mendix presentation telecom example

15
Next Generation Business Solutions With the Leading Business Agility Suite

Upload: vdelamar

Post on 05-Dec-2014

2.469 views

Category:

Business


14 download

DESCRIPTION

Global research shows that Telco companies with an excellent online reseller channel, have more resellers and partners, and therefore win more business. Mendix enables Telco companies to support and increase their (international) growth by optimizing their internal or external channel processes. Examples of these solutions are B2B reseller portals, Order management solutions, and customized B2C portals for B2B Telco’s.

TRANSCRIPT

Page 1: Mendix Presentation Telecom example

Next Generation Business Solutions

With the Leading Business Agility Suite

Page 2: Mendix Presentation Telecom example

2

• Introductions• Mendix overview• Client cases• Demo• Discussion and Questions

Agenda

Page 3: Mendix Presentation Telecom example

Company facts

Leader in Business App Delivery Awarded by Shell & Deloitte Gartner acknowledgment: Cool Vendor in 2009 CAGR of 100% over years 2005-2009 Fast growing international customer base Global partner network Offices in Netherlands, US & Stockholm Team of 60+ Mendixites

Page 4: Mendix Presentation Telecom example

Mendix in a nutshell

Mendix is the fastest and easiest way to extend and leverage your existing systems with high-end portal

solutions and custom business applications. Code-free.

Page 5: Mendix Presentation Telecom example

Why we are different

5x faster time-to-market at ½ the costRapidly deliver new b2b portals & business apps across people and systems

Simplicity- Business Analysts can do most of the work

- Reduced IT dependency

FlexibilityBuilt to support CHANGING business needs

Page 6: Mendix Presentation Telecom example

6

How we deliver a better ROI

Page 7: Mendix Presentation Telecom example

7

Mendix Architecture

Page 8: Mendix Presentation Telecom example

Mendix Solutions

B2B Portals Self-service Portals

Single View of Customer

Rapid Prototyping Extend your ERP Enterprise

Cloud Apps

Mendix delivers the tools and (online) infrastructure to rapidly deploy custom rich business portals & cloud apps

… without code

Page 9: Mendix Presentation Telecom example

9

Mendix in the Extended Enterprise

Back-office Mid-office Front-office

ERP, Mainframe, Middleware

BPM

Fullfillment

AgileApplication

Delivery

Presentation services

Extended Enterprise

CustomerAnd Partner self-service

Value chain integration

Page 10: Mendix Presentation Telecom example

3 levels of portal maturity (Telecom example)

Phase 1:

ReadOnly Website as a

marketing tool – read only

Allow your customers a and agents to do business through the web

Phase 3:

Integrated

Integrate your processes with agent and client processes – connect people and systems

Phase 2:

Transactional

Page 11: Mendix Presentation Telecom example

11

Telecom and Media Portal example

Select right product

/Bandwidth calculator

Enter New Business Provisioning Billing & Commissions

Customer Service

Reporting & Analysis

ProvisioningOnline Billing statements

Initiate trouble ticket

Number of new submissions

Check service availability

Order statusReal time

commission statements

Escalate trouble tickets

Won/lost business

Workflow driven customer interview

Expected delivery date

Commissions by agent

Stuck trouble tickets

Online Account overview

Marketing & Training materials

Instant online Quoting

Page 12: Mendix Presentation Telecom example

12

Mendix customer cases

Vibe Communications: B2B Channel Self-serviceSelf-Service Reseller Portal

Eurofiber: Portal SolutionsCustomer & Supply Chain portal

Sandd: Reverse logisticsSolution for incorrectly provided mail process

Initial: Self-Service conceptsRich customer Self-Service portal

Arch Re Insurance; Reinsurance PortalSubmission, underwriting and risk management

Page 13: Mendix Presentation Telecom example

Demo

Page 14: Mendix Presentation Telecom example

Discussion and Questions

Page 15: Mendix Presentation Telecom example

Thank you.

Vincent de la Mar - Business Development Manager, Mendix [email protected]