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London ADASS Dementia Awareness Event 2019
Increasing access to services
Bernie Flaherty Bi Borough Executive Director for Adult Social Care
and Health and London ADASS Dementia Lead
Welcome!
London ADASS Dementia Awareness Event 2019 2
Dementia is the biggest health and social care challenge facing London today.
There are 72,000 people across London living with dementia, and even more friends and family
affected by the condition.
Rates of dementia will rise sharply with the older population (over-65s) is set to nearly double in the
decade ahead.
The London Mayor’s agenda is for a city for all Londoners. He has pledged
his support and the public platform of City Hall for Dementia Friendly
London.
We need to mobilise a critical number of Dementia Friends by 2022, with a
legacy as a movement that can be sustained over time.
The ambition is to make London the first dementia-friendly capital city in
the world.
How are we doing?
Our pledges last year
1.
All Health and Wellbeing Boards across London to commit to being Dementia Friends including
Dementia Commissioners Network.
2. Have another conference a year after the last with increased
numbers of people with lived experience and their carers
3.
Consider how we could use technology to create digital
personas to assist in illustrating the life journey of a person
with dementia
London ADASS Dementia Awareness Event 2019 3
London ADASS Dementia Awareness Event 2019
Programme for the day
12:00 – Arrival and registration
13.00 – Welcome introduction
13.15 – Keynote address
13.40 – Coffee Break
13.50 – Breakout Session 1 A) Medical emergencies – LAS B) Fire Safety C) Working with the Police D)
Supporting Carers E) Transport
14.30 – Break
14.35 – Breakout Session 2.
15.20 – Coffee Break
15.30 – Feedback from breakout sessions
15.50 – Showcasing examples of best practice
16.00 – Pledges for Dementia Action Week
16.10 - Close
4
Martha and Arthur
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Accenture keynote presentation
London ADASS Dementia Awareness Event 2019 6
How can
AI STUDIOLIQUID
LONDON
JUNE [email protected]
help the aging populationlive happierand longer?
Copyright © 2018 Accenture London Liquid Studio All rights reserved.
ELDERLY CARE
PROBLEM
The elderly want to stay at home,
where the research suggests they are happierand their rate of deterioration is
reduced.The average care home fees are expected to rise by 3.9% from todays average of £900 per week to £3,535 by 2050. Most people need to sell their home to afford care.
30% of elderly people
admit speaking to less
than 1 person a day.
Loneliness has
become leading
cause of depression
for the 65+.
PEOPLE IN LATER LIFE ARE THE MOST UNCONNECTED DEMOGRAPHIC IN THE WORLD TODAY
The population over 75 is projected to double in the next 30 years.
Care homes are undergoing a funding crisis. Their numbers have been decreasing over the last 5 years. Care homes that are left have been struggling to find and retain staff, impacting the quality of care provided.
66% of older people think that there is poor standard of care for older people – either in care homes or their own homes.
Source: Age UK 2017, Telegraph
68% of older people agree that politicians see older people as a low priority.
Help people stay connected and active through Artificial Intelligence.
The Elderly Care pilot allows older people to make the most out of everyday. Created to complement real world care, it's helped serve older peoples' needs through the power of voice alone.
Mind – video calling, manage reminders, learn a language, listen to music
Body – activity tracking, exercise videos,manage medicines and health appointments
Home – manage simple banking, shopping lists and IoT devices
Ability to remotely support the elderly using a combination of video calling, insights and notification of their activities via a portal.
HOMECARE PROVIDES THE ABILITY FOR FAMILY & CARERS TO REMOTELY SUPPORT THE ELDERLY USING A COMBINATION OF VIDEO CONFERENCE AND INSIGHT OF THEIR ACTIVITIES VIA A PORTAL.
FAMILY & CARERS SUPPORTELDERLY CARE PILOT
IN THE NEWS…
Financial Times
Here’s looking at you, gran: the rise of
elder tech
HOMECARE
Machine Learning: Accenture Uses Artificial
Intelligence to Help the Elderly Better Navigate
Business Wire: Accenture Uses Artificial
Intelligence to Help the Elderly Better Navigate
Their Care and Improve Their Well-Being
Mobi Health News: Accenture's latest AI platform to
help seniors with loneliness wraps up pilot program
Home Health Care News: Alexa Pilot Explores
Benefits of Voice-Activated Home Health
Copyright © 2018 Accenture London Liquid Studio All rights reserved.
We ’ve received
overwhelming support
from the media over the
last year…
She makes me feel I’m not alone. (Andrew, 76)
Actually, it's almost like having
company. When you live on your own,
and there are dark nights, it's quite
nice (Hilary,81)
Like having a friend in the room to
speak to (Daphne, 73)
My wife has been joking that Alexa is almost part of the family! (Gurdial, 77)
It brings me more enjoymentfrom being at home (Tony, 79)
AGE UK
It’s a novel device I can make use of,
it will be a time-saver (Steve, 85)
The more I learn the more I
want to use it (Alan, 88)
When she [late wife] was alive, she kept the social diary; so, if people were coming to us, she would let me know every day. Now I have Alexa. (Steve, 85)
How does the platform &
services make you feel?
AFTER 12 MONTHS, WE ASKED HOME USERS:
78 yearsaverage age
20trial users
HANOVERCompleted a 20 weeks pilot
22residents
4Lodges
30% English10% European 10% West African 50% Afro Caribbean
20% 55-6565% 65-7510% 75-855% 85+
Nationalities Age Groups4 Hackney Estates
Cohen LodgeAverley CourtThirlmere HouseAppelton Court
Tech they had
10%100% 100% 90% 40%10%20 125
Tech provided with pilot
FEEDBACKS
Alexa genuinely saved my life when I came back from hospital,
it’s like I had a friend
to look after me.Chloe, Thirlemere
I’m not old enough for this
I wouldn’t want to pay extra for a fancy radio
It just doesn’t understand me
I’ve been using to remind me to lock my door and close my
windows, you see I don’t remember that usually and I live on the
ground floor. It helps me stay safe.Nigel, Thirlemere
It not really user friendly is it?
It’s helping me read more, you see, my eyes aren’t what they used to be…
Andy, Appleton
I just LOVE that it can
play me any song at any
time.Joe, Cohen
This Hanover event thing is
pretty ingenious really
Betty, Appelton
I haven’t spoke to my brother in 15 years, this might
actually help me do that again.
Maria, Appelton
This is helping me connect with
my autistic grand-daugther
Nigel, Thiremere
I really want to get to know it better for when I get older, I think it will really make a difference
then.
I wish there were more
announcements! Susan, Aveley
WE ASKED THE USERS…
What do you think of HomeCare?
I wish it did more, like allow me to book a
doctors appointment
Augusta, Cohen
DEMENTIA
Partnering with Dr. Justin Marley Dementia Specialist
• Personalised routines to help getting through the day including reminder of the date and year, activities planned for the day and recommendations, etc...
• Memory box to support reminiscence by showing previous experiences with images, stories, music and videos
• Alert relatives based on user-defined permissions• Voice control home security• Carers ability to set up reminders for users• Messaging capabilities for video call and texting via voice• Integrated to IoT services : external Calendar, Fitbit, GPS
enabled devices• Voice FAQs and local resources navigation
Dementia-specific Alexa skill
We want to empower people with dementia and their carers to feel confident, be independent, and remain socially connected – with simple & affordable access to the right care at the right time
FEEDBACKS9 people with early onset dementia 9 associated carers
People with dementia Carers
Summary Question Postive Neutral Negative Postive Neutral Negative
Do you have privacy concerns? 33% 22% 44% 63% 25% 13%
Would data erasure resolve privacy? 89% 11% 0% 89% 11% 0%
Is the Homecare concept useful? 100% 0% 0% 100% 0% 0%
Is it important to having human in the loop? 100% 0% 0% 100% 0% 0%
Would IoT data be helpful? 89% 0% 11% 100% 0% 0%
Would Steps & Activity Tracker be helpful 56% 33% 11% 78% 11% 11%
Would personalised routines be helpful? 100% 0% 0% 100% 0% 0%
Would receiving Picture from family be of value? 78% 22% 0% 78% 11% 11%
Would a voice shopping list capability be useful? 89% 11% 0% 100% 0% 0%
Would you value local events awareness capability?
67% 33% 0% 100% 0% 0%
Would perosnlaised Home Security check list be of use
89% 11% 0% 100% 0% 0%
Would appointments reminders be of use? 89% 11% 0% 100% 0% 0%
Would connecting to various Home Services be of value?
67% 22% 11% 89% 11% 0%
Would Banking services be useful? 44% 22% 33% 56% 22% 22%
Would the Music Mirrors be useful? 89% 11% 0% 100% 0% 0%
Would the Memory Box be of use? 89% 11% 0% 100% 0% 0%
Would carers recording be of use? 89% 11% 0% 100% 0% 0%
Would you find News useful? 78% 22% 0% 100% 0% 0%
Would voice calling and messaging help? 89% 11% 0% 100% 0% 0%
Would you value music and radio? 89% 0% 11% 100% 0% 0%
Would you want voice reminders and timers ? 89% 11% 0% 100% 0% 0%
If you are interested in taking part or helping with funding or deployment of the solution, please contact:
Laetitia Cailleteau : [email protected]
Dr Justin Marley :
Copyright © 2018 Accenture. All rights reserved.
THEFUTURE IS
NOW
Session A: Supporting medical emergencies in the community - facilitated by Julie Carpenter,
London Ambulance Service
Session B: Fire safety - facilitated by Beverley Higgins, Community Safety Policy Officer,
London Fire Brigade
Session C: Working with the police - facilitated by Sergeant Liz Symmonds, Metropolitan Police
Service
Session D: Supporting carers - facilitated by Dementia Carers Count
Session E: Transport - facilitated by tbc
Breakout sessions 1 and 2
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(To be added during breaks)
Breakout sessions feedback
London ADASS Dementia Awareness Event 2019 8
Showcasing Best Practice
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Angelika Welzel – Connolly
Dementia Action co-ordinator
Royal Borough of Greenwich
Pledges
London ADASS Dementia Awareness Event 2019
Next steps
And thank you!
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