lessons from the trenches: disconfirming evidence

20
LESSONS FROM THE TRENCHES CONFIDENTIAL Disconfirming Evidence

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Since we’ve been involved with a successful startup before (Workbrain), people often call us for advice and insight on starting a new company. One of the most common questions we hear is: “I want to be an entrepreneur. How do I know I’ve come up with a great idea?” Here's a lesson from the trenches on how to find out.

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Page 1: Lessons from the trenches: Disconfirming Evidence

LESSONS FROM THE TRENCHES

CONFIDENTIAL

Disconfirming Evidence

Page 2: Lessons from the trenches: Disconfirming Evidence

The people want to know

“I want to be an entrepreneur. How do I

know I’ve come up with a great idea?”

2Rypple Lessons from the Trenches

Page 3: Lessons from the trenches: Disconfirming Evidence

Short answer is…

You don’t.

3Rypple Lessons from the Trenches

Page 4: Lessons from the trenches: Disconfirming Evidence

From the “Not Yet” dept.

Don’t write a business plan.

Your idea will shift a lot during the customer discovery process to find product/market fit.

4Rypple Lessons from the Trenches

Page 5: Lessons from the trenches: Disconfirming Evidence

Business plans…

…are exercises in convincing other people

that you have a great idea.

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Page 6: Lessons from the trenches: Disconfirming Evidence

Better use of your time

Look for disconfirming

evidence that the choice to start this business is a good

one6Rypple Lessons from the Trenches

Page 7: Lessons from the trenches: Disconfirming Evidence

Prove you might be right…

…by proving that you’re probably not wrong.

There are no guarantees, but you’ll save a lot of time and resource and get to customer development

much sooner.

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Page 8: Lessons from the trenches: Disconfirming Evidence

THE PROCESSHow to disprove your brilliant business idea in five easy steps

8Rypple Lessons from the Trenches

Page 9: Lessons from the trenches: Disconfirming Evidence

1• Create a general filter

What’s your passion? What kind of business do

you want?

We knew we wanted SaaS, low professional services, consumer-ized, freemium, focused on a large

demographic shift

9Rypple Lessons from the Trenches

Page 10: Lessons from the trenches: Disconfirming Evidence

2• Do general research

Spend a few days talking to real people who know

about your problem

We’ll revisit this idea in an upcoming lesson.

10Rypple Lessons from the Trenches

Page 11: Lessons from the trenches: Disconfirming Evidence

3• Agree on required truths

What must be true for your idea to be awesome?

This is the important part. Don’t list more than 5.

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Page 12: Lessons from the trenches: Disconfirming Evidence

Personal jet packs!

12Rypple Lessons from the Trenches

1. People will want them (duh!)

2. You can get regulatory approval

3. You have access to technical know-how to design/build them

4. You can manufacture them at a price point a large market will bear

Things that must be true to attain awesome:

Illustration by Jonathan Wolfe. Licensed under Creative Commons.

Page 13: Lessons from the trenches: Disconfirming Evidence

4• Arrange from easiest to hardest

13Rypple Lessons from the Trenches

1.Technical know-how

2.Regulatory approval

3.Demand

4.Price point

Cake by Patent and the Pantry. Monster by Don Solo. Licensed under Creative Commons.

Page 14: Lessons from the trenches: Disconfirming Evidence

5• Disprove truths in order

14Rypple Lessons from the Trenches

1.Technical know-how?

2.Regulatory approval?

3.Demand?

4.Price point?

Page 15: Lessons from the trenches: Disconfirming Evidence

5• Disprove truths in order

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1.Technical know-how?

2.Regulatory approval?

3.Demand?

4.Price point?Damn! I don’t

know how to build a jetpack.

Page 16: Lessons from the trenches: Disconfirming Evidence

5• Disprove truths in order

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1.Technical know-how?

2.Regulatory approval?

3.Demand?

4.Price point?IDEA FAIL

Damn! I don’t know how to build

a jetpack.

Page 17: Lessons from the trenches: Disconfirming Evidence

But wait!

Idea fail is not real fail.

You still learned stuff (hopefully by talking to people!) Tweak and iterate on your idea or

move on.

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Customer Development diagram from Steve Blank.

Page 18: Lessons from the trenches: Disconfirming Evidence

Most importantly!

Don’t give up.

If it’s not this one, it might be the next one. Stick to the process and you’ll find one that doesn’t

fail.

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Page 19: Lessons from the trenches: Disconfirming Evidence

Suggested reading material

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See http://bit.ly/roger-martin for links

Page 20: Lessons from the trenches: Disconfirming Evidence

LESSONS FROM THE TRENCHES

Check out our blog for more lessons: http://bit.ly/rypple-lessons

20Rypple Lessons from the Trenches