THE QUARTERLY NEWSLETTER OF BAHAMAS FIRST HOLDINGS LIMITED VOL 12 ISSUE 1 MARCH 2015

INSIDE THIS ISSUE

♦ The Generals-Bowling Champions

♦ BIA Motto Competition Winners

♦ Corporate Values

♦ In Pursuit of Inclusion

♦ Stress (Living a Balanced Life!)

♦ CII 2014 Success

♦ Staff News

♦ Birthdays and Anniversaries

♦ Producer of the Quarter Winners

♦ Happy Retirement

♦ Cayman First

♦ BFG at BIA Careers Fair

♦ Future Leaders in Action

♦Top 10 Mentoring Tips

♦ 10 Tips to Engage Gen Z

♦ JA F.L.A.M.E.

♦ What is Data Protection?

♦ BFG Internship Program

♦ Editor’s Request

Mentoring...“Tell me and I forget, teach me and I may remember, involve me and I learn.” ―Benjamin Franklin

Bahamas First Group

CORPORATE VALUES

**Integrity

**Accountability

**Transparency

**Excellence

**Employee Development

**Financial Stability

**Good Corporate

Citizenship

THE GENERALS…..2014/2015 BOWLING CHAMPIONS

The Bahamas First Generals of the Bankers’ Bowling League were indeed in

“general” form on Championship night (03/26/2015) at Mario’s Bowling

Palace. They were ready for battle. One by one they approached the lanes

with their bowling ball in hand. Step by step they released the ball with a

gentle glide. Strike, strike, spare, spare, everyone now knew the Generals

were here!

The fight was tough, the battle fierce, but the Generals prevailed by a score

of 865-840 in the deciding game of the championship and the BFG Generals

became the Champions of the 2014/2015 Bankers’ Bowling League. - Harvey Braithwaite

Rhonda S. Chipman-Johnson, Coordinator, Bahamas

Insurance Association (BIA) announced the winners

of the BIA 40th Anniversary Motto Competition, and

BFG took 1st (Valya Gray - center); 2nd (Lashan Rah-

ming - right); and 3rd (Shaneka Sturrup - left).

Valya’s winning theme:

“BIA: Preserving the Insurance Industry of The

Bahamas-Past, Present, Future”

BIA Motto Competition!

FIRST INSIGHT 2

Diversity: Diversity means difference; when we talk about diversity at Bahamas First, we are referring to the

many kinds of differences that exist between human beings, some of which show up in every interaction be-

tween two or more people. As human beings, we have different personalities, different identities, different

stories, different life experiences, and different perspectives.

Inclusion: We strive to create a culture of inclusion for our employees and our customers. This does not

mean that “anything goes,” but rather that everyone is willing and able to make their unique contribution

within the context of our Corporate Values.

Nurturing a culture of inclusion is not simply a matter of having good intentions, but a product of intentional

actions and behaviors. As an organization, as teams, and as individuals there are deliberate practices we

promote, in our pursuit of an inclusive experience for employees and customers. –Joe Gerstandt

CCC 2015 LAUNCH

“IN PURSUIT OF INCLUSION”

BFG 1st Quarter Backyard Social—Hosted by CCC………...”A deliberate practice to provide an inclusive experience!”

Is this

a party

or

what…

Patrick Ward, Group President & CEO, participates in discussion with BFG staff to answer this question

in a session facilitated by Joe Gerstandt….

What does

Diversity and Inclusion

mean for us at Bahamas First?

STRESS (Living a Balanced Life!)……by Dr. Timothy Barrett

FIRST INSIGHT 3

Dr. Tim Barrett was our first Coffee Forum Speaker for the year and he focused on Stress Manage-ment. His definition of stress is…..”Any change that you have to adapt to”. He said that stress has many characteristics: 1. It can be beneficial at certain levels. 2. It is individual and subjective. 3. It can be expressed in physical and mental ways. 4. When coping capacity is exceeded, distress occurs. 5. Prolonged distress leads to burnout. 6. It is a reality of living in today’s world, so to ignore it, is at your own peril! Moreover, he said that, “wasting your time is wasting your life”. He encouraged us to “LOOK FOR THE BEAUTY, LOOK FOR THE GOOD and BE THANKFUL!”

Cedric Smith thanks Dr. Barrett. BF Staff listens attentively!

Dr. Barrett speaks…...

Congratulations on our 2014 Certificate in Insurance

(CII) Success and other Insurance Exams!

CONGRATULATIONS TO ALL!

4

FIRST INSIGHT

1. Arianne Braynen

2. Insley McKinney

3. Raymond Imhoff

4. Dennis Lockhart

5. Jeffery Davis

6. Marika Williams

7. Devon Bethel

8. Shiphrah Deal

9. Marcia Johnson

10. Gabrielle McKenzie

11. Kezia Saunders

12. Denise Vaval

13. Shekera Sears

14. Nicholas Darville

15. Randanette Valcin

16. Jeffery Davis 38. Drew Bartlett

17. Arianne Braynen 39. Theresa Culmer

18. Gabrielle McKenzie 40. Alpin Taylor

41. Arianne Braynen

42. Shannon Darville

43. Jeffery Davis

44. Dennis Lockhart

45. Gabrielle McKenzie

46. Marika Williams

IF1

IF2

IF3

IF4

CERTIFICATE CII

DIPLOMA COURSES

24. Alpin Taylor

25. Drew Bartlett

26. Arianne Braynen

27. Grace Cartwright

28. Shannon Darville

29. Jeffery Davis

30. Raymond Imhoff

31. Dennis Lockhart

32. Marcia Johnson

33. Criselle King

34. Insley McKinney

35. Shaneka Sturrup

36. Denise Vaval

37. Marika Williams

1. Tracy Bonczek - P80

2. Lyndell Hanna - P96

3. Paula Adderley - P92

4. Jeffrey Davis - P67

5. Gina Sands - P21

21. Theresa Culmer

20. Dennis Lockhart

21. Gabrielle McKenzie

22. Telcine Saunders

23. Rashad Storr

1. Drew Osborne - HIA 2 & 3

2. Rochiene Sonlin - HIA 1

3. Sherie Jackson - HIA 1

4. Cheyenne Smith - AINS 1

5. Judy Campbell - AINS 1

CAYMAN FIRST PASSES

6. Jermaine Maize - IF1

7. Frances Campbell - IF1

8. Jermaine Maize - IF2

9. Charissa Larsen - AINS 21-

(Property & Liability Ins. Principles)

FIRST INSIGHT

S T A F F N E W S

5

CONGRATULATIONS to our winners for

Producer of the Quarter competition for 2015

Staff Member Branch Premium

Wanda Smith Harbour Bay $14,381.48

Karen Curtis Harbour Bay $12,657.45

Blythe Bailey Carmichael Road $ 7,752.36

Queen Rolle-Stubbs - Jan 5th

Chandrice Ferguson - Jan 8th

Linda Thompson - Jan 13th

Charles Sands - Jan 19th

Shevia Ferguson-Kemp - Jan 20th

Patrick Ward - Jan 22nd

Kezia Saunders - Jan 26th

Latia Miller - Jan 29th

Renee Gibson - Feb 3rd

Bonnie Nguyen - Feb 4th

Rashad Storr - Feb 4th

Mark Taylor - Feb 11th

Keith Rolle - Feb 14th

Shantell Wilson - Feb 14th

Shadell Williams - Feb 15th

Cedric Smith - Feb 16th

Margarita Newbold - Feb 24th

Shekera Sears - Feb 29th

Neil Culmer - Mar 1st

Nicolas Darville - Mar 7th

Marvin Bain - Mar 11th

Drew Bartlett - Mar 12th

Theresa Culmer - Mar 14th

Travis Donald - Mar 15th

Harvey Braithwaite - Mar 21st

BIRTHDAYS

Valarie Wilson - 4yrs - Jan1st

Shadell Williams - 1yr = Jan 6th

Desiree Taylor - 8yrs - Jan 8th

Paula Adderley - 4yrs - Jan 10th

Nikez McDonald - 14yrs - Jan 26th

Bebie Farrington - 27yrs - Feb 1st

Annette McSweeney - 17yrs - Feb 2nd

Patrick Ward - 31yrs - Mar 1st

Edith Bethel - 26yrs - Mar 1st

Latia Miller - 4yrs - Mar 1st

Stanford Charlton - 5yrs - Mar 1st

Chaunte Toote - 1yr - Mar 3rd

Patrenella Storr - 8yrs - Mar 5th

Gregory Williams - 38yrs - Mar 14th

Nicole Leary - 5yrs - Mar 15th

Karen Curtis - 41yrs - Mar 26th

Elizabeth Smith - 20yrs - Mar 27th

ANNIVERSARIES

CONGRATULATIONS

TO ALL!!! We appreci-

ate your years of service

and contributions to

Bahamas First!

HAPPY RETIREMENT!

Well done BONNIE & DELORES!!!

Bonnie Nguyen joined Bahamas First in August 2007. She

served the group for over seven (7) years. She continues to

run the very successful Future Leaders Development Pro-

gram which was introduced in 2008 under her leadership.

Delores Joseph joined in September 1969 and had over

forty (40) years of service. She loved her work as a mes-

senger and continues to volunteer at the Cancer Society of

The Bahamas.

FIRST INSIGHT

6

CAYMAN FIRST

Staff at Annual Cay-

man Insurance Associa-

tion (CIIA) Event - Feb

2015:

(L-R Sarah Bushea, Richard

Uriasz, Judy Campbell,

Kahlill Strachan, Amanda

Henkis, Frances Campbell,

Ruth Kibe, Angelika Bodden

and Elisa Brown)

Khalill Strachan with Classroom of the

Month at Hope Academy.

Gordon Philip, General Manager, and Staff

members attend the Lighthouse School’s

Annual Easter event:

(L-R Shawna Gourzog, Gordon Philip, Amanda Henkins,

Priscilla Pouchie, Cassandra Ebanks and Allison

McDonald) Cayman First Flag Football team…..Go team!

FIRST INSIGHT 7

FLs hard at work completing the end of class

assignment on The Role of Intermediaries.

Warren and Stan are really making them sweat!

Future Leaders in Action……

Toastmasters Club 1095

Valya & Gabrielle attended as

guests of Bonnie Nguyen

New Careers Pamphlet Launch!

at BIA Careers Fair

Drew Bartlett & Nicole Leary Kendal Isaac Gymnasium, February 25, 2015

Top 10 Mentoring Tips!

1. Listen more often than you speak.

2. Approach challenges with a positive attitude.

3. Be consistent in terms of having contact with your mentee.

4. Tell the truth. Having an honest exchange builds trust.

5. Be objective as much as possible.

6. Affirm your mentee when they accomplish something or arrive at a new perspective. 7. Ask permission when needing to share feedback to others. 8. Engage the whole person. It's not just about how a mentee thinks, but also how they feel. 9. Let them grow and let them go. 10. Enjoy the relationship and you will gain as much as you give.

www.management-mentors.com

10 Tips to Engage Gen Z 1. Build a digital presence 2. Give them a voice 3. Make a community commitment 4. Engage via mobile 5. Offer flexible scheduling 6. Provide structure 7. Accept authority indifference 8. Provide feedback 9. Create work teams 10. Invest in teaching behavior

Presentation by: Rayan Hahnn

Junior Achievement F.L.A.M.E.

(Future Leaders Aspiring to a Magnitude of Excellence)

FIRST INSIGHT

Bahamas First Holdings Ltd.

Bahamas First Centre

32 Collins Avenue

P. O. Box SS-6238

FIRST INSIGHT 8

Bahamas Junior Achievement Conference (Bahamajac) Freeport, Grand Bahama

The team visits our offices—NUA & Bahamas First, in Freeport

J. A. Shadow Day

J.A. Church Service

FIRST INSIGHT

Bahamas First Holdings Ltd.

Bahamas First Centre

32 Collins Avenue

P. O. Box SS-6238

Submit articles to:

richendak@bahamasfirst.com

Richenda King - Editor/Producer

Annette McSweeney - Co-producer

Contributors: Nicole Leary

Marvin Bain

Elisa Brown

FIRST INSIGHT 9

What is Data Protection?

Data Protection is the safeguarding of the privacy

rights of individuals in relation to the processing

of personal information.

Under the Data Protection (Privacy of Personal

Information) Act 2003, anyone processing per-

sonal information must comply with eight (8)

enforceable principles of good information han-

dling practice.

What is Personal Information (DATA)?

Personal data means data relating to a living indi-

vidual who can be identified either from the data

or form data in conjunction with other informa-

tion in the possession of the Data Controller.

Personal information may include:

Name, age, weight, height

Medical records

Income, purchases and spending

habits,

Race, ethnic origin and color

Blood type, DNA code, fingerprints

Marital status and religion

Education

Home Address and telephone num-

ber

Taken from Office of the Data Protection Com-

missioner

National Training Symposium

“Data Protection In A 21st Century World”

October 2013

From the desk of the Data Controller..

For our next issue of First Insight, tell us your story about your

volunteer work in the community, we would like to share it!

Be sure to submit a photo!

Submitted by:

Deborah McKinney, Group IT Manager

Bahamas First Group

Insurance Internship Program

The Bahamas First Insurance Internship Pro-

gram will launch in June 2015, under the theme,

“Insurance Innovation”. The program offers

graduating undergraduate college students, an

opportunity to develop and enhance critical

business skills through intensive work experi-

ence and industry learning. They will partici-

pate in our mentoring program giving them the

opportunity to work with key business profes-

sionals, to gain an insight in the insurance in-

dustry and to explore the wide range of career

opportunities. Our focus this year will be in the

area of Claims, Underwriting and Business Sup-

port.

Program Details

The Internship Program will run from June 1, to

July 5, 2015 for a period of 5 weeks. The posi-

tions will be temporary and full-time. During

week 1, the interns will receive Company orien-

tation, they will be matched with a mentor and

they will participate in classes from the Founda-

tion Insurance Test curriculum. After the first

week, they will be provided with a specific set

of duties to be performed over the remaining 4

weeks.

Eligibility Requirements

Participating students should be completing

their undergraduate program in related business

and technical areas, between June 2015-June

2016. Well rounded students will be given spe-

cial consideration. We will also consider stu-

dents in the area of Auto Mechanic Repairs who

have completed a certificate program. Mini-

mum academic standards are a 2.75 - 3.0 GPA.