September 11, 2009

lynda.com for Indiana Universiy

Carol Rhodes UITS – IT Training & Education

About the pilot

• Agreement between Indiana University and lynda.com

• Available for free to IU students, faculty, and staff in fall 2009

• Must login via ittraining.iu.edu/lynda

• More than 650 topics

• Will evaluate it for renewal

Usage to date:

• 3442 unique users logged in at least once

• 1013 of those logged in more than once

• 6642 total logins

Hardware & software requirements• Minimum screen resolution of 1024 X 768

• Internet Explorer 6.0 , Firefox 2.0 , Safari 2.0 . (Users of 64-bit Internet Explorer 7, try a different browser)

• JavaScript and Cookies must be enabled.

• Apple QuickTime 7.5 or above. (Mac Safari users please download QuickTime 7.5.5 or newer to avoid problems with captioning)

• Microsoft Windows XP SP2, Microsoft Windows Vista, Macintosh OS X or Linux.

• Internet connection with sufficient bandwidth (see system requirements section; tester available)

• Tech support links at the end of this presentation

How to log in

• Log in at http://ittraining.iu.edu/lynda• For now, you see

How to search and findwhat you need

• Use the drop-down fields• Use the search box • Use closed caption search• Note older versions of software available

How courses are structured

• Clickable table of contents• Download exercise files• Closed Captioning

• Closed captioning is available on newer lynda.com courses; therefore, it is available on some, but not all courses.

• You can search the closed captioning text• Look for Essential Training

Info for faculty• During the lynda.com pilot, instructors at

IU can assign or recommend lynda.com tutorials to students

• Links may be created in Oncourse

• Faculty may schedule 1:1 session at Teaching Centers

How to give feedback• Send email to

ittraining@iu.edu

• Survey will be available at http://ittraining.iu.edu/lynda

Technical support• See the ittraining.iu.edu/lynda, • Call 5-6789, • Call lynda.com toll-free at 1-888-33-LYNDA (1-888-335-9632), or

by email at  ts@lynda.com .• 64-bit problems:

• Problems seeing video or controls with 64-bit browser (on 64-bit operating systems such as 64-bit Windows 7, Vista, or XP)

• Solution:install the 32-bit version of Mozilla Firefox and run it in compatibility mode. See http://ittraining.iu.edu/lynda

• Session timeouts• A lynda.com session times out after 30 minutes of inactivity.

If this does not appear to be the reason you are timing out, see the Technical support section above.