1. Microsoft Outlook 2010 & Lync
Making the e-mail client your friend

2. Resources and Self Training
All about MS Outlook 2010
http://tinyurl.com/2wvq69y
Online MS Outlook 2010 course
http://tinyurl.com/39q2lbc
Microsoft Lync
https://events.livemeeting.com/967/11517/ondemandpublictraining.html
3. Authentication
Outlook, Lync and Active Directory all use the same login
Adding other accounts
Delegation Access
Sharing with groups
Home outlook login is available
4. Outlook Basics
5. Inside Outlook
Navigation/Tabs
Views
Home Tab
Reply All
Change to Appointment
Rules
View Tab
BCC field
Show as Conversation
Detailed User View
Delivery/Read receipts
6. Address Books and Contacts
Auto Fill
Contacts Views
Categories
Sub contacts groups
Contacts as Outlook Address Book
Global Address Book
7. File storage and Sharing
2GB of storage
14 months retention policy
Public Folders
Sub Folders
Personal Folder sharing
School Account folder sharing
Calendar sharing
Address Book & sharing
8. Calendar
Views
Multiple Calendars and Overlay
Shared Calendars
Schedule View
Calendar Publishing
School calendars
9. Microsoft Lync
Instant Messenger & More
Video Conferencing
File transferring
Contact lists
Desktop administration
Global Address Book