microsoft teams is here!
TRANSCRIPT
Microsoft Teams is Here!Presented by AvePoint, Avanade, and Microsoft
Webinar: April 12, 2017
Agenda:
• Meet Our Experts
• Modern Collaboration Journey
• Meet Microsoft Teams
• When To Use What in Groups
• Panel Discussion with Live Q&A
Dux Raymond SyAvePoint
Chief Technology Officer (CTO)
Microsoft MVP & Regional Director
@meetdux
Dan StevensonMicrosoft
Group Program Manager
Microsoft Teams
@DanSkype
Michelle CaldwellAvanade
Digital Workplace Director
Microsoft MVP & Regional Director
@shellecaldwell
Modern Collaboration JourneyBy Michelle Caldwell, Avanade
Microsoft MVP and Regional Director
Collaboration Has Changed
Collaboration Is Not What It Use To Be
Collaboration Is Not Technology
Technology can be the enabler
The technology can support and guide your collaborative environment
But, at the same time it can also totally destroy it
The technology moves faster than your business
You must understand your culture and demography
To be the collaborative enabler you need to build strategies, supporting your business objectives, but also be prepared to change them
Generational Preferences at Work -Bruce Tulgan
Characteristics Maturists(pre-1945)
Baby Boomer(1946-1964)
Generation X(1965-1977)
Generation Y(1978-1989)
Generation Z(1990-2000)
Formative experiences Second world war
Rationing
Rock ‘n Roll
Nuclear families
Defined gender roes –
particularly for women
Cold War
Post War boom
“Swinging 60s”
Apollo Moon landings
Youth culture
Woodstock
End of Cold War
Fall of Berlin Wall
Live Aid
Introduction of first PC
Early mobile technology
Latch-key kids
Rising levels of divorce
9/11 terrorist attacks
PlayStation
Social media
Invasion of Iraq
Reality TV
Google Earth
Economic downturn
Global warming
Mobile devices
Arab Spring
Produce own media
Cloud Computing
Wiki-leaks
Percentage in NA workforce 1% 30% 27% 28% 14%
Aspiration Home Ownership Job Security Work-life balance Freedom and flexibility Security and stability
Attitude toward technology Largely disengaged Early IT adaptors Digital Immigrants Digital Natives “Technoholics”
Attitude toward career
Jobs are for lifeOrganizational – careers are
defined by employers
Early “portfolio” careers – loyal
to profession, not necessarily
employer
Digital entrepreneurs – work
“with” organizations not “for”
Career multitaskers – will move
seamlessly between
organizations and “pop-up
businesses
Signature product
Automobile Television Personal Computer Tablet/Smart Phone
Google Glass, graphene, nano-
computing, 3-D printing,
driverless cars
Communication media
Formal Letter Telephone E-mail and text message Text or social media Hand-held communication
Communication Preference
Face-to-face meetings
Face-to-face ideally but
increasingly will go online Text message or email Online and mobile (txt msg) Facetime
Collaboration Is Driving Business ValueOrganizations with a modern collaboration strategy are seeing vast improvements in:
It’s a Journey!
Avanade’s Point of View on Collaboration
Technology can be the enabler
A modern collaboration platform supports many modalities
A continuous suite to minimize context switching
At the forefront of modern collaboration
Allows many different journeys
Applicable for many cultures and ways of working
An always evolving platform
Conversation and Collaboration Journey
Collaboration is not always a static and pre-defined process and a moderncollaboration platform must accommodate for all scenarios.
Instant Messaging
Team Collaboration
Document Library
Cloud Storage
Enterprise Social
Knowledge Management
t
Ideation
Formalized project
Refines solution
Presentation of solution
Archival
Feedback from SMEs
Creates a document
Skype conversation with colleague
Creates and shares document
Collaborates with team
Harvests knowledge
Finalizes result
Shares result
Searches for informationPersistent
Storage
Journey example 1 Journey example 2
Your First Steps
Generational Preferences at Work
Baby Boomer(1946-1964)
Generation X(1965-1979)
Millennial(1980-1997)
Generation Z(1998-2020)
In Person Meeting
Virtual Online Meeting (No Video)
Virtual Online Meeting (Video)
Team Workspaces
Instant Message (IM)
Enterprise Social Networking
Persistent Chat
Conversational User Interfaces
Mostly preferAlways prefer Somewhat prefer Occasionally prefer Do not prefer
Avanade Research, Wired Magazine: The Next Generation of Working Practices, Herman Miller: Generations at Work, EY Study on Generational Shifts
For organizations with a multi-generation workforce, it is important to understand your demographics to know how to best find the balance of tools
across the generations. If you are an organization that heavily relies on email, what are you doing for your new workers? Are you giving them the tools
they need to be effective? Note: this is a generalization of observations, but any individual may cross multiple categories.
©2017 Avanade Inc. All Rights Reserved. <Highly Confidential> See Avanade’s Data Management Policy
What to use when
Audience (Internal or External)
INDIVIDUAL GROUP TEAM DEPARTMENT ORGANIZATION
PR
IOR
ITY
/TIM
E S
EN
SIT
IVIT
Y
UR
GEN
T/H
IGH
AD
-HO
C/L
OW
GEN
ER
ATIO
NA
L P
REFER
EN
CES
Gen Z
(1998-2
020)
Bab
y Bo
om
er (19
46-19
64)
Mille
nnia
l (1980-19
97)
Gen X
(1965-19
79)
MyAnalytics
Skype for Business Call or
Instant Message (IM)
Skype for Business Online Meetings Skype Broadcast
Outlook Email
OneDrive for Business
Yammer (All Company and Groups)
Team Sites(Office 365 Groups)
Microsoft Teams
Delve Boards
SP Publishing Site
SharePoint Team News
Office 365 Video
SharePoint Intranet
Avanade Research, Microsoft
Bots and Connectors
Welcome to Microsoft TeamsBy Dan Stevenson, Microsoft
Group Program Manager for Microsoft Teams
Co-Creating
Content
Office 365 ProPlus
Co-authoringacross desktop,
mobile, web
Mail &
Calendar
Outlook
Undisputed
leader in mail
and calendar
Voice, Video
& Meetings
Skype
100M meetings
each month
Chat-based
Workspace
Microsoft Teams
Introducing
Microsoft
Teams
Sites & Content
Management
SharePoint
190M end users
Enterprise
Social
Yammer
85% of Fortune
500
Office 365 Collaboration
The chat-based workspace in Office 365
Customizable for each team
Security teams trust
A hub for teamwork
Chat for today’s teams
Suited for many different team types and roles
Microsoft Teams Demo!
Architecture and Technical DesignAzure AD/Office 365 services
• AAD for identity, groups, authentication (including future guest support)
• Groups shared w/SharePoint, Planner, etc.
• O365 Connectors infrastructure
• Web clients (Word, PowerPoint, Excel, OneNote, PowerBI) in tab view
• Custom views for SharePoint and Planner
Chat service• Chat data are stored at rest in regional
clouds (Azure) based on tenant location
• Microsoft Teams Chat Service runs within the O365 compliance boundary
• Several other services within the chat framework e.g. permissions, search
InTune & Conditional Access
Web
Desktop (Windows & Mac) iOS App Android App
Windows Phone AppClients
Gra
ph
AP
I
Off
ice
On
line
On
eDri
ve f
or
Bu
sin
ess
Shar
ePo
int
On
line
Exchange Mailbox
TeamsMiddle Tier
Chat Services Media Services
Web
Vie
w
File
s
File
s
Sett
ings
an
d O
ffic
e 3
65
A
cces
s
Mes
sagi
ng
Au
dio
/Vid
eo
Archiving/Auditing
Connectors
Services
Extensibility
Azure Active Directory
Office 365 Groups
Exchange Calendar
Scheduling
Tabs Extensibility
Bots
Bot Framework
Technical RequirementsOffice 365 suite license required, and prefer but not require Exchange, SharePoint
• On-premises/hybrid must be synced via Azure AD Connect (fka dirsync)
• Exchange on-premises users will have a little less functionality e.g. Connectors
• OneDrive (as part of SharePoint) required for private chat files
Skype for Business is not a pre-req; SfB users will benefit from interop features• 1-1 IM between Teams and Skype for Business
• Click to join Skype for Business meetings from the meetings view in Teams
• Support for hybrid deployments and richer interop is under investigation
Archiving, eDiscovery, compliance via the Office 365 Security & Compliance Center• Exchange group mailboxes for team chats and events, user mailboxes for private chats
• SharePoint/OneDrive archiving for files
For more technical guidance, visit www.successwithteams.com
Deployment and EducationSuccess with Teams• www.successwithteams.com
• Practical guidance
• Plan-deliver-operate framework
• Checklists, pre-reqs, adoption guides, tools
FastTrack• fasttrack.microsoft.com
• Customer success service
• Best practices, tools, resources, experts
• New content and service for Microsoft Teams
Customer success kit• aka.ms/teams-kit
• Email templates, flyers, and posters to assist with rollout
• Announcement, countdown, getting started, tips and tricks
When To Use What? By Dux Raymond Sy, AvePoint
Microsoft MVP and Regional Director
©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc.
Factor 1: Audience: Size Does Matter!
With whom do you need to communicate?
Large AudienceBroadcast to organizations and across departments
Small AudienceChat within teams and to individuals
Any AudienceAppropriate for all audiences
©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc.
Factor 2: Tone – Express Yourself!
How do you want to express yourself?
Formal ToneProfessional and objective
Informal TonePersonal and conversational
Any ToneAppropriate for all tones
©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc.
Factor 3: Speed – Need for Speed!
How quickly do you need to communicate?
High TempoFast and quick responses
Low TempoSlow and ad hoc responses
Any TempoAppropriate for any speed
©AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc.
Your one-stop shop to learn everything about Office 365 Groups.
Get free access to regularly updated articles, webinars with industry leaders, and best practices.
www.avepoint.com/office-365-groups/
Live Panel Discussion
With Questions & Answers
From The Community & MVPs
From The Community
Matthias Einig, MVP
CEO & Co-Founder
Rencore GmbH
@mattein
• Any chance we see private channels within a team coming in the future?
From The Community
Jeff Shuey,
President
IAMCP
@jshuey
• When will External Guest Access be enabled?
• Will there be a Slack to Teams Migration Tool?
From The Community
Loryan Strant, MVP
@TheCloudMouth
• As Teams becomes a more all-encompassing interface for accessing and working with Office 365 services -what can we expect to see around bringing in conversations from Skype for Business or Yammer?
From The Community
Dan Usher, MVP
Chief Technologist & Cloud Architect
@binarybrewery
• When will Microsoft Teams be available for our friends on macOS running Safari?
• Will Microsoft Teams allow for future integration with Groups conversations or Yammer?
From The Community
Andy Talbot,
SharePoint & Office 365 Consultant
Collab365.community host
@SharePointAndy
• When can we expect to see future Teams development capabilities appear on the Office 365 roadmap?
From The Community
Asif Rehmani, MVP
Founder & CEO
VisualSP
@asifrehmani
• Is there enough room or even a business use case for small to midsize organizations for using both Teams as well as Yammer?
From The Community
Knut Relbe-Moe, MVP
Product Evanelist
Valo Intranet
@sharePTkarm
• Will it be possible to see the chat from Teams in embededview in SharePoint, like we can do with Yammer?
From The Community
René Modery, MVP
Solutions Architect
Synergy Corporate Technologies
@modery
• What kind of "organizational“ requirements are needed to get started successfully with Teams? Can any part of a company get started using teams, or are there certain factors that help getting started with it and improve usage and value.
From The Community
Tamara Bredemus
Director of Collaborative Services
City of Minneapolis
@TamaraBred
• What resources are available to prepare our users at large for the rollout of Teams?
• What is your favorite feature of the MS Team site and why?
Thank You!