LEVELS OF COMMUNICATION

Goran Funda03-054/13-I

Zaprešić, 27.02.2014.

…to communicate…

• comes from latin word communicatio, meaning to share, divide out

…communication…

• activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior

…linear model of communication…

…linear model of communication…

• the speaker - the sender, the encoder, or source of the message

• encoding - the process of putting ideas into symbols to carry a message

• message - ideas communicated verbally and nonverbally

• listener - the receiver or decoder of the message• decoding - the process of attaching meanings to

symbols received

…interactive model of communication…

SPEAKER LISTENERMessage

Feedback

Noise

CHANNEL

Noise

Noise

Encoder

EncoderDecoder

Decoder

En

viro

nm

ent

En

viron

men

t

CHANNEL

…interactive model of communication…

• channel - the medium, or the way the message is sent

• feedback - includes all messages, verbal and nonverbal, sent by listeners to speakers

• environment - the physical setting and the occasion for communication

• noise - anything that distracts from effective communication

...4 levels of communication (Charles R. Berger)…

• intrapersonal (thoughts)• interpersonal (conversation)• small group• mass communications

• public communication

…intrapersonal communication…

• an individual has their own personal dialogue, thus the prefix “intra-” which means within.

• their own thoughts, feelings, and ideas are communicated to themselves.

…intrapersonal communication…

• as soon as a human being awakens, begins the intrapersonal communication - internal thought process and dialogue, almost always silent, but sometimes aloud.

…interpersonal communication…

• exchange of information between two people• varies depending on the relationship between

the two individuals

…small group…

• group communication occurs when three or more individuals, who have a common goal, interact either formally or informally

…mass communication…

• occurs when extremely large groups receive information

• process by which a person, group of people, or large organization creates a message and transmits it through some type of medium to a large audience

…public communication…

• public communication takes place when one or more individuals communicate with a large group in a more “one-directional” approach.