management acc chp1
TRANSCRIPT
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Chapter One
Managerial Accounting andthe Business Environment
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Imports into the United States
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50
100
150
200
250
300
Years
U S I m p o r t s
( b i l l i o n s o
f $ )
Canada
China
GermanyJapan
Mexico
United Kingdom
1990 1995 2000 2004
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Exports from the United States
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40
60
80
100120
140
160
180200
Years
U S E x p o r t s
( b i l l i o n s o
f $ )
Canada
China
GermanyJapan
Mexico
United Kingdom
1990 1995 2000 2004
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Internet Usage
The Internet fuels globalizationby providing companies with greater
access to geographically dispersedcustomers, employees, and suppliers.
The number of internet users morethan doubled during the first four
years of the new millennium.
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Strategy
A strategyis a game plan
that enables a company
to attract customersby distinguishing itselffrom competitors.
The focal point of acompanys strategy should
be its target customers.
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Customer Value Propositions
Understand and respond toindividual customer needs.
CustomerIntimacyStrategy
OperationalExcellence
Strategy
Deliver products and servicesfaster, more conveniently,
and at lower prices.
ProductLeadership
StrategyOffer higher quality products.
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Work of Management
Planning
Controlling
Directing and
Motivating
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Planning
Identifyalternatives.
Select alternative that doesthe best job of furtheringorganizations objectives.
Develop budgets to guideprogress toward theselected alternative.
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Directing and Motivating
Directing and motivating involves managingday-to-day activities to keep the organizationrunning smoothly.
Employee work assignments.Routine problem solving.Conflict resolution.
Effective communications.
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Controlling
The control function ensuresthat plans are being followed.
Feedback in the form of performance reportsthat compare actual results with the budgetare an essential part of the control function.
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Planning and Control Cycle
DecisionMaking
Formulating long-and short-term plans
(Planning)
Measuringperformance(Controlling)
Implementingplans (Directingand Motivating)
Comparing actualto planned
performance(Controlling)
Begin
Exhibit 1-2
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Learning Objective 1
Identify the majordifferences and similarities
between financial andmanagerial accounting.
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1-13 Comparison of Financial andManagerial Accounting
Financial Accounting Managerial Accounting1. Users External persons who Managers who plan for
make financial decisions and control an organization
2. Time focus Historical perspective Future emphasis
3. Verifiability Emphasis on Emphasis on relevanceversus relevance verifiability for planning and control
4. Precision versus Emphasis on Emphasis ontimeliness precision timeliness
5. Subject Primary focus is on Focuses on segments
the whole organization of an organization
6. GAAP Must follow GAAP Need not follow GAAPand prescribed formats or any prescribed format
7. Requirement Mandatory for Notexternal reports Mandatory
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Learning Objective 2
Understand the role ofmanagement accountantsin an organization.
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Corporate Organization Chart
Purchasing Personnel Vice PresidentOperations
Treasurer Controller
Chief FinancialOfficer
President
Board of Directors
Organizational Structure
Decentralization is the delegation of decision-making authority throughout an organization.
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Line and Staff Relationships
Line positions are directlyrelated to achievement ofthe basic objectives of anorganization.
Example: Productionsupervisors in amanufacturing plant.
Staff positions supportand assist line positions.
Example: Costaccountants in themanufacturing plant.
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The Chief Financial Officer (CFO)
A member of the top management teamresponsible for:
Providing timely and relevant data to supportplanning and control activities.Preparing financial statements for external users.
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Learning Objective 3
Understand the basic
concepts underlying LeanProduction, the Theory of
Constraints, and Six
Sigma.
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Process Management
Business functions making up the value chain
Product CustomerR&D Design Manufacturing Marketing Distribution Service
A businessprocess is a series of
steps that are followed in order tocarry out some task in
a business.
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Process Management
There are three approaches toimproving business processes . . .
LeanProduction
Theory of
Constraints (TOC)Six
Sigma
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1-21 Traditional Push Manufacturing Company
Forecast Sales Order components
Produce goods inAnticipation of Sales
Make Sales fromFinished Goods
Inventory
Store Inventory
StoreInventory
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Traditional push manufacturing
Traditional Push Manufacturing Company
Largeinventories
Finishedgoods
Rawmaterials
Work inprocess
Materials waitingto be processed.
Completed productsawaiting sale.
Partially completed productsrequiring more work before
they are ready for sale.
1-23 Exhibit
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Lean ProductionExhibit
1-6
The lean thinkingmodel is a fivestep approach.
Identify valuein specific
products/services.
Identify thebusiness process
that delivers value.
Organize workarrangements around
the flow of thebusiness process.
Create a pullsystem that responds
to customer orders.
Continuously pursueperfection in the
business process.
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Customer Placesan Order
Create ProductionOrder
Generate ComponentRequirements
Production Beginsas Parts Arrive
Goods Deliveredwhen needed
Componentsare Ordered
Lean Production
The five step process results in a pull manufacturing system that reduces inventories, decreases defects, reduceswasted effort, and shortens customer response times.
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Lean Production
Lean thinking may be used to improve businessprocesses that link companies together.
The term supply chain management refers tothe coordination of business processes across
companies to better serve end consumers.
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A constraint (also called a bottleneck ) is anything thatprevents you from getting more of what you want.
The Theory of Constraints is based on the observation thateffectively managing the constraint is the key to success.
The constraint in a system is determinedby the step that has the smallest capacity .
Theory of Constraints
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4. Recognize thatthe weakest link
is no longer so.
1. Identify theweakest link.
2. Allow theweakest link toset the tempo.
3. Focus onimproving
the weakestlink.
Only actionsthat strengthenthe weakest linkin the chainimprove the
process.
Theory of Constraints
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Six Sigma
A process improvement method relying on customerfeedback and fact-based data gathering and analysistechniques to drive process improvement.
Refers to a process that generates no morethan 3.4 defects per million opportunities.
Sometimes associatedwith the term zero defects .
1-29 Exhibit
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Six Sigma
Stage GoalsDefine Establish the scope and purpose of the project.
Diagram the flow of the current process. Establish the customer's requirements for the
process.Measure Gather baseline performance data related to
the existing process. Narrow the scope of the project to the most
important problems.
Analyze
Identify the root cause(s) of the problemsidentified in the Measure stage.Improve Develop, evaluate, and implement solutions
to the problems.Control Ensure that problems remain fixed.
Seek to improve the new methods over time.
The Six Sigma DMAIC Framework
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E-Commerce
E-commerce refers to businessconducted using the Internet.
In addition to dot.com companies, traditionalbusinesses, such as banks and retailers,
continue to expand their Internet presence.
The growth in e-commerce is occurringbecause the Internet has important advantagesover more conventional marketplaces for many
kinds of transactions.
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Enterprise Systems
A single software system thatintegrates data across an organization,thereby enabling all employees to
have simultaneous access to acommon set of data.
All data are recorded onlyonce in the companys
centralized database.
The unique data elementscontained within a database
can be linked together.
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Learning Objective 4
Understand theimportance of upholdingethical standards.
1-33 Code of Conduct for
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Code of Conduct forManagement Accountants
The Institute of Management Accountants (IMA)Standards of Ethical Conduct for Practitioners
of Management Accounting and Financial
Management have two major parts,which offer guidelines for:Ethical behavior.
Resolution for an ethical conflict.
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CompetenceFollow applicablelaws, regulations
and standards.
Maintainprofessionalcompetence.
Provide accurate, clear,concise, and timely decision
support information.
IMA Guidelines for Ethical Behavior
Recognize andcommunicate professional
limitations that precluderesponsible judgment.
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Confidentiality
Do not disclose confidentialinformation unless legally
obligated to do so.
Ensure that subordinates donot disclose confidential
information.
Do not useconfidential
information forunethical or illegal
advantage.
IMA Guidelines for Ethical Behavior
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Mitigate conflicts ofinterest and advise others
of potential conflicts.
Abstain from activities thatmight discredit the
profession.
Refrain fromconduct that
would prejudicecarrying out
duties ethically.
Integrity
IMA Guidelines for Ethical Behavior
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Communicate informationfairly and objectively.
Disclose all relevantinformation that could
influence a usersunderstanding of reports
and recommendations.
Credibility
IMA Guidelines for Ethical Behavior
Disclose delays or
deficiencies in informationtimeliness, processing, orinternal controls.
1-38 IMA Guidelines for Resolution
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Follow employers established policies. For unresolved ethical conflicts:
Discuss the conflict with immediate supervisor ornext highest uninvolved manager.
If immediate supervisor is the CEO, consider theboard of directors or the audit committee.
Contact with levels above the immediatesupervisor should only be initiated with thesupervisors knowledge, assuming the supervisor is not involved.
IMA Guidelines for Resolutionof an Ethical Conflict
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Follow employers established policies. For unresolved ethical conflicts:
Except where legally prescribed, maintainconfidentiality.
Clarify issues in a confidential discussion withan objective advisor.
Consult an attorney as to legal obligations.
IMA Guidelines for Resolutionof an Ethical Conflict
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Abandoning ethical standards in business wouldlead to a lower quality of life with less
desirable goods and services at higher prices.
Why Have Ethical Standards?
Without ethical standards in business, theeconomy, and all of us who depend on it for
jobs, goods, and services, would suffer.
Ethical standards in business are essential for asmooth functioning advanced market economy.
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Company Codes of Conduct
Employees Customers Suppliers
And to the communities inwhich the company operates.
Broad-based statements of acompanys responsibilities to:
1-42 Codes of Conduct on
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Codes of Conduct onthe International Level
In addition to competence, objectivity, independence,and confidentiality, the IFACs code deals with
the accountants ethical responsibilities in: Taxes
IndependenceFees and commissions
Advertising and solicitationHandling of monies
Cross-border activities.
The Code of Ethics for ProfessionalAccountants, issued by the InternationalFederation of Accountants (IFAC), govern the
activities of professional accountants worldwide.
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Corporate Governance
The system bywhich a company is directed
and controlled.
Board ofDirectors
Top
Management
Stockholders
To pursue
objectives of
Incentives andmonitoring for
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Corporate Governance
And the communities inwhich the company operates.
An effective corporate governance systemshould also protect the interests of the
companys other stakeholders .
Employees Customers SuppliersCreditors
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h S b O l A f 2002
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The Sarbanes-Oxley Act of 2002
The Sarbanes-Oxley Act of 2002 was intended to protect the
interests of those who invest in publicly traded companies byimproving the reliability and accuracy of corporate financialreports and disclosures. Six key aspects of the legislation include:
The Act requires both the CEO and CFO to certify in writing
that their companys financial statements and disclosures fairly represent the results of operations.
The Act establishes the Public Company Accounting OversightBoard to provide additional oversight of the audit profession.
The Act places the power to hire, compensate and terminatepublic accounting firms in the hands of the audit committee.
The Act places restrictions on audit firms, such as prohibitingpublic accounting firms from providing a variety of non-audit
services to an audit client.
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Th S b O l A f 2002
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The Sarbanes-Oxley Act of 2002
The Act requires that a companys annual report contain an internal control report that is accompanied by an opinion fromthe companys audit firm about the fairness of that report.
The Act establishes severe penalties for certain behaviors,
such as: Up to 20 years in prison for altering or destroying any
documents that may eventually be used in an officialproceeding.
Up to 10 years in prison for retaliating against awhistle blower.
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E i Ri k M
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Enterprise Risk Management
A process usedby a company to
proactively identifyand manage risk.
Once a company identifies its risks, perhaps themost common risk management tactic is to reduce
risks by implementing specific controls.
Should I try to avoid the risk,share the risk, accept therisk, or reduce the risk?
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Enterprise Risk ManagementExamples of Controls to
Examples of Business Risks Reduce Business Risks Products harming customers Develop a formal and rigorous
new product testing program Losing market share due to the Develop an approach for legally
unforeseen actions of competitors gathering information aboutcompetitors' plans and practices
Poor weather conditions shutting Develop contingency plans for
down operations overcoming weather-relateddisruptions
Website malfunction Thoroughly test the websitebefore going "live" on the Internet
A supplier strike halting the flow Establish a relationship with twoof raw materials companies capable of providing
raw materials Financial statements unfairly Count the physical inventory on
reporting the value of inventory hand to make sure that it agreeswith the accounting records
An employee accessing Create passwords barriers thatunauthorized information prohibit employees from obtaining
information not needed to do their
jobs
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Certified Management Accountant
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Certified Management Accountant
A management accountantwho has the necessary qualifications and
who passes a rigorous professional exam earnsthe right to be known as a Certified
Management Accountant (CMA).
Information about becoming a CMA and the CMAprogram can be accessed on the IMAs website at
www.imanet.org or by calling 1-800-638-4427.
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