mendix presentation telecom example
DESCRIPTION
Global research shows that Telco companies with an excellent online reseller channel, have more resellers and partners, and therefore win more business. Mendix enables Telco companies to support and increase their (international) growth by optimizing their internal or external channel processes. Examples of these solutions are B2B reseller portals, Order management solutions, and customized B2C portals for B2B Telco’s.TRANSCRIPT
Next Generation Business Solutions
With the Leading Business Agility Suite
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• Introductions• Mendix overview• Client cases• Demo• Discussion and Questions
Agenda
Company facts
Leader in Business App Delivery Awarded by Shell & Deloitte Gartner acknowledgment: Cool Vendor in 2009 CAGR of 100% over years 2005-2009 Fast growing international customer base Global partner network Offices in Netherlands, US & Stockholm Team of 60+ Mendixites
Mendix in a nutshell
Mendix is the fastest and easiest way to extend and leverage your existing systems with high-end portal
solutions and custom business applications. Code-free.
Why we are different
5x faster time-to-market at ½ the costRapidly deliver new b2b portals & business apps across people and systems
Simplicity- Business Analysts can do most of the work
- Reduced IT dependency
FlexibilityBuilt to support CHANGING business needs
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How we deliver a better ROI
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Mendix Architecture
Mendix Solutions
B2B Portals Self-service Portals
Single View of Customer
Rapid Prototyping Extend your ERP Enterprise
Cloud Apps
Mendix delivers the tools and (online) infrastructure to rapidly deploy custom rich business portals & cloud apps
… without code
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Mendix in the Extended Enterprise
Back-office Mid-office Front-office
ERP, Mainframe, Middleware
BPM
Fullfillment
AgileApplication
Delivery
Presentation services
Extended Enterprise
CustomerAnd Partner self-service
Value chain integration
3 levels of portal maturity (Telecom example)
Phase 1:
ReadOnly Website as a
marketing tool – read only
Allow your customers a and agents to do business through the web
Phase 3:
Integrated
Integrate your processes with agent and client processes – connect people and systems
Phase 2:
Transactional
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Telecom and Media Portal example
Select right product
/Bandwidth calculator
Enter New Business Provisioning Billing & Commissions
Customer Service
Reporting & Analysis
ProvisioningOnline Billing statements
Initiate trouble ticket
Number of new submissions
Check service availability
Order statusReal time
commission statements
Escalate trouble tickets
Won/lost business
Workflow driven customer interview
Expected delivery date
Commissions by agent
Stuck trouble tickets
Online Account overview
Marketing & Training materials
Instant online Quoting
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Mendix customer cases
Vibe Communications: B2B Channel Self-serviceSelf-Service Reseller Portal
Eurofiber: Portal SolutionsCustomer & Supply Chain portal
Sandd: Reverse logisticsSolution for incorrectly provided mail process
Initial: Self-Service conceptsRich customer Self-Service portal
Arch Re Insurance; Reinsurance PortalSubmission, underwriting and risk management
Demo
Discussion and Questions
Thank you.
Vincent de la Mar - Business Development Manager, Mendix [email protected]