Internet Customer Solutions, Inc.239 New Road Parsippany, NJ 07054Phone (973) 244-1470 Fax (973) 582-0320

WWW.INTERCS.COM Email: sales@intercs.com

Offering Email Hosting, Online Collaboration and Webconferencing as a Microsoft Partner using:

Summary

The Microsoft Business Productivity Online Standard Suite (BPOS) is a set of Microsoft hosted messaging and collaboration solutions including Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft Office Live Meeting, and Microsoft Office Communications Online. These online services are designed to give your business streamlined communication with high availability, comprehensive security, and simplified IT management. When your company subscribes to one or more of the services, it connects to the rich interactivity of on-premises client and server applications with the flexibility and scalability of Web-based services. Because Microsoft hosts the services, it reduces your company’s need to maintain IT services on site. Many organizations today are moving to this "software-plus-services" model, because it decreases the need to manage hardware and software.

Features

User Experience

User signing into BPOS

Microsoft Online Services Sign In application — The Sign In application is a tool that

automatically sets up services and allows users to access all of their services with no need to

sign in each time they use them. The Sign In application is available from both the

Administration Center and My Company Portal.

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E-mail and calendar functions

Exchange Online delivers e-mail services including spam filtering, anti-virus protection, and synchronization of mobile devices. Through Microsoft Office Outlook 2007 and Microsoft Office Outlook Web Access, you can use the advanced e-mail, calendar, contact, and task management features of Exchange Online. Office Outlook Web Access enables users to access their e-mail messages from almost any browser—whether the user is in the office or on the road.

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User using MS Outlook

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Document collaboration and workspaces

SharePoint Online allows you to share and work together on documents, maintain version control

for shared documents, create intranet sites to manage projects and project workflows, post

calendar information, and set up wikis and blogs.

Using Sharepoint to share documents

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Web conferencing

Office Live Meeting allows you to hold online meetings with colleagues, customers, and partners

in real time. Office Live Meeting participants can convene online to share documents, ask

questions, work on a virtual "whiteboard," and talk to each other during the meeting.

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Using MS Office Live Meeting

Setting up a Live Meeting from within MS Outlook

Running a Live Meeting

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Communicating instantly with other people using MS Office Communications Manager and MS Instant Messaging

Using Instant Messaging

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Collaborating from within MS Office Outlook

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The Deskless Worker Service Option

When a user is on the road most of the time, and doesn’t need webconferencing, then the user needs only to email and to share documents with other people. The deskless worker service option gives you these two features.

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Administrator Experience (Tasks)

Microsoft Online Services Administration Center — The Administration Center gives you

an online management portal to manage your services and users. From the Administration

Center, service administrators can import multiple user accounts, use e-mail migration tools,

create distribution lists, create SharePoint site collections, and submit service requests to

Microsoft Online Services Technical Support.

E-mail coexistence and migration tools — The Microsoft Business Productivity

Online Standard Suite includes e-mail coexistence and migration tools. If you have

Active Directory directory services and Microsoft Exchange Server, the Microsoft

Online Services Directory Synchronization tool synchronizes your user accounts,

contacts, and groups from your local environment to Microsoft Online Services. This

tool also makes your Microsoft Exchange Global Address List (GAL) available in

Exchange Online. Use the Microsoft Online Services Migration Tools to forward copies

of your Exchange Server mail to your Exchange Online mailboxes. You can also use

the Migration Tools to copy content from your Exchange Server, POP3, or IMAP4 e-

mail server mailboxes to your Exchange Online mailboxes.

Demo can be seen at: http://www.microsoft.com/online/demo/demo.aspx

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Pricing

A ballpark figure is $15/user/month. A minimum of 5 users need to be purchased for one year. So, $900 per year. Individual services can be purchased for a fee ranging from $2 to $10/user/month. What a deal! Set up fees, administration fees, configuration fees and customization fees will be added by Internet Customer Solutions based upon your requirements. But these fees will be recuperated right away since your cost savings are just enormous. Just think of having a MS Live Meeting online with 5 people from 3 different states. Such a Live Meeting webconference may cost you a meal. If those people had to fly out and drive to a meeting place, each one would spend a day salary plus the airfare, plus the car rental, plus the meals and plus traffic congestion time.

An overview of pricing can be seen in the following webpage:

http://www.microsoft.com/online/buy.mspx#faq

Benefits

Based on experience, the main benefits are as follows:

People collaborate more frequently such that projects are done faster, more complete with higher quality

People get the right information quickly in their hands online at the time they need it Everyone has now access to the same contact info, documents, conversation notes, history

information, training material, product catalogs and any resource materials at the time they need it

Enormous cost savings by avoiding travel and lodging expenses All the above features and benefits enable people to follow up better with customers on time

and with the right information. Less prospects fall through the cracks. This means a possible revenue increase by 30%.

Why Choose Internet Customer Solutions, Inc?

Internet Customer Solutions, Inc. has uniquely positioned itself in the market by:

Integrating MS Online Services, MS Live Services, MS CRM Online, VoIP, ERP (Online) solutions from Microsoft and other vendors so that nearly all business information needs to be entered only once, and that everybody sees the same information at any time from any place online.

Offering a total Internet solution which is customized for your business, but will also save you a lot of money

High quality design of applications, networks and VoIP Strong experience with databases, E-Commerce and VoIP Well documented proposals, good project management and support commitment

Other Services

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Some of our other customized services include:

Website development Web store (E-Commerce) development

o Business to Consumer Shopping Cart capabilities Secured credit card information transfer

o Business to Business Purchase order submission Order form transmission

Web application development Implementing and customizing Microsoft CRM and ERP packages Web access service (T1, DSL) Website and email hosting Networking (LAN, WLAN, WAN)

I would like very much to meet with you to discuss the many ways Internet Customer Solutions, Inc. can provide your company with an internet based customer solution. Based upon your requirements I will be happy to submit a proposal for your consideration.

Regards,

Your Sales Contact

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