Marin Global Online Advertising Index, composed
of advertisers who invest more than $6 billion in annualised ad spend on the Marin
platform to create this brief. Our research uncovered three key findings:
1. Consumer Adoption: At the current growth rate, mobile devices will account for
50% of all paid search clicks by December 2015.
2. Increased Competition: Cost per click (CPC) on mobile devices increased at a much
higher rate than cost per click on the desktop during 2013. In some regions, tablet
CPCs have surpassed desktop CPCs.
3. Improving Performance: Conversion rates on tablets and smartphones rose
throughout 2013 as consumers became increasingly comfortable with mobile
commerce.
INTRODUCTIONEven though mobile devices have been around for years, it is nothing short of stunning
how quickly smartphones and tablets have become an essential part of modern-day
life. Todays consumers are constantly connected via one device or another. And while
advertisers have historically had to play catch-up with mobile enabled consumers, we
saw 2013 as the year where brands and agencies really began to focus on mobile
advertising.
According to eMarketer, 19% of Googles 2013 ad revenue came from mobile search
ads and it will increase to 30% over the next 3 years.1 This growth reflects the shape of
the digital advertising landscape as driven by the increased usage of mobile acrossconsumer markets. Global smartphone penetration currently sits just above 60% with
over 1 billion users.2 eMarketer predicts smartphone penetration to reach 69.4% by
2017.3 In addition, tablet sales are projected to exceed computer sales by 2015.4 The
widespread penetration of smartphones and tablets only underscores the importance of
mobile as an advertising channel.
1 http://searchengineland.com/googles-mobile-search-revenue-to-top-30-percent-desktop-to-fall-to-43-percent-by-2015-forecast-17081
2 http://www.emarketer.com/Article/Smartphone-Users-Worldwide-Will-Total-175-Billion-2014/10105 36
3 http://searchengineland.com/googles-mobile-search-revenue-to-top-30-percent-desktop-to-fall-to-43-percent-by-2015-forecast-170811
4 http://marketingland.com/mobile-devices-to-eclipse-pcs-in-q4-this-year-58833
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Copyright 2014 Marin Software Inc. All rights reserved. 4
Mobile Search Advertising Around the Globe:
2014 Annual Report
As mobile devices become increasingly integrated with everyday life, advertisers needto adjust marketing strategies to accommodate the always-connected consumer, who is
constantly on the go and whose shopping and product research behavior is vastly
different than anything weve seen before.
This research brief analyzes mobile trends from 2013, forecasts the state of mobile
advertising for 2014, and examines the overall performance of mobile ads across
devices. Our objective with this report is to help the digital marketer wrap their arms
around the explosive growth in mobile advertising, while developing effective
benchmarks and strategies for success.
METHODOLOGY
In this study, we looked across leading brands and advertisers that manage more than
$6 billion in annualised online ad spend. Our data set represented all major industry
sectors alongside the following countries or regions:
Australia India Singapore
Brazil Japan United Kingdom
Canada Mexico USA
China New Zealand
Eurozone ( countries) Russia
The size and diversity of our data set, coupled with the broad geographic coverage,
enables us to provide the most comprehensive report on how smart mobile devices are
changing paid search. That being said, our clients mainly consist of large advertisers
spending upwards of 50,000 per month on paid search, social and display. As such,
the information presented in this report is biased towards larger advertisers, and may
not reflect mobile search trends for small or medium sized businesses.
4.8%
12.3%
19.1%
25.3%
30.8%
2011 2012 2013 2014 est. 2015 est.
Source: company reports, 2012 & 2013; eMarketer, Aug 2013
Mobile Share of Google Ad Revenue
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PART IUNITED KINGDOM AND EUROZONE
Mobile Search Trends
In the UK, mobile click share grew from 24.4% in January to 43.4% by the end of the
year, marking a 77.9% increase in 2013. The Eurozone grew its 2013 mobile paid
search click share from 12.4% to 20.2%, displaying an impressive 62.9% growth
through the year.
Ad spend share also showed marked growth across the board in Europe, reflecting the
increased interest in mobile and realization of mobile relevance in 2013. UK mobile
ad budget share increased from 22.0% to 34.8%, or growth of 58.2% in 2013.
Meanwhile, the Eurozone mobile budget share increased from 10.0% to 20.9%, or anincrease of 109%. In the Eurozone, mobile budget spend caught up with click share.
Benchmarking Performance Across Devices
Across the board, we saw that click-through rates for mobile devices are higher than
that for computers. In the UK, click-through rates were significantly higher for mobile
devices relative to the Eurozone.
Copyright 2014 Marin Software Inc. All rights reserved. 5
Mobile Search Advertising Around the Globe:
2014 Annual Report
12.1%20.6%
5.1% 7.7%
12.3%
22.8%
7.3%12.5%
UK Euro
Smartphone Tablet
January2013
January2013
December2013
December2013
2013 Mobile Share of Paid Clicks
7.1%12.9%
3.2%7.8%
14.9%
21.9%
6.8%
13.1%
January2013
December2013
UK Euro
Smartphone Tablet
January2013
December2013
2013 Mobile Share of Search Budgets
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Copyright 2014 Marin Software Inc. All rights reserved. 6
Mobile Search Advertising Around the Globe:
2014 Annual Report
On the CPC side, we observed similar trends. In the UK and Eurozone smartphone cost
per click was significantly less than that of computers and tablets. However, tablet
CPCs in the Eurozone surpassed that of computers. This is a first for tablets and quite
possibly a leading indicator on their emerging value to performance advertisers.
Smartphone CPCs saw the largest growth from 2012 to 2013. Across both the UK and
the Eurozone, smartphone CPCs increased just over 26%. Tablet growth slowed from
2012, increasing about 10% across Europe. Computer CPCs actually decreased in the
Eurozone, dropping by about 3%.
2.59%3.02%
5.71%
3.83%3.85% 3.63%
UK Euro
Computers Smartphones Tablets
2013 Average CTR across Devices
0.34 0.30
0.19
0.24
0.31 0.33
UK Euro
Computers Smartphones Tablets
2013 Average CPC across Devices
13.3%
-3.2%
26.7% 26.3%
10.7% 10.0%
UK Euro
Computer Smartphone Tablet
CPC Change, 2012 vs 2013
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Copyright 2014 Marin Software Inc. All rights reserved. 7
Mobile Search Advertising Around the Globe:
2014 Annual Report
Smartphone conversion rates remain below that of desktop and tablet. European
smartphone conversion rates have grown sharply, similar to the US, signaling improved
ad targeting and optimization, as well as consumer momentum on mobile advertising.
Additionally, tablet conversion rates have been increasing in the Eurozone, and will
likely reach the same level as desktops this year.
PART IIUNITED STATES
Mobile Search Trends and Projections
Smartphone and tablet usage grew sharply in 2013, with consumers embracing paid
search on mobile devices and advertisers following suit. From January to December of
2013, the share of paid search clicks from mobile devices increased from 21.8% to34.2% of all paid search clicks. In particular, paid search clicks from smartphones
almost doubled during that period. Projecting this trend forward, we think that the
share of paid search clicks from mobile devices will break 42% by December 2014,
with smartphones accounting for half of the overall volume. Additionally, our data
suggests that mobile devices will account for 50% of all paid search clicks by
December 2015, marking a significant milestone where mobile is the new normal.
Spend share, or percentage of budget, saw similar increases, with mobile spend share
spiking a stunning 45% from January to December 2013 as it rose from 19.3% to
27.9%. Similar to 2012, we continue to see budget share lag click share on mobiledevices. Also, the share of paid search budgets on smartphones surpassed the same for
tablets in mid-2013. And our analysis indicates that mobile budget share will exceed
one-third of overall paid search budgets by December 2014.
Mobile Click Share
21.8% 21.9% 23.2%23.5% 25.0%
26.7% 27.4%29.2% 29.4% 29.6% 32.1%
34.2%
12.1% 12.0% 12.8% 12.9%14.1% 15.5%
16.0% 17.4%17.9% 18.4% 19.4%
20.3%
9.6% 9.9% 10.4% 10.7% 10.9% 11.3%11.4% 11.8% 11.5% 11.2% 12.8%
13.9%
Mobile Smartphones Tablet
2013 Average Conversion Rate
6.09%
4.60%
Computers Smartphones Tablets
1.76%
2.79%
1.03%
4.60%
1.67%
UK Euro
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Copyright 2014 Marin Software Inc. All rights reserved. 8
Mobile Search Advertising Around the Globe:
2014 Annual Report
With smartphones accounting for a fifth of all paid search clicks, advertisers need to be
increasingly thoughtful when it comes to allocating their paid search budget across
devices. Specific things to consider include cost per click, click-through rate, andconversion rate across devices.
Benchmarking Across Devices
Advertising on a smartphone is intrinsically different from advertising on a desktop
computer because of how consumers use smartphones and the difference in form
factor. For example, many advertisers may have noticed that smartphone click-through
rates are consistently higher than those on computer and tablets. There are a few
different reasons for this. To start with, the limited screen size of smartphones reduces
the number of ad impressions delivered per search. Additionally the increased urgency
associated with being mobile and on-the-go can change consumer behavior and leadto greater engagement with the SERP. In 2013, the average click-through rate on a
smartphone was 3.75%, vs. 2.29% and 2.70% for computers and tablets, respectively.
However, when normalising for position, it appears that click-through rates across
devices might not be that different. Across devices, click-through rates are similar for
ad positions one through five. Smartphone searches only deliver up to five ads, and not
coincidentally, smartphone ad click-through rate disappears altogether after position five.
2013 Average CTR by Device
2.29%
3.75%
2.70%
Computers Smartphones Tablets
Mobile Spend Share
19.3% 19.6% 20.1% 19.3%20.7%
22.2% 22.9%23.7% 24.4% 24.2%
26.6% 27.9%
9.5% 9.7% 10.3% 9.4% 10.2%11.3% 11.8% 12.5%
13.2% 13.3% 13.9% 14.4%
9.8% 9.9% 9.8% 9.9% 10.5% 11.0% 11.0%11.3% 11.2% 10.9%
12.7% 13.6%
Mobile Smartphone Tablet
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Mobile CPC shows advertisers another advantage of mobile advertising. The chart
shows that smartphone clicks are about 30% cheaper than computer clicks, andtablets are about 8% cheaper. While CPCs are closing the gap, we still see smartphone
CPCs being significantly cheaper than their computer counterparts for the near future,
with tablets reaching computer levels.
When comparing CPCs in 2013 versus those in 2012, we see 20.8% and 22.6% CPC
growth on smartphones and tablets. This rate of growth is almost double that of
computer CPCs, which increased 10.7% in 2013. The relative increase in mobile and
tablet CPCs point to the increased competitiveness of mobile advertising, compared to
the relative maturity of advertising on desktops.
CPC Change, 2012 vs 2013
Copyright 2014 Marin Software Inc. All rights reserved. 9
Mobile Search Advertising Around the Globe:
2014 Annual Report
2013 Average CTR by Ad Position
5.0%
2.4%
1.7%
1.3%
5.2%
2.4%2.1%
1.0%
5.1%
2.9%
1.9%
1.3%
1-2 2-3 3-4 4-5
Computers Smartphones Tablets
$0.83
$0.58
$0.76
Computers Smartphones Tablets
2013 Average CPC by Device
10.7%
20.8%22.6%
Computers Smartphones Tablets
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15.3%
2.4%7.2% 3.9% 2.6% 4.2%
6.6% 8.0%14.8%
7.1%
16.5%
3.6%
9.7%9.2% 11.2%
30.8% 24.8%
7.9%
11.2%
17.2%
68.2%
93.9%
83.1%86.9% 86.3%
65.0%68.6%
84.1%
74.1% 75.7%
Australia Brazil Canada China India Japan Mexico New Zealand Russia Singapore
Tablets Smartphones Computers
Copyright 2014 Marin Software Inc. All rights reserved. 10
Mobile Search Advertising Around the Globe:
2014 Annual Report
However, conversion rates tell a different story. In 2013, tablet conversion rates
managed to edge out computer conversion rates for the first time (5.5% vs 5.3%
respectively). This is an important milestone for tablets and underscores their role as
emerging online shopping devices. Smartphone conversion rate still lags at 4.4%.
However, when we compare conversion rates between 2012 and 2013, smartphones
and tablets have increased conversion rates by 57.1% and 66.7%, versus 35.9% for
the desktop. Mobile conversions are growing faster than ever and advertisers are poised
to take advantage of the mobile e-commerce revolution.
PART IIIMOBILE SEARCH ACROSS THE GLOBE
Across the globe, we saw similar trends in mobile advertising. Mobile devices have seen
widespread and rapid adoption around the world, with smartphones penetrating moreand more markets.
The charts below show click-share and budget-share across devices for each market
under consideration. We also looked at device-specific click-through rates and cost per
click for each market. Please note that this is only reflective of Google mobile data, and
does not include data for other search engines, such as Bing, Yahoo! Japan, or Yandex.
5.3%
4.4%
5.5%
Computers Smartphones Tablets
2013 Average Conversion Rate by Device
2013 Click Share by Region
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3.5%
2.0%
1.7%
1.5%
5.0%
1.8%
1.2%
1.7%
4.2%
3.3%
3.6%
2.9%
2.4%
1.8%
4.8%
2.0%
1.7%1.6%
5.0%
2.4%
4.3%
2.5%
1.9%
2.9%
5.7%
1.8%
1.1%
1.3%
4.9%
3.8%
Australia Brazil Canada China India Japan Mexico New Zealand Russia Singapore
Computers Smartphones Tablets
14.45%
2.17%6.89% 4.60% 2.73% 4.53%
7.53% 7.80%13.62%
5.65%
12.97%
2.32%
7.01%7.14%
4.93%
35.10% 24.26%
5.23%
9.01%
12.23%
72.57%
95.51%
86.10% 88.27%92.34%
60.37%68.21%
86.97%
77.36%82.12%
Australia Brazil Canada China India Japan Mexico New Zealand Russia Singapore
Tablets Smartphones Computers
2013 Spend Share by Region
Copyright 2014 Marin Software Inc. All rights reserved. 11
Mobile Search Advertising Around the Globe:
2014 Annual Report
2013 Average CTR by Region
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2013 Average CPC by Region
Copyright 2014 Marin Software Inc. All rights reserved. 12
Mobile Search Advertising Around the Globe:
2014 Annual Report
Optimising Mobile Search Campaigns
With mobiles rapid growth and reach throughout the globe, it is an important area for
marketers to focus their attention. However, advertising on mobile differs vastly from
advertising on desktop, and it is important to accommodate for mobile user behavior
when creating mobile campaigns. This section covers best practices for mobile devices
to help marketers get the most out of their advertising dollar.
1. Ad position: As shown earlier, ad position is critical for advertising in general.
However, it is especially important for smartphone advertising due to the constraints
of the small screen. Positions 1 and 2 are by far the most valuable positions for ads.
Across all devices, click-through rates drop by 50% after position 2, from roughly
5% to 2.4%.
2. Mobile experience: A strong factor for conversion rates is overall user experience.
Many websites still lack a robust mobile-optimised experience. Advertisers should
ensure that all parts of their conversion path are well-optimised for mobile devices,
and specifically smartphones.
3. Mobile conversions: Smartphone advertising tends to have conversions that happen
via a non-standard pathway, such as a call or in-store visit. This can lead to
difficulties recording these conversions and acknowledging that they are mobile-
influenced. Marketers should look into tracking mobile ad formats like click-to-call
and store-locator. If successful, they can better estimate revenue from mobile
transactions and adjust budget accordingly.
$1.18
$0.32
$1.06
$0.39
$0.16
$0.47
$0.37
$0.54
$0.25
$0.64
$0.87
$0.20
$0.73
$0.30
$0.07
$0.57
$0.36 $0.35
$0.19
$0.42
$1.05
$0.28
$0.97
$0.45
$0.16
$0.55
$0.43
$0.51
$0.22
$0.48
Australia Brazil Canada China India Japan Mexico New Zealand Russia Singapore
Computers Smartphones Tablets
All amounts in USD
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Mobile Search Advertising Around the Globe:
2014 Annual Report
ABOUT MARIN SOFTWARE
With more than $6 billion in annualised advertising spend, Marin Software (NYSE:
MRIN) is the leading digital ad management platform in the world. Offering anintegrated platform for search, display, social, and mobile advertising, Marin helps the
worlds best brands and agencies simplify their advertising workflow while dramatically
increasing ad performance. Powering advertising campaigns in more than 160
countries, Marins technology transforms data into insights and complexity into
opportunity for hundreds of global advertisers and agencies. For more information
about Marins solutions, please visit: http://www.marinsoftware.co.uk/solutions/overview.
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Portland, OR 97204
Tel: +1 (971) 302-6191
EMEA
United Kingdom
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France
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Tel: +33 1 80 95 68 60
Germany
Am Kaiserkai 1
20457 Hamburg
Tel: +49 40 80 80 74-522
Ireland
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28-32 Upper Pembroke StreetDublin, 2
APAC
Singapore
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North Tower, Level 25
048583
Tel: +65 6622 5888
Japan3rd Floor, Sanno Park Tower
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Tel: +81 3 6205 3179
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