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Natalie Woodford | @GSK SVP Talent, Learning and Organizational Development GlaxoSmithKline Lessons in Experien,al Learning and Transforma,onal Change: How to Integrate Systems Thinking and CrossTeam Collabora,on in the Heart of an Organiza,on

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Page 1: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

Natalie Woodford | @GSKSVP Talent, Learning and Organizational Development GlaxoSmithKline

Lessons  in  Experien,al  Learning  and  Transforma,onal  Change:  How  to  Integrate  Systems  Thinking  and  Cross-­‐Team  Collabora,on  in  the  Heart  of  an  Organiza,on

#SB15London

Page 2: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

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How we use experiential learning to help bring about transformational change Natalie Woodford Talent, Leadership and Organisation Development

Page 3: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

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We are a science-led

global healthcare

company with a mission

to help people to do

more, feel better and

live longer

Page 4: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

What we do

Pharmaceuticals

We develop and make medicines to treat a range of conditions including respiratory diseases and HIV/

AIDS Vaccines

We research and make vaccines for children and adults that protect against

infectious diseases Consumer Healthcare

We make a range of consumer healthcare products in four categories: Wellness, Skin health, Oral health and Nutrition

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4bn packs of medicines in 2014

800m

doses of vaccines in 2014

18bn packs of consumer healthcare products in 2014

Page 5: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

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Millions of people are not getting the vaccines and treatments they need

- they cannot afford them - they cannot get them locally - or they simply don’t exist

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We are actively seeking new ways of delivering healthcare... and making our products more available and affordable to people who need them wherever they live ...

Page 7: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

scientific expertise and

global reach together

with on-the-ground

knowledge in some

of the world’s

poorest

countries

–  Photo: Nyani Quarmyne/Save the Children

Page 8: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

The world’s first malaria

candidate vaccine

has received positive

opinion from European

regulators for

the prevention of

malaria in young

children in

sub-Saharan

Africa

Page 9: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

...creates alignment with our social purpose 8

Employees are motivated by seeing how their contributions make a positive impact on people’s lives...

Bringing the outside in...

LEADERSHIP AND DEVELOPMENT PROGRAMMES

Page 10: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

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Our experiental learning programme

Page 11: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

Why do our partners and Non-Governmental Organisations need help?

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Page 12: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

Our impact helps create positive, sustainable change...

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Page 13: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

How our partners benefit from PULSE

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There is positive development for employees too

Page 15: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

Employees become better leaders

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The study results show that, in the long run, PULSE volunteers have had high development across different competencies, including:

Page 16: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

And how does GSK benefit?

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Page 17: Lessons in Experiential Learning and Transformational Change: How to Integrate Systems Thinking and Cross-Team Collaboration in the Heart of an Organization

Fresh ideas and new energy to activate change in GSK...

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... Enabling us to stay in step with global health needs

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“...a bigger view of the world, a changed perspective...”

“PULSE volunteers are a part of how we are evolving the culture of the organisation and the spirit of the company to stay in step with society. They represent a cadre of people who, over time, are bringing back a bigger view of the world, a changed perspective, that brings the outside-in and helps make GSK a much better company.”

Sir Andrew Witty, GSK CEO

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On a mission to make a difference Thank you for your time today.