learn the new office 365 open and fpp_020113
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Target customer and Office 365 offer
Overview of Open and FPPExperience review Program business policies
Services
Target users
SKU
Channel / price list
Distribution
Compensation
Advisor fees
Midsize Business
Open Open Value
Open Value Subscription
Digital via VLSC
Topline revenue Upfrontrevenue margin Topline Upfront margin
Advisor fees for POR on fees direct Advisor for purchases only the Partner of Record on direct purchases only Advisor fees for POR on direct purchases only
Small Business Premium
FPP
Physical via FPP , POSA, and ESD
Topline revenue Upfront margin
New Open customer
New FPP customer
Add seats
Add Partner of Record
1
Office 365 Midsize Business (M)Victor is a IT consultant at Montero Managed Services with a large base of SMB customers. He sells Office 365 Midsize Business plus his managed services to Fabrikam, Inc.
The Office 365 Open purchase experience
Partner purchases from distributor
Partner retrieves digital Product Key through VLSC
Partner activates Product Key on office.com/setup365
Product Keys can be used for new accounts, additional seats, and renewals.
M customer Get Product KeyClick on VLSC welcome linkCongratulations on your newly accepted Open License with Microsoft, ending in [Last5LicenseNumber]. You have been assigned Administrator permissions on the Microsoft Volume Licensing Service Center (VLSC) site. To assist you in managing your licenses, including the activation of Online Services, Microsoft has granted your Reseller permission to access VLSC. You do not need to take action if you approve of his/her access. In order to access the VLSC site, you must first register and validate your business e-mail address, which was provided to Microsoft by ABC Reseller. To begin registration, click the link below. When prompted, enter your business e-mail as shown below: VLSC Registration: https://www.microsoft.com/licensing/servicecenter/registration.aspx?e=[EmailAddress] Required Business E-mail: JohnSmith@Contoso@com Type of new Licensing ID: Open License How to activate your Online Services: 1. Please obtain your Product Key from VLSC. The Online Service Activation (OSA) Keys can be found at either of the following locations from the VLSC Homepage: Download & Keys > find the Product/Service name > click Key Licenses > Relationship Summary > Click on the License Number > Product Key 1. Copy the Keys and activate the Office 365 at http://www.office.com/setup365
M customer Get Product KeyClick on VLSC welcome link
M customer Get Product KeyClick on VLSC welcome linkVLSC sign-in and contract sign
M customer Get Product KeyClick on VLSC welcome linkVLSC sign-in and contract sign
Lucy William
M customer Get Product KeyClick on VLSC welcome linkOpen License Agreement
VLSC sign-in & contract and contract sign sign Licenses
M customer Get Product KeyClick on VLSC welcome linkVLSC sign-in and contract sign Downloads & keys Licenses Get key
Open License Agreement
M customer Get Product KeyClick on VLSC welcome linkVLSC sign-in and contract sign Licenses Get key
Open License Agreement
M customer Get Product KeyClick on VLSC welcome linkVLSC sign-in and contract sign Licenses Get key
Office 365 M 1-seat Office 365 M 25-seat Office 365 M 5-seat Office 365 M 5-seat Office 365 M 50-seat
55555-55555-55555-55555-55555 88888-88888-88888-88888-88888
OSA OSA OSA OSA OSA OSA
M new customer Add 26 usersBegin activation atwww.office.com/setup365
M new customer Add 26 usersBegin activation redemption at atwww.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
M new customer Add 26 usersBegin activation redemption at atwww.office.com/setup36525 user licenses
Office 365 Midsize Business25
Enter Product Key
M Product Key from VLSC portal
M new customer Add 26 usersBegin activation at Enter Product Keywww.office.com/setup365
M Product Key from VLSC portal
M new customer Add 26 usersBegin activation at Enter Product Keywww.office.com/setup365
M Product Key from VLSC portal
a
M new customer Add 26 usersBegin activation at Enter Product Keywww.office.com/setup365
M Product Key from VLSC portal
M new customer Add 26 usersBegin activation at Enter Product Keywww.office.com/setup365
M Product Key from VLSC portal
M new customer Add 26 usersBegin activation at Enter Product Keywww.office.com/setup365
M Product Key from VLSC portal
M new customer Add 26 usersBegin activation at Enter Product product Key [email protected]
www.office.com/setup365
M Product Key from VLSC portal
Lucy
Create Office 365 account
William
M new customer Add 26 usersBegin activation at Enter Product [email protected]
www.office.com/setup365
M Product Key from VLSC portal
Lucy
Create Office 365 [email protected]
William
Lucy
William
M new customer Add 26 usersBegin activation at Enter Product KeyLucy Lucy Fabrikam Fabrikam
www.office.com/setup365
M Product Key from VLSC portal.onmicrosoft.com
Create Office 365 account
M new customer Add 26 usersBegin activation atLucy Fabrikam.onmicrosoft.com
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal Lucy Fabrikam
Create Office 365 account
M new customer Add 26 usersBegin activation at Enter Product Keywww.office.com/setup365
M Product Key from VLSC portal
Create Office 365 account Admin setup
Experience not final. Screens subject to change
M new customer Add 26 usersBegin activation at Enter Product Keywww.office.com/setup365
M Product Key from VLSC portal
Create Office 365 [email protected]
Admin setup
Experience not final. Screens subject to change
M new customer Add 26 usersBegin activation at Enter Product Keywww.office.com/setup365
M Product Key from VLSC portal
Create Office 365 account Admin setup
Experience not final. Screens subject to change
2
Office 365 Small Business Premium (SBP)
Amanda, a small business owner, buys Office 365 Small Business Premium from a VAR, SMB reseller, or retailer.
The Office 365 FPP purchase experience
Partner purchases Product Key via FPP
End customer purchases Product Key from partner
End customer activates Product Key on office.com/setup365
Product Keys can be used for new accounts, additional seats, and renewals.
FPP price listPartner purchases Product Key via FPP
FPP POSA
PURCHASE
ESD
End customers purchase Product Key from partner98765-98765-98765-98765-98765
ACQUIRE
New SBP customer Add 2 usersBegin activation at www.office.com/setup365
New SBP customer Add 2 usersBegin activation at www.office.com/setup365
New SBP customer Add 2 usersBegin activation redemption at at www.office.com/setup365Enter Product Key
New SBP customer Add 2 usersBegin activation redemption at at www.office.com/setup365Enter Product Key
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key
Experience not final. Screens subject to change
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter product key Enter Product Key SBP from product key [email protected] Amanda
Create Office 365 account
Peterson
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter product key Enter Product Key SBP from product key [email protected] Amanda
Create Office 365 [email protected]
Peterson
Amanda
Peterson
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key.onmicrosoft.com
amanda
contoso
Create Office 365 account
New SBP customer Add 2 usersBegin activation at www.office.com/setup365amanda Contoso.onmicrosoft.com
Enter Product Key
amanda
Contoso
Create Office 365 account
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key Create Office 365 account User license assignment
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key Create Office 365 account User license assignment
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key Create Office 365 account User license assignment
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Steven
Enter Product Keycontoso.onmicrosoft.com
Smith
steven
Create Office 365 account User license [email protected]
New SBP customer Add 2 usersBegin activate at www.office.com/setup365contoso.onmicrosoft.com contoso
Steven
Steven
Smith
Smith
steven
Enter Product Key Create Office 365 account User license assignment
steven
[email protected]@outlook.com
New SBP customer Add 2 usersBegin activation at www.office.com/setup365 Enter Product KeySteven [email protected] [email protected]
Steven Smith was added and sign-in instructions were sent.
Create Office 365 account User license assignment
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Steven Smith was added and sign-in instructions were sent
Enter Product [email protected]
Steven Smith
Create Office 365 account User license assignment
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key Create Office 365 account User license assignment
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key Create Office 365 [email protected]
User license Licenseassignment Assignment Admin setup / Office install
New SBP customer Add 2 usersBegin activation at www.office.com/setup365Enter Product Key Create Office 365 account User license assignment Admin setup / Office install
3
Open/FPP Add 5 usersLicensing
Open/FPP Add 5 usersManage & purchase Licensing licensesClick Add
Open/FPP Add 5 usersManage & purchase Licensing licensesClick Add Enter Product Key
Open/FPP Add 5 usersLicensing Click Add Enter Product Key
Open/FPP Add 5 usersLicensing Click Add Enter Product Key
Open/FPP Add 5 usersLicensing Click Add Enter Product Key
Open/FPP Add 5 usersLicensing Click Add Enter Product Key
Open/FPP Add 5 usersLicensing Click Add Enter Product Key
Open/FPP Add 5 usersLicensing Click Add Enter Product Key
4
Add Partner of RecordLicensing
Add Partner of RecordLicensing
Add Partner of RecordManage & purchase licenses Licensing Add Partner of Record
Add Partner of RecordManage & purchase licenses Licensing Add Partner of Record
Add Partner of RecordManage & purchase licenses Licensing Add Partner of Record
Add Partner of RecordManage & purchase licenses Licensing Add Partner of Record
No cancellation or refund. Service continues until end-date. Product Key subscriptions will receive SLA credit via end-date extension. Office 365 Open/FPP will only be available for countries with direct purchases
business policy
partner experiencesubscription management
Must be listed as Partner of Record to receive notifications and fees on direct purchase.
Advisor fees are not paid for Product Key purchases. Users added midterm will result in a single new end-date for all users. Upon renewal of a Product Key subscription, the administrator will need Product
Keys greater than or equal to the number of assigned licenses on the service Customers can utilize Credit Cards and Product Keys on the same account.