management 2.0 greg derham oct 8, 2011. management 2.0 have you ever been surprised by something of...
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Management 2.0
Greg Derham Oct 8, 2011
Management 2.0
Management 2.0 HAVE YOU EVER BEEN SURPRISED BY SOMETHING OF
SIGNIFICANCE IN YOUR BUSINESS? HAVE YOU BEEN TOLD A PROJECT WAS OK TO FIND OUT LATER
OTHERWISE? HAVE YOU EVER GOTTEN INCONSISTENT MESSAGES OR
INFORMATION FROM YOUR ORGANIZATION? DO YOU BELIEVE THAT YOU HAVE "AT YOUR FINGERTIPS" THE
MOST IMPORTANT DATA AND OPINIONS ABOUT IMPORTANT ACTIVITIES AND EFFORTS?
WHAT IS YOUR COST OF FAILURE ? WHAT IS THE VALUE OF CATCHING OFF-COURSE ACTIVITIES
EARLIER?
Management 2.0
Invention of Management Management 1.0 Management 2.0
Management 2.0
Invention of Management The Greatest Inventions of the 20th Century
Combustion Engine Semi Conductor Telephone Modern Medicine, Antibiotics Automobile Electric Motor, Jet Engine Internet *Management*
Management 2.0
Invention of Management Person or Persons Controlling and Managing the
Affairs of a Business Invented Before 1920 – Ideas Mid 19th Century In 1890 - 90% of the Developed Countries were in
Agriculture and Mfg. Companies has less than 4 employees.
In 1915 Ford Produced 500,000 cars
Management 2.0 Invention of Management
US Steel Market CAP 1Billion All Tools for Modern Mgt. Invented < 1920
Pay for Performance Capital Budgeting Task Design Divisionalization Brand Management
Management 2.0
Invention of Management Challenges in the Marketplace
Change is Accelerating, Exponentially, Unrelenting – Threatens Organizations
Co2 Emissions Internet Connections Data Storage Mobile Devices Genome Sequencing
Management 2.0
Invention of Management Hyper Competition
Globalization – Barriers are Gone Difficult to Defend Margins Needs Innovation
Management 2.0
Invention of Management Knowledge is a Commodity
Hard to Differentiate Knowledge Advantage Disappears How Fast Can One Create New
Knowledge
Management 2.0
Invention of Management How fast can I build a company that
can change as fast as change itself? How can I build a company where
innovation is the work of everyone all the time and creates new knowledge?
How can I build a company that brings the gifts of human creativity and passion?
Management 2.0
Management 1.0 What Problem was Management
trying to Solve with Management 1.0? How do you turn human beings,
farm hands and house maids, into semi programmable robots by creating repeatable processes?
Management 2.0
Management 1.0 Those early management pioneers were
obsessed with two problems: First, how to get semi-skilled employees to do the same things over and over again with near-perfect replica ability and ever-increasing productivity? And second, how to coordinate those efforts in ways that facilitated the large-scale production of complex goods and services?
Management 2.0
Management 1.0 The first question was answered by
de-skilling and routinizing work; and the second by developing reporting and accountability relationships that maximized control and minimized deviations from plan. Thus was born the modern bureaucratic organization — Management 1.0.
Management 2.0
Management 1.0 Management 1.0 was built to
encourage reliability, predictability, discipline, alignment and control. These will always be important organizational virtues, but in most industries, getting better at these things won’t yield much of an upside.
Management 2.0
Management 1.0 Management 1.0 rapidly became a
global standard — and remains so to this day. The tools and processes of management are remarkably similar, whether you work for a global manufacturing company, a high-tech start-up, or a government department, and whether you work in Tokyo, Frankfurt or New York
Management 2.0
Management 1.0 Every year, thousands of managers get
sent off to “leadership development” While words like “collaboration,” “engagement” and “entrepreneurship” get plenty of play, there is seldom any attempt to challenge Management 1.0—the notion that authority trickles down, that tasks are assigned, that strategy gets created at the top, that control must be imposed and so on.
Management 2.0
Management 1.0 To use a military analogy, we train leaders to
“take the hill,” but we don’t involve them in rethinking war-fighting doctrine. And there’s the problem: Management 1.0 is no longer fit for purpose—not in a world where the winds of creative destruction are howling at gale force, where knowledge is fast becoming a commodity, where customers are omnipotent and where right-brain thinking drives value creation.
Management 2.0
Management 1.0 Characteristics of Mgt. 1.0
Hierarchy – Information flows one way Tightly Controlled – Non Collaborative Silo Oriented in Global World Filtered Information – Revisionist History Bureaucratic Failure not Tolerated Individual Undervalued
Management 2.0
Management 1.0 No Formal Record of Feedback data Smooth Information Flow of Data limited Information, Facts, Risk can be Hidden Little Formal Checking & QA of Data Determining True History is difficult Systems are Hard to Modify / MIS take too
Long and are Expensive. Information Difficult to Get
Management 2.0
Management 1.0 To create organizations that are fit
for the future, we need to dramatically retool the management systems and processes that govern . . .
Management 2.0
Management 2.0 Management 2.0 is outcome oriented and
agile. It works and adapts according to circumstance. It provides the troops with what they REALLY need to do the job (tools and information) and lets them do it. It recognizes that people are not production units. Even on a production line pull me out and plug someone else in with no impact on performance. In a knowledge based economy that's true in spades.
Management 2.0
Management 2.0 Management 2.0 is a response to the
need for “a new management paradigm that promotes service "in the moment" where the correct information, people and processes are brought together to address specific business problems and respond to customers, suppliers and internal employees "in the moment", not finding excuses to hand-off to another process!”
Management 2.0
Management 2.0 Management 2.0 theorists/practitioners are
seeking to define a common vocabulary which capitalizes on the power of the tools provided by Web 2.0 to encourage collaboration and communication. Resulting in a model which shifts the emphasis from “command and control” to “cultivation and coordination.”
Management 2.0
Management 2.0 Web 2.0 - It concerns collaboration of the
users, who actively create and share something amongst the participants. To create this type of energy, as well as a solid technology background, you also need to put energy into ensure that the community is keep alive. You have to think about psychological rewards for participants.
Management 2.0
Management 2.0 Web 2.0 - Secondly, Web2.0 concerns the
creation of synergies between different data sources. A good example is Google maps. Google provides an a map api service, while users of this service can put in their own overlays, such as tourist information for specific points on a map.
Management 2.0
Management 2.0 "Management 2.0 gives human attributes to the
organization. Information systems continue to play operational roles with respect to document, resource and social network management in a similar way that the human organism has its cardiovascular, muscular, digestive and other essential systems. But Management 2.0 means having an organizational consciousness: an attribute far more human and abstract than the operational parts of day-to-day business activities."
Management 2.0
Management 2.0 Management 2.0 seeks to create an
environment in which: 1) Creativity and Innovation are cultivated, encouraged and valued 2) Information is democratized 3) Diversity, disagreement, and divergence are at least as highly as conformance, consensus, and cohesion.
Management 2.0
Management 2.0 Perhaps we have had too many years where
inspiration, enthusiasm and achievement have been controlled and dampened by Job Descriptions, lists of what can and what can't be done and other compliance issues and standards. I see that Management 2.0 is a way to capture fresh thinking and innovative leadership behaviors with the new generation!
Management 2.0
Management 2.0 Allows the flow of information to travel
upwards, downwards, and across the enterprise
Leverages the human capital in the enterprise by allowing stakeholder input and collaboration at all levels
Allows Mgt. at all levels increased transparency control and optimization with unfiltered input
Management 2.0
Management 2.0 Provides the building of a true
Management Information System that can access information from all cells within the enterprise and present critical snapshots of unfiltered holistic view of critical information to Senior Management.
Can identify risks in advance and provide early warning signs of project failures.
Management 2.0
Management 2.0 I do think that Management 2.0 is
what great leaders have always done - involve everyone in creating an exciting and outrageous vision and then getting everyone on board in achieving it, taking accountability for it and growing from the experience.