Patient Safety Committee

PATIENT SAFETY PROGRAMPATIENT SAFETY PROGRAM

Patient Safety Program

•PURPOSEThe purpose of this policy is to institute a Patient Safety Program.

•POLICY It is the policy to implement and maintain a patient safety program in accordance with WHO, DOH, PHIC standards.

PATIENT SAFETY PROGRAMPATIENT SAFETY PROGRAM

Patient Safety Program•RESPONSIBILITY

It is the responsibility of all employees to be familiar with the contents of this policy and adhere to the procedure outlined within.

DISTRIBUTIONThis policy shall be distributed hospital-wide.•FILING INSTRUCTIONS

REPORTING OF ERRORS!!!

Non Punitive Reporting•PURPOSEIt is the purpose of this policy to provide information regarding reporting of errors by employees in a non-punitive, supporting environment.

•POLICY It is the policy of Veterans Regional Hospital to strive to “continuously improve all processes and services that support the care of our patients.” VRH supports a non-punitive environment for employees to report errors, accidents, and mistakes.

Non Punitive Reporting

•RESPONSIBILITYIt is the responsibility of all employees to

be familiar with and adhere to this procedure.

DISTRIBUTIONThis policy shall be distributed hospital-wide.

Exceptions to non-punitive reporting:

1. Knowingly intentional acts with intent to harm or deceive.

2. In the event, it becomes clear that staff competency is the root cause for a pattern of errors, management will make every reasonable effort to ensure staff can reliably deliver safe care.

Exceptions to non-punitive reporting:

If it becomes clear that a staff member cannot practice in a reliably safe manner, in spite of education and counseling, this situation will be treated as a staff competency issue through normal disciplinary procedures.

Patients/Relatives can file cases from you if you commit errors.

Civil

Criminal

Administrative