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Leadership

Innovation

Toll Networking

Exchange

2019 President’s Vision

• Opportunity for a more in-depth form of networking, where agencies can move beyond panel discussions and PowerPoint presentations.

• Introduce the next generation of toll agency leaders to their peers at other agencies, while giving them an opportunity to learn from and interact with executive leadership beyond their own home agency.

• Forge new relationships and introductions that might not have otherwise had an opportunity to occur.

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North-East

Group

NEW JERSEY TURNPIKE

AUTHORITY

PENNSYLVANIA TURNPIKE

COMMISSION

ILLINOIS TOLLWAY

2019 Pilot Participants

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East-West

Group

TRANSPORTATION CORRIDOR AGENCIES

NORTH CAROLINA TURNPIKE

AUTHORITY European Group

2019 LITE Peer Exchange Overview

East-West Group

Five Subject Area Focused Meetings

Interactive conference calls and TCA site visit

with planned workshop in NC

North-East Group

Eight Working Groups

Subject area workshops – Conference calls and

on-site meetings

European Group

IBTTA Orlando Round-table Meeting

International Peer-to-Peer Exchange & Young Professionals Meeting

in Lisbon

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Exchange ParticipantsExpertise TCA NCTA

Customer Service Aaron WatsonAlex LeyvaOsman Aziz

Trulie Bachor

Angela Queenland

Program Management Natasha Ahsan Amy Neidringhaus

Tolling Systems Rick Carrier Kristen PearceRachel Ruiz

Communication Lori OlinNatasha Ahsan

Carly Olexik

Public Relations Jeff Bott Warren Cooksey

Executive SponsorsTCA NCTA

Samuel JohnsonKit Cole

Mike Chesney

JJ EdenAndy LelewskiMarvin Butler

Rodger Rochelle

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East-West Peer Exchange

IBTTA Peer Exchange Program

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NCTA TCA Peer

Exchange Program

1Site Visit

Additional Visit

Planned

5Meetings/ Calls Held2

Meetings/ Calls

Remain

10+ Topics

Covered

20+ Hours of

Information Exchanged

NCTA Communications Team members visited TCA facilities in July. This photo captures the 241 Environmental Mitigation area with animal jump off point.

East-West Peer Exchange

Exchange Leads & ParticipantsSub-Group Illinois Tollway PA Turnpike NJ Turnpike

Engineering Paul KovacsRocco Zucchero

Wayde Tabor

Bradley J. Heigel Robert Fischer

Back Office Shana WhiteheadKathleen Goeden

Laura Marriott Jose Dios

Maintenance & Operations

Kevin ArtlPat Taylor

Craig Shuey Kenneth McGoldrickKevin Dunn

IT Joseph Kambich Robert Taylor Jose Dios

Finance Michael Colsch Nikolaus Grieshaber Donna Manuelli

Tolls Dolores McLaughlin Craig Shuey John PagilaruloScott Barton

Communications Rich BossertJoelle McGinnisDiana Stewart

Carl DeFebo Tom FeeneyShawn Taylor

Executive SponsorsIllinois Tollway PA Turnpike NJ Turnpike

Jose AlvarezEmily Tapia-Lopez

Mark P. Compton John Keller

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North-East Peer Exchange

IBTTA Peer Exchange Program

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NJ, IL, & PA Peer

Exchange Program

2Site Visits

1Additional

Visits Planned

20+ Meetings/ Calls Held8

Meetings/ Calls

Remain

50+ Topics

Covered

40+ Hours of

Information Exchanged

North-East Peer Exchange

Engineering Track Web-Meeting

2020 LITE Peer Exchange

• Goal: A true peer exchange to see how other agencies conduct the business of tolling and deal with challenges⎯ Quality time with the management and staff at each agency⎯ Small group break-out sessions (agencies to select disciplines and content)⎯ Networking opportunities

• Structure: Two to three sets of agencies; Three Quarterly meetings ⎯ Multi-disciplinary delegation from each agency including a team lead⎯ Leadership Track/Next-gen Agency Leaders

• Outcome: Knowledge Exchange⎯ Internal: Frank/Candid Info Exchange at working-level⎯ External: Report out on best practices for toll

industry based on the peer exchange

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Key Roles in 2020

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• President’s point person to assist with selection process and oversight• Staff to coordinate workshops, round-tables and/or receptions held at IBTTA

IBTTA Staff & President

• Champion of Program• Support President’s point person with matching and selection process• Resource for participating agencies

IBTTA Past Presidents

• CEO to Champion the exchange and report out on key takeaways from program• Commit to traveling to other peer exchange agency workshop• Identify 4-6 participants and team lead* to facilitate home agency meeting• Commit to hosting a workshop at home agency

Agencies

*Opportunity for Leadership Academy Graduates.

• Survey of Interested Agencies in October

• 2019 Program Overview Presentation in Halifax

• Survey of interests & Conference Calls with interested agencies

Fall 2019

• Compilation of survey results• Recommendation of Agency

Pairings • Announcement of Agency

Pairings in December

Winter 2019 • Kick-off & planning meetings with new teams

• Peer Exchange participants identified & rosters finalized

• 2020 Peer Exchange Schedule finalized

Spring 2020

2020 Selection Schedule

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Thank you for your interest.

The survey of interested participants will be open from October 1-31st.