mahcp employer conference panel presentation
TRANSCRIPT
Tabatha Elsberry HealthFitness Program Manager for NorthWestern Energy
Montana Worksite Health Promotion Coalition, Award Workgroup Chair [email protected] | (406) 497-2155
Roughly 80% male population, and about 2/3 cover spouses on insurance
3 states, 2 time zones and 85 locations with as few as one employee!
Program Basics
Elements to include in wellness programs: 1. Management Support
2. Leadership
3. Mission, Vision
4. Assessment Tools
5. Interventions
6. Tracking System
7. Measure Outcomes
8. Communicate Results
9. Internal Marketing
Management Support
Strong Partnerships and leadership
• HealthFitness and NorthWestern Energy
• Multi-departmental connections
• Organizational structure
• Benefit plan
Interventions/Measure
64.3%
69.5%
72.4% 73.6%
75.7%
77.0% 77.4%
60%
64%
68%
72%
76%
80%
Baseline Y1 Q4 Y2 Q4 Y3 YTD
Adherence has increased 13.1 percentage points since April
2011. This is a relative increase of 20.3%. ROI = $2.36 to $1.00
Lucy Anderson1234 Sample St.Chicago, IL 60607
It ’s free. Your portion will be: $0 In-Network (covered 100%).*
It ’s easy. Call your doctor to set up a cholesterol test. For help fin
d
i ng a doct or cal l (855) 258-3489 or visit www.bcbsmt.com.
It ’s t ime. You should get a cholesterol test at least once every fiv
e
year s, according to national guidelines.
YOUR VOTE COUNTS.Text VOTE3054A, VOTE3054B, or VOTE3054C to (775) 237-4280 to share the best
reason for getting a cholesterol test.Standard text messaging rates may apply. Please check with your provider.
It ’s Lucy’s
CHOLESTEROL TEST REMINDER
* Your fin
a
nci al responsi bi lity ma y vary based on the ma nner in which the provider submits your claims. This letter should not be considered a guarantee of coverage.
HealthFitness maintains the confid
e
nt ial ity of personal and pr ivate health information in a secure database. The test months indicated are based on your health
history and national guidelines, but are not meant to replace the advice of a health care professional. If you would like to un subscribe, or if you have completed the
recommended services and would like to update your records visit www.myhealthreminders.com. © 2013 Evive Health LLC. HealthFitn ess is a licensee of Evive Health
Reminder System.
Charlie Sample
1234 Sample St.
Lincoln, NE 48201
It ’s free.
Your portion will be $0 In-
Network (covered 100%)*
It ’s easy.
Call your doctor to
schedule an appointment.
If you need help fin
d
i ng a
doctor, call (800) 123-4567
or visit www.bcbsne.com/
provider.
It ’s t ime.
You should get a
cholesterol test at
least once every fiv e
years, according to
national guidelines.
CAN’T MAKE THE APPOINTMENT RIGHT NOW?
Text SNOOZE555 to (775) 237-4280 and get an automatic text reminder to make
your appointment. Sometimes that extra reminder in your phone is all you need.
Standard text messaging rates may apply. Please check with your provider.
It ’s Charlie’s
CHOLESTEROL TEST REMINDER
Already completed this? Send us the date by texting “UPDATE SEQ445 MM/DD/YY” to (775) 237-4280.
* Please note this is just an outline of coverage and not a guarantee of payment. Coverage will be based on the manner in which your provider
submits your claim to your benefit
admi ni strat or .
HealthFitness maintains the confid
e
nt ial ity of your inf orma t ion as required by privacy regulations such as HIPAA. All personal health information
is held in a secure database by HealthFitness and is not shared with NorthWestern Energy or its subsidiaries for any reason. This message
is based on your information and national guidelines. This reminder is not meant to replace the advice of a health professional. If you have
completed the recommended s ervice in the past month, please disregard this reminder. © 2013 Evive Health, LLC. HealthFitness is a licensee of
Evive Health Reminder System.
Internal Marketing Multi-mode delivery
• CAMPAIGN
• Home mailings
• Emails
• Intranet
• Flyers
• Videos
Challenges & Barriers to Overcome
• Union/non-union and other workforce demographics
• Organizational culture
• Communications and society
• Incentive design and unintended artifacts
Cheryl Keller, SPHR Human Resources Director
[email protected] |(406) 752-3697, ext. 2006 | www.aplushc.com
Approximately 450 employees provide home care services to 700 clients daily
7 office locations throughout Montana with 91% of employees working from home
Worksite Wellness Program
2013: Formalized Worksite Wellness Program Wellness Strategic Plan
Wellness Committee
2014: Adopted four new wellness policies Physical Activity Nutrition Tobacco-Free Workplace Breastfeeding
Worksite Wellness Program
Wellness policies introduced to staff by Management Team
– In person at all 7 locations
– 45% of field staff attended the meetings
– Provided healthy snacks
– Nutritional handouts
– Physical activity - “Instant Recess”
– Management team expressed support and participated during at the sessions
– Mailed copy of new policies to all employees
Worksite Wellness Program
Physical Activity
– Physical activity included in meeting agenda
– Shape Up Montana • 6 teams; 50 employees; grand total
6,805 miles
– Branch specific activities – walks, community events
– Lunch time walking trails – Health Insurance – online wellness
tool “Well on Target” – Management participation
Worksite Wellness Program
Nutrition – Healthy snack or menu item choices
offered at meetings/conferences – Specific nutritional values outlined in
policy – Wellness needs survey – education
on nutrition – Recipe contest
Worksite Wellness Program
• Tobacco-Free Workplace
– Montana Quit Line – Tobacco-free signs posted at all locations – Tobacco-free campaign
• Educational material distributed • Wellness team member available
• Breastfeeding – 89.6% of 450 employees female; 135 childbearing age (20-35 years old) – Designated lactation area in all branches – Flexible work schedules – Infant-at-Work program
Worksite Wellness Program
Challenges
• 91% employees work from home – Communicate – Elicit feedback – Engage in activities
• Coordinating wellness activities between committee member and branch manager
• Capturing all of the time spent and participation with wellness activities throughout the company.
Stacey Neill
Safety Director, Tricon Timber LLC
[email protected] | (406) 649-2485, ext. 229
Tricon is the largest producing sawmill in the state of Montana.
The average age of male employees is 39-41, female employees is 42-44.
Elements in a Quality Wellness Program
• Upper management buy-in
• Employee buy-in/wellness committee
• A clear plan
• Program organization for ease of implementation
• Launch date
Developing the Program
When developing your wellness program the needs of the employees MUST be the number one priority. If the program is developed for upper management or the wellness coordinator your program will not be well received by the people it was intended for.
Some pitfalls Tricon Timber experienced
• Only developing one aspect of the program
If you are tobacco free you will receive a 15% discount on your monthly insurance premium
• Every employee must be able to gain something from the program
From physical fitness to being enrolled in a tobacco cessation course
• Not making the items available at the work place
Such as a tobacco cessation course
• Overthinking the program (it’s not brain surgery)
Make the program as easy as possible for success
Our program…Easy
To receive a 15% discount on your monthly insurance premium you must:
Either be tobacco free or enrolled in a tobacco cessation course. This will require a voluntary blood draw to confirm that you are tobacco free.
The employee who is looking to achieve a healthy weight:
The employee will receive 50% of all out of pocket expenses reimbursed to them after completing a doctor approved weight loss program and maintaining the healthy weight for six months.
Employees who are enrolled in a gym can receive 100% of their gym membership reimbursed by completing two 30 minute workouts a week (honor system) or the employee can receive a 15% monthly insurance premium discount by completing three weekly 45 minute workouts (honor system).
At the end of the year if the employee has been actively participating in the program for the full year they will receive a premium holiday for the month of December for the employee portion of the insurance premium.
Paula S. Miller, PHR, WHP
GCBI Wellness and Safety Coordinator
[email protected] | (406) 371-8324 | www.glacierbancorp.com
GBCI Stats
2015
2000+ employees
80% female and 20% male
6 states
MT, WY, UT, WA, CO and ID
14 Bank Divisions
1STBK, BSJ, BSW, CCB, FBMT, FBWY, FSB, FSBWY,
GB, GBCI, MWB, NCB, VB, WSB
120+ locations
80+ cities
Glacier Bancorp Family
In the Beginning… 2004 and prior- CEO recognized that wellness
was needed to help contain health care costs
2005- Active for Life- 10 week program
2005- Hired Wellness and Safety Coordinator
2007- Streamlined our wellness program to match award criteria
2009- Silver award recipient
2014- Maintain silver award status
2015- Working to be a Gold Award recipient in 2016!
Over the past 10 years…
GBCI has went from a 10 week program
(2005) to a year-round, highly personalized
wellness/benefit initiative (2015).
We have had a few different vendor
assisting us along the way
- Health plan, TPA, HRA vendor, health
screenings, local medical facilities
In 2015, partnered with Preventure, Inc.
We Keep Getting Better
CEO, COO and CFO are all bought in that
wellness works and is needed
Wellness Ambassadors and Committee
All Branches and Bank Divisions
GBCI Wellness has received 3 separate
grant offerings to strengthen wellness
• Million Hearts, CTG- Physical Activity and
MDHHS Cardiovascular- Nutrition at Work
Where We Are Today Web and smartphone based
No more paper tracking
Online workshops
Wellness Classes – 4 a year
Wellness Challenges – 4 a year
Health Coaching – tied to WA Results
And self referred
Onsite Health Screenings in most locations
Physician Screening Forms available as well
How We Got Here
Commitment to employee health and
wellness
Continue to evolve wellness at work
Surveys and feedback from the employees
Use of claims data
Bi-monthly calls with Ambassadors
GBCI Wellness Committee
Preventure Partnership
Policies We Promote
Move More for Better Health
Activity and Exercise focus
GBCI Nutritional Policy
Healthy Meetings in the
workplace
Healthful Vending
Resource toolkit
Breastfeeding
Injury and Illness Prevention
Look for this logo!
How have we done?
0
200
400
600
800
1000
1200
1400
2006 2008 2011 2014
HS
WA
Walktober
WA- We changed incentive requirements dramatically 2014
Our overall employee population has increased due to acquisitions
Challenges/Barriers
Demographics
Self-reported data-WA,
Programs, Classes
Ambassadors
engagement
Limited marketing access
and reach
Technology
Successes
Senior Management support and visibility
Ambassadors
Wellness committee
Partnership with Preventure
Cohort data trending positively
Preventure Partnership
Paula S. Miller, PHR, WHP
Wellness and Safety
Glacier Bancorp, Inc. [email protected]
406-371-8324
Do what you say and say what you do!
Thank you! Any questions?