speech communication ( process and levels)
TRANSCRIPT
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Speech Communication
Process and LevelsBy Michelle Buere
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Communication as a Process
• Human communication is interpersonal, it is purposive and it is a process.
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• Question: What do we mean by process?
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• Answer: By process we mean that steps have to be taken and in a set/particular order to achieve a desired result/goal.
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. SENDER/ENCODER
• The sender also known as the encoder decides on the message to be sent, the best/most effective way that it can be sent.
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• The sender may want to ask him/herself questions like: What words will I use? Do I need signs or pictures?
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MEDIUM
• The medium is the immediate form which a message takes.
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CHANNEL
• The channel is that which is responsible for the delivery of the chosen message form.
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RECEIVER
• The receiver or the decoder is responsible for extracting/decoding meaning from the message.
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• The receiver is also responsible for providing feedback to the sender.
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FEEDBACK
• This is important as it determines whether or not the decoder grasped the intended meaning and whether communication was successful.
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CONTEXT
• The context of any communication act is the environment surrounding it.
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NOISE (also called interference)
• This is any factor that inhibits the conveyance of a message.
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Two types of Noise
• (internal noise) A student worrying about an incomplete
assignment may not be attentive in class
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Two types of Noise
• external noiseThe sounds of heavy rain on a galvanized
roof may inhibit the reading of a storybook to second graders
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Levels of Communication
• 1st stage: ThinkingThis stage starts with the birth of an idea
of the speaker. The
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• 2nd stage: SymbolizingThe speaker is now ready to share to his
audience orally through the use of words.
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• 3rd stage: ExpressingThe speaker is now ready to his ideas in
an audible speech using appropriate gestures.
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• 4th stage: Transmitting• The ideas and feelings are transmitted into the ears of
the listeners. The surroundings must be conducive for the audience.
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• 5th stage: Receiving• As the sound waves that carry the ideas of the speaker
reach the ears of the listeners, a series of movements takes place.
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• 6th stage: Decoding• This stage will lead the listeners to understand what the
speaker wants to convey.
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• 7th stage: Reaction or “Feedback”– It is normal situation to see listeners giving responses to what
was heard from the speakers.
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• 8th stage: Monitoring• The speaker should be sensitive in giving the needs of
his audience.