may the kata be with you
DESCRIPTION
A Star Wars perspective on the Improvement Kata and Coaching Kata. Includes descriptions of key errors that coaches should watch for.TRANSCRIPT
By Alex ThomasonNike, Inc.
Based on the Improvement Kata Handbook © by Mike Rother
Tips for the COACHING KATA
© Mike Rother / Improvement Kata Handbook
Purpose of this SlideShare
• Reflect on what is the job of a manager in the 21st Century? (Hint: You’re a teacher and a coach)
• Help you become an awesome Improvement Kata Coach by listing some common errors and deviationsthat Learners make as they practice the Improvement Kata pattern and routines.
2
© Mike Rother / Improvement Kata Handbook
Iterate
The Improvement KataWhat the Learner Does
3
COACHING / MANAGING
4
Welcome toJedi Training
Skill building is what you're doing here
LearnerCoach
5
“Always two there are, no more, no less. A master and an apprentice.”
6
Just like learning to play an instrument, the Improvement Kata is about learning the scientific pattern of thinking and acting through deliberate practice of specific routines.
When a Learner practices the Improvement Kata routines, it's important for advancing their skill that the Coach pays attention to errors & deviations, introduces a correction and then has the Learner repeat the routine.
7
The Coach’s Mission is to Train
Novice
Advanced Beginner
Competent
Proficient
Expert
“Ready are you? What know you of ready? For eight hundred years have I trained Jedi. My own counsel will I keep on who is to be trained. A Jedi must have the deepest commitment, the most serious mind.”
Skill Levels
8
Once You’re Proficient You Can Coach Others
Stage 1:
Practice the Kata Exactly
Stage 2:
Personalize Your Kata Practice
Stage 3: Intuitive Operating
Novice
Advanced Beginner
Competent
Proficient
Expert
Skill Levels
9
1. Is the Learner following the Improvement Kata pattern?
2. Is the Learner acting beyond his/her threshold of knowledge?
3. Is the Learner practicing in the Learning Zone, beyond apparent certainty?
Ask Yourself
10
“You must
unlearn what you
have learned.”
“Difficult to see.
Always in motion
is the future.”“The fear of loss
is a path to the
Dark Side.”
11
Is the Learner Practicing in the Learning Zone?
12
“Named must your fear be
before banish it you can.”
Target
Condition:
The Learner
Understands the
Overarching
Challenge
Common
deviations
from the IK
Pattern:
• Challenge derived
from the Lean Ideal
rather than from
Business Strategy.
• Proceeding without
alignment to the
Challenge.
• Proceeding without
a Challenge.
13
Common Errors in this Step
Target
Condition:
The Learner has
Grasped the Current
Condition
Common
deviations
from the IK
Pattern:
• No actual data.
• Facts, but an
inability to use them
to describe the
operating pattern.
• Conjecture.
“This one a long time have I watched. All his life has he looked away… to the future, to the horizon. Never his mind on where he was. Hmm? What he was doing.”
14
Common Errors in this Step
Target
Condition:
The Learner has
Defined the Next
Target Condition
Common
deviations
from the IK
Pattern:
• Describes tools
rather than the
operating pattern.
• Missing Output
Metrics and/or
Process Metrics.
• Too easy (solution
known) or too
difficult (time
horizon too long).[Luke:] “I can’t believe it.”
[Yoda:] “That is why you fail.”15
Common Errors in this Step
“Size matters not. Look at me. Judge me by my size, do you? Hmm? Hmm. And well you should not. For my ally is the Force, and a powerful ally it is.”
The Force is the scientific pattern embedded in theFive Coaching Kata Questions! 16
FRAMING &
ANCHORING
Common Errors:
Actual condition is not
actual anymore.
Thinking process not
made visual.
Skipping these
questions.
Not going to see.
17
REFLECT (back of
card)
Common Errors:
Verbal; not filling in the
PDCA Cycles Record
form.
Not making a testable
prediction.
Mistaking a missed
prediction as failure. 18
FOCUS
Common Errors:
Obstacles parking lot
outdated.
Obstacles parking lot =
an action item list.
Silver-bullet thinking.
Perceived or predicted
obstacles vs. actual
ones.
19
NEXT EXPERIMENT
Common Errors:
We’re not at the
threshold of knowledge.
The planned experiment
is not scientific, rapid, or
measurable.
The experiment design
is too risky.
The experiment is not
part of a chain of
learning.
20
“I think...” “probably...”
“maybe...” “could...”
“most likely...” “well...”
“on average...” “letʼs
reduce it by [big round
number]”
CONGRATULATIONS, you found the Threshold of
Knowledge!
“What do we need to learn now?” “How will we test
it?”“How will we measure it?”
21
Threshold of
Knowledge
The Learner’s next experiment should take place at the current Threshold of Knowledge. The Coach must ensure that the Learner sees what is the current Knowledge Threshold before the Learner sets up the next experiment.
NEXT COACHING
CYCLE
Common Errors:
No specific date & time.
Too far out in the future.
Learner & Coach should
do at least one coaching
cycle per day.
Accidental switch from
learning orientation to
task orientation.
22
“If you end your training now — if you choose the quick and easy path as Vader did — you will become an agent of evil.”
Novice
Advanced Beginner
Competent
Proficient
Expert
23
Keep Practicing & Learning
“Always pass on what you have learned.”
“Do or do not. There is no try.”
“May the Kata be with you.”
24
Additional Resources
Table of Learner Skill Levels
Table of Coach Skill Levels
25
© Mike Rother / Improvement Kata Handbook 26
Learner Skill Levels
27
Coach Skill LevelsBy Yvonne Muir, Jennifer Ayers and Julie Simmons